location poor business center (only 1 computer, tiny) poor barkeeper in Grand Cafe: did not know his sherries nor acquavit: served both different sherries and aquavit than asked for. door to french balcony could not be closed properly letting in a lot of noice during the night.
location was great. breakfast was poor and needed to wait for the coffee very long. Rooms need renovation badly.
Nothing. Not as represented. Old Hotel not kept up.
Comfort, breakfast Noise during the night from outside.
Excellent Hotel and superb staff
The location there has gone a lot of things wrong for us at the grand hotel unfortunately. there has not been room cleaning the whole weekend. the video system dind't work proper and this could not be solved. the spa we couldn't make use of with our 2 1/2 year old, because he should be 3 years. unfortunately they could only inform us about this after we were dressed in our bading suits. the hotel staff wasn't very cooperating.
This is a warm hotel which seems to appreciate its customers. The room was an elegant modern design filled with quality. It was attractive and stylish and contained a very comfortable bed. We really liked this hotel and will stay there again.
I liked the location of the hotel it was very central and the staff we very friendly. The foo was good and the hotel was very clean
The carpets in the lobby were lovely! The staff at reception when I checked in were not very helpful. I was waiting to be attended to and they dealt with three other people who came in after me. There was also three fire alarms going off in the afternoon. Each time I followed the fire instructions and went downstairs but there were no staff there to advise me when it was safe to go back in or what had happened. When I was leaving via the stairs the third time, there was a workman vacuuming the staircase and he told me not to worry and that it was nothing. Not a very professional attitude from any of the staff.
Excellent location, close to metro station and museums Great apartment option for families with more than 4 people When arriving to the hotel, bathroom floor was not clean, and no cleaninig personnel. I cleaned myself Restaunrant and bar, closed too early
Relatively cheap No AC, dryer didn't dry clothes
Furniture was nice enough. Three separate beds as promised. Room was too hot to sleep. No AC and fan didn't function well. Very few outlets that also didn't seem to function properly. Beds were not comfortable.
Handy for metro (5 min. Into city centre)
Very clean & smart. Friendly staff. The room itself
Once moved from our original smelling and poorly ventilated room on the second floor, to our new room on the 6th floor, we were statisfied. The room on the 6th floor had a large balcony, much larger window for ventilation, and less of a "stuffy" kitchen smell. The room was comfortable, very modern and new, clean, comfy bed, good kitchen. The first room we recieved on the 2nd floor had a yucky smell of previously cooked food. Their was only one small window (none in the kitchen) so it was difficult to ventilate...no carpet..cold floor. The hallways are poorly lit.
Very slow/non-existant Room Service.
The roof bar and the location with a nice walk to the city center.
exceptionally good was the breakfast, very wide variety of anything you can wish for and great service( michael from the brekfast service was very helpful and gave a great service!). also the view from the hotelbar is great! the "business class" rooms were a little bit old fashioned and run down, but clean and everythign was there.
Very nice breakfast in nice room The interior of the rooms is "dated"
We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.
Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!
The staff was excellent - they helped me recover my kindle when I accidentally left it on the airport shuttle. They also helped me with directions and provided assistance in finding my way around Oslo. The breakfast buffet was very good as well. Room temperature was a bit warm for my taste - the ac was apparently not on yet (early spring), so I could not make the room cooler.
Friendly staff,nice room and very clean.Good location. We decided to have a meal on the night we arrived in the dining room,waiter said how good the food was,he took our order and we ordered a bottle of wine then he returned to say all that was available was a burger.Not good for first impression.
The staff were extremely pleasant and helpful. The swimming pool and sauna had free lockers and plenty of fluffy white towels. The breakfast was absolutely amazing. I would definitely stay there again and recommend it to others. The booking details were totally correct. Thank you. No.
Breakfast buffet was nice, good location Didn't really have air conditioning -- our room was really hot which was disruptive
Breakfast The room was old and not entirely clean, staying at this hotel was a true disappointment, not value for money at all!!
I stayed 2 nights for a city break and found the hotel fine in particular I found the sauna a welcome relief after touring the city all day. The breakfast buffet had everthing you would want with good quality ingredients. It was a good location just a 5 min walk to the main street karl johans. my only fault was the room was a little small (twin queen were 2 single beds although comfortable) with no tea coffee making facility which is a pity especially when walking around the city all you look forward to is a warm cup of coffee to relax in your room, the hotel lobby was dated the chairs were quiet worn and the leisure facilities (pool) was freezing!!
