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(Return)
Airports
Origin
Kuala Lumpur
RM 421
only
RM 421
RM 952
only
RM 952
Destination
Guangzhou
RM 421
only
RM 421
Wed, 3 Jan
KUL
CAN
4h 10m
Wed, 10 Jan
CAN
KUL
4h 10m
RM 421
Trip: 8 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

KUL
CAN
OK 4.4

cant think of anything.

the air asia klia2 terminal is a dump. the gate seats are rock hard/uncomfortable. the air con in the terminal was set too cold. I think the check-in baggage fee was too high. if I would have ordered food the price would have been close to ctrip fairs, and on those flights u might get entertainment. I don't think I saved that much to not consider other carriers next time.

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

Sat, 28 Oct
KUL
CAN
4h 10m
Sun, 5 Nov
CAN
KUL
4h 10m
RM 826
Trip: 9 days
Overall 4.0 OK
Based on 2 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

ADL
KUL
OK 5.0

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

KUL
HKG
OK 5.0

Delayed

AKL
KUL
OK 5.0

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

Sat, 13 Jan
KUL
CAN
4h 10m
Thu, 18 Jan
CAN
KUL
4h 10m
RM 421
Trip: 6 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
SIN
PEN
OK 5.6

constant flight delays

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
CAN
OK 4.4

cant think of anything.

the air asia klia2 terminal is a dump. the gate seats are rock hard/uncomfortable. the air con in the terminal was set too cold. I think the check-in baggage fee was too high. if I would have ordered food the price would have been close to ctrip fairs, and on those flights u might get entertainment. I don't think I saved that much to not consider other carriers next time.

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

KUL
CAN
Mediocre 2.0

I have flight from kualalumpur to Guangzhou ,there was no whight on tickets, I booked through Kayak web site , Only 15 kg per person is avaliable and for fees , At low fare , I have to pay twice my ticket price for I didnt book my whight before flight online ,. ? ? Flight was 4 hours to Gungzhou , no meals on board , not even a glass of water . You have to pay again on board for your food , and drinks , I feel like traviling in a low degree shattel bus , in a very very poor quality .

Tue, 26 Dec
SZB
CAN
10h 30m
Mon, 1 Jan
CAN
SZB
8h 45m
RM 952
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 10 Nov
KUL
CAN
4h 10m
Tue, 14 Nov
CAN
KUL
4h 10m
RM 472
Trip: 5 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
SIN
PEN
OK 5.6

constant flight delays

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

KUL
JHB
Mediocre 2.0

Delay for 1 hour

KUL
CAN
Mediocre 2.0

I have flight from kualalumpur to Guangzhou ,there was no whight on tickets, I booked through Kayak web site , Only 15 kg per person is avaliable and for fees , At low fare , I have to pay twice my ticket price for I didnt book my whight before flight online ,. ? ? Flight was 4 hours to Gungzhou , no meals on board , not even a glass of water . You have to pay again on board for your food , and drinks , I feel like traviling in a low degree shattel bus , in a very very poor quality .

Tue, 21 Nov
KUL
CAN
4h 10m
Tue, 28 Nov
CAN
KUL
4h 05m
RM 472
Trip: 8 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
SIN
Excellent 10.0

Efficient service & great crew

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

KUL
JHB
Mediocre 2.0

Delay for 1 hour

Sat, 3 Mar
KUL
CAN
4h 10m
Mon, 5 Mar
CAN
KUL
4h 05m
RM 472
Trip: 3 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
SIN
Excellent 10.0

Efficient service & great crew

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

CGK
KUL
OK 5.3

Delay

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

Tue, 12 Dec
KUL
CAN
4h 10m
Mon, 18 Dec
CAN
KUL
4h 10m
RM 598
Trip: 7 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
JHB
Mediocre 2.0

Delay for 1 hour

KUL
SIN
Excellent 10.0

Efficient service & great crew

SIN
PEN
OK 5.6

constant flight delays

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

Tue, 5 Dec
SZB
CAN
10h 30m
Sun, 10 Dec
CAN
SZB
7h 05m
RM 957
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 26 Dec
KUL
CAN
4h 10m
Mon, 1 Jan
CAN
KUL
4h 10m
RM 598
Trip: 7 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
CAN
Mediocre 2.0

I have flight from kualalumpur to Guangzhou ,there was no whight on tickets, I booked through Kayak web site , Only 15 kg per person is avaliable and for fees , At low fare , I have to pay twice my ticket price for I didnt book my whight before flight online ,. ? ? Flight was 4 hours to Gungzhou , no meals on board , not even a glass of water . You have to pay again on board for your food , and drinks , I feel like traviling in a low degree shattel bus , in a very very poor quality .

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
CAN
OK 4.4

cant think of anything.

the air asia klia2 terminal is a dump. the gate seats are rock hard/uncomfortable. the air con in the terminal was set too cold. I think the check-in baggage fee was too high. if I would have ordered food the price would have been close to ctrip fairs, and on those flights u might get entertainment. I don't think I saved that much to not consider other carriers next time.

SIN
PEN
OK 5.6

constant flight delays

Wed, 14 Feb
KUL
CAN
4h 10m
Mon, 19 Feb
CAN
KUL
4h 10m
RM 1,083
Trip: 6 days
Overall 4.0 OK
Based on 2 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
HAN
Excellent 8.0

The flight was delayed 1.5hours

RGN
KUL
Excellent 9.0

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

AKL
KUL
OK 5.0

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

KUL
SIN
Good 6.0

Losing my luggage

BKK
KUL
OK 4.6

Larger seats

Food was below standards. Really need to improve.

Fri, 17 Nov
SZB
CAN
6h 10m
Sun, 19 Nov
CAN
SZB
7h 25m
RM 1,033
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 13 Dec
KUL
CAN
4h 10m
Sat, 16 Dec
CAN
KUL
4h 10m
RM 662
Trip: 4 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
CGK
KUL
OK 5.3

Delay

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
SIN
Excellent 10.0

Efficient service & great crew

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

SIN
PEN
OK 5.6

constant flight delays

Sat, 3 Mar
SZB
CAN
10h 30m
Mon, 5 Mar
CAN
SZB
6h 25m
RM 1,113
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 30 Oct
KUL
CAN
4h 10m
Wed, 1 Nov
CAN
KUL
4h 05m
RM 721
Trip: 3 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

KUL
CAN
OK 4.4

cant think of anything.

the air asia klia2 terminal is a dump. the gate seats are rock hard/uncomfortable. the air con in the terminal was set too cold. I think the check-in baggage fee was too high. if I would have ordered food the price would have been close to ctrip fairs, and on those flights u might get entertainment. I don't think I saved that much to not consider other carriers next time.

Tue, 31 Oct
SZB
CAN
6h 40m
Fri, 3 Nov
CAN
SZB
7h 25m
RM 1,142
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 17 Feb
KUL
CAN
4h 10m
Tue, 20 Feb
CAN
KUL
4h 05m
RM 915
Trip: 4 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

KUL
JHB
Mediocre 2.0

Delay for 1 hour

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

Mon, 30 Oct
SZB
CAN
13h 30m
Wed, 1 Nov
CAN
SZB
6h 25m
RM 1,458
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
*
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