#1 most popular
Wushanyi International Youth Hostel
RM 39
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How much does a hotel in Hangzhou cost?
Good to know
Low season
July
cheapest month to stay
1%
expected price decrease
High season
December
most expensive time to stay
1%
expected price increase
Where to stay in Hangzhou?
Our Heatmaps tool will help you find the perfect place to stay in Hangzhou by showing you how close hotel options are to major activities
Best Hangzhou hotels
Details
Reviews
Overall 9.6 Excellent
Based on 4,345 reviews
Service
9.3
Cleanliness
9.1
Breakfast
9.1
Value for money
9.0
Vibe
8.5
Wellness Area
8.5
Location
8.5
Amenities
7.7
Room
6.3
WiFi
5.6
Comfort
3.9
Service
9.6
Cleanliness
9.5
Breakfast
9.3
Value for money
9.2
Vibe
8.8
Location
8.5
Wellness Area
8.3
Amenities
8.3
Room
7.2
WiFi
5.3
Service
9.3
Cleanliness
9.2
Breakfast
8.8
Value for money
8.7
Vibe
8.5
Location
8.4
Amenities
7.7
Room
5.8
Comfort
3.4
Service
9.5
Breakfast
9.2
Value for money
9.0
Cleanliness
8.8
Location
8.6
Vibe
8.0
Amenities
7.5
Food
7.4
Room
6.0
Comfort
3.7
Service
9.2
Breakfast
9.2
Cleanliness
9.0
Value for money
8.8
Vibe
8.7
Location
8.3
Amenities
7.9
Room
6.4
8.8 Excellent
Pros: Our 4th stay at the Jinma in the last 10 months probably says more about the hotel and its staff than anything that I can put here. Rapidly becoming our home from home when in Hangzhou.
Cons:
9.2 Excellent
Pros: 3rd time that our company has used this hotel now. It has become our hotel of choice when staying in Hangzhou. Friendly & helpful staff, great rooms, great food and a couple of decent bars within...
Cons:
8.8 Excellent
Pros: The staff were really helpful and the manager was really nice. Her name is Lily.
Cons: When I arrived they gave me a very small room and the carpet was not very clean. I spoke with one of the staff and they got the manager. They changed the room but I was charged a little extra. That is...
6.7 Good
Pros: The hotel is really big and with a lot of ammenities
Cons: The location. Very bad considering HangZhou.
10.0 Excellent
Pros: Have stayed here a couple of times now, is our 'Preferred' hotel whenever we travel to Hangzhou. Great rooms, Great staff, Great value.
Cons:
7.3 Good
Pros: Clean, spacious and comfortable
Cons:
7.0 Good
Pros: Comfortable room, good service, and quiet
Cons:
6.0 OK
Pros: nice service, good food, room is clean
Cons:
6.0 OK
Pros: good location, cleaness, good service
Cons:
6.0 OK
Pros: good location, traffic inconvenient, tidy room
Cons:
8.0 Good
Pros: Offer comfortable big clean room with fast internet at fair price
Cons:
Located near a train station, Hangzhou Jinma Palace Hotel is a great choice for a stay in Hangzhou. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant.
Details
Reviews
Overall 9.6 Excellent
Based on 3,335 reviews
Vibe
9.5
Service
8.6
Amenities
8.3
Location
7.6
Breakfast
6.9
Room
6.8
Cleanliness
6.4
Pool
6.1
Beach
3.8
Vibe
9.4
Service
8.8
Amenities
8.2
Location
7.9
Comfort
7.3
Breakfast
6.8
Room
6.8
Food
6.7
Pool
6.5
Beach
3.8
Vibe
9.7
Service
9.5
Amenities
8.2
Comfort
7.6
Room
7.4
Location
7.2
Breakfast
7.0
Vibe
9.5
Amenities
8.3
Service
8.2
Location
7.5
Room
7.1
Breakfast
7.0
Value for money
5.7
Vibe
9.6
Service
8.1
Location
7.7
8.8 Excellent
Pros: Wonderful resort to unwind. Great facilities.
Cons: Smoking indoors. Large groups of people were smoking inside the hotel.
A great choice for a stay in Hangzhou, NARADA Resort & Spa Liangzhu features a marina. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. There's an indoor pool and an outdoor pool, and rooms at this luxurious resort offer balconies and LCD TVs.
Details
Reviews
Overall 9.6 Excellent
Based on 2,960 reviews
Vibe
8.9
Service
8.9
Location
8.6
Food
8.4
Breakfast
8.1
Room
7.8
Amenities
7.1
Value for money
4.3
Cleanliness
8.9
Service
8.8
Vibe
8.7
Breakfast
8.2
Food
8.2
Location
8.2
Room
7.8
Comfort
7.3
Amenities
7.0
Value for money
4.3
Vibe
9.2
Service
8.9
Location
8.9
Food
8.6
Room
8.2
Breakfast
8.0
Value for money
4.8
Vibe
9.0
Cleanliness
8.9
Service
8.9
Location
8.9
Breakfast
8.3
Room
8.3
Food
8.3
Amenities
7.2
Value for money
3.5
Service
9.1
Location
8.9
Food
8.7
Vibe
8.7
Breakfast
7.8
Room
7.5
Amenities
6.8
10.0 Excellent
Pros: We lost a wedding ring. Staff let us know they had found it and were mailing it to us before we got home. The location next to West Lake and the beautifully designed and maintained grounds were ...
Cons: Wish more staff spoke English.
9.6 Excellent
Pros: Garden landscape, scenic environment and the new Villa 8 accommodation cum restaurant/other facilities compound
Cons: Should stay longer and enjoy more during different seasons
6.7 Good
Pros: The main entrance and lobby is very impressive with the ceiling to floor window that shows the lake view. Also the surrounding of the guest house is extremely beautiful and you can just spend a whole ...
Cons: I was impress with the guest house until i reach the pavilion 3 (where i stayed) and it is an extremely old guest room with no elevator but only staircase. With the price i paid it is worth for the ...
7.5 Good
Pros: SITUATION IS GREAT AND GROUNDS ARE BEAUTIFUL. STAFFS ARE FRIENDLY, HELPFUL AND PROFESSIONAL. CHINESE RESTAURANT IS GOOD.
Cons: WIFI IS WEAK. STAFF DID NOT KNOW HOW TO MAKE A CHEESE OMELETTE IN BREAKFAST. BREAKFAST COFFEE IS AWFUL AND BREAKFAST IS MEDIOCRE.
8.8 Excellent
Pros: the garden and Chinese restaurant are really good.
Cons:
9.2 Excellent
Pros: loaction location location，just beside the west lake
Cons:
8.8 Excellent
Pros: excellent location and garden
Cons: AC did not work
5.4 OK
Pros: Almost no service . Most of employees could not speak English .
