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Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Seats were small.

Cons: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Cons: Honestly nothing needed improvement/ it was a really good experience!

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Cons: The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving.

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Reasonable comfortable

Cons: Wider seating would be great

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Cons: Pre boarding at the gate was slightly chaotic

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Cons: Narrow seats

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Good seating space, good service

Pros: Great seat and staff.

Cons: It was great!

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Cons: On time.

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Cons: Average for business class. Didn't get value

Pros: Only cleanilyness inside the plane

Cons: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Pros: Crew were very pleasant

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Crew were very pleasant

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: Nothing

Cons: Respect human and fix the air conditioning