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Easy check in

No wifi. TVs were small and old

the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy

everything went smoothly

Not enough choices for movies or tv shows.

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

Everything.

Nothing.

Crew professionalism, Entertainment Flight timing Take off and landings

Crew was extremely accommodating and friendly.

Too cramped- very uncomfortable.

We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different.

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Catering is ok

Seats comfort really old school

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Not enough food

Everything was great.

Bad service..missed connection..Missed our connection..

Out of Phnom Penh, the roll was good, but then Cambodia is famed for its French bakeries. The fruit included fresh dragonfruit, a favorite. The rest was really rather disgusting.

Crowded flight - very cramped seating. No bench, stool, or anyplace to sit in the smoking room at Guangzhou, but they did seem to have air extractors or something because other airports (e.g. Doha) are totally dreadful. No jetway to deplane, and stairs are a bit of a problem for me. Staff oblivious! Another passenger helped me down the stairs.

the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

We got to our destination safely..

No frills flight, not even water. Had to be seated separately from my wife. Hard landing

The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff.

This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement.

everything went smoothly

Not enough choices for movies or tv shows.

the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy

bigger seats

I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom.

When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Great legroom good food and lots of entertainment. The little comfort packs they give you are awesome as well!

Everything was great!

We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different.

they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it

For emergency cace I cancel my trip can u return my mony Pack please

Efundmony

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

Crew was extremely accommodating and friendly.

Too cramped- very uncomfortable.

Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!

My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol

Everything.

Nothing.

I am very tall and was given the emergency row for comfort.....A+++++

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Why do the crew have to slam the overhead and catering compartments to get them to shut?

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.

The entertainment was quite dated and didn't have new movies etc

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).