Cons: No service
6.3 Good
Pros:
Cons: Too big place, the rooms are in 8 different buildings, you always have to go in the main bulding for breakfast or taxi. If rain you can wait for the shattle, but almost nobody speak english, just 2 &#...
8.3 Excellent
Pros: Good amenities in the room, and they had a great pillow menu (lavender pillow, chrysanthemum pillow etc) for you to choose. There was also a thoughtful welcome gift comprising of hand sanitizer, ...
Cons: Though the hotel is on West Lake, it is a little far from downtown Hangzhou and the other main tourist sites, so you'll need to take a cab to and fro if you'd like to check those sights or to ...
West Lake State Guest House features a marina and puts you within a 15-minute drive of West Lake. Guests indulge in reflexology, then grab a bite to eat at the restaurant. A terrace and a garden are other highlights at this luxurious hotel, and rooms offer LCD TVs and minibars (stocked with some free items).
Details
Reviews
Overall 9.5 Excellent
Based on 1,239 reviews
Vibe
9.3
Service
9.1
Pool
8.9
Location
8.9
Food
8.5
Amenities
8.4
Wellness Area
8.2
Room
7.4
Breakfast
6.2
Value for money
3.3
WiFi
1.2
Vibe
9.3
Service
9.1
Location
8.9
Food
8.5
Amenities
8.1
Room
7.5
Breakfast
6.2
Value for money
3.5
Service
9.3
Vibe
9.1
Pool
9.1
Location
9.0
Food
8.9
Amenities
8.4
Room
7.2
Breakfast
6.0
Value for money
3.0
Location
9.0
Vibe
9.0
Food
8.3
Amenities
8.3
Service
8.2
Room
6.6
Value for money
3.3
Vibe
9.3
Service
9.1
Amenities
8.7
Food
8.6
Location
8.5
Room
7.0
10.0 Excellent
Pros: Consistency of the top notch hospitality across the brand and the nice bed guarantee a great sleep. I felt fully recharged even after a 4-hour-sleep.
Cons: My stay was not long enough to enjoy the most out of it.
9.6 Excellent
Pros: the spa and the pool
Cons: no cotton wool buds ! it is difficult to relax in the sun (blond woman travelling alone)
9.6 Excellent
Pros: Service: perfect. Concierge very efficient and empathic. Excellent chinese restaurant. Breakfast: my daughter asked for something there was not on the menu; they managed to prepare it for her. Spa and...
Cons:
8.8 Excellent
Pros: Very good customer service
Cons: the room temperature is too high
9.6 Excellent
Pros: Appreciated the hotel's prompt respnse to my enquiry emails. The deluxe room was spacious and grand. The bed was comfortable and there were different kinds of pillows to choose from. A great ...
Cons: It seemed that they did not charged according to the booking.com rate.
9.6 Excellent
Pros: I like almost everything. The sofa is too small though.
Cons: I order a bowl of rice in zensha restaurant.It takes an houe to get it!
8.8 Excellent
Pros: Great Service and Comfortable Room
Cons: Hotel layout and a bit inconvenient location to commercial center
8.8 Excellent
Pros: Great staff
Cons:
9.6 Excellent
Pros: A memorable stay - the Four Seasons personal touch and the quality of service are impressive. My husband and I are celebrating a special occasion and we chose to stay at the Four Seasons Hangzhou and...
Cons:
7.1 Good
Pros:
Cons: Being lied to several times. Wasted trip! Never again will I believe your employees. We were even promised a refund which never came!
Four Seasons Hotel Hangzhou at West Lake puts you within a 15-minute drive of West Lake and offers an airport shuttle during limited hours for CNY 600 per vehicle. You can visit the spa to be pampered with body wraps or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with iPod docks and espresso makers.
Details
Reviews
Overall 9.4 Excellent
Based on 7,941 reviews
Location
9.5
Service
9.0
Breakfast
8.7
Cleanliness
8.6
Wellness Area
8.4
Food
8.4
Pool
8.2
Comfort
7.9
Room
7.7
Amenities
7.3
WiFi
5.3
Location
9.5
Service
9.0
Food
8.6
Wellness Area
8.5
Breakfast
8.4
Pool
8.3
Comfort
7.9
Room
7.7
Location
9.6
Service
9.0
Cleanliness
8.9
Breakfast
8.9
Comfort
8.3
Wellness Area
8.3
Room
8.2
Pool
8.0
Amenities
7.4
Location
9.5
Service
9.0
Breakfast
8.8
Wellness Area
8.4
Food
8.4
Pool
8.0
Comfort
7.9
Room
7.4
Bar and Beverages
7.2
Amenities
7.2
WiFi
4.8
Location
9.7
Service
9.3
Breakfast
8.8
Food
8.3
Comfort
8.2
Room
7.8
Amenities
7.5
WiFi
4.9
9.2 Excellent
Pros: The staff is very helpful and kind. The Assistant manager always attend to our needs. The service is excellent. We enjoy staying in this hotel.
Cons:
9.6 Excellent
Pros: The staff is very attentive, always smiling, and very anxious to seek and serve all needs. My colleague and I were upgraded to larger rooms. The rooms were enormous! I mean, maybe more square feet ...
Cons: That long, long walk from one end of the enormous room to the other. Nah, just kidding. No problems.
9.6 Excellent
Pros: The staff was excellent throughout. Clara was very helpful, so were Ellen and Yana. I did not catch the names of the personnel who served me at the breakfast. Convenient location (walking distance ...
Cons:
10.0 Excellent
Pros: Walking distance to West Lake. Spacious and cosy room with huge toilet and walk in wardrobe. Enjoyed the facilities at the hotel, especially the indoor swimming pool which was very well maintained. ...
Cons:
10.0 Excellent
Pros: Best of my trip in Hangzhou. Staffs were SO nice, kind, and very helpful. They (I had a problem with currency exchange machine, staffs were so nice and kind. They were always smiling. They helped me ...
Cons:
10.0 Excellent
Pros: The staff was very helpful
Cons: the business room was moved to the 9th floor- I could not get there with my key.
8.8 Excellent
Pros: Good service from the European staff who went out of their way to help in terms of information
Cons: Tea and dim sum in the lounge wasn't good value for money compared to everything else
9.6 Excellent
Pros: The room and hotel facilities are excellent. Staff are friendly and helpful. Good value for money. 100% satisfied.
Cons:
10.0 Excellent
Pros: Reception by spanish english speaking woman was fantastic. Staff very friendly and helpsome Gym and swimming pool very well serviced and maintained. Rooms very really good, clean and with many ...