The roomview of the city (floor 30), decoration of the room, and the facilities of the business room; good room for a couple with a baby, nespresso machine, free pay TV, free breakfast in the room... The door of the bathroom does not work properly. It is close to the central station (good for travel and airport) but crowed.
We usually book better hotels which the plaza is. But the one advantage for this hotel is location. It is within 500 yards of the main train and bus terminal and a short walking distance to the heart of Oslo and the City Sentrum.
Good food Location Great view Fast service...minus the bar. Bathrooms a bit dated. Wifi was spotty. Business center computers so old they weren't comparable with any up-to-date programs, so I was not able to conduct business as I wished.
Huge hotel with all pros and cons. While the halls might make you feel like in a submarine, the rooms especially those of the higher floors offer a beautiful view and are also with a great comfort. Staff is extremely friendly, restaurant & bar in the 34th level is a must.
Great location right next to the rail station. Very nice hotel and room. Excellent breakfast. No power plugs near the bed. Bed only had bedding for 1 person, even through we specified 2 at reservation and check-in.
Close proximity to train station and airport Right in the center city very busy lobby and breakfast area
Arrived late, got bags and extra bed delivered. Breakfast room service - awesome meal! Great location Strange drunk or druggie people outside hotel between hotel and train station. More than other EU capitols, all begging for money.
Large, well appointed room, great view, free Internet, free movies, very good breakfast buffet. Excellent location for bus and rail travel.
We had a clean and comfortable room. The view from great - we were on the 16th floor. Very helpful staff.
Location was great, breakfast was really enjoyable, great selection of food. Swimming pool could have been warmer.
Perfect location, nice and service minded staff all over.
Very well designed and friendly staff No problems with this hotel
Great location. Within walking distance of Central Station. Located near all city shops & restaurants and bars. Free Wi-fi. I know it's Oslo and things are expensive but for the price I would have expected a better standard of room. It was basic. Paying for location I presume.
Convenient location and very quiet (I have stayed in a number of hotels in central Oslo and had issues with street noise, but this was very peaceful). Enjoyable breakfast provided. Rooms were very basic (e.g., no shampoo etc in bathroom). Decoratively, it is an impressive building but the interior looks quite "tired". Felt expensive for what it was, but reflects high cost of Oslo hotels.
Most everything was OK. -The WC itself had, shall we say, clear signs of not being cleaned. The Word "sorry" was never uttered from the staff upon being informed of this. -At 11.57 there comes a knock on the door, just as i was about to leave the room, "sir, why haven't you checked out yet?" Very uneccesary. Heavy vibration from the ventiation system. Almost like on a large ship at sea, I happen to like ships, so it didn't destry my sleep.
Location, friendliness of staff, good breakfast No bar
The hotel is located in the very heart of Oslo by Karl Johan avenue by the parliament, national theatre, royal palace and galleries. The bay is only a short walk away. The hotel by itself is grand with paintings all over the walls. Stuff are really polite, nice buffet style breakfast.Really enjoyed our stay. Much recommended!
Convenient location between the Parliament and Royal Palace. Near excellent public transportation; large room; nice breakfast buffet.
Location Smell from kitchen in rooms in back side, disco music "booms" late in the night, very late (3 PM) possible check in.
Exellent location, very good breakfast, nice view of the pariament square, healpful staff
Location is super. The room is not not clean.
Good value for the money. Central location for shopping and seeing the city. The room was too warm. 10 questions in steat of 4!!!!
Nice old culture building. Worth to keep as much original as possible!! :) Good prices for room in center of Oslo. A little bit smoke smell in first old room we got. But personal was helpful and I got a "smellfree" room. Very nice!
The food was very good My room was on the top floor and the was lot of noise coming from the floor above, annoying.
Breakfast was an amazing addition. There is a grocery next to the hotel if you are in a budget. Staff was helpful trying to get us to certain locations around the city. Kind of far from city center. I think 5 train stops away. Very little to complain about.
the staff was very friendly, the structure was modern
Excellent breakfast, nice room. Some lights in room didn't work.
