Landing & leaving the plane.
Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.
I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.
We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.
No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage
Flight was on time
Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.
Efficiency by the staff and check in process
The constant clanging and banging by the stewardesses at the back of the plane
Great service. Like how they let you check some of your carry on. Friendly attendants.
Nothing. Perhaps offer soft drinks.
Flight was over an hour late arriving at terminal. No entertainment on airplane. Terminal was out of the way and did not have much in it.
Not enough blankets was cold. No screen had to use StudioKA app... Excellent idea the app is poorly executed. Simply things like if the phone backs out the app sometimes restarts from 30th beginning. Always shows you splash screen ugh 55 times got really annoying. Need notebooks for the app..
all of is very good
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