Cons:
10.0 Excellent
Pros: Huge room and bathroom with walk-in wardrobe. Very comfortable bed and clean room. Location was very good for visiting Westlake as it is within walking distance. Fantastic facilities with an indoor...
Cons: Nothing that I didn't like.
Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you just a 5-minute drive from West Lake. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An indoor pool and a spa tub are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.
Details
Reviews
Overall 9.4 Excellent
Based on 2,956 reviews
Wellness Area
9.3
Location
9.0
Service
8.2
Amenities
7.7
Comfort
7.5
Room
7.2
Pool
6.7
Breakfast
6.4
WiFi
1.3
Location
9.2
Service
8.5
Room
8.0
Comfort
7.8
Amenities
7.6
Pool
7.2
Breakfast
6.3
WiFi
1.2
Location
8.8
Service
8.4
Amenities
7.6
Room
6.5
Breakfast
6.4
Food
5.6
Location
8.9
Service
8.2
Vibe
8.1
Amenities
7.6
Room
7.4
Breakfast
6.7
Location
9.1
Cleanliness
8.3
Service
8.0
Comfort
7.6
Room
7.0
Breakfast
6.3
WiFi
1.4
10.0 Excellent
Pros: Very plush and an absolute pleasure
Cons: Not a single thing
7.5 Good
Pros: Everything is good with room rate. Muslim food was not enough.
Cons: Breakfast is not good for Muslims guest.
9.2 Excellent
Pros: The room was great. The hotel is far from the center of the city but is in a very nice neighborhood and just next to the 'People square' metro station.
Cons: The English level of the staff is very poor.
8.8 Excellent
Pros: Huge bed, room was spacious. Nice breakfast. Located right in front of the metro station
Cons: The only thing I didn't realize is how far the hotel was from the west lake. I guess it's a great stay for a business trip
7.1 Good
Pros: The room was modern and spacious. More international items on breakfast as compared to other cities in China outside Shanghai
Cons: The front desk and phone didn't understand English properly. Resteraunts closed by 10. I ordered twice via Room service but 15 mins later they said item not available. Then same thing happened ...
9.2 Excellent
Pros: Kind, good quality, clean,
Cons: We did choose night non smoking room. but bad smoking smell from vent during sleeping. So we had turn on the switch for ventilation fan.
7.5 Good
Pros:
Cons: Room service is not good i mean no food or else facility in room. Bed is too loose & discomfort. WiFi connection is too bad.
7.1 Good
Pros: The room is good, just the building operation is a bit noisy on the neighbouring piece of the ground.
Cons: The breakfast room is too small for so many guests, and the staffs are not available to serve the foods for guests.
7.1 Good
Pros: The room was spacious
Cons: Nothing
7.9 Good
Pros: Staff was incredibly nice and helpful. Rooms was very clean and the breakfast was amazing. I really enjoyed my stay there and i don't really have anything to complain about, But i think is a ...
Cons: No airport shuttle! for this room rates, they should have one. Taxi charge 150rmb from the airport. Rooms are clean but very old-fashioned, this hotel looks tired. The tv was about at least 6 or 7 ...
New Century Grand Hotel Hangzhou offers an airport shuttle (available on request) for CNY 300 per vehicle one way. Guests can indulge in massages, and Cafe Mediterranean, one of 3 restaurants, serves breakfast and dinner. An indoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like deep soaking tubs and rainfall showerheads.
Details
Reviews
Overall 9.3 Excellent
Based on 2,407 reviews
Wellness Area
9.6
Pool
9.1
Breakfast
9.0
Service
8.9
Location
8.8
Amenities
7.6
WiFi
7.3
Room
7.0
Comfort
6.8
Bar and Beverages
6.0
Value for money
4.8
Service
9.1
Breakfast
9.0
Pool
8.9
Location
8.3
Food
8.0
Amenities
7.7
Room
6.9
Bar and Beverages
6.2
Value for money
5.1
Breakfast
9.1
Location
9.1
Vibe
9.0
Service
8.9
Amenities
7.9
Room
7.8
Value for money
4.8
Service
9.2
Pool
9.0
Location
9.0
Breakfast
8.9
Food
7.6
Amenities
7.4
Room
6.8
Value for money
4.7
Breakfast
9.2
Service
8.7
Location
8.7
Food
7.9
Room
6.5
Value for money
4.3
7.9 Good
Pros: Front desk needs to be more alert in making wise decision. Customers are smarter these days. Dont fool them for an upgrade when it is not.
Cons: They initially so called upgrade us to a 'better' room. A lower floor (5th) with strong smoking smell is definitely not an upgrade for a family with kids.... called them to change n they say...
9.6 Excellent
Pros: Concierge back on form and helped me very well with trains and drivers
Cons: The room was not at the requested temperature and the food in the executive lounge has been better
10.0 Excellent
Pros: Jack the concierge provided world class customer service going above and beyond to assist us with our transportation needs and itinerary planning.
Cons:
8.3 Excellent
Pros: Good Location.
Cons: Nothing particularly.
8.3 Excellent
Pros: The staff was super nice and professional.
Cons:
9.2 Excellent
Pros: facility, service,cleanlines
Cons: location
8.8 Excellent
Pros: The Executive lounge. Summer is a treasure and Sara in customer relations is calm and professional
Cons: The concierge service was not its usual sharpness, but is normally excellent
7.5 Good
Pros: Location
Cons: 1. Lack of options for restaurants in the hotel; 2. Shall not share facilities with Courtyard; 3. Very noisy in the public areas;
9.6 Excellent
Pros: staff is very courtious and always smiling faces.
Cons:
JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests' utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Four world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.
Details
Reviews
Overall 9.3 Excellent
Based on 1,729 reviews
Cleanliness
9.4
Location
9.3
Service
9.0
Breakfast
8.6
Food
8.5
Wellness Area
8.3
Pool
7.8
Room
5.4
Comfort
3.1
Cleanliness
9.4
Location
9.3
Service
9.2
Food
8.9
Breakfast
8.8
Pool
7.5
Room
5.8
Comfort
3.2
Cleanliness
9.3
Service
9.1
Location
9.0
Food
8.5
Breakfast
8.3
Pool
8.3
Room
4.2
Comfort
2.5
Cleanliness
9.5
Location
9.2
Service
9.1
Breakfast
8.8
Food
8.7
Room
5.7
Amenities
5.5
Comfort
3.5
Location
9.2
Service
9.1
Breakfast
8.6
Food
8.4
Value for money
7.2
Room
5.9
Comfort
3.4
8.8 Excellent
Pros: Big rooms well appointed and very clean. Breakfast was excellent and the staff were friendly and efficient with all my requests
Cons: Hard to hail a taxi to the door. I think this is just indemic in Hangzhou, is not the hotel
6.7 Good
Pros: Good location, not too far from the West lake and Wushan square. Comfortable, well-equipped room, nice bed and pillows, distinctive Chinese-style art decor.