Easy access to metro (across street), big breakfast, many amenities of large chain hotel. Reasonable price for Oslo. SAS bus and hotel two separate things - needed to hike 10 minutes with luggage to highway to get SAS bus to airport.
the staff it was very kindly and friendly....The room it was very clean... nothing
Nice rooms The hotel is in a desolate space with nothing to eat near by except for room service and a piza place almost next door. The parking suggested by the hotel costed us more than the room rent for a night!! The 175 NOK that they say on their website is only if you keep it for more than 24 hours and dont take out your car at all
one of the receptionists who seemed to be a manager was very helpful and the breakfast was good On arrival the receptionist misled us on the parking arrangements which led to unnecessary cost. No hand towels, no bathmat, no glasses in the bathroom. On return in the evening access to hotel's part of garage closed. Drove to reception. Receptionist incapable of telling us how to open it. Eventually entered on exit of someone else to find access door to hotel out of order. Trapped for 10 minutes before finding external exit. Walked to reception. He knew door out of order (so why didn't he warn us) but claimed to be too busy to come and open it when we rang door bell despite no other clients in sight. Only comment was "these things happen". In short he was totally indifferent to the problem.
good hotel, high value for money, but far from the city center.
the breakfast buffet, nice hotel, clean room and ok with space, close to the underground. staff was friendly but they could be more informed about transports and how to get around the best way in the city, to be able to give a better service.
Breakfast was great and the staff was full of sightseeing tips.
Nice hotel with a decent restaurant. Right across the street from the Metro. Next to University, a lot of congestion in the area on weekdays.
service of the people
Close to city center and bus/metro stations
Location and Staff No Air Conditioning and it seemed a bit run down.
Relatively central location Reception staff were unhelpful and surly.
The breakfast. A little bit expensive for the type of room you get. The price could easily be around NOK 900. That would be a reasonable rate.
This hotel is a bit old a not modern at first sight, but comfortable and functional, ther is all you can need including free cofee in the hall or garage. The staff is kind and helpful. The location is also very good.
a comfortable large room + very good breakfast not applicable
The staff tried within there ability to accommodate our requests. The breakfast was good. Compared to US standard, this hotel would probably not receive more than a two star
Bathroom was very small and old.
the location of the hotel is very good...Besides we had a room at the back so we were not disturbed by any noise.... We arrived at the hotel quite late and paid for the room straight away...When we arrived in the room, it was actually set up for one person, so we had to go down again to the reception and were given an extra duvet...Basically we had to make our own bed at 23.00!!! And we realised the following morning that we only had one towel too, which was very practical... After half an hour we were in the hotel, I remembered that the receptionnist hadn't given me a receipt when I paid for the room...So I went downstairs and asked for it but he could barely remember I had already paid!!! We stayed at a Thon hotel in Bergen and Trondheim too ( and they were very good!) but the Thon Cecil Oslo was by far the most expensive and it was a real disappointment...I hope this was just bad luck...
The staff was very friendly, and made me feel very comfortable, but I did not stay long enough to appreciate all the services the hotel would offer.
friendly, clean fine room, tasty breakfast with good coffee (!), superb location for tourist, too noisy at street side
Really clean, modern finish. Having warned them there were vegans in our party it would have been nice if they had at least had some soya milk in the kitchen.
nice decor, reasonable sized room, resonably priced (by Norwegian standards), nice view from room of park across the street, free tee and coffee machine in lobby, free internet in lobby
The environment and the staff.
Good equipment of the room, rather good breakfasts, close to the center
the coffee/ hot chocolate/ hot tea dispenser and two or three computers available for guest. Very nice of them :-) the hot drinks help us keep abit of warm in the cold weather on our way out. Breakfast was good! most of time, so far we experience hotel door lock once close. but this hotel's doesn't. Both good and bad, cos if we had not realised that, we would have left the door unlock when we go out.
Breakfast and room confort. Not so close to town center.
I liked the up to date rooms - though the bathroom was very small The breakfast could have had a nicer selection of fresh fruit
Great Breakfast--given the expensiveness of the city, it made lunch unnecessary
The faboulous breakfast The mattresses could have been a bit more substantial.
Value for money and central location. One staff member on check out was rude and not competent to carry out this function.
Central located The view fra to room - there was a construction outsite the window!
the location is the only redeming featurem Very poor customer service. The hotel did not have my reservation and wrongly blamed booking.com. The window did not open in first room offered. All rooms at back of hotel are noisy with fans running all night. Staff said the fans would cut out at midnight - they do not. I moved to Bondenheim on opposite corner after one night. lower price and better staff by a mile.
The beds were extremely comfortable and the breakfast was delicious! The reception had a hard time giving us restaurant suggestions for the area.
