Daily cleaning, installation of cabin HEPA filters on flights to Austria
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|May||Best time to beat the crowds (3% less expensive on average)|
|July||Most popular time to fly (4% more expensive on average)|
Average price round-trip
|RM 3,264||(avg. price over the last 2 weeks)|
Good deal round-trip
|RM 571||or less|
Good deal one-way
|RM 322||or less|
An average direct flight from Malaysia to Austria takes 27h 46m, covering a distance of 9705 km. The most popular route is Tawau - Vienna with an average flight time of 25h 10m.
The cheapest ticket to Austria from Malaysia found in the last 72 hours was RM 1,222 one-way, and RM 2,753 round-trip. The most popular route is from Tawau to Vienna and the cheapest round-trip airline ticket found on this route in the last 72 hours was RM 4,867.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Cons: "Entertainment and access to Wifi"
Pros: "everything, the crew was efficient"
Cons: "more African entertainment to be added on the Johannesburg route"
Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"
Pros: "Great seating"
Cons: "Free internet in long flights"
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "Crew was okay"
Cons: "Did not get the food I chose. Seats were not clean and clumsy"
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Cons: "Flight way too cold"
Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Cons: "2.5 hour delay"
Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"
Pros: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Cons: "The toilets were a little unsanitary."
Pros: "Everything else"
Cons: "Food was less than marginal"
Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Cons: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Pros: "Nice and attentive crew"
Cons: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Pros: "Very good service."
Cons: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "Modern Aircraft , good seat ,Crew friendliness"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Cons: "Stewardesses were a bit rude"
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Cons: "The cabin was quite warm"
Pros: "Excellent service & comfort"
Pros: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Cons: "The crew was rude when asking me to window shed."
Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."
Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"
Pros: "Hard to find lounge for bclass users"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "Safety, Friendlyness, Seats, Entertainment"
Pros: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Cons: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Pros: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Cons: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Pros: "Hot/Cold towels, great movie selection, more space, good meals"
Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."
Pros: "Singapore air has amongst the best service out of all airlines."
Pros: "Extremely polite flight crew"
Cons: "-The food was pretty bad -Not much leg room"
Pros: "uncomfortable compared to the other flights"
Pros: "The crew was friendly and professional, the food was pretty good for airplane food, and the movie selection was very good."
Pros: "The price was right. On time arrival."
Cons: "Crew and food were not especially pleasant."
Pros: "Comfy seats (no need for pillow), large touch screen, generally clean"
Cons: "Better food. I love airplane meals and been on many different airlines and sad to say, eva air has the worst food out of all of them"
Pros: "Yes both of those were great."
Cons: "The flight got delayed by 2 hours and then another 30 mins when we landed. This is my first time flying with Eva airways and all 3 times, it has gotten delayed by more than 2+ hours."
Pros: "The service could be improved."
Cons: "The service could a little bit better English"
Pros: "Great service!"
Cons: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("
Cons: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Cons: "Baggage claim took forever. I waited 45 mins for mine to show up."
Pros: "The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around."
Pros: "Special meal options. Services from Cabin attendants were also nice."
Pros: "How much are you going to pay me?"
Cons: "F seriously my time is valuable"
Pros: "The food was good and wine. Also, the EVA Air counter agents in Manila were very helpful and friendly."
Cons: "Flight being delayed."
Pros: "On time"
Cons: "All was ok"
Pros: "Orderly way of boarding, restroom is clean & tidy, good legroom between seats, smooth landing"
Cons: "During Taipei to Manila flight, the attendant promised to bring a blanket I requested but never came back."
Pros: "Good international films. Food was ok."
Cons: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Pros: "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
Pros: "Crew was the best part. They were very friendly and helpful."
Cons: "Very limited English movie selections for such a long flight. Could not turn Chinese subtitles off for some. Very distracting. Seats in economy (according to online comparisons) are some of the best in the industry but I felt extremely cramped and uncomfortable for the entire flight. Long haul flights should not have seats this small. Also, for health reasons, all seats should have foot rests. It shouldn't be about money, people can die from sitting like that for so long. Also, the food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing."
Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Pros: "Hou-tia, everything from the food, entertainment was exactly what I needed and expected. Our connection was close so Eva had an attendant lead us through the airport in order for us to make our connection."
Pros: "I liked their services the most. All staff and crew were very courteous."
Cons: "Service could be better. One flight attendant was sick but still working."
Pros: "Fantastic cabin crew as always with Eva air"
Cons: "Uncomfortable tight narrow seats"
Cons: "Air stewardess should smile more. More movies in the in flight entertainment"
Pros: "Staff incredibly friendly. The movie selection was pretty good! Seat comfort was good for a long (14-hour flight)."
Cons: "More water, please! These long flights severely dehydrate passengers, if you could fill the water cups up more or bring them around with more frequency it would help with comfort."
