Find cheap flights to Chengdu (CTU)

cabin crew great and friendly

Cabin to cold

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

The crews are not doing enough to help with the many kids crying incident.

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

The staff were attentive. The service was good and overall was okay

The crews are not doing enough to help with the many kids crying incident.

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

cabin crew great and friendly

Cabin to cold

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Low price tickets for a spacious business class seat.

There is no entertainment system on the flights. The food is equal to what you get in economy for a full service airline. They did not have a lounge or lounge access in their home base of Kuala Lumpor.