Pros: "Amazing trip Qatar airline is great"
Pros: "Very pleasant and comfortable flight with QA."
Pros: "So welcoming and so caring"
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Cons: "Boarding, restroom,"
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "The seat was ok and the food was good."
Cons: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Cons: "Food was atrocious!"
Pros: "Crew was exceptional. QSuite very comfortable."
Cons: "Handling flight delay"
Pros: "Left on time, arrived on time. Children aboard did not cry !uch."
Pros: "Amazing crew, new planes"
Cons: "Food can be adjusted to the cuisine of the destination."
Cons: "better food"
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Pros: "Everything was good - food, entertainment, on time."
Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Cons: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."
Pros: "Service was on point. The crew was very helpful."
Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "They make you feel like a person"
Cons: "Very uncomfortable seats- Space between seats is very tight"
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Cons: "Transit time was too close with my connection"
Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "Very friendly flight staff."
Pros: "Plane wasn't full, which was nice."
Cons: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Cons: "No Chinese food to choose"
Pros: "Very good attentive service"
Cons: "I made a request in order to change the meal for my daughter and even when I got an email confirming the change, it never happens and nobody from the counter can give me a proper answer and a solution and she had to take the normal meal."
Pros: "Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?"
Cons: "Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!"
Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
Cons: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Pros: "Good performance of ground staff in kabul"
Cons: "On time flight not delay"
Pros: "Everything was good and easy"
Pros: "Double seat on economy class upper deck"
Cons: "Thanks, good service"
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Cons: "Food could be tastier. But, you can’t starve"
Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Pros: "Fabulous flight and trip to Australia"
Pros: "Flight timing"
Pros: "The ICE entertainment"
Pros: "My first flight with Emirates. Excellent all round"
Cons: "Food was pretty bad."
Pros: "Smooth flight, courteous staff"
Pros: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Cons: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"
Cons: "Upon arrival at the final destination, I couldn’t find one of my 2 checked baggages, asked the emirates ground staff and i was told that they were unable to track the bag and not sure if it was loaded on to the aircraft at the origin airport or lost in transit. Lost my wedding suite and fiancé ‘s wedding gown and plenty other wedding things."
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Emirates chairs couldn't decline recline"
Pros: "The staff is always exceptional. Providing service for my every need."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Every thing was good"
Pros: "Very clean. New fixtures nice screen"
Pros: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Cons: "The seat pitch is getting tight."
Pros: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."
Pros: "The shops were great, but not enough time to get to them due to multiple security checks.Emirates delayed takeoff by over 30 minutes to accommodate their passengers."
Cons: "Wait time, due to multiple security checks, the staff that were performing them were inconsistent. KWI could do better."
Pros: "It felt comfortable."
Pros: "Everything was wonderful the crew was outstandingly friendly! I would definitely fly again"
Pros: "food wifi"
Cons: "the airplane was filthy and old the touch screen was malfunctioning"
Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Pros: "Everything was excellent. Emirates is a quality airway."
Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."
Pros: "The food was great. Flight attendants were nice and polite."
Cons: "Flight 123 Dubai-Istanbul was cancelled due to weather conditions in Istanbul. Emirates put us on a new flight, we were waiting in queu for 30 min, and my queu wouldn't move because of one passenger. I asked the person in charge, if it will take another 30 min, I should go to another queu (because the other two queus already finished with lines up longer. ) the guy said nothing. I was next in line and when my turn arrived, I asked for a similar seat or something at the window, he give me an angry look and give me seat 50B on EK121. That is the last seat next to the toilet. I adked him to change and give me somthing else because I have medical condition and easily get nauseau if I sit toward e end, he said, that is it ma'am. I repeated to him my request and medical conditon, he turned his face away and said next person in line! There were at least 50 more passengers booked after me and 50 more seats available, he intentioanlly gave me the seat I asked not to be given just because while standing in line I asked him, why the line up hadnt moved an inch in 30 minutes. This is a very un professional behaviour and unacceptable behaviou. I had never before had such uncomfortabel flight in my life. I had nauseau during the whole flight!"
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."
Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Cons: "The complimentary food coupons don't clearly mention what is covered and not and it is a hassle to figure out with airport vendors on what the meal means when there are a lot of options. If the voucher also has a dollar value it will make it easier to know. The Indian restaurants at Gates C should be taken off this list. They were rude and generally left a bad taste in the mouth."
Pros: "Everything was Great !!"
Cons: "The flight was little crowded but over all it was OK the food service was late and meal was delivered one hour late"
Pros: "It’s OK"
Cons: "Need improvements"
Pros: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Cons: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
Cons: "Attentiveness of crew member . Movie selection could be better"
Pros: "Plane was fine"
Cons: "The bus took forever to reach the plane. Food quality was poor"
Cons: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"
Pros: "Flight price and time"
Cons: "There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,"
Cons: "I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket("
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "The food and the in-house entertainment"
Cons: "My co passengers."
Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"
Pros: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Cons: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Pros: "Chauffeur car came on time checking was quick overall flight was excellent"
Cons: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Pros: "Food was great. Crew was very nice and it was a very comfortable flight."
Pros: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
Pros: "Plenty of spare seating. Cabin staff and crew very helpful."
Cons: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."
Pros: "Loved the inflight service and the airlines comfort."
Cons: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."
Pros: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Cons: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."
Pros: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Cons: "Food was terrible on the flight. Baggage was not handled properly."
Pros: "Staff are efficient."
Pros: "Crew exceptionally great ."
Cons: "Abu Dhabhi airport."
Pros: "The food quality was good but they repeated the same food when we started & before landing. Kids usually won;t like eating same food again."
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Cons: "Very bad experience and crew was unexperienced"
Pros: "everything else was fine"
Cons: "vv disappointing and frustrating at Ahmedabad airport while checking in . i was carrying the same hand bag that i had carried on my trip to india ,so how did that same hand bag cause a problem while coming back .they gave me very hard time regarding that bag .please look into the matter they forced me to break the wheels of my bag so it fits in that stupid cage . otherwise they were insisting that i buy a bag from the airport which i think is illegal"
Pros: "staff were great"
Cons: "a little bit of a late departure"
Pros: "The leg room on the economy seats is good"
Cons: "The entertainment options are not enough"
Pros: "flight on time easy custom clearance at Abu Dhabi"
Cons: "food, perhaps could offer alternative for dinner."
Pros: "Crew , seats and crew"
Cons: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
Pros: "on time & Friendly hosts."
Cons: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."
Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"
Pros: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Cons: "Not a great choice of new films."
Pros: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Cons: "Old seats, massage function not great, poor storage solutions and small toilets."
Cons: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Cons: "Bad service. Crew not friendly. Frustrated at check-in counters - longest time ever, stupid check for cabin bag. I chose etihad for first time, I came with the same bag with different airlines never got a problem. Everyone was angry as only half inch their bags were buffered than the frame. Worst experience"
Pros: "All crew members were 5 star and so friendly! They checked many times on everyone, coming along with water often."
Cons: "The attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. very old on flight - dress warm!"
Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."
Cons: "Nothing much of dislike"
Pros: "The crew was nice, there was enough leg room to where it wasn't uncomfortable for me."
Pros: "The entertainment system was top notch and the plane was beautiful. Everything was comfortable and nice."
Cons: "We had a huge delay for security purposes. Which is OK, I am not giving mediocre ratings on that front. But instead because throughout the many, many hours that we were waiting for the plane to be rechecked, we were not offered even water. Throughout the waiting, it was the middle of the night and a lot of the food shops in the airport were not open. The crew knew that we were going to be waiting in the security area for many hours, even peanuts and water bottles would have been welcomed after the six hour delay."
Pros: "Very professional but efficient."
Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "The micro-suites in business class provided ample room and privacy for a good, long sleep. The 11 hour flight passed by so quickly."
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Pros: "Business class seat was very comfortable, crew very friendly"
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Pros: "I didn’t"
Cons: "I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked."
Cons: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Pros: "Good flight and really comfortable. Rate 5 star"
Cons: "Very satisfied on my travel from London to Muscat"
Pros: "Crew good and friendly"
Cons: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
Cons: "Take care of hygiene & control work under pressure."
Pros: "Nice clean plane"
Cons: "Snacks would have been better than a cheese sandwich"
Cons: "I slept most of flight, boarding was okay."
