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Pros: On boar meal was great. Customer service was outstanding!

Cons: They don't offer more flights!

Pros: I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice.

Pros: Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent.

Cons: None.

Pros: Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!

Pros: Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices.

Cons: Everything from communication to state of the airplane.

Pros: Flight attendant Hazeem was great.

Cons: The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.

Cons: The flight was awesome. Keep the good work.

Cons: Every flight we were on was oversold.

Pros: Quick, easy flight

Cons: Nothing

Cons: The flight was delayed at the gate and on the runway. They did not serve any alchohol. The crew was aloof.

Pros: This flight was on time

Cons: Very little leg room.

Cons: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Pros: so far so good. no complain.

Cons: short trip okay . everything great. keep up the good job.

Cons: All good

Pros: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards

Cons: Had to ask someone in terminal about getting our connecting flight

Pros: Professional crew

Cons: Not enough leg room

Pros: Everything was great

Cons: More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort

Pros: Crew was great, very polite and attentive.

Cons: Give pillows to economy seat.

Pros: Amazing crew members. The seat was comfortable.

Pros: Uniforms are nice

Cons: All food was for sale not included. Good it was not more than a four hour flight and I happened to have kept some thai money since it was a flight out of thailand. Also, this was our connecting flight - one in the middle of three flights going back to LA. For some reason, the gate attendant decided to have issues with my wife's passport, ticket, and greencard. All were valid. We bought the tickets and were in the middle of the flight, so it was late for any questions..... Took them awhile to determine that the greencard was really none of their business since we were flying through china and into the US on another airline. Luckily we were able to get on the plane before it left. Seems like the gate agents need better training on this.

Pros: Smooth flight no food or entertainment and did not take any food for a short flight

Pros: Staff was professional

Cons: Seat comfort

Pros: Good safe flight. Did not have any food and no entertainment. Fine for 1 hour.

Pros: I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar.

Cons: I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck

Pros: so far so good. no complain.

Cons: short trip okay . everything great. keep up the good job.

Pros: Great experience

Pros: good budget airline.

Cons: seats are very close, legroom is uncomfortable

Pros: Smooth process all the way from check in to seating to disembarkation

Cons: none

Cons: Frustrated

Cons: Gate agent was annoyed when we asked to be seated together. She made no eye contact and prioritized many other tasks.

Pros: Everything on the plane was fine, and the service was great.

Cons: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.

Pros: Crew are polite

Cons: No more delayed

Pros: Nothing

Cons: Everything

Pros: Uniforms are nice

Cons: All food was for sale not included. Good it was not more than a four hour flight and I happened to have kept some thai money since it was a flight out of thailand. Also, this was our connecting flight - one in the middle of three flights going back to LA. For some reason, the gate attendant decided to have issues with my wife's passport, ticket, and greencard. All were valid. We bought the tickets and were in the middle of the flight, so it was late for any questions..... Took them awhile to determine that the greencard was really none of their business since we were flying through china and into the US on another airline. Luckily we were able to get on the plane before it left. Seems like the gate agents need better training on this.

Cons: A seat that did not jolt and move around. Legroom seat on offer for free as no one had them.

Pros: Service and comfort with blanket, and entertainment movies.

Cons: Luggage collection rather late in Bali.

Cons: Turbulence

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Cons: Very specific about weight of bags

Pros: Cheap

Cons: Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed

Pros: so far so good. no complain.

Cons: short trip okay . everything great. keep up the good job.

Pros: All

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Pros: Leg space and good arm rest

Cons: No in flight entertainment (movies)

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Cons: Would be nice to have entertainment

Cons: Very great crew, thank you AirAsia

Pros: Nothing.

Cons: If seats could recline or have a pillow maybe.

Cons: On time

Pros: Friendly crew

Cons: Space between sits

Pros: Left 5 minutes early

Cons: Seat a little hard

Pros: Crew was ok

Cons: There was no beverage service per se. the cart came out, but I was never offered a beverage.

Cons: Know that everything is charged in flight and the bag at check in , been traveling the same bag all over the world and I had to check in my backpack and extra high cost

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Pros: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pros: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.

Cons: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!