It's a lovely old characterful hotel. The room was small but clean. We stayed in a room overlooking a bar. Unfortunately it was so noisy that we couldn't sleep until the bar closed in the early hours.
We stay there every time we are in Oslo. very often .(good answer) This time Bristol had an offer since they had an anniversry. 6 year. I was told when I arrived that we would get the same offer as my friend 500 kr. but next day , I had to pay full price. Must have people in reception that no have to answer.
The gracious public spaces - and great breakfast! All the personel were very pleasant and competent. The noise ourside - but both nights we were there were Saturdays.
Everything was wonderful. Comfortable room, big breakfast, nice gym, relaxing lounges and restaurants. Great location and pleasant, helpful staff. Gym was too hot.
breakfast furniture a little shabby in places
ambiance for that price I expected a bath...and didn't get one
Ecletic hotel and a welcome change from the usual business offering
The staff were very helpful with queries re transport, restaurants.
Best price (comparable to hostels) but very clean and comfortable. It's probably the best price/benefit in the region.
only one thing i wanst happy about, we had an early flight even though the breakfast started nice and early but not everyone wants to eat straight away after waking up. i wanted to make some sandwiches for me and my partner instead eating the breakfast but been told we cant take the food out only if we pay extra, didnt get that cos we payed for breakfast why couldnt we take it with us?
Very clean room, central location. Quite good breakfast. Hotel stuff is helpful and friendly. Didn't like the shower. There was problem with hotel booking system, and they charge for the room twice.
The rooms where cleen and the beds nice.
Clean, comfortable. Provided the necessiticies - bed, bath and breakfast - appropriately and efficiently. Staff were helpful and informative. Breakfast was good.
The Thon Hotel Munch offers the basics: clean room; no shared bathroom; and breakfast. The hotel location is not the most convenient
The comfort of the rooms; the general ambience of the place; the proximity to woodlands / nature; the fact that there were bikes I could use to wander into the woods; the free transfers to airport & Marsta station having to go to a basement room to iron my clothes; couldn't get through to the hotel even after trying for 15 mins when I initially reached the airport to arrange for the transfer bus to pick me up
Very close to the city centre - easy to find shops & cafes. Very close to the city underpass, also building work began at 6.30 am across the road.
room is cold, noisy next to street
Very helpful staff!
The hotell messed up our booking. and they did not have the same price as we booked for online.and they did not know how to fix the right price.. very noisy at night.. never gonna stay here agean The breakfast was good , nothing else
The City Location, modern interior, breakfast, inernet
Three minutes walk from Central Station Rooms a bit small, and bathroom small
The location was great, close to the train station and also close to the main area of the city.
The early check-in was a gift from heaven. Room is basic but has a very nice bed and hot shower! Very good location 4min. walk to the mainstation. Watch out Norway is expensive;)
I booked two standard double rooms in that hotel.The were located on the same floor just 10 meters the one from the other and they cost the same per night.I think that the one of them was worth its money , but the other one , not at all...The one war larger , more comfortable , with a new renovated bathroom,The second one was quiet small , the bathroom was no better than a hostel's...Furthermore , every night we could hear sounds from the other rooms every time someone just talked...Also , we woke up every time some other guest in some other room payed a visit to the toilet.Finally , we were surprised to see that the shower didnt have warm water all the time.The other room our friends stayed in, didnt have any problems at all
It is contrally located near the train station and shopping centre. it is very quiet and cosy for a overnight stay. Maybe earlier open hour for the breakfast as my train to Bergen left ealy so i couldn't get chance to have my breakfast although i pay for it.
I liked the fact that the room had a bathtub and nice big bathrobes. They breakfast was very ordinary, I would expect a little more from this hotel. But breakfast was still good.
Nice hotel, great location!
Good location - short walk to train station and airport express train and close to new Opera House. Good bedrooms and bathroom.
Thon Hotel Opera is new, stylish, reasonable priced for Oslo and the location cannot be beat! Right at the train centre it is within walking distance of the major sites to see in Oslo.
We found this hotel clean, modern, friendly and classy. The breakfast buffet was enormous and delicious. -
availability of business suite for internet access
Good breakfast, nice rooms and very friendly staff
The chair in my room was unstable. The housewin in the restaurant was bad. The breakfast wasn't impressive. The reception button on the phone did not work.
Excellent location, great buffet breakfast, but a minimalistic approach to services; basically, none. If one is set to act one's own, it is a great location. no real services at the hotel
When checking out, I was charged a bit more than the price given in the booking confirmation. I have sent an e-mail to the hotel about this.
