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Malaysia to Hangzhou flight information

Flights arrive in Hangzhou
Flights depart from Malaysia
Flight price RM 840
Airlines AirAsia X, XiamenAir, Cathay Pacific, Cathay Dragon

FAQs - booking Hangzhou flights

How long is the flight to Hangzhou?

Flights from Kuala Lumpur 5h 06m

What is the cheapest flight to Hangzhou?

The cheapest airline ticket to Hangzhou from Malaysia in the last 72 hours was RM 840 return on the route Kuala Lumpur to Hangzhou. The most popular route is Kuala Lumpur to Hangzhou and the cheapest ticket found on this route in the last 72 hours was RM 1,185 return.

Which airlines fly to Hangzhou?

In general from Malaysia, AirAsia X flies the most to Hangzhou. The most popular route is from Kuala Lumpur, and AirAsia X flies this route the most.

How far is Hangzhou airport from central Hangzhou?

Hangzhou Airport is 27 kilometres from the centre of Hangzhou. View on map.

What is the name of Hangzhou’s airport?

Hangzhou is served by Hangzhou Airport, also commonly referred to as Hangzhou. The airport code is HGH.

How does KAYAK find such low flight prices?

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Book Cheap Hangzhou Plane Tickets

(Return)
Airports
Origin
Kota Kinabalu
RM 1,509
only
RM 1,509
Kuala Lumpur
RM 840
only
RM 840
Destination
Hangzhou
RM 840
only
RM 840
Sat, 28 Mar
KUL
Kuala Lumpur Intl
HGH
Hangzhou
5h 05m
Sat, 4 Apr
HGH
Hangzhou
KUL
Kuala Lumpur Intl
5h 05m
RM 840
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 361 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KUL
TPE
Okay 5.0

Cons: Worst landing i’ve Ever experienced. But everything else was fine.

JAI
KUL
Excellent 8.0

Pros: Took X Air Asia from JAI DPS on flatbed. Excellent!

Cons: The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

SYD
KUL
Okay 5.6

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

AKL
OOL
Excellent 8.3

Pros: Fast boarding ND excellent service

Cons: Very limited moving space

KUL
SYD
Okay 5.6

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

Fri, 29 May
KUL
Kuala Lumpur Intl
HGH
Hangzhou
29h 25m
Wed, 3 Jun
HGH
Hangzhou
KUL
Kuala Lumpur Intl
14h 00m
RM 1,077
Trip: 6 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
FOC
TSN
Okay 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

LAX
XMN
Good 7.3

Pros: Crew was friendly

Cons: To many transfers

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

TAO
LAX
Excellent 10.0

Pros: No real problems

Cons: Nothing significant

LAX
XMN
Mediocre 2.0

Pros: The flight was fine

Mon, 20 Jan
KUL
Kuala Lumpur Intl
HGH
Hangzhou
9h 00m
Fri, 31 Jan
HGH
Hangzhou
KUL
Kuala Lumpur Intl
16h 10m
RM 1,230
Trip: 12 days
8.1Excellent Show reviews
Overall 8.1 Excellent
Based on 6,189 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
BOS
Excellent 10.0

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

LAX
HKG
Good 6.0

Pros: Premium Economy did not meet our expectation compared to even US airlines.

Cons: Crew Service was not very good.

HKG
HKT
Excellent 9.3

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

MNL
HKG
Excellent 10.0

Cons: Finest Airline and service I have encountered and I am almost 2 million miles!

PVG
HKG
Okay 4.0

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Fri, 17 Jan
KUL
Kuala Lumpur Intl
HGH
Hangzhou
9h 00m
Sun, 19 Jan
HGH
Hangzhou
KUL
Kuala Lumpur Intl
8h 50m
RM 1,280
Trip: 3 days
7.9Good Show reviews
Overall 7.9 Good
Based on 891 reviews
Overall
7.9
Boarding
8.0
Comfort
7.7
Crew
8.2
Entertainment
7.6
Food
7.5
HKG
FUK
Good 6.0

Cons: The earphone connection was old, so the sound for the entertainment was bad.

CCU
HKG
Good 6.6

Pros: Seat comfortable and flight well maintained

Cons: Food

KUL
HKG
Excellent 10.0

Pros: Leg room!

BLR
HKG
Excellent 9.6

Pros: Lot of options

Cons: Navigation to find things to watch was poor. User interface needs a new design.

