kayak.com.my is also available in Malay. Lawat laman ini dalam Bahasa Melayu.
|April||Best time to beat the crowds (10% less expensive on average)|
|August||Most popular time to fly (31% more expensive on average)|
Average price of a return ticket
|RM 1,108||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 100||or less|
China Southern, Shanghai Airlines and China Eastern have all waived their change and cancellation fees on flights from Malaysia to China. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from Malaysia to China.
An average direct flight from Malaysia to China takes 16h 08m, covering a distance of 3259 km. The most popular route is Ipoh - Xiamen with an average flight time of 16h 20m.
The cheapest ticket to China from Malaysia found in the last 72 hours was RM 1,310. The most popular route is Ipoh to Xiamen Gaoqi Intl and the cheapest airline ticket found on this route in the last 72 hours was RM 2,155.
AirAsia, Malaysia Airlines & China Southern fly the most frequently from Malaysia to China.
Based on KAYAK flight searches, the most popular destination is Shanghai (28% of total searches to China). The next most popular destinations are Xiamen (15%) and Guangzhou (8%). Searches for flights to Beijing (7%), Shenzhen (7%) and Haikou (7%) are also popular.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Too hot onboard"
Pros: "Lovely crew."
Pros: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Pros: "Seat comfortable"
Pros: "Crew was amazing. But the seat could have been more comfortable."
Cons: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Pros: "Everything. Seat...crew...food...all of it."
Cons: "Can't think of anything. All was great."
Pros: "The 2nd flight plane was alright"
Cons: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Pros: "I liked sleeping"
Cons: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Pros: "THE CREWS ARE VERY POLITE"
Pros: "Yes, we were unexpected and surprised being upgrade to premier class"
Cons: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Pros: "Services from the crew and the seat are what expected being in eco-normic class."
Cons: "can upgrade or afford to go by at least business class"
Pros: "Great service and a very friendly crew."
Cons: "The food was ok, average and nothing special."
Cons: "Not too much, not enough."
Cons: "Great value ,excellent and friendly service."
Cons: "No, all good"
Pros: "Great leg room even for tall person. Food is good and there's enough choices."
Pros: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Pros: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Cons: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Pros: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "Crew, food, comfort, entertainment and many good things"
Cons: "I love everything"
Pros: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Pros: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Cons: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Pros: "comfortable seats"
Pros: "The airline accommodated by request for special meal with a very good seafood meal at each serving."
Cons: "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."
Pros: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Cons: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Pros: "Same as above."
Pros: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Pros: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Cons: "We boarded late but the communication was good."
Pros: "Your flight always delay. Suck!!"
Cons: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Pros: "Great legroom. Food better than last Korean Air flight a few years ago."
Cons: "Changed to smaller aircraft, last row in the aeroplane."
Pros: "Economy seating leg room is better than US domestic airlines."
Pros: "Great service, economy legroom"
Cons: "A little bit crowded"
Pros: "It was great! The staff was very friendly and attentive!!"
Pros: "Comfortable flight with a nice crew. An overall good experience."
Cons: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Pros: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Cons: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Pros: "How often i was fed"
Cons: "I wanted to upgrade and they said no even rhough it wasnt full"
Pros: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Cons: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Pros: "Food. Entertainment system."
Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Cons: "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
Cons: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Cons: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Pros: "The comfortable aircraft and its services"
Pros: "The movie selections were pretty good and was enough entertainment for the long flight"
Cons: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Pros: "Clean bathrooms, courteous attendants, plenty of food and drink! These and more are what you can expect from Korean Air. Attendants are also bi or tri-lingual in many instances and will even bring you water and other drinks if you need it. I never felt dehydrated or hungry like I have on other carriers, and I appreciate this so very much because it isn't cheap to buy a bunch of food/drink after security to bring on the plane just to not starve... NOT on KOREAN AIR - full belly, no chapped lips! They even have hydration spray in the bathrooms and lotion too!! You get slippers, toothbrush, toothpaste, headphones, and did I mention the games and movies on your INDIVIDUAL SCREEN ARE FREE? In case you are wondering... I flew COACH. Another note from this trip on the level of service. There were a couple of people, who I think were Vietnamese. They spoke no Korean and no English. The flight attendants even made an effort to find another passenger who spoke the language to explain the U.S. Immigration form because the forms were in Korean and English as the flight was coming ion from Korea. It was probably also available in Chinese and Japanese since many from there also take the Korean Air flight to the U.S. Still, the couple spoke none of those languages. They were behind me. It turned out that no one else on the flight spoke their language. So what did the attendants do? Well, they filled out the forms for them so they could get to their family, who turned out to be in Houston."
Cons: "I have nothing negative to say. I love this airline!"
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Cons: "Poor customer service and lack of care for loyal passengers"
Pros: "Amazing staff and service!"
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Cons: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Pros: "Very cramped seats"
Cons: "flight on time. flight was delayed and gate changed"
Cons: "Nothing comment."
