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Pros: The seats were comfortable with enough leg room even in Economy class. The food offered on this flight was great.

Cons: It seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks.

Cons: No entertainment on the flight from Kong Kong to Phnom Penh. Not a big deal though.

Cons: The earphone connection was old, so the sound for the entertainment was bad.

Pros: Entertainment. Had everything I wanted to see

Cons: My seat. It was dreadful. I had no idea how uncomfortable it would be.

Pros: The crew was good. The food was OK.

Cons: The battery for my electric wheelchair was seized in China for being over regulation (despite the fact that it was not). No accommodation was provided. AirChina put me on the plane after inspecting the battery. I would discourage any disabled passengers from traveling through China)

Pros: Very friendly services and on time flight

Cons: Need better entertainment system and movie options

Pros: Air China did an excelent job to get me to my destination.

Cons: Kayak.com did not notify me my flight was cancelled. By my own dumb luck I showed up early enough for Air China to put me on a plane that was boarding. Come on kayak. You failed to provide details that could have ruined my trip. Get it together.

Cons: Everything is ok

Cons: Better treatment of luggage. Better business class service. Food was poor.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: Luggage allowance.

Pros: Entertainment was good.

Cons: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault

Pros: Crew was attentive and made extra effort to meet special requests from passengers.

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Cons: Nothing much

Pros: Great service from the crew!

Cons: The entertainment, and to a lesser degree, the food

Cons: Delayed, lack of information, uncomfortable seats

Pros: - The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional.

Cons: - Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience.

Pros: The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine.

Cons: No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm).

Cons: Too many security points

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Pros: No problems for the price

Cons: Ok no problems for the price

Cons: Hope to keep departure on time !!!!!!

Pros: Excellent service

Pros: Smile

Cons: Smile

Pros: The cabin crew were very pleasant.

Cons: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.

Pros: Nothing

Cons: Everything

Pros: On time Friendly crew

Cons: Food portion size, taste & quality Seat is little too tight

Pros: Quiet Zone was worth the ¥3500 upgrade!!

Cons: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.

Cons: AirAsia is stepping the game up. Food could be better but the staff are always amazing with some of the biggest and whitest smiles I’ve seen. Thank you.

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Pros: Staff

Cons: Better movies , better vegan food

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Pros: Crew was friendly

Cons: To many transfers

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Cons: Nil

Cons: Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ...

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Pros: as expected

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Cons: Quality of Indian food

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

Cons: Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized

Pros: Flatbed services

Pros: Took X Air Asia from JAI DPS on flatbed. Excellent!

Cons: The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

Pros: crew are so helpful

Cons: hard seat...no cushion...air temp very cold and no free blanket.

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Pros: Entertainment. Had everything I wanted to see

Cons: My seat. It was dreadful. I had no idea how uncomfortable it would be.

Pros: Crew were good. Food was good specially availability of noodle bowl

Cons: Way below average entertainment option - movies are very limited and old. For a long 16hr flight that is very poor.

Pros: The in flight entertainment and food were good.

Cons: If there was no flight delay and Cathay Pacific could actual ship my luggages to the final destination but not asking me to pick those up in the transit airport. Guess who told me to pick those up? The border and custom officers.

Pros: Pleasant Attitude Delicious food Comfortable seats Large entertainment options

Cons: Both segments were delayed Treated like cattle during boarding.

Cons: got severe food poisoning from the airline food.

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?