Pros: "Early arrival and on time departure"
Pros: "Fast and efficient."
Pros: "Good boarding"
Cons: "Seat pitch it's very tight"
Pros: "Good quick smooth flight On time departure and arrival."
Pros: "i like how fast the immigration is at siem reap"
Cons: "Definite time of boarding we were 20-25 minutes late for departure"
Pros: "Staff was professional"
Cons: "Seat comfort"
Pros: "Quick, easy flight"
Cons: "Nothing"
Pros: "Great flight. On time and smooth."
Cons: "Air Asia is a no frills Airline. That’s why it’s Cheap."
Pros: "Good food, fast service, I suppose it was okay for a low priced carrier."
Cons: "No frills airline and a broken seat. Flight attendants were rude."
Cons: "We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late."
Pros: "Ok"
Cons: "25 min delay departure."
Pros: "Seats are very comfortable, speedy boarding and in flight service very quick"
Cons: "Ran out of wine!"
Pros: "Quick security, on time"
Cons: "The seats were really tight, no drink was offered and no entertainment"
Pros: "Plus: That I burned lots of calories when dealing with their chaos and long lines."
Cons: "Minus: On my flight from Bangkok to Siem Reap today, the seat in front of mine was broken and the seat back would not stay upright. The man in it asked for a new seat, and the FA first told him that it was okay, despite his head being in my lap. Both of us said that was dangerous, and only after arguing with three FAs was he finally able to change seats!"
Cons: "I got my second section e-ticket, but Thai ground staff didn’t allow me to transfer, so I have to exchange money and pay the visa fee, and then arrival Thailand, and hard to find a place to departure, also, the flight got delayed...."
Pros: "The r at of all of our interactions in Cambodia have been delightful"
Cons: "The checking was rude confusing unpleasant. It’s as if they want d to humiliate us. Completely unnecessarily horrible."
Pros: "The service and overall flight experience with Thai AirAsia was superb."
Cons: "There was absolutely nothing that I disliked about the flight - really great overall!"
Pros: "Temperature was too low for any reasonable comfort"
Cons: "We weren’t aware that a long haul flight would have no entertainment at all unless prebooked and paid for! No blankets or pillows for offered or complimentary hydration! We felt very uncomfortable"
Pros: "The flight attendants."
Cons: "The cheapness of the flight and the food."
Pros: "Pleasant inflight experiences."
Cons: "Last minute gate change resulted in flight being delayed"
Pros: "Nothing"
Cons: "Seat are to narrow"
Pros: "THe flight was slightly delayed, but nothing to speak of."
Pros: "Arrived"
Cons: "Food 4 times the same with the pre-booked meal? Wow, really impressive. Fees wherever you see, rather book a proper airline next time."
Cons: "The flight was delayed at the gate and on the runway. They did not serve any alchohol. The crew was aloof."
Pros: "Fairly good value (although not particularly low fare)"
Cons: "Poor leg room and slow boarding by bus. Flight was late and no updates given."
Pros: "THE LEATHER SEATING."
Cons: "NOT MUCH CABIN SPACE.....HAD TO SQUEEZE MY BAG IN BECAUSE EVERYONE HAD LEFT ME VERY LITTLE ROOM."
Cons: "That I had to pay to check my bag.i haven't had to check my bag once my entire trip and they refused to give me my boarding pass until I paid and checked my bag .it was terrible and unprofessional and I haven't had a problem until I got on this flight"
Pros: "Good crew and efficient service"
Cons: "Flight was 80 minutes late due to delay on incoming aircraft."
Pros: "Quick boarding"
Cons: "No water or refreshments. Had to pay extra for whatever you wanted. Including water."
Pros: "We boarded quickly. It was cheapish."
Cons: "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."
Pros: "everything"
Cons: "nothing"
Pros: "The initial cost"
Cons: "First, there is no entertainment system at all. Second, even though airlines like Qantas have shown that there is no reason to turn electronic devices off before, during and after flights, AirAsia won't even allow you to have your device in flight mode. So backward! Also, you'll find that their website is not easy to deal with and they will nickel-and-dime you for everything."
Pros: "Crew was okay"
Cons: "the plane was dirty and hot and arrived at airport late"
Cons: "Even for a reduced fare, I've never been on any other airline that even makes you pay for water. I've flown many other reduced fare lines that still offer you a beverage and a small snack, even if only peanuts or pretzels. That this flight offers no beverage or food without payment is disappointing."
Cons: "There were many additional charges for luggages. The most annoying thing for me is their seat assignments. For couples who bought tickets together, seats were assigned at different locations even though the flights were not full. This happened on all four flight segments for us. And it was not just to us. It happened to many other people on our flights. When I asked at the check-in counter at Singapore airport to change the seat assignments, the agent lied to me that there are no other seats available. In reality, there were many empty seats on all our flight segments."
Pros: "Cheap travel on a no frills airline."
Cons: "Didn't realize I had to buy baggage allowance 4 hours before departure. Significantly more expensive at the airport, but the check-in staff worked with us so it was only $50USD (instead of the $250USD it could have been). Do your research on the baggage policy before traveling to avoid a hassle."
Pros: "Not much of anything this discount carrier is only cheap if you like traveling with just the cloths on your back."
Cons: "4kg of luggage costing 1600 baht. You dont even get a drink of water for free."
Cons: "Do not even give you water"
Pros: "Flight left on time and aircraft was good."
Cons: "Check in was a mess. Long lines. Online Che k in didn't work and site was down many times."
Pros: "Fairly comfortable seats and enough room for an airline that isn't too pricey. I received food even on my short flights."
Cons: "Charged us money for luggage in kind of s random way. Decided to weigh just one bag at the gate for some reason and they were not clear in explaining to us why certain things were being charged and why one bag and not another"
Cons: "Flight departed 30 minutes late. No water or drinks included. I understand meals or snacks but not even water?"
Pros: "Rates, Food prices, airplane condition"
Cons: "It could be more comfortable. Other airlines seats offer more space and reclining."
Pros: "Timely flight, clean plane"
Cons: "Charge for 8 kg excess baggage was nearly $200 US !! I will never fly them again and will not allow my employees to fly them. Ridiculous fees for any food or beverage as well. Shameful behavior for any business"
Cons: "This airlines is the worst! It's the Spirit airline of Asia"
Cons: "No leg room, service was not good, staff was unfriendly. Extra baggage was very expensive"
Pros: "Nice uniforms on flight attendants"
Cons: "Baggage fees are outrageous if you don't book ahead, and when booking through A 3rd party, it wasn't obvious. Leg room is atrocious, and the boarding is disorganized."