TAO
HKG
Excellent 8.0

Pros: crew is cooperative

Cons: no comment

Sat, 21 Mar
KUL
Kuala Lumpur Intl
HGH
Hangzhou
5h 05m
Wed, 25 Mar
HGH
Hangzhou
KUL
Kuala Lumpur Intl
5h 10m
RM 939
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 361 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
PVG
KUL
Mediocre 2.0

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

KUL
OOL
Good 7.0

Pros: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap

Cons: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.

KUL
TPE
Okay 4.0

Pros: The flight i booked has 2 segments, both by Air Asia. However, when i arrived in KL, i was forced to exit the terminal, having to go thru immigration/custom, end up paying 2 separate luggage fees, lots of hessle. Since i never received Air Asia booking#, i was not able to check in, etc.

Cons: I will avoid booking this way and for sure avoid booking Air Asia

HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

AKL
OOL
Excellent 8.3

Pros: Fast boarding ND excellent service

Cons: Very limited moving space

Fri, 17 Apr
KUL
Kuala Lumpur Intl
HGH
Hangzhou
5h 05m
Sun, 26 Apr
HGH
Hangzhou
KUL
Kuala Lumpur Intl
21h 45m
RM 1,022
Trip: 10 days
6.3Good Show reviews
Overall 6.3 Good
Based on 361 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KUL
OOL
Good 7.0

Pros: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap

Cons: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.

KUL
SYD
Mediocre 2.0

Pros: nothing

Cons: My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KUL
SYD
Excellent 8.3

Pros: The crew on the aircraft were great.

Cons: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

SYD
KUL
Okay 5.0

Pros: Airport was quick but not because of airline.

Cons: How is there no WiFi or entertainment on a 8 hour flight? And having to buy water or anything to drink. Will think further about flying them for a longer trip.

AKL
OOL
Mediocre 2.0

Pros: Staff were helpful while checking in.

Cons: I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Tue, 30 Jun
KUL
Kuala Lumpur Intl
HGH
Hangzhou
25h 45m
Sun, 5 Jul
HGH
Hangzhou
KUL
Kuala Lumpur Intl
26h 25m
RM 1,126
Trip: 6 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
SZX
Good 7.0

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

LAX
XMN
Good 7.3

Pros: Crew was friendly

Cons: To many transfers

XMN
LAX
Excellent 9.3

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: Lavatory needs a bit more amenities, e.g. hand soaps, etc.

TAO
LAX
Excellent 10.0

Pros: No real problems

Cons: Nothing significant

LAX
XMN
Excellent 8.3

Pros: attentive and polite flight attendants

Thu, 20 Feb
KUL
Kuala Lumpur Intl
HGH
Hangzhou
11h 45m
Fri, 28 Feb
HGH
Hangzhou
KUL
Kuala Lumpur Intl
15h 30m
RM 1,135
Trip: 9 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
TPE
XMN
Okay 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

XMN
SIN
Good 6.0

Pros: No problems for the price

Cons: Ok no problems for the price

HGH
HKG
Okay 4.0

Cons: Hope to keep departure on time !!!!!!

XMN
LAX
Good 7.6

Pros: Comfy seat

Cons: Less salt in the food

FOC
TSN
Okay 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Mon, 16 Mar
KUL
Kuala Lumpur Intl
HGH
Hangzhou
5h 05m
Fri, 20 Mar
HGH
Hangzhou
KUL
Kuala Lumpur Intl
12h 40m
RM 1,039
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 361 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
ICN
KUL
Excellent 8.0

Pros: The timetable suits my schedule.

HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

PER
KUL
Excellent 9.6

Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!

KUL
SYD
Okay 5.0

Pros: Price

Cons: Not much comfort, no free food, although cheap.

KIX
HNL
Mediocre 3.3

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Thu, 5 Mar
KUL
Kuala Lumpur Intl
HGH
Hangzhou
24h 20m
Tue, 10 Mar
HGH
Hangzhou
KUL
Kuala Lumpur Intl
15h 30m
RM 1,135
Trip: 5 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
SGN
Good 7.3

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

CAN
XMN
Mediocre 3.6

Cons: Delayed / diverted - no communications whatsoever

XMN
TAO
Good 6.0

Pros: crew is ok though not much speaking english

Cons: no other comment

TPE
XMN
Okay 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

BKK
XMN
Good 7.3

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Mon, 13 Jan
KUL
Kuala Lumpur Intl
HGH
Hangzhou
5h 05m
Fri, 31 Jan
HGH
Hangzhou
KUL
Kuala Lumpur Intl
5h 10m
RM 1,185
Trip: 19 days
6.3Good Show reviews
Overall 6.3 Good
Based on 361 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KTM
KUL
Okay 5.3

Pros: Flight was on time

Cons: Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

AVV
KUL
Good 6.0

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

KIX
HNL
Mediocre 2.0

Pros: Nothing.