Pros: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Cons: "Food was good but was not full compared to emirates."
Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "I like everything in Singapore airlines"
Pros: "Crew was amazing"
Pros: "Great seats and efficient service all round."
Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Cons: "For better leg room in business class go for the bulkhead seats"
Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Extra touches and super pleasant and courteous staff."
Cons: "My moslem meal selection wasn’t provided onboard"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "Service was great on both sectors"
Cons: "Premium economy seat is still not comfortable enough in comparison with economy."
Pros: "Couldn't find a problem"
Pros: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Pros: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Cons: "All good"
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Pros: "Everything else"
Cons: "Food was less than marginal"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Pros: "Short flight"
Pros: "Espresso coffee, champagne, crew, headphones"
Cons: "Cabin temperature too cool"
Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Pros: "The economy section of the upper deck of the A380 is great!"
Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Cons: "Little or no room in Economy"
Pros: "Everything was good"
Cons: "No complaints"
Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Cons: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Pros: "The seat was comfortable enough."
Cons: "Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it."
Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."
Cons: "Food can be better."
Cons: "It was ok"
Cons: "New Aircraft with more seating space"
Cons: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."
Pros: "On time smooth flight"
Pros: "Crew always polite"
Cons: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."
Pros: "Checkin process very smooth"
Cons: "Boarding process, and gate assigned is quite far .."
Pros: "Despite a short delay fo boarding, everything's just great!"
Cons: "a short delay on boarding"
Pros: "Amazing in business class"
Pros: "Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense."
Cons: "There is nothing not to like."
Pros: "Quick flight"
Cons: "Food was terrible"
Cons: "No TV on cjr1000"
Pros: "Staff very accomadating throughout the flight"
Pros: "Cabin crew services very friendly"
Cons: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"
Cons: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."
Pros: "On time"
Cons: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Pros: "Quick boarding, good entertainment"
Pros: "The level of care given I required wheelchair assistance to the aircraft."
Cons: "Being woken up at 4am for breakfast, when I asked not to be woken up."
Pros: "Flight was normal. Nothing special. Flight wad on time."
Cons: "Boarding didn't commence as started"
Pros: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Cons: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."
Pros: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Cons: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."
Pros: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Cons: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."
Pros: "The boarding procedure from CGK T3 is pretty smooth and good!"
Cons: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."
Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."
Pros: "Just a very nice. flight. No worries."
Pros: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Cons: "Nothing to dislike."
Pros: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Cons: "I didn't like food options on the way back....."
Pros: "Food and service is excellent"
Cons: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."
Pros: "Probably the best food I’ve had on a business class flight."
Cons: "Entertainment just OK. Garuda lounge in Bali dire"
Pros: "Service on board was good, Entertainment and seat comfort too"
Cons: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."
Pros: "Service and comfort during fly"
Cons: "A but delay"
Pros: "Excellent and plentiful food."
Cons: "Limited storage in business class seat"
Cons: "Jakarta Terminal 3 directions are not properly set up. Confusing"
Pros: "All the flight handling is fine all the way from Perth up to Jakarta"
Pros: "Overall great service and good experience. Very attentive crew and goid food."
Cons: "Although the business class cabin has been quite new, the seats are made for very short people and my headrest sat at my shoulders (I am 5’4”). This made the 5 hour flight very uncomfortable."
Pros: "I loved the food and the headrest bit."
Cons: "nothing really!"
Pros: "new plane list of movies"
Cons: "food quality is not good to and fro flights"
Pros: "Staff greeting"
Cons: "Food, narrow seat, entertainment selection"
Pros: "Prompt checkin and smooth on boarding"
Cons: "Didn’t like the food, the economy tight seats and to have to pay around 1000us $ for a potential upgrade in business class Other airlines upgrade elite passenger for free"
Pros: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Cons: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."
Cons: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"
Pros: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."
Pros: "Beautiful NEW Terminal at Jakarta!, but Plenty of food outlets. Waiting areas are very large and accommodating. Security area is large and extremely efficient in processing passengers. Security personnel were friendly."
Cons: "Due to the enormous inside volume it is impossible to maintain a pleasant air temperature. It's nearly impossible to hear any announcements due to the extremely poor acoustics. The large open spaces and ceramic tile floors aren't conducive to hearing anything! No announcement to the departure time as we were already 20 minutes past the established boarding time as indicated on the boarding pass. I was sitting quite close to the check-in counter and was able to decipher that the boarding process was going to happen soon, so I took a position in the line without any announcement."
Pros: "Crew was amazing"
Cons: "Better cushion for seats"
Pros: "The food was good and the crew was nice"
Cons: "I can’t think of anything!"
Cons: "Scoot is one of the worst airlines I have travelled."
Pros: "Crew was great and seat and availability of baby bassinet was so helpful."
Cons: "There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits."
Cons: "No selection in food. Seats not very comfortable. Old plane,"
Cons: "Flat beds in business class"
Pros: "Entertainment system was provided on this flight vs the flight from Singapore to Columbo."
