Find Cheap Flights from Kuala Lumpur Intl to Bangkok Suvarnabhumi & other airports (KUL - BKK)

I had 12 kg of excess baggage so was charged $400 cdn for a flight that cost $350 cdn for my seat and 20 kg . The reservation agent refused to give me my ticket back until h the excess baggage charge was paid. I boarded the 1/2 empty plane along with many, many chinese passengers carrying 2 or 3 bags, but as a foreigner, the company rules were enforced on me only.

We had to pay bag fees that cost more than our flights! Was also an international flight where bags are free on all other airlines. Finally, there was no leg room so the guy in seat behind me had his knees digging into my back the entire flight.

Price

Second time I had a connecting flight in KL. Ground crew assured me my luggage will make it through despite a bit tight connecting time. It did not with all the ensuing annoyances.

Gate agent was annoyed when we asked to be seated together. She made no eye contact and prioritized many other tasks.

timing

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Nothing

Turbulence

Nothing

Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Being offered menu from Business Class despite I am flying in Economy Class. However, just a minor complaint on the seat condition which is pretty hard and the front pocket is torn.

friendly, thorough service, and entertainment. A comfortable trip.

The crew is very helpful and polite. They always answered our questions and were generally pleasant to deal with.

The flight was delayed. No frills. No info given about options available prior to taking off. Website is not good to use unless you become a member.

Smooth, no issues, great service

LIKED EVERY THING AND I FLY AGAIN.

Food for terrible, unpalatable, too much chilli and cooked to mush. Flight was very bumpy, and one crew member was telling passengers all about his many experiences with turbulence in a very loud voice. My 7 year old was terrified listening to him. He should be fired!

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Cheap

Hot air-conditioning

The flight was fine. The crew was very efficient. I really nothing negative to say. Everything was pretty much the way it should be. I would fly MAlaysia Air.ines again.

Nothing negative to say.

When I arrived early for my 3:15 flight, the agent said the flight would be late but he could put me on and earlier flight. I left Bangkok at 1:45 instead of 3:15 and the flight was very comfortable with a meal on a short flight to Chiang Mai.

Nothing to complain about.

Didn't realize AAsia was a budget carrier until I experienced and asked questions. Terribly long lines and no organization at the CNX check in. Requested a wheelchair for my father but never recieved one and no explanation. We are Thai so language was definitely not a barrier. NEVER AGAIN!!

Pay for snacks and drinks Spend the other time trying to sell things.

Comfort of seat

Delay..

It was on time there was plenty of space for carry-ons

The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each.

On time

The Crew in general was friendly and helpful

Boarding was unorganized! The food was disgusting so I did't even eat my meal! The seats were cramped and uncomfortable.

Nothing

Collection of headsets, too long at the tarmac before take off.

Flight, seats, food

Gets delayed 90% of the time.

somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

my expectations were more than met.

Cabin Crew was great First time using the inflight entertainment Rokki. Great job Airasia.

Ground check in crew at Kota Kinabalu International Airport (Azureen) was damn rude. I'm appalled with her customer service level. Rude and not helping at all. Worst Airport staff I've met so far.

We eventually took off.

We taxi'ed around for over an hour after boarding. Just driving around the airport for an hour, not taking off. No complimentary drinks or snacks.

Services,food & welcomed on board.

The overall experience was great .. I felt the flight was smooth

The entertainment provided is just fine .. no variety of selection available