RM 324 Find Cheap Flights to Chiang Rai

business class is old but still done very well by the team.

Excellent airline. The plane was clean and the staff were very attentive

Good experience although the boarding gate is at the terminal extension hence need to leave lounge to head over earlier.

Thai Royal First is very good. Easy check in , Private room in the first class lounge and escort from ticketing to the plane. Once on board crew was very polite, food was outstanding, and the ride was smooth as silk. Restrooms were especially clean. Great Experience

I'm not interested in improving the airline. Therefore, I won't explain this in more detail. Next time I'll try a different one.

The flight (boarding) was delayed by 40-50 minutes and there was very crowed. They need to improve on the timeliness & boarding process. (They asked passenger to board in groups, but the 2nd group was standing there waiting for 20 minutes!). However, services from the crew was very good, also the food was good as well. I also found the legroom was quite comfortable.

Need to improve on punctuality. My flight was delayed by 1 hour.

Seats were uncomfortable and the vegetarian meal was awful. Some of the entertainment didn't work.

Except that our flight was cancelled, by mail, and later moved to 12 hours prior, then the experience was good. In Bangkok we were offered a hotel, it was fine, but would have been nice to know in advance😉

The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).

The boarding process took very long, partly due to passengers on incoming flight took too long to deplane

The flight left on time and landed early. The attendants were polite and friendly. Thank you

Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!

Delayed us three times, changed gates twice, and then tried to charge for food on the plane.

Not good in terms of amenities. For over 6 hours they don’t even provide complementary drinks or snacks-forget about dinner or lunch.

Air Asia just dreadfull. Always poorest customer service and very unwelcoming staff which is clearly bread in from the Top down from the CEO

Everything was good. The red seats were a scam. Just like any other seat but red. Although they let you board earlier which was very nice.

Other than the bus wait time to off board passenger when we reached Don Muang, everything else was excellent

Very good, it would be good if payment for drinks could be accepted by card too.

Ontime, no frills, the cabin is clean, the ticket price is lower than the full-service airlines.