Overview

Sofitel Hangzhou Westlake
Top Luxury Hotel

333 West Lake Avenue, Hangzhou 310002, China
+86 571 8707 5858

RM 578+

Overall guest ratings

9.1/10 Excellent
Based on 4588 reviews

Review highlights

  • 9.6
  • 9.1
  • 2.3
  • 1.5

Good to know

  • Good accessibility by car
  • Friendly service
  • Great reception

Nearby

    show all

    About

    Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.

    Less show all
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    • Grill
    Less show all
    Reviews

    Guest reviews

    All reviews
    Families
    Business
    Couples
    Solo

    Overall rating

    9.1 Excellent
    Based on 4,670 reviews

    Location
    9.6

    Bar and Beverages
    9.1

    Service
    8.5

    Breakfast
    8.2

    Room
    6.3

    Comfort
    5.9

    Value for money
    4.5

    Wellness Area
    2.3

    WiFi
    1.5

    Overall rating

    9.2 Excellent
    Based on 2,054 reviews

    Location
    9.7

    Service
    8.7

    Breakfast
    8.3

    Room
    6.0

    Vibe
    5.2

    Value for money
    4.6

    Overall rating

    9.4 Excellent
    Based on 1,634 reviews

    Location
    9.8

    Service
    8.5

    Breakfast
    8.0

    Room
    7.1

    Value for money
    5.0

    WiFi
    1.3

    Overall rating

    9.0 Excellent
    Based on 700 reviews

    Location
    9.3

    Service
    8.8

    Breakfast
    8.1

    Room
    6.2

    Value for money
    4.8

    Overall rating

    8.8 Excellent
    Based on 280 reviews

    Location
    9.7

    Service
    8.1

    Breakfast
    7.8

    Room
    6.5

    Recent reviews

    More
    Photos
    Map

    Map