Easy access to the town centre and next door to the beautiful opera house in Oslo.
Best location, good breakfest
Nice location in the middle of town. Didn't have any problems during my stay. Hotel room is basic but clean. The breakfast selection is huge, and I think typical for most Scandic properties.
Amazing breakfast (included everything), very clean, great spot, exactly downtown, very helpful and polite staff, It was my first time in norway so i cant compare with other norwegian hotels, but this one seemed amazing.
Alt er på en viss god stabil nivå Astronomisk pris for å brke internett i lobby.
Very nice breakfast buffet. Perfect location near Stortinget and Nobel Price Center.
The breakfast was quite good. The rooms were not clean properly (Dust and hair). Carpet was filthy. Water boiler was unhealthy. Due to an extreme noise level our first room (9th floor) was changed. The bed was uncomfortable and it was very difficult to sleep two persons in it, being way too soft. The extra pillow in the cabinet was full of hair. The lunch/Xmas buffet came with a surprise, a black/short curly hair on the ham. The male receptionist should not be working in a service oriented job. He had a very arrogant attitude.
Yes, good location and good breakfast
The rooms were well appointed and the staff was top notch. Scandic's location in Oslo was great, minutes walk from the heart of the city.
Fantastic breakfast, excellent location.
Breakfast was great Rooms were small, pillows were terrible.
Hotel is clean, breakfast is outstanding, good bedding Some staff members are helpful, and some are not
Breakfast according to expectations with Norwegian touch.Magnificent view on the National Theater (front view) is worth asking for. City center location with access to all nearby landmarks of the city center. Room was rather cold (no temperature control possible).
Most appreciated was the polite and efficient staff
This hotel has all the needed facilities and is perfectly located in the centre of Oslo. Despite agreement there was no early check in possible and no coffee/tea facility available. The TV was also very old.
Great hotel with fantastic location in the city center. Everything nearby. Staff is extremely friendly and help you with all your questions. Especially the bell-boys at the entrance. The restaurant in the hotel (Theatercafeen) is the most famous one in Oslo and also very nice to have a diner. a lot of business people. Cosy restaurant on 1st floor (Gourmet) and nice lobby-bar for an afternoon coffee. Free use of computer, printer and internet. Facilities in the room are super. Fantastic view (ask room on higher level). Would certainly visit hotel again for a next stay. Oslo is very very expensive...but that is in whole Scandinavia.
Breakfast The bad was not clean and in the room was pretty cold.
The hotel has been newly redecorated, but it has kept the Norwegian traditions. Perfect location.
Perfectly located with normal living condotions. Reception staff could be more friendly Wi-Fi internet would really help as we had only phones and pda, plus it is very cheap to implement.
Perfect Location The Bus stop for to and from airport shuttle is right at the entrance of the hotel The hotel is in a perfect center of the city Most of the things/places to see in Oslo are within 10 minutes walking distance of this hotel Hundreds of restaurants, bars and late night fast food places available within 3 to 5 minutes walking Perfect place if you are visiting Oslo for leisure or business. Staff is very polite and friendly. Maybe need to improve on soundproof windows
a sauna would be perfect in such cities especially in winter time. the breakfast is not good...Nobody attended the room (until 8:00). Little choice of fresh fruit...No green tea available.
a cosy warm room for unseasonable cold Oslo weather The shower and wash basin took ages to warm up - I can't imagine the amount of water that was wasted.
Clean, quiet, conveniently located in the heart of Oslo
breakfast was okay We would liked to have any information regarding the fire alarm after we went down to the lobby. Nobody told us what it was all about......
Very comfortable room. Excellent bed and armchair! Perfect with ironing board and possibilty to hang up clothes-hangers in shower. Placing of breakfast rather erratic. Spent a lot of time finding the different items of food and drink and getting them to my table.
Location, comfortable rooms, good food.
friendly and helpfull staff
Very convenient location. Walking distance to large parts of Oslo city
its a 4star hotel. good! good! prices of food at resto, but understandable, its 4 star
Very attractive facility with a magnificent view of Oslo and the surrounding countryside. Ample beakfast. Free internet. The restaurant is very attractive but the food was oversalted to the point of being inedible. Although we checked in just before 3 pm, our room wasn't ready.
The servant at the dinner was very, very good! The meal was also very good! It took more than one hour to receive the main course..