Pros: "Loading and unloading was quick and easy. There was sufficient room for our overhead luggages."
Cons: "There was no entertainment available. The cheeseburger was very low quality."
Pros: "Good good movies"
Cons: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."
Pros: "I like everything nice servuce"
Pros: "Great flight attendants"
Pros: "We lucked out on a sparsely filled flight so nearly everyone had a row to themselves, even in Economy class. Food was tasty, and the crew provided many opportunities for drinks. Crew was friendly and even volunteered some drawing packs for our 19-month old!"
Cons: "Snacks available limited to dry crackers and cookies primarily. Entertainment options - easy to use though limited selection (for US-based films at least)."
Cons: "It was too warm on the plane."
Pros: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Cons: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Pros: "Checking and in-flight staff were professional and courteous."
Cons: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Pros: "Your staff were all very helpful with a smile."
Cons: "I wish there were more movie choices"
Pros: "Given an exit seat. Crew were excellent. Service was superb."
Pros: "The crew The time of the flights"
Cons: "Food options were narrow Online seat selection wqs not allowed"
Cons: "Not much movies to watch"
Pros: "Very comfortable seats and great movie options! Crew was very attentive."
Cons: "The food was a bit different from what I'm used to, but I'm not in the US anymore so I shouldn't be surprised!"
Pros: "Great flight and polite crew. The aircraft was clean and comfortable."
Pros: "Lots of leg room! I had an economy ticket and was pleasantly surprised by how much leg room you get. I appreciated the warm blanket, pillow, and slippers. There are eye masks and toothbrushes available in the restrooms."
Cons: "The food was OK, it wasn't bad, but it definitely wasn't anything amazing. The staff was attentive and professional, but I don't know if it was just me, they seemed a bit "cold". No warm smiles. It's a small issue because they did a great job, no complaints with that. The entertainment screen that's in front of everyone is a bit small and is not very responsive."
Pros: "Check in was great, the staff is very helpful and gives you the best attention."
Pros: "comfy, modern interior on the plane. Staff was great."
Cons: "check in was smooth, and the staff knew exactly how to handle my surfboard bag and the correct price to charge."
Cons: "Looks like the KUL to TPE crews were not happy about their job or dont want to service folks. Hope EVA can retrain them."
Pros: "Crew was very attentive."
Cons: "Plane was cold."
Pros: "The crew was the best!"
Cons: "I wish food would improve in general on planes"
Pros: "Amazing trip Qatar airline is great"
Pros: "attentive crews, clean toilets"
Cons: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Pros: "Very pleasant and comfortable flight with QA."
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "The crew was very friendly, kind, and helpful."
Cons: "I couldn’t find any music that I liked - classical, soft rock, etc"
Pros: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Pros: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Pros: "Crew was very polite and helpful."
Cons: "Quality of food could be better Hindu meal was not as good as expected"
Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Cons: "More space for shoulder and legs. Espicially for a 11h flight"
Pros: "seat was great"
Cons: "flight attendant should be nicer"
Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Cons: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Pros: "Plenty of room to move around"
Pros: "The food and flight staff were good"
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "Very nice"
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Pros: "Lost bag"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Cons: "delayed flight"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: ". ."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Cons: "Ran out of meal options in both flights"
Pros: "Very friendly flight staff."
Pros: "Very nice crew."
Pros: "Great flight"
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Cons: "No Chinese food to choose"
Pros: "Better than costumer service in Thailand"
Pros: "Very good attentive service"
Cons: "Food options!"
Pros: "The crews were attentive, hospitable."
Cons: "The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets."
Pros: "Everything is ok but too much bumpy"
Pros: "Good service, onboard entertainment"
Cons: "Twice now I didn't get the seat I reserved at the time of ticketing."
Pros: "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
Cons: "Screens were better on the flight from Vancouver to Taipei."
Cons: "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
Pros: "Food, crew, handicap assistant, stewardess"
Cons: "No screen/tv"
Pros: "Services good"
Pros: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Cons: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Pros: "Service was very good"
Cons: "Chairs in business class in A 330 were not too good in my view"
Pros: "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
Cons: "Taoyuan airport facilities"
Pros: "The flight from vancouver to taipei was great. The plane is top notch. Free food and drink. It's great. Seats are comfy and very roomy"
Cons: "The flight from taipei to bali was terrible. I had to switch seats because I was too tall for the window seat. Theres no leg room and the seats are very narrow. I am not a huge guy, 6'3" and 235lbs very uncomfortable. Also the TV only worked half the time"
Pros: "Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years."
Cons: "Totally cramped in."
Cons: "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
Pros: "Checking in from Manila was excellent. The staff was nice and accommodating. The food was good. The flight was on time."
Cons: "My ears were painful the whole time probably because it was a small aircraft."