Cons: The only nice staff we met were actually the maids. The breakfast is ample, yet there's more you would expect from a 5-star in terms of quality. Our baby stroller got misteriously missing the ...
8.3 Excellent
Pros: One of the best mattresses I've slept on.
Cons: No real neighborhood around the property (not much they can do about that, though).
9.6 Excellent
Pros: Close proximity to the centre of the City.
Cons: There was no iron in the room, so I could not iron my shirts.
5.8 OK
Pros:
Cons: The buffet was too expensive and didn't taste good!
9.6 Excellent
Pros: A very classy hotel, clean, great facilities and helpful staff.
Cons:
Putting you within a 10-minute drive of West Lake, Zhejiang Narada Grand Hotel features an airport shuttle (available on request) and a nightclub. Guests can be pampered with spa services at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens.
Details
Reviews
Overall 9.3 Excellent
Based on 974 reviews
Location
9.4
Cleanliness
9.0
Amenities
8.4
Service
8.2
Breakfast
7.7
Room
6.7
Location
9.6
Cleanliness
9.2
Service
8.3
Amenities
8.1
Breakfast
7.8
Room
6.7
Location
9.4
Cleanliness
8.9
Amenities
8.5
Breakfast
7.9
Service
7.9
Room
6.8
Location
9.2
Amenities
8.3
Service
8.1
Vibe
7.9
Breakfast
7.7
Room
6.6
Location
9.3
Amenities
8.4
Service
8.3
Room
6.3
Comfort
4.6
Zhong Wei Goethe Hotel in Hangzhou puts you within a 15-minute drive of West Lake and offers an airport shuttle for CNY 500 per vehicle. You can indulge in body wraps or aromatherapy, and Moon River, one of 4 restaurants, serves lunch and dinner. A health club and a sauna are other highlights at this luxurious hotel, and rooms offer 24-hour room service and LCD TVs.
Details
Reviews
Overall 9.2 Excellent
Based on 4,640 reviews
Location
9.6
Cleanliness
8.7
Food
8.4
Service
8.1
Breakfast
7.3
Pool
7.2
Bar and Beverages
7.0
Room
6.2
WiFi
3.3
Value for money
3.0
Location
9.6
Service
8.2
Food
7.8
Pool
7.1
Breakfast
7.1
Bar and Beverages
6.1
Room
5.2
Comfort
3.8
Value for money
2.3
Location
9.7
Food
8.5
Service
8.3
Breakfast
7.5
Room
7.1
Vibe
6.8
Amenities
4.4
Value for money
3.4
WiFi
3.3
Location
9.8
Food
8.8
Service
8.1
Breakfast
7.5
Room
6.3
Value for money
3.4
Location
9.6
Food
8.4
Service
8.3
Breakfast
7.5
Room
5.7
Value for money
2.9
7.9 Good
Pros: The staff on the floor are super nice. They pay attention to what you use on the first day and make sure you have extra. For me, I got extra coffee and extra water on the next day.
Cons: The breakfast is just the same as other hotel, really nothing special. Actually the omblet was so bad compared to other hotel. But for the money they charged for the breakfast is not worth to eat ...
8.3 Excellent
Pros: Nice location.
Cons: Swimming poor is small.
8.3 Excellent
Pros: the location and the buffet breakfest
Cons: still service very poor english
9.4 Excellent
Pros: Good location alongside the scenic West Lake. Nice buffet dinner and breakfast selection, although a bit expensive but in line with what you would expect from Hyatt Hotel.
Cons:
10.0 Excellent
Pros: Location comfort 100%
Cons: Getting up early
9.6 Excellent
Pros: Regency Club. Quality of staff. Availability of ATM machine. Short walk to the lake.
Cons: Small closet. No personal safe. No charging ports near nightstands.
9.6 Excellent
Pros: very good location.
Cons:
9.2 Excellent
Pros: The view was so pretty, amazing.
Cons: Just because of weather not good and waste of the view.
8.0 Good
Pros: Room is clean and staff are friendly and helpful.
Cons: Smell of cigarettes throughout the facility, including the hallways in non-smoke levels.
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
Details
Reviews
Overall 9.2 Excellent
Based on 4,611 reviews
Location
9.5
Service
8.1
Room
6.6
Breakfast
5.4
WiFi
3.6
Location
9.6
Service
8.5
Room
6.8
Breakfast
5.0
WiFi
3.2
Location
9.3
Service
7.4
Room
5.8
Breakfast
5.3
Comfort
4.2
Location
9.3
Service
8.2
Room
7.2
Comfort
5.6
Breakfast
5.4
WiFi
3.9
Location
9.5
Service
7.7
Room
6.7
Breakfast
5.5
Comfort
5.1
9.2 Excellent
Pros: Bath tub was great, room was clean and quiet and comfortable. Staff was welcoming, efficient and polite.
Cons: Carpet had some stain on it, some part of the room is a little aged compared to other 5* at Hangzhou
6.7 Good
Pros: Good location, nice towels, toiletries (good quality Japanese brand), some fruit and oatmeal candy in the room upon check in
Cons: The lobby and my room smelled of cigarettes. I booked a non-smoking room, but obviously other guests have been smoking there regularly. When I was booking the room I read the descriptions and checked ...
8.3 Excellent
Pros: Very nice 5* city room, great location in the middle of things
Cons: Coffee was £7 in the hotel bar!
10.0 Excellent
Pros: Outstanding hotel. Great quality and location but no doubts that the best it its people.
Cons:
7.1 Good
Pros: Location
Cons: Breakfast
7.5 Good
Pros: service,fruits
Cons: room a little bit small
7.1 Good
Pros: Location
Cons: Poor english meant it was hard to communicate.
4.2 OK
Pros: Location
Cons: Construction around the hotel、very noise. Strong cigarettes smell in the room . Business center is out of date . It looks like 3 star hotel but charge 5 star fee . How could this hotel list as ...
4.6 OK
Pros:
Cons: No smal shampoo and conditioner in each room
5.8 OK
Pros: Good position if you have to work in the Hangzhou tower mall. Room was OK. Price was very conveniente.
Cons: No one speaks English. Check in and check out, room service and any other request could be difficult. Room was small. Breakfast could be better.
Featuring a nightclub, Hangzhou Tower Hotel puts you within a 10-minute drive of West Lake. You can relax with a drink at the bar/lounge, and the 5 restaurants are nice spots to grab a bite to eat. Rooms at this upscale hotel get the details right with premium bedding, rainfall showerheads, and pillow menus.
