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(Return)
Airports
Origin
Kuala Lumpur
RM 1,110
only
RM 1,110
Destination
Sapporo
RM 1,110
only
RM 1,110
Tue, 5 Jun
KUL
CTS
7h 35m
Sun, 10 Jun
CTS
KUL
8h 40m
RM 1,110
Trip: 6 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

Sun, 18 Mar
KUL
CTS
19h 20m
Wed, 11 Apr
CTS
KUL
26h 20m
RM 1,562
Trip: 25 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4413 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
ICN
PVG
OK 5.0

The flight was cheap.

That you couldn't use your phone even on airplane mode.

LAX
PVG
Good 7.2

The crew was friendly. Seats were small.

Food could be better. Website slow - sometimes unresponsive.

PVG
BKK
Good 7.2

The crew was friendly. Seats were small.

Food could be better. Website slow - sometimes unresponsive.

YYZ
PVG
Good 7.3

The food was amazing two hot meals and a couple of snacks.

Economy is not the way to travel on an extended flight, aisle seat is bearable but otherwise a fail in the comfort side.

HNL
PVG
Mediocre 2.0

Domestic plane delayed one hour , I had enough time to make connection, they shut the door on me!! This cause a Two day delay in China!!! All ground grew don't give a shet about you. Please don't fly unless you want the bullshet of China

Sat, 14 Jul
KUL
CTS
7h 35m
Sat, 21 Jul
CTS
KUL
17h 25m
RM 2,086
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 22 Feb
KUL
CTS
7h 35m
Wed, 28 Feb
CTS
KUL
8h 30m
RM 1,212
Trip: 7 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

SYD
KUL
OK 4.3

After boarding flight they took so long to provide food. Kids were literally crying of hunger.

HNL
KIX
Good 6.6

Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

Sun, 22 Apr
KUL
CTS
19h 20m
Sun, 29 Apr
CTS
KUL
12h 40m
RM 1,562
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4413 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HNL
PVG
Mediocre 2.0

Domestic plane delayed one hour , I had enough time to make connection, they shut the door on me!! This cause a Two day delay in China!!! All ground grew don't give a shet about you. Please don't fly unless you want the bullshet of China

PVG
JFK
Good 6.0

In flight entertainment system was good and had a nice selection.

Almost could not board my flight back home from Korea as China Eastern changed the departure time of my connection in Beijing by 20 min. After dealing with customer service for over an hour they let me board the flight I already paid for! Middle isle, middle seat at the back of the plane for 14 hours. 1st meal had a very fishy smell so many on the plane didn’t eat it. Someone was smoking in the bathroom too which added a nice smell to the cabin. 2nd meal was a bit better. My seat was pretty tight. (I am 6’2” 230 lbs) Every time I take China Eastern I think to myself never again, but every now and again I have no option. Customer service is almost non-existent if anything goes wrong. They are the only airline that I have issues with almost every booking.

LAX
PVG
Good 7.2

The crew was friendly. Seats were small.

Food could be better. Website slow - sometimes unresponsive.

PVG
BKK
Good 7.2

The crew was friendly. Seats were small.

Food could be better. Website slow - sometimes unresponsive.

LAX
PVG
Excellent 10.0

The crew and food was really good

Nothing

Sun, 25 Mar
KUL
CTS
19h 20m
Wed, 28 Mar
CTS
KUL
12h 40m
RM 1,629
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4413 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
JFK
PVG
OK 5.0

flight from NYC was delayed for 11 hours. then we were in line for more than 4 hours in Shanghai.

PVG
CRK
Good 6.0

We didn't land in Clark but landed in Manila instead, 3hours away from Clark.

YYZ
PVG
Good 7.3

The food was amazing two hot meals and a couple of snacks.

Economy is not the way to travel on an extended flight, aisle seat is bearable but otherwise a fail in the comfort side.

PVG
BKK
Good 6.0

There were a number of flights leaving from the same gate within minutes of each other and the staff handled it without a hitch.

The food was not good, pastry type meat pie and flakey chewy dessert pastry.

LAX
PVG
Excellent 10.0

The crew and food was really good

Nothing

Sun, 27 May
KUL
CTS
7h 35m
Wed, 13 Jun
CTS
KUL
8h 40m
RM 1,657
Trip: 18 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
PER
KUL
OK 4.6

Delayed for over 3 hours!

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Fri, 26 Jan
KUL
CTS
10h 30m
Wed, 31 Jan
CTS
KUL
23h 30m
RM 2,298
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 25 Feb
KUL
CTS
7h 35m
Wed, 28 Feb
CTS
KUL
8h 30m
RM 1,909
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

Malaysia to Sapporo Chitose flight information

Flights arrive in Sapporo Chitose
Flights depart from Malaysia
Flight price RM 1,110
Airlines AirAsia X, China Eastern
*
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