We were camping and were looking for a nice alternative in Oslo due to bad weather. The Holmenkollen Park Hotel Rica was an excellent choice. We liked the building style of the central part of the hotel (the extension building with the hotel rooms is a normal building) and the magnificent view overlooking Oslo Fjord from the hotel room. The breakfast buffet offered a wide range of different styles of breakfast and should make everybody happy. Holmenkollen subway station is nearby (10min walk down the hill), so the hotel can be easily reached from the city centre. At the time of our stay (August 2009) the subway track was being upgraded and there was no service to Holmenkollen station, but there were high frequency bus replacement services.
Great restaurant "De Fem Stuer" The hotel building in Dragon Style is a feast for the eyes, and what is inside is good too. Right outside from the parking a one hour hike to Frogner seteren begins (for working off the calories). The bar is not well stocked with wine; however, the restaurant is.
The quite time away of the city. The ten minutes walk from the bus stop. The add did not specify that rooms with view are extra. I would have paid more for the excellent view.
Breakfast is amazing!
the place has a something special about it, fairy tail style part of the hotel (used as a conference centre) is really different from usual modern hotels. It has spa, which is good after you came back from Sking (just 10 min drive). Beautiful panorama of Oslo City is open to see from mostly any open side of the hotel. It was not possible to get any !!!!! food after 10pm, as everything except bar was closed already. we were coming late and didn't even got chance to get bread and butter.
We've got a nice view as requested, excellent breakfast. The bus (1B) connection from the train station to the hotel was very poor. It was rarely on time. Even worse, the bus usually left before the train arrived. That means the passengers have to wait for the next bus. There was one day that we and the other guests of the hotel were waiting for a bus in the rain for more than half an hour. ... To improve this, during the construction of the railway, the hotel should have provided a shuttle bus service to pick up their guests at the last stop of the train line 1. That would make this hotel even more attractive...
Look of the hotel, views from the hotel, helpfull staff (we got an excellent recommendation for a restaurant) I requested a double non-smoking room upon reservation. At hotel they gave me a twin room at first. We I didn't accept, I got a double room. But non-smoking wasn't available anymore.
The staff were very friendly and really helpful. Really liked the chess boards in the waiting area. There was no skin moisturizer in the room, which is not a huge thing but a nice to have.
Excellent location: 5 min walk to train station & 5 min walk to Aker Brugge (great restaurants & bars). Excellent buffet breakfast (included) - fresh juice, cereal, fresh bread, eggs, bacon, sausages, coffee, fruit, ingredients for sandwiches. Staff were very helpful and had good knowledge of the city and things to do. Comparatively good value for money in an expensive city. No ceiling lights in the room - just bedside lamps.
The breakfast buffet was excellent! The hotel is also in a central, safe location, close to the train station, bus and T-Bane. The staff was very friendly and helpful. I didn't realize that there would only be one bed instead of two. I assumed a double would have 2 beds. Also I think the heat might get turned off after midnight? It would be very warm before i went to bed, but cold again in the middle of the night.
Location Service, small -inadequate- restaurant, broken window
Centrally located - near the station as well as the harbour. Room was comfortable and not noisy.
Eccellent position for a exiting visit and relax in The City, good value for a 4stars hotel, the staff friendly, and breakfast in first class, Thanks lot.
Good price Door into the room to access to next room without keys
Very nice staff. Great location -only a few minutes' walk to main Oslo shopping area. Large breakfast included in price. As with everything in Oslo, overpriced for what you get. Carpets and general condition in need of updating.
the hotel location
I had to upgrade as the double room I booked was absolutely tiny! Rooms very small and not good value for money
excellent location and very good breakfast no
the bed is very nice. location is so closed to oslo university college and not far from the other famous places. breakfast is goooood. the room is a liitle small for two persons..
Great location and wonderful rich breakfast, nice staff
Large room and bathroom, breakfast Noisy air conditioner in the rooms which cannot be adjusted or switched off.
Free Wi-Fi that works. Rooms are small but cozy.
Comfortable room and helpful staff Noisy tram lines outside
The hotel is in an excellent central location for exploring and experiencing the city of Oslo.
excellent breakfast, nice and big enough room, warm and pleasant, in the city centre
friendly staff, great breakfast, good bed it was actually quite freezing in the room because of the air-conditioning (but because it was central air-conditioning, it couldn´t be put down)
Good location - near Central Station, clean and large room, perfect bathroom, friendly attitude.