Details
Reviews
Overall 9.2 Excellent
Based on 3,190 reviews
Vibe
9.0
Location
8.5
Pool
8.4
Wellness Area
8.3
Bar and Beverages
7.5
Service
7.5
Breakfast
7.2
Comfort
7.2
Amenities
7.2
Food
7.1
Room
6.7
Cleanliness
5.9
Value for money
4.6
WiFi
4.2
Location
8.8
Vibe
8.6
Wellness Area
8.2
Pool
8.2
Service
7.7
Breakfast
7.5
Amenities
7.1
Room
6.1
Cleanliness
5.5
Value for money
4.6
Vibe
9.3
Location
8.8
Wellness Area
8.3
Service
8.0
Amenities
7.9
Comfort
7.4
Breakfast
7.1
Room
6.7
Value for money
3.8
Vibe
8.8
Pool
8.5
Location
8.3
Amenities
7.2
Service
7.2
Breakfast
7.1
Room
6.8
Cleanliness
5.7
Value for money
5.1
Vibe
8.8
Location
8.0
Service
7.5
Comfort
7.3
Room
6.9
Food
6.9
Amenities
6.9
5.4 OK
Pros:
Cons: The rooms need renovation
5.0 OK
Pros: It's very quiet. Executive lounge staff Kelvin is very helpful and friendly. He should be promoted.
Cons: Restaurant people are not proper trained. All looked so dulled and passive. Breakfast quality is just so so. Bell boy just watched your unloaded the luggage from car without any further intention to ...
9.6 Excellent
Pros: Good hotel located in a quite place. Good location Very good for business man. Big room with a nice bathtub
Cons:
10.0 Excellent
Pros: There was a variety of foods available for all tastes. If you wished to partake a freshly cooked in front of you Chinese breakfast or western cuisine all where there.
Cons:
6.3 Good
Pros:
Cons: Airplane constantly flying over room and very very very loud frogs/ducks yelling and can't sleep
10.0 Excellent
Pros: Excellent bed. Very helpful staff. Felt like home but much more attentive to our needs.
Cons: Not much for vegetarians and less for vegans
8.3 Excellent
Pros: room view on the garden very nice gym good but a bit old
Cons: staff was not very flexible
9.6 Excellent
Pros: comfort and good environment
Cons: too far from city
9.6 Excellent
Pros: Location is super nice with lots of restaurants nearby for outing in addition to the park
Cons:
Perfectly located for business or leisure, Sheraton Grand Hangzhou Wetland Park Resort offers easy access to downtown and West Lake. The hotel is only 30 minutes away from the railway station and 1 hour away from Hangzhou Xiaoshan International Airport (HGH). Step out onto the balcony of one of our 380 spacious guest rooms and suites, and you’ll immediately feel in touch with nature with a panoramic view of the park. You’ll also enjoy the comforts inside your room, such as the Sheraton Signature Sleep Experience, LCD Flat Screen Television, and a separate shower in the bathroom. Business travelers will appreciate the well-designed working desk and High Speed Internet Access so you can stay connected to what’s important to you. Discover a variety of tantalizing options in our themed restaurants, including Feast (all-day Western dining), Yue (Chinese), and French (Satine). Be sure to meet up with friends and colleagues for cocktails at our lobby lounge. Take some time for yourself and enjoy a variety of pampering services with a visit to our Shine Spa. You can also treat your body right at Sheraton Fitness, our indoor heated pool, and more. We’re an ideal setting for your next meeting or event. Our 1,946 square meters of flexible space include nine multifunctional meeting rooms, a pillarless ballroom, and a business center—all equipped with the latest audiovisual equipment. Exceeding your expectations is always our goal at the Sheraton Grand Hangzhou Wetland Park Resort. We’re proud to offer our highest level of hospitality along with superb accommodations, deluxe amenities, and the city’s best natural location.
Details
Reviews
Overall 9.2 Excellent
Based on 2,948 reviews
Vibe
9.6
Comfort
8.8
Amenities
8.3
Room
7.9
Pool
7.6
Location
7.1
Service
6.5
WiFi
5.5
Value for money
5.2
Breakfast
4.8
Food
4.4
Vibe
9.6
Comfort
8.8
Amenities
8.0
Room
7.8
Pool
7.1
Location
7.1
Service
6.1
Value for money
5.3
Breakfast
4.1
Food
3.8
Vibe
9.8
Comfort
8.5
Amenities
7.9
Pool
7.6
Room
7.6
Location
7.4
Service
6.8
Value for money
5.3
Breakfast
5.1
Food
4.0
Vibe
9.6
Comfort
9.0
Room
8.7
Amenities
8.7
Cleanliness
8.2
Service
7.1
Location
6.9
Breakfast
5.1
Value for money
5.0
Food
4.6
Vibe
9.5
Comfort
8.7
Amenities
8.2
Room
7.4
Location
7.2
Service
6.6
Value for money
5.4
Breakfast
4.6
Food
4.1
8.3 Excellent
Pros: The hotel was in the middle of the forest and tea plantations. I was very quiet and enjoyable. The room was spacious, clean and quiet, and had a lovely balcony with chairs and a small sofa (watch out ...
Cons: For TWO TIMES out of the three that we ate dinner/lunch in the restaurant, the order came out wrong. We later identified the problem along with the staff as being a mistake in the translation ...
6.7 Good
Pros: The room was lovely. And the location is excellent for exploring the countryside around hangzhou.
Cons: We were told to get out of the pool, even though we were the only people there, because we didn't have swimming caps (which was annoying as this was one of the main reason's we booked the ...
9.6 Excellent
Pros: Breakfast excellent, nice view directly into the trees and to the hills, tea plants nearby
Cons: -
10.0 Excellent
Pros: very nice staff
Cons:
10.0 Excellent
Pros: the tea plantation surrounding the hotel
Cons: the bacon could have been cooked more
6.7 Good
Pros: Beautiful hotel and surroundings
Cons: Breakfast could be a bit more international. Our room smelled like cigarette and the sink didn't work (we told them and they didn't do anything). The SPA was not working either
7.5 Good
Pros: The location is really nice, in the midst of lush greens.
Cons: The food choices are limited. Breakfast doesn't even offer latte.
9.6 Excellent
Pros: The staff were all very kind and helpful especially Kai the assistant manager, he helped me to organise days out and transport. The breakfast had a good selection of varied food. The hotel was very ...
Cons: The restaurant in the evening had a limited menu. Some people may find the hotel to far from the centre.
10.0 Excellent
Pros: Great serene environment from the city. Great breakfast.
Cons:
9.2 Excellent
Pros: Great spacious and comfortable rooms with beautiful surroundings. Good breakfast with lot of choice.