Cons: "Major issue involving booking return flight overall."
Cons: "You could stand a fork up in scrambled egg. Could have built a house with it."
Cons: "Food should improve. Just rice and lentils. Bread had no butter."
Cons: "Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest."
Pros: "The flight was efficient and clean"
Pros: "Everything is good"
Cons: "Some plane doesn’t have inflight entertainment"
Cons: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"
Cons: "Seats were a little uncomfortable."
Cons: "Singapore Airlines the best."
Pros: "Silk Air Crew is rude and does not like to help passengers."
Cons: "Food could have been better. I requested a vegan meal and got a meal with dairy all over it."
Pros: "Nothing at all."
Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."
Pros: "Crew was awesome"
Cons: "Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)"
Pros: "Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry"
Cons: "The flat bed could be straight rather than to sleep in a angle"
Pros: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Cons: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."
Pros: "The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake."
Cons: "That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied."
Pros: "Smooth short flight. Good service."
Pros: "Comfortable journey"
Cons: "No entertainment system"
Cons: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."
Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"
Pros: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."
Pros: "Flight was delayed.by 30 minutes"
Cons: "This is our third flight with SilkAir which was delayed"
Pros: "Silk/Singapore Airlines food is always good"
Cons: "Boarding took ages and then sat on the tarmac for an eternity before take off"
Pros: "The food"
Cons: "Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it"
Pros: "All of them"
Cons: "No one"
Pros: "comfort. clean."
Pros: "Food and service was good. SilkAir is always our first choice in the region"
Cons: "It would be good if seats had somewhere to hang a tablet"
Pros: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Cons: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."
Cons: "they broke both my suit cases and have not paid for them I will never fly with them again never never"
Cons: "Short flight so we were descending when meals were served. Again no power outlets on the plane."
Pros: "Efficient and polite crew"
Cons: "No power outlets on the plane."
Pros: "Good services from crew."
Pros: "Good crew"
Cons: "No individual entertainment like behind the seat TV."
Pros: "Everything was so flawless."
Cons: "Please add power outlets to all planes"
Pros: "He service was good"
Pros: "We were travelling with twins and the crew was very helpful."
Cons: "Short transit time."
Cons: "when fly is cancel, your on your own."
Pros: "Well I get United miles"
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Pros: "Nothing, steward and stewardess were nice"
Cons: "Food, seating, aircraft"
Cons: "Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class"
Pros: "Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time."
Cons: "Keep up great service standards"
Cons: "Excellent service over all."
Cons: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
Pros: "The crew was great."
Cons: "But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages."
Pros: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Pros: "crew were friendly and professional, food was not too bad for aeroplane food."
Cons: "In-flight entertainment"
Pros: "The cabin crew were very pleasant."
Cons: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."
Pros: "Food was the only good part"
Cons: "The crew was rude, no blankets, no entertainment. Overall was not good"
Cons: "Slow check-in not very comfortable seats and food was awful."
Cons: "Cleanliness of plane interior can be improved."
Pros: "plane was new and captain was professional"
Cons: "plane was badly late and the boarding process was poorly coordinated"
Pros: "Great service"
Cons: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Cons: "Leg room is short, seats are average. Fine for a short flight."
Pros: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Cons: "Every one of our legs was delayed, which contributed to tight transit times."
Pros: "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
Cons: "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."
Pros: "The crew were not visible and didn't offer any assistance"
Cons: "An offer of a snack as we paid a high price for the econom y flight"
Cons: "Reservation online"
Cons: "They changed the time without notice and wouldn’t even accept checked baggage."
Pros: "The seat was comfortable and the food was good"
Cons: "My flight was delayed but general was good I enjoyed the flight."
Cons: "Refurbishment of the seats"
Pros: "Efficient and on time"
Cons: "Aircraft seats worn out"
Cons: "Friendlier crew"
Pros: "Boarding was quick and Flight was Smooth"
Cons: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Pros: "Comfortable seats. Everything was on time. Friendly crew."
Pros: "Flight team were friendly and efficient."
Cons: "Delayed take off."
Pros: "The crew were great."
Cons: "Not much entertainment available."
Pros: "boarding time is on time dinner have 2 choices"
Cons: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
Pros: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Cons: "Only juice or water?"
Cons: "Delayed by almost 2 hours."
Pros: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Pros: "Check in was efficient"
Pros: "It went smoothly from start to finish"
Cons: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
Pros: "Service and friendly staff"
Pros: "Short flight"
Cons: "The airport is about 40 km away from Nha Trang"
Pros: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Cons: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"
Pros: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Pros: "Was able to buy last minute at airport. food and drinks are fine"
Cons: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Pros: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Cons: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Cons: "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."
Pros: "It got me to my destination"
Cons: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."
Pros: "I arrived on time."
Cons: "The food was horrid and the entertainment system was sub mediocre at st best."
Cons: "Flight was delayed for one hour."
Pros: "Excellent staff"
Cons: "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."