Pros: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Pros: "Friendly Movies"
Pros: "Premium economy is nice, smoother flight, good attendants"
Pros: "I liked the movies, and the leg room in the economy section."
Cons: "I don't like yogurt."
Pros: "the lighting and mood of entrance is comforting and exciting, feels like a trustworthy aircraft. the crew is very helpful!"
Cons: "absolutely nothing of sustinence for vegetarians, every other airline I have been on has fantastic in flight food menus, there is no menu on china airlines and I was unaware I had to notify the flight before hand. there was a sandwitch leftover they were able to give me but the bread smelt like beer and tasted so bad, the quality of the food in general is very poor and should be reconsidered. (orange juice is not juice but a drink)"
Pros: "Lovely gracious Staff."
Cons: "One negative employee. Not so comfortable seat on new plane."
Pros: "Fast boarding. Well organized. Good flight attendant crew although they need people with better English. Food was served hot and on schedule. Fair selection of movies. Poor selection of Tv programs"
Cons: "Transiting from One flight to another in Taipei is no easy task. Signage is poor watering lounge features giant rocks for seating and I found out later that there is a proper lounge downstairs. No signage in English to tell you about the seating downstairs. Poor selection of food in terminal. we have to pay for WiFi and when you get it, it's very slow."
Pros: "China Airlines does an excellent job at doing their best to accommodate passengers that do not speak the native language. During my whole experience with China Airlines, I really felt I was a valued customer."
Cons: "The only problem with the flight was out of China Airlines control. A shuttle bus to terminal had issues and we had to wait onboard for another bus. The crew still did a great job keeping us informed of the situation."
Pros: "the trip was good"
Cons: "They damaged my luggage"
Pros: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Cons: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise). Poor boarding procedures at manila but that's a given"
Pros: "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
Cons: "Really delayed, almost missed connecting flights. No way to contact them about this aside from a phone number that we couldn't call internationally."
Cons: "2 hours late because of mechanical issues. They offered food with no water or juice - later only coffee or tea on a 3 and a half hour flight. Staff was not the friendliest - asked for water twice, was told just a moment but was never brought any. How do you not give people water on flight over 3 hours? I would have even paid for it. I have a history of heart failure and was worried because my ankles were swelling and my legs were tingling. We missed our bus because of the delay, The airline staff in taiwan took all of our travel info and said they would help us book other transport to get where we were going in Cambodia. When we got to Cambodia the check-in desk was closed so info told us to go to the china airlines office - we waited almost an hour and still no one showed up (middle of the afternoon). Had to pay 6x the price to get to Sihanoukville plus we weren't able to get a refund on the bus tickets. Crying, screaming kids in front of us kept standing up on the seats so no one behind them could see the TV - staff said nothing. Terrible experience."
Pros: "Most comfortable economy accommodations I've experienced: good food (!!), polite staff, free blankets/pillows, head phones, personal tv with extensive movie collection. Infinity better than AirAsia, which I flew the same route in reverse."
Cons: "Video won't function right, it keep showing wrong video. Leg blockage on the under the seat. I can't stretch out"
Cons: "I dont eat pork and both meals have pork in it."
Pros: "Lot of food, good entertainment selections, friendly"
Cons: "Did not appreciate the Delayson the flights, and this is annoying that you are making me type a certain amount of characters for a review"
Pros: "Good service and facilities"
Pros: "Professional staff"
Pros: "Aircraft wasn't crowded and the staff were great"
Pros: "The staff immediately address we have kids on board. They gave my boys the drawing pad and stuff to play with. They manage to serve meal within a 2 hours flight and that was amazing."
Cons: "The plane is a bit outdated, the remote on the side needs hard pressing in order to work. Seats are tight for flight over 8 hours, need to consider changing plane size. The flight delayed for an hour. boo! We already experienced delay when flying from Honolulu to Taipei. Not sure why their flights keep delaying."
Pros: "Found a lot of new movies and foods tasted great"
Cons: "Slow to board the plane and the seat near emergency door was not very comfortable."
Pros: "Very good service"
Pros: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Cons: "The flight fron TPE to HNL was delayed 90 minutes which caused me to miss my connecting flight in HNL. The crew did apologize"
Pros: "Need more movies and newer movies"
Pros: "On both way of my flight, it delayed one hour every time."
Cons: "The economy class seats are too narrow and crammed."
Pros: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."
Pros: "Though this was a long flight, it didn't feel unbearable at all. I had plenty of leg room, the food was just right, the service from the staff was very pleasant, and there was barely any turbulence."
Cons: "Nothing I can think of off the top of my head. Everything was fine."
Pros: "The staff on this leg of the flight was very nice, however, the next leg they were very rude."
Cons: "It was way too hot on the flight and the smell was very unpleasant. The seats were too close together."