Cons:
Details
Reviews
Overall 9.2 Excellent
Based on 2,896 reviews
Location
9.2
Service
8.7
Breakfast
8.6
Vibe
8.1
Food
8.0
Room
6.2
Amenities
5.3
Value for money
4.1
Wellness Area
2.9
WiFi
2.0
Location
8.9
Breakfast
8.7
Service
8.4
Vibe
7.7
Food
7.2
Room
5.9
Value for money
4.2
Comfort
3.7
Location
9.4
Breakfast
8.5
Service
8.4
Vibe
8.0
Food
7.9
Room
6.0
Value for money
4.1
WiFi
2.3
Location
9.2
Service
8.9
Breakfast
8.6
Vibe
8.1
Room
6.1
Value for money
3.9
Location
9.3
Service
8.4
Breakfast
8.2
Vibe
8.1
Room
6.3
Value for money
4.0
8.3 Excellent
Pros: The location and the gardens are amazing. The historical importance of the place also gives it more charm. The compound is very peaceful, the lake and the secluded gardens make you feel you're no ...
Cons: On our last day the hotel was probably at full capacity as it was a Chinese public holiday. The breakfast cafe is too small to cope with such number of people. Hence we had to wait for a table and the...
3.3 Mediocre
Pros: We had great expectations given the advert that depicted the place as peaceful, fabulous and with historical heritage. However it turned out to be deeply disappointing and a standard totally falling ...
Cons: 1. The check in was a messy and long process where the staff did not seem to know what they were supposed to be doing. 2. The actual rooms allocated had worn and very dirty carpets full of stains 3...
8.8 Excellent
Pros: Good location. It's basically right on the lake and very private, which is a big plus when most part of the West Lake is filled up with people.
Cons: The hotel room description doesn't tell users that the regular room can be in the smoking section. Basically this hotel has multiple buildings which varies greatly in room condition and size. The ...
9.2 Excellent
Pros: Beautiful hotel near the lake and the pagoda. Big room ,comfortable beds, huge breakfast buffet and helpful staff.
Cons: We asked for 2 rooms with twin beds and one with with a double bed but they gave us 3 rooms with twin beds and they did not have any other rooms available so we could not change.
10.0 Excellent
Pros: Excellent location, beautiful setting
Cons: that I couldn't stay longer!!
9.2 Excellent
Pros: excellent location with many sights in walking distance, nice breakfast
Cons: the room floor was not clean and some black hair in the bathroom (we don't have black hair)
4.6 OK
Pros: The location is fantastic, unfortunately they do not take advantage of it
Cons: You fell there like in Mao's China, everything is planned disregarding the clients interest, for example there is no bar open in the afternoon, just the tea house where a beer cost you a fortune (...
Zhejiang Xizi Hotel features a marina and puts you 2.5 mi (4.1 km) from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Buffet Restaurant, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms offer up nice touches like bathrobes and slippers.
Details
Reviews
Overall 9.2 Excellent
Based on 2,677 reviews
Vibe
8.9
Comfort
8.2
Amenities
8.0
Location
8.0
Service
7.7
Breakfast
7.7
Room
7.4
Bar and Beverages
6.3
Cleanliness
4.7
WiFi
2.4
Vibe
9.1
Location
8.2
Comfort
8.1
Breakfast
7.9
Amenities
7.8
Room
7.8
Service
7.7
Cleanliness
5.7
Value for money
5.6
Vibe
8.8
Amenities
8.0
Service
8.0
Comfort
7.8
Location
7.7
Breakfast
7.5
Room
6.7
Pool
4.7
Cleanliness
4.4
WiFi
2.3
Vibe
8.9
Comfort
8.2
Location
8.2
Amenities
8.0
Service
7.5
Breakfast
7.3
Room
7.1
Cleanliness
4.4
Vibe
8.8
Comfort
8.2
Amenities
7.9
Breakfast
7.9
Location
7.8
Service
7.7
Room
7.3
Value for money
5.6
Cleanliness
4.5
9.2 Excellent
Pros: Always a great experience at this hotel. Large very clean rooms helpful staff. Location suits my needs for business trip
Cons: Given a smoking room when non-smoking was requested. Reception found another room for me with speed. No big deal.
10.0 Excellent
Pros: The design of the hotel is amazing, the view from the upper floor is breathtaking.
Cons: That you have to pay extra for upper floor room.
7.5 Good
Pros: Very clean.
Cons: Weak english language. Drinks in the bar are warm. Fitness and Pool close to early.
8.3 Excellent
Pros: great design, large room - liked the lounge
Cons: the lounge service finished too early
10.0 Excellent
Pros: Everything was perfect. The hotel is situated in the new business area, The building has a shape of sphere. Very nice illumination at night. The room was big and perfectly clean with everything ...
Cons:
7.9 Good
Pros: rooms are spacious. some rooms could have very good view to see the big river next to the hotel. it's convenient place if you take the underground trains. you can get a taxi easily though it'...
Cons: the toilet of the first room we stayed in came with the unpleasant smell. we did complain and request them to clean, the smell became less then but still there. The shower pressure may have problem ...
7.5 Good
Pros: Incredible Hotel architecture, well equipped rooms. Great location.
Cons: Bistro staff a little unexperienced. Rooms a bit dusty, windows dirty
8.3 Excellent
Pros: The hotel itself is absolutely amazing, really spectaculair. Great breakfast. Very convenient location right in the financial heart of the city. Very helpful staff
Cons: WiFi quality was very bad, unlike other Chinese international hotels the acces to many sites was blocked, also the speed was not great and no option to upgrade. English capabilities of the staff (of ...
9.2 Excellent
Pros: breakfast is good. have a good view of the high buildings and Qianjiang River. Shopping at Outlets is convenient.
Cons:
7.1 Good
Pros: change the carpet and more halal food in resturant
Cons: international halal food
Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens the hotel is a modern architectural treasure and part of an integrated complex including Hangzhou’s International Conference Centre Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites the hotel is a destination in itself with seven outstanding restaurants and bars plus a luxurious health club with indoor pool.
Details
Reviews
Overall 9.2 Excellent
Based on 1,650 reviews
Cleanliness
9.7
Pool
9.5
Service
9.3
Location
9.2
Bar and Beverages
9.1
Wellness Area
8.7
Breakfast
8.6
Amenities
7.8
Comfort
7.2
Room
7.2
WiFi
3.8
Cleanliness
9.7
Pool
9.5
Service
9.1
Location
8.8
Breakfast
8.5
Wellness Area
8.4
Amenities
7.7
Comfort
7.3
Room
7.3
Location
9.7
Pool
9.6
Cleanliness
9.6
Service
9.5
Breakfast
8.7
Amenities
7.9
Value for money
7.6
Room
6.9
Cleanliness
9.8
Service
9.3
Location
9.2
Breakfast
8.8
Amenities
8.0
Room
7.9
Comfort
7.8
Value for money
7.8
Service
9.2
Location
9.0
Breakfast
8.6
Amenities
7.8
Food
7.3
Comfort
7.2
Room
7.1
7.1 Good
Pros: Location is convenient
Cons: No supermarket nearby as said
7.1 Good
Pros: Breakfast is good ! Generally speaking hotel is nice.
