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(Return)
Airports
Origin
Kuala Lumpur
RM 490
only
RM 490
Destination
Shenzhen
RM 490
only
RM 490
Tue, 21 Nov
KUL
SZX
4h 10m
Sat, 25 Nov
SZX
KUL
4h 05m
RM 490
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
SIN
Excellent 10.0

Efficient service & great crew

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

CNX
KUL
Excellent 9.5

fast and good

seat size

Sat, 3 Mar
KUL
SZX
4h 05m
Tue, 13 Mar
SZX
KUL
3h 55m
RM 975
Trip: 10 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
7.1
Comfort
6.7
Crew
7.5
Entertainment
5.9
Food
6.4
KUL
SZX
Mediocre 2.0

Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

JJN
CAN
Mediocre 2.0

NOTHING!

A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

HRB
TNA
OK 5.6

Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

PEK
SZX
Mediocre 3.3

Crew served perfectly.

This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

HKG
JJN
Good 6.6

It got me there.

Vintage plane.

Thu, 23 Nov
KUL
SZX
4h 10m
Mon, 27 Nov
SZX
KUL
4h 00m
RM 490
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

CGK
KUL
OK 5.3

Delay

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

CNX
KUL
Excellent 9.5

fast and good

seat size

SIN
PEN
OK 5.6

constant flight delays

Wed, 25 Oct
KUL
SZX
4h 00m
Sat, 25 Nov
SZX
KUL
3h 55m
RM 536
Trip: 32 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
DPS
KUL
OK 5.3

Crew was professional, relatively quick boarding

BAGGAGE FEES were OUTRAGEOUS!!

CGK
KUL
OK 5.3

Delay

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

CNX
KUL
Excellent 9.5

fast and good

seat size

SIN
PEN
OK 5.6

constant flight delays

Sat, 17 Mar
KUL
SZX
4h 10m
Sat, 24 Mar
SZX
KUL
3h 55m
RM 599
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

SIN
PEN
OK 5.6

constant flight delays

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

KUL
JHB
Mediocre 2.0

Delay for 1 hour

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

Sat, 23 Dec
KUL
SZX
4h 10m
Mon, 25 Dec
SZX
KUL
4h 05m
RM 620
Trip: 3 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

DPS
KUL
OK 5.3

Crew was professional, relatively quick boarding

BAGGAGE FEES were OUTRAGEOUS!!

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

CGK
KUL
OK 5.3

Delay

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

Fri, 8 Dec
KUL
SZX
4h 10m
Mon, 11 Dec
SZX
KUL
3h 55m
RM 650
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
JHB
Mediocre 2.0

Delay for 1 hour

SIN
PEN
OK 5.6

constant flight delays

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