Cons: "The entertainment system was horrible."
Pros: "Seats were superb. Competitive price"
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"
Pros: "Price was really good"
Cons: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"
Cons: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"
Cons: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Cons: "No inflight entertainment or, if there is, there are no headsets."
Pros: "in flight entertainment was really good"
Cons: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Pros: "New Muscat terminal is lovely. service very attentive and food v. Nice."
Pros: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
Cons: "Boarding was not comfortable, felt like you being pushed like animals"
Cons: "Space of between the seat roll is quite small."
Cons: "Poor service Not adhering to time Very bad air conditioning"
Cons: "Immigration at MCT - too many flights at the same time."
Cons: "All ok"
Pros: "It was a smooth journey"
Cons: "It was overall a good experience. Nothing negative to say."
Cons: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Pros: "The stopover was short ."
Cons: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Pros: "Every thing was as per as mentioned g"
Cons: "So far good experience"
Pros: "Service, food, Cabin cleanliness, friendly service"
Pros: "Cleanliness and Staff treated"
Cons: "space of Place of departure area and the waiting places are very crowded there were people sitting on the ground and also delay in flying."
Pros: "Not much"
Cons: "Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages."
Cons: "Everything, the plane, service, attitude"
Pros: "Was the cheapest flight for the dates on offer and now apparent short cuts"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Pros: "Everything was awesome!"
Pros: "I liked it when we arrived at our destination."
Cons: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Pros: "It's very cheap"
Cons: "I recommend to buy taket from kayak"
Pros: "The staff were very sweet and the food ok as airline food goes but..."
Cons: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."
Cons: "The food The crew The seats"
Pros: "Only a 45 minute flight, but we were able to start watching their large collection of movies as soon as we boarded. Far better than comparably priced low cost carrier, don't hesitate to fly them."
Cons: "Since it was a very quick flight there was no service, not even a quick beverage service that you would find on similar length flights elsewhere. Still a great bargain and good experience."
Pros: "Most comfortable seats on the sector Lahore to Muscat, flat beds. Lounge arrangement at Muscat airport was very comfortable given that I had a long layover. Food served was mostly good and the attending crew were quite courteous!"
Cons: "No new movies on the entertainment system with limited choice."
Pros: "crew tried to make the best of limited resources."
Cons: "no individual entertainment. restroom facilities limited."
Pros: "The good thing was that my bags arrived quickly to the baggage carousel."
Cons: "The entertainment console did not work on the flight out."
Cons: "It need a lot to improve"
Pros: "Everything was okay, except they have really bad transition from the two flights in the airport . And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen"
Cons: "Don't steal people’ stuff"
Pros: "Crew was okay and seats were comfortable"
Cons: "Food and boarding"
Pros: "Helpful crew and flight was comfortable overall"
Cons: "food quality used to be better. Need to keep the quality up"
Pros: "It was pain in the bot no buddy wanna do he’s work missed the flight was so scared from how people treated me at the airport. And I didn’t go to Washington they changed my flight to JFK NY"
Cons: "If people do them work and they helpful then I was not missing my flight ."
Pros: "The name"
Cons: "boarding. Food. Crew. Climate. Clean cabin . ."
Cons: "نظافة المقاعد و طاولات الطعام و الحمامات، طريقة تقديم وجبات الطعام"
Cons: "Flight was delayed by 1,5 hrs"
Pros: "Take off was on time. Crew was very professional. Food was good."
Cons: "Entertainment needs to be more updated and diversified. Movies are old."
Pros: "Overall is good..thanks"
Pros: "Only good food"
Cons: "The seats were not good And the screen was not working all the flight to istabul on my wife’s seat (no entertainment)"
Cons: "Male and departurr"
Cons: "Delayed flight from Jeddah as usual."
Pros: "The crew was friendly - precise and very professional. They made accommodations as they could in the moment."
Cons: "Throughout the flight there was no way to charge cellphones or any electronics. The WiFi was not working - I am certain all of the outlets and the screen were off or not functioning."
Pros: "* On-time departure. * Food portions. * Fight seat comfort."
Cons: "* service speed."
Cons: "No thing"
Pros: "Very bad travell"
Cons: "The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you."