Cons: It's a shame we had to buy a swim cap to access the swimming pool ! We had our own at home and it was not specified that it was necessary to access the pool. Also I think that this kind of ...
10.0 Excellent
Pros: Location is good. It is near shopping mall (Only 10 mins walk to Hangzhou shopping mall) and the West Lake (Arround 5 mins by car).
Cons:
10.0 Excellent
Pros: Check in doc was prepared in advance. Very friendly service.
Cons: Decoration is bit aging and might renew.
10.0 Excellent
Pros: Bedroom spacious,clean, very comfortable beds,hotel staff very helpful and kind.Nice country and people to deal with
Cons: Nothing
10.0 Excellent
Pros: everything were ok,breakfast,comfortable bed,good condition hotel,value of money
Cons:
7.1 Good
Pros: The bed was super comfortable. The size of the room & the bathroom was great.
Cons: The area where we had breakfast was not too big. It took a few minutes before we were seated as we checked in during the labor day weekend. The breakfast spread was just so so. I expected a more ...
8.3 Excellent
Pros: Bright and spacious room, good breakfast, everything is great.
Cons: Nothing to complain. Well, just few English TV chanels, but who cares?
9.2 Excellent
Pros: Very cooperative staff speaks english very well
Cons: Nothing really
10.0 Excellent
Pros: Very helpful and friendly staff. Excellent breakfast. Their own different kinds of baked bread are something to die for.
Cons: This is not the hotel's fault, but... The taxi they called to take us to the airport early in the morning was a real piece of crap. The back seat seat belts were not working, the car jerked at ...
6.7 Good
Pros: The location of the Hotel is very nice. Close to the city center and West Lake
Cons: Very poor Room Service Menu and spoken English of the staff
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel's guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast and all day dining serving Hong Kong tea café specialties. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin.
Details
Reviews
Overall 9.2 Excellent
Based on 1,171 reviews
Vibe
8.7
Comfort
7.9
Service
7.7
Location
7.7
Wellness Area
7.3
Food
7.3
Room
6.4
Breakfast
5.5
Value for money
3.7
Cleanliness
3.4
Vibe
9.0
Service
8.2
Comfort
7.7
Location
7.7
Wellness Area
7.3
Food
7.3
Room
5.8
Breakfast
5.7
Value for money
3.6
Cleanliness
3.3
Vibe
8.3
Comfort
8.2
Service
7.9
Wellness Area
7.7
Location
7.6
Food
7.3
Room
6.8
Breakfast
5.5
Value for money
3.5
Cleanliness
3.1
Pool
2.3
Vibe
8.8
Location
7.9
Comfort
7.9
Service
7.2
Room
6.3
Breakfast
5.1
Value for money
4.2
Vibe
8.7
Service
7.9
Location
7.8
Comfort
7.6
Room
6.4
9.2 Excellent
Pros: The environment and decorations are extremely good. Especially the fragrance lamp makes guests relax themselves and comfortable. The staff are attentiveness, like concierge, as we were lazy to go ...
Cons: As it is located in Xixi, a little bit far away from the city center. However it has beautiful scenery.
7.9 Good
Pros: Nice hotel at the end of the city in a guarded compound. Big rooms. Very friendly front desk. Very concerned about our stay and safety. Thank you account manager Nicole, you went the extra mile!
Cons: Staff knew little English. primarly aimed at chinese clients. no real swimming pool and our private jet stream pool was tiny. No appealing restaurants and breakfast. Way too far from the sights. ...
8.8 Excellent
Pros: Atmosphere, furniture, deco, service
Cons: Food...
9.2 Excellent
Pros: The scenery is beautiful and the staff v helpful.
Cons: Slightly far away from town, the local commercial street does not yet offer much in terms of quality restaurants.
5.4 OK
Pros: The F&B is very lousy.
Cons: The dish in the chinese restutant n morning breakfast
7.1 Good
Pros:
Cons: There is a military airport next to the hotel. It`s noisey at some nights
A great choice for a stay in Hangzhou, Banyan Tree Hangzhou features a marina and offers an airport shuttle (available on request) for CNY 600 per vehicle. You can visit the spa to be pampered with hot stone massages, body scrubs, or aromatherapy, and Baiyun Chinese Restaurant, one of 3 restaurants, serves lunch and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with pillow menus and bathrobes.
Details
Reviews
Overall 9.2 Excellent
Based on 395 reviews
Vibe
8.2
Breakfast
8.1
Location
7.4
Service
7.1
Room
5.8
Amenities
5.8
Value for money
4.6
Cleanliness
4.5
Breakfast
8.1
Vibe
8.0
Service
7.5
Location
7.1
Room
5.9
Amenities
5.6
Value for money
4.7
Cleanliness
4.5
Vibe
8.4
Breakfast
8.2
Location
7.4
Service
7.2
Room
5.8
Amenities
5.8
Cleanliness
4.3
Breakfast
8.4
Vibe
8.3
Location
7.8
Service
7.0
Room
5.5
Vibe
8.3
Amenities
6.2
The Crowne Plaza Hangzhou Xanadu Resort(Hangzhou Shiwai Taoyuan Huangguan Jiari Jiudian) is located on Xianghu Road and close to the Xianghu Scenic Area. Some rooms in this Hangzhou hotel come with balconies offering guests scenic lake and garden views. The Taoyuan Chinese Restaurant has 38 VIP lounges and serves decent Cantonese dishes and local dishes. At the lobby bar guests can enjoy all kinds of snacks and cocktails. The hotel provides advanced conference facilities for those with business to conduct. Xianghu Hall holds 320 set up theater-style or 300 people in a banquet setting. Also there are 12 conference rooms of various sizes.
Details
Reviews
Overall 9.1 Excellent
Based on 4,588 reviews
Location
9.6
Bar and Beverages
9.1
Service
8.5
Breakfast
8.2
Room
6.3
Comfort
5.9
Value for money
4.5
Wellness Area
2.3
WiFi
1.5
Location
9.7
Service
8.7
Breakfast
8.3
Room
6.0
Vibe
5.2
Value for money
4.6
Location
9.8
Service
8.5
Breakfast
8.0
Room
7.1
Value for money
5.0
WiFi
1.3
Location
9.3
Service
8.8
Breakfast
8.1
Room
6.2
Value for money
4.8
Location
9.7
Service
8.1
Breakfast
7.8
Room
6.5
6.7 Good
Pros: Location
Cons: My room look straight into a residential home.
