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|Avg. flight duration||7h 27m|
|Flights arrive in||Tokyo Narita|
|Flights depart from||Kuala Lumpur Intl|
|Flight price||RM 1,205|
|Airlines||Philippine Airlines, Vietnam Airlines, Royal Brunei Airlines, Thai Lion Air, Cathay Pacific, Singapore Airlines, Thai Airways, Scoot, Japan Airlines, VietJet Air, Korean Air, Malaysia Airlines, China Eastern, Air China, EVA Air, China Airlines|
Pros: Nothing in particular
Cons: Check in at Manila was super slow. It took us 3 hours to check in at the counter. Food was terrible.
Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila
Pros: Good flight on time. Nice staff
Cons: Continue the good service
Pros: crew were amazing
Pros: Crew was friendly.
Cons: Boarding could have been more efficient.
Pros: boarding time is on time dinner have 2 choices
Cons: minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor
Pros: It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. If I had paid $200 or less for the flight, I would have no complaints about the comfort and service. But I paid over $600, so I'd expect a little more.
Cons: Seat comfort, food, entertainment, boarding, disembarking.
Pros: Excellent service
Pros: Comfortable seats. Everything was on time. Friendly crew.
Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.
Cons: It was early but that was our choice!
Pros: Gave me aisle seat, great service
Pros: Entertainment is very up to date Crew striving to help Nice all in all
Cons: Boarding usually late
Pros: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.
Cons: See above. Aircraft not ok for busy sector. Eg A330 required
Pros: The cabin crew were very friendly, organised and polite
Cons: The layover at Brunei airport was a little boring as there's not much to do for three hours.
Pros: Same as outbound flight.
Cons: Same as outbound flight.
Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.
Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.
Pros: Basic no frills airline. Good baggage allowance
Cons: Very poor website
Pros: Brand new planes
Cons: Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact
Pros: Price was great.
Cons: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.
Pros: Seats are comfortable. The crew was nice.
Cons: They never check passengers, if the seatbelts are on.
Pros: Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good.
Cons: Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be.
Pros: Very good
Cons: Very good
Cons: I booked a window seat, got a middle seat.
Cons: Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection.
Pros: Crew was courteous.
Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.
Pros: Food, Entertainment.
Cons: Harder than usually landing
Pros: Crew were really lovely and friendly. A bit of spacee on the plane which always helps
Cons: Nothing Better than average flight
Pros: Best airline I've ever been on
Cons: No complain . It’s singapore airlines and not dirty air India or jet Airways
Cons: No complain . It’s singapore airlines
Pros: We landed safely. Ultimately, that’s all that matters.
Cons: Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines
Pros: First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew.
Cons: Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around.
Cons: Flight 30 minutes late
Pros: The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok.
Cons: Delayed, lack of information, uncomfortable seats
Pros: on time and departed early
Cons: none. is budget airline
Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.
Cons: Journey / organisation
Pros: The food was good. The service very good. Check in was so fast.
Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out
Cons: The flight was delayed for over 30 mins.
Cons: Trip to Manila from Tokyo was delayed for 3hrs plus
Pros: Excellent crew,service and great food.
Cons: It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm.
Cons: Luggage lost. Tv audio did not work
Pros: All of the crews were polite and friendly, and the food was tasty.
Cons: If there're more variety of movies, that would be great.
Cons: Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic
Cons: There is no entertainment in flight and baggage check in is an issue .
Pros: Staff onboard friendly
Cons: Flight check very slow
Cons: Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time
Pros: Plane was clean and boarding was efficient. Good value. Flight was on time.
Cons: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.
Pros: Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.
Cons: VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.
Pros: Crew was amazing. But the seat could have been more comfortable.
Cons: There should have been some Indian programes/ movies. Specially some Hindi movies to watch.
Pros: The crew was lovely as were the littlebthibgs like slippers.
Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi
Pros: Clean and comfort
Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins
Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific
Pros: extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,
Cons: none of the film choices really appealed to me, but I am picky!
Pros: The airline better than the budget ariline
Cons: The agency that booked through not so cooperative and complicated
Pros: Entertainment was good.
Cons: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault
Pros: The seat was very nice position.
Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$
Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED
Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.
Cons: plane parked too far from main terminal. long bus ride delays arrival time.
Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.
Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.
Cons: Wirst service and ever haf.never will fly chunies airlines
Pros: Tickets at good price.
Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.
Cons: Everything needs to be improved, they need to learn from Emirates
Cons: We missed the flight going to LA in Beijing because the airplane from Manila landed late, and we don't have assistance in the immigration, they don't speak English. They rebooked us with different seats, I have 2 child separated in my seats, not nice.
Cons: Food is poor
Cons: the food was awful! flight the crew was blatant and not very friendly. they need to learn how to serve customer. i've been traveling with many airlines but Air China is the worst ever!
Pros: the Japanese staff was friendly and nice
Cons: i am very sorry to say this but the food is simply disgusting
Pros: The crew was pretty great, and Were very attentive, and gave out lots of beverages to keep us hydrated.
Cons: It wasn’t the easiest flight, because there were a lot of crying children, and we waited on the tarmac for two hours due to electrical problems. The plane seemed somewhat old and kind of falling apart. Not very reassuring. .
Pros: To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!
Cons: For EVA to GIVE me a REFUND KAYAK can HELP me get a refund
Cons: Food must have variety diversity
Pros: Crew very fast in serving dinner
Cons: Flight late
Pros: Awesome crew, full flat seat
Cons: Western menu
Pros: Wide variety of entertainment choices made time go much faster.
Pros: The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes.
Cons: A better movie and music selection.
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
Pros: crew was great/ airline was clean
Cons: the flight from manila to jfk. the security check was 3x. i justthought it was crazy
Pros: Food and service were good, so was inflight entertainment
Cons: Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto
Pros: Time management
Cons: More information about the terminals
Pros: A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience.
Pros: not any games to play on the behind seat screen, it helps to pass the time...
Cons: The food was just ok,,,,could have been better..
Cons: Friendlier crew
Pros: Great service from start to finish
Pros: Only 15 minutes late, could have been worse
Cons: I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed.
Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!
Pros: Great service
Pros: Ground staff and flight attendants service
Cons: Install seatback IFE or at least provide WiFi to access streaming content/movies/music/e-zines
Pros: Yes the crew are amazing.
Pros: the crew were amazing, flight was smooth & fast
Cons: Need more leg room
Pros: Check-in counter and In-flight crew were great
Cons: Very poor quality in-flight snacks, no IFE and wifi
Cons: I don’t recommend to fly with philippine airlines It will really mess up your schedule. They keep changing and changing their flight schedule Very disappointed.
Pros: The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.
Cons: Every one of our legs was delayed, which contributed to tight transit times.
Pros: Great service
Pros: Very professional crew. Plenty of in-flight entertainment options. Food was good.
Cons: Less magazines in seat pocket (there wasn’t enough room for my own stuff).
Cons: Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant.
Pros: Entertainment was ok
Cons: I was harassed by the crew members, starring at my passport and taking pictures of them, and doing more question than a migration officer. I’m leaving in Japan, and my Honduras passport do not requires a visa to enter to Japan and they were keeping taking picture to my whole passport. Shame on them.
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