Pros: "The cabin Crew was awesome!"
Cons: "“My dislikes” started when I arrived Kl international Airport when I wanted to board the lady on the boarding area didn’t allow me because i was wearing shorts she made me to go and buy and pants so i can board!! However, after i flow to Jedah i had a lay over 4:30 Hours at jedah airport which was completely a disaster I cannot even imagine it.i will never fly with Saudi Airlines even for 1 Dollar"
Pros: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
Cons: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
Pros: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
Cons: "Flight was delayed. But its fine."
Pros: "The A/C is great. Entertainment system is great and recent. Seats are fine."
Cons: "The rush of the flight attendant was in rush more than usual."
Pros: "Much better than the going ttrip"
Cons: "Food is bad and scanty"
Pros: "Ease of booking and pricing"
Cons: "Why is it impossible for Saudi Air to give passsengers their kids strollers at the airplane gate like they do in all airports???!!! This is the second time this has happened to us in a week. I checked and double checked with the crew to make sure I get my child’s stroller by the plane so I don’t have to carry him on my back to baggage claim and of course they lied about returning my stroller to me to the plane after landing. Extremely disappointed and frustrated. Will avoid traveling through Saudi for as long as possible."
Pros: "The free miles"
Cons: "Boarding crew was not helpful & food was bad"
Cons: "Airport of Jeddah"
Cons: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
Cons: "The take off and landing was so difficult and there were too much pressure. The fly attendants were not very friendly with the kids."
Cons: "Flight was late Flight was unsafe. People got up to access cabin luggage while plane was taxiing nobody intervened. Flight was noisy."
Pros: "-too much difference between Saudi Airlines (JED/GCD: 9/10 points) and (JED/YYZ: 5/10 points), whether on going or on returning flights"
Cons: "-We left Canada late One hour -The crew needs to be PLEASANT (smile) and act professional -No eye sleeping shade distribution -No Sky Sales Boutique -New headphones are low quality-too much noise -Fresheners and lotions were put very late in the washroom -They do not have enough chicken in the lunch meal, nor enough eggs in the breakfast meal (they gave me chickpeas all along) -Too much difference between Saudi Airlines (JED/GCD: 9/10 points) and (JED/YYZ: 5/10 points), whether on going or on returning flights"
Pros: "Mixture of aircrew staff from diverse cultures"
Cons: "Newspapers aren't provided?"
Pros: "Crew tried to welcome us and make us comfortable and we're as helpful as possible"
Cons: "Ground staff refused to help when my son left his glasses on board despite the plane being just a short distance away When my Wife accompanied him to lost and found Security Counter they were both constantly asked to prove their family relations and no effort was made to call anyone to seek out glasses on the plane the comment made 'if it was important to you, you would not have left it behind'"
Pros: "I would like my refund from Saudi, or another flight to a destination of my choice in business class!"
Pros: "The movies were new The food was good They gave Toys to my kids"
Cons: "The headphones were in not working fine"
Cons: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
Cons: "It is not clean at all"
Pros: "Nothing was good about this flight"
Cons: "The flight was delayed to next day. It was a mess"
Pros: "maybe the prayer area"
Cons: "no variety of the food. noisy cabinet. I feel not safe."
Cons: "Mmmm.. let me see....perhaps ...well I can't think of anything..sry"
Cons: "Food could have been better but otherwise the flight was amazing"
Pros: "Every services are excellent."
Pros: "Once it was noted that the flight wasn't full I was able to move to a different seat so that I could stretch out."
Cons: "I didn't like how there was no clear direction on where we were supposed to go to our connection. At the airport we had to wait for someone from security to check us in again, thankfully we had a wait or else we could've missed our flight. Then when we got to the gate there wasn't an announcement saying that it was time to board."
Pros: "Good crews, not excellent"
Pros: "Excellent flight!"
Pros: "In flight food was good"
Cons: "Airport Toilets Very dirty airport Too crowded Rude staff at airport Can't buy access to the lounge"
Pros: "Dubai airport is real international airport."
Cons: "the signes and the transportation to the airplane was good."
Pros: "There's a dedicated place to pray on the flight. You don't have to jump in loops like in other flights"