Cons: We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KIX
HNL
Good 7.6

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

DPS
KUL
Okay 4.0

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Sat, 11 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
20h 20m
Tue, 14 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
12h 30m
RM 1,509
Trip: 4 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
LAX
Okay 5.0

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

FOC
TSN
Okay 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

SYD
XMN
Good 6.3

Pros: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Cons: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

XMN
LAX
Good 7.0

Pros: There was a good amount of leg room for an economy seat

Cons: I wish there was a bigger movie selection

LAX
XMN
Okay 5.6

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Sat, 11 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
20h 20m
Tue, 14 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
12h 30m
RM 1,509
Trip: 4 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
LAX
XMN
Okay 5.6

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

XMN
SZX
Good 7.0

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

LAX
XMN
Excellent 8.0

Pros: food and service

XMN
BKK
Good 7.6

Cons: Too many security points

XMN
MNL
Mediocre 2.0

Cons: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Sun, 12 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
52h 15m
Wed, 15 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
21h 20m
RM 2,066
Trip: 4 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
SIN
FOC
Good 7.0

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

XMN
LAX
Okay 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

LAX
XMN
Excellent 8.3

Pros: attentive and polite flight attendants

XMN
SGN
Good 7.3

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

XMN
LAX
Excellent 9.3

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: Lavatory needs a bit more amenities, e.g. hand soaps, etc.

Sun, 12 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
52h 15m
Wed, 15 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
21h 20m
RM 2,066
Trip: 4 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
LAX
Okay 5.0

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

LAX
XMN
Mediocre 2.0

Pros: The flight was fine

XMN
SGN
Good 7.3

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

LAX
XMN
Good 6.0

Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

XMN
TSA
Excellent 8.6

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Fri, 17 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
49h 20m
Sun, 19 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
17h 20m
RM 2,689
Trip: 3 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
TAO
LAX
Excellent 10.0

Pros: The crew are amazing

FOC
TSN
Okay 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

LAX
XMN
Good 6.0

Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

XMN
LAX
Good 7.6

Pros: Comfy seat

Cons: Less salt in the food

BKK
XMN
Excellent 10.0

Pros: Staff

Cons: Better movies , better vegan food

Fri, 17 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
49h 20m
Sun, 19 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
17h 20m
RM 2,689
Trip: 3 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
SGN
Good 7.3

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

LAX
XMN
Okay 5.6

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

XMN
SZX
Good 7.0

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

XMN
LAX
Okay 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

TAO
LAX
Excellent 10.0

Pros: The crew are amazing

Sun, 19 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
20h 35m
Mon, 20 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
21h 20m
RM 4,065
Trip: 2 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
SGN
XMN
Mediocre 2.0

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

LAX
XMN
Excellent 8.0

Pros: food and service

CAN
XMN
Mediocre 3.6

Cons: Delayed / diverted - no communications whatsoever

TAO
LAX
Good 7.3

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

WUH
XMN
Good 7.0

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Sun, 19 Jan
BKI
Kota Kinabalu
HGH
Hangzhou
20h 35m
Mon, 20 Jan
HGH
Hangzhou
BKI
Kota Kinabalu
21h 20m
RM 4,065
Trip: 2 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
LAX
XMN
Excellent 8.0

Pros: food and service

XMN
SZX
Excellent 9.0

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

XMN
ICN
Good 6.0

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

XMN
SZX
Good 7.0

Pros: The crew was nice

Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

XMN
LAX
Good 7.6

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Sat, 1 Feb
BKI
Kota Kinabalu
HGH
Hangzhou
12h 10m
Wed, 5 Feb
HGH
Hangzhou
BKI
Kota Kinabalu
26h 55m
RM 5,981
Trip: 5 days
7.1Good Show reviews
Overall 7.1 Good
Based on 572 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
LAX
XMN
Okay 5.6

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

TAO
SHE
Mediocre 2.0

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

XMN
SGN
Good 7.3

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

TPE
XMN
Okay 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

SIN
FOC
Good 7.0

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

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