Cons: "the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling."
Pros: "direct fight"
Cons: "rude passenger who refused to put down his arm rest in between us. the food was really bad. our seats got switch after airport check in."
Pros: "Really overall great flight for 13 hours on a plane. It did take 45 minutes to get to gate after landing but still a good experience. Flight crew really good job, good food, entertainment helped pass the time."
Cons: "I couldn't get assigned seat options out of Ho Chi Minh."
Pros: "Crew amazing, seats were comfortable."
Pros: "The flight was good as well as the service"
Cons: "No complaints"
Cons: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Cons: "All gy"
Pros: "Planes to be on time"
Cons: "Plane was late 40 minutes"
Pros: "The entertainment option was pretty good"
Cons: "There's very limited legroom on this plane."
Pros: "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Cons: "Not their fault but 14-hour flights are exhausting."
Pros: "The crew was very helpful."
Cons: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Cons: "Chair are not working well"
Pros: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Cons: "Good plane. Comfortable seats and entertainment system."
Cons: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Cons: "The legroom is insufficient. It became very uncomfortableafter a couple of hours, I am 6 feet tall Footrests were in the way for me. Check in is long and unorganized in Dulles US. You should make electronic tickets available"
Pros: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Pros: "On time. Professional crew. Nice touch with the bags that had slippers, toothpaste etc. Great entertainment."
Cons: "Because of an accident, I could not walk and needed a wheelchair. Rome and O'Hare were great. Istanbul was a circus. Waited for over two hours for a wheelchair and almost missed my flight."
Pros: "Liked the movies and entertainment selections."
Cons: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Cons: "Turkish Canelled my flight"
Pros: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Cons: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."
Cons: "Line for Lugage Check'in was the same regardless of online checking, which make me to think why bother to check online."
Pros: "The crew was friendly"
Pros: "Window seat, decent selection of movies / shows."
Cons: "VERY small seats. Staff not very attentive."
Cons: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "the food was very good & unexpected on these short flights"
Cons: "they let people take extra overhead space"
Cons: "Everything was pretty good."
Pros: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Cons: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Cons: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."
Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Cons: "They had to reset the entertainment system multiple times"
Pros: "Service was ok , but not trying too much"
Cons: "Ask for some milk for my tea , I was egnored once ,second time got an answaer "there is non""
Pros: "aircraft was clean and well maintained, generally good service on board"
Cons: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"
Pros: "I got a little bit sick on plane and the crew was super helpful and supportive."
Cons: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"
Cons: "The company lost my baggage"
Pros: "Service was prompt but short. Stewards seemed stressed out."
Cons: "Ran out of chicken option. Friend does not eat eggplant (option #2)"
Pros: "Friendly attendants"
Cons: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights"
Pros: "Timing, schedule is well arranged. Staffs are helpful"
Cons: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Pros: "One of the best airlines we've flown"
Cons: "Bags took long to come out in JFK even though they had priority tags."
Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Pros: "Great flight/airline, but boarding was a hot mess!"
Cons: "Overall, we had a great flight and will probably fly with the Turkish Airlines again. But boarding was an absolute mess: the "secure" gate area was tiny and way too small to accommodate all the people on the flight, and the temperature in that area of the terminal was blistering hot. Combined with an organization that was messy, let's just say that all of us were REAL happy when we finally boarded the plane."
Pros: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Pros: "I didn't eat the food because I have dietary restrictions but it looked decent."
Pros: "In general I like all the comfort that offers Turkis Airlines to their customers."
Cons: "There are some employees there are not so kind. When ever a customer request for assistance."
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Pros: "Food was good"
Cons: "Flight was delayed over an hour. This airline is extremely untimely! If you have a short layover, never book with them. Fortunately we had a long layover so it didn't hurt us"
Pros: "Staff are very friendly and deliver very good service. Refilling of water could be better. Seat was very comfortable and it comfortable for sleeping when it is flat. The seat cover improves sleeping quality. Dinner was well prepared and tasty. Skip the fried eggs for breakfast - it is great that they offer them, but they don't come out well."
Pros: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Cons: "On the way to Italy the seats were a lil too small and tight."
Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."
Pros: "Great chairs"
Cons: "Great flight company"
Pros: "Everything, confort, food, crew,entertainment, excelente experience"
Cons: "A small delay arriving from Kuala Lumpur to Istanbul, we had to run for the transfer flight even though it was with the same airline"
Pros: "Very nice food, comfortable seats, great staff"
Cons: "A bit sluggish boarding"
Airlines flying to Austria have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Austria
Masks required on board, masks provided on flights to Austria
Social distancing seating
Middle seats unavailable to book on flights to Austria
Testing for antibodies, testing for symptoms for flights to Austria
Waiving of change fees. Search flexible flights to Austria