10.0 Excellent
Pros: excellent stay ever I had. Good Room & good morning buffet. Good location very near Xi lake
Cons: nothing
5.4 OK
Pros: Good breakfast selection.Rooftop gardens great view.Staff tried hard.
Cons: Run down bedrooms. Silver fish in bathroom. Bad damp smell in bedroom and corridors. Staff uniforms were poor quality. Hot water charge in bar.
3.8 Mediocre
Pros:
Cons: Service is bad and it doesn't look like any of the Sofitel I went in other countries , this hotel looks like a local mainland hotel .
9.6 Excellent
Pros: Great location, very helpfull staff.
Cons: Oldfashion pool.
9.2 Excellent
Pros: The proximity to Westlake, the art museum and small galleries was perfect. As well, a variety of very good restaurants were within a walking distance. The concierges, Robin and Aaron were particularly...
Cons:
5.4 OK
Pros: Rooms recently decorated
Cons: Swimming pool disgusting! Shocking that it is in operation! It is all peeling off and water not looking a good colour. Sauna was broken! Disappointing. Breakfast poor quality of food. Most ...
7.1 Good
Pros: Awesome: 1) Bed and room 2) Location - central to Hangzhou. Access to West Lake and all the restaurants
Cons: Not so awesome: 1) Popular place for wedding receptions - your nights may be noisy!
10.0 Excellent
Pros: Handy position for downtown and West Lake. All staff were helpful and standard of English was best in China. Good airport at Hangzhou although journey in to Hotel was slow.
Cons: Nothing
8.0 Good
Pros: I like those doorman and people work in the lobby. They are very helpful.
Cons: I don't like why cleaning people came to my room in the afternoon when I was gone. I felt very uncomfortable when people came into my room without telling me first.
Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.
Details
Reviews
Overall 9.0 Excellent
Based on 4,701 reviews
Location
9.7
Breakfast
9.3
Food
9.2
Service
8.4
WiFi
5.5
Vibe
5.4
Room
5.0
Amenities
4.0
Comfort
1.7
Location
9.6
Breakfast
9.4
Food
9.1
Service
8.2
WiFi
5.8
Vibe
4.9
Room
4.9
Amenities
3.2
Comfort
1.6
Location
9.7
Food
9.3
Breakfast
9.1
Service
8.2
Vibe
5.4
Room
4.8
Comfort
1.6
Location
9.8
Breakfast
9.5
Food
9.3
Service
8.3
Room
5.3
Comfort
2.0
Location
9.8
Food
9.3
Breakfast
9.2
Service
8.4
Room
5.9
Comfort
2.2
Just ten minutes from the railway station by car the Friendship Hotel Hangzhou (Youhao Fandian) puts guests within easy reach of West Lake's shimmering waters. Offering views of West Lake or the city guestrooms in this Hangzhou hotel are equipped with flatscreen cable TVs international direct dial phones mini bars and complimentary Internet access. The Revolving Restaurant on the 20th floor serves Western and Southeast Asian cuisine with slow-moving panoramic lake views. Other restaurant options include local Jiangnan ("south of the Yangtze River") regional cuisine as well as an array of seafood. MICE facilities in the Friendship Hotel include the Penglai Hall which can accommodate up to 200 as well as four other function rooms and a consulting room as well as a business center. Presentation equipment including microphones and projectors are available for use. For guests looking to work up a sweat free weights aerobic equipment and workout benches are available in the hotel's fitness room.
Details
Reviews
Overall 9.0 Excellent
Based on 2,699 reviews
Location
8.7
Comfort
8.3
Amenities
8.0
Wellness Area
7.9
Room
7.6
WiFi
7.2
Service
6.1
Breakfast
6.1
Location
9.1
Food
8.4
Comfort
8.0
Amenities
7.9
Room
7.5
Service
6.4
Breakfast
6.3
Location
8.7
Comfort
8.3
Amenities
8.0
Room
7.4
Breakfast
6.0
Service
5.4
Location
8.6
Food
8.3
Comfort
8.2
Amenities
7.7
Room
7.7
Service
6.3
Breakfast
5.8
Location
8.6
Comfort
8.3
Amenities
8.1
Room
7.1
Service
5.8
7.5 Good
Pros: Large suite style rooms - 25m swimming pool - Chinese restaurant and good bar.
Cons: Room was dated in need of modernisation (516) - no reception in North Tower - few English speaking staff - WiFi intermittent
6.7 Good
Pros: Washing machine.
Cons: Lights were too dim in the room. The staff were stingy with their supplies like washing powder. Kept emphasizing payment should we need anything additional.
9.6 Excellent
Pros: nice location, big room with complete kitchen utensils
Cons: the room seems a little old and not newly renovated
7.9 Good
Pros: Was at a very convenient location with lots of shops of restaurants. Also close to public transport when taxi was hard to find.
Cons: The swimming pool water was too cold to swim in.
8.3 Excellent
Pros: Close to shops and restaurants and bank ATM. Also opposite computer market. Downstairs has McDonald and Starbucks, as well as a mini mart opens 24 hours. Lots of bus nearby to take us everywhere when ...
Cons: Indoor swimming pool water temperature is low, room service breakfast is pricey with small quantity.
8.3 Excellent
Pros: Spacious. Felt at home in an apartment style hotel.
Cons: Bathtub, drain had some problems.
9.6 Excellent
Pros: Very comfy bed and large apartment
Cons: It was a non smoking room, but I could occasionally smell smoke from the room either next door or downstairs
7.1 Good
Pros: The two bedroom apartment which we stayed was roomy and comfortable. It's about 25 minutes walk to Westlake. There are McDonald's, Starbucks and a few restaurants just outside of the apartment...
Cons: The ceiling height is a bit low, but it's not a major concern. The washing/dryer could only fit small load of clothes at a time and it took a long term to finish the washing and then ...
7.5 Good
Pros:
Cons: Air conditioning not working in winter. Very cold inside the room.
5.4 OK
Pros: The bed was very comfortable.
Cons: On the check in no one explains how to get to your room, that it's located in an other tower. If you want to have breakfast and you're on the south tower you better take your winter coat ...
Oakwood Residence Hangzhou puts you within a 15-minute drive of West Lake and offers airport drop-off service (available 24 hours) for CNY 535 per vehicle. Guests can take a dip in the indoor pool or grab a bite to eat at Oakleaf, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and apartments at this luxurious property offer conveniences like kitchens and washers/dryers.
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