The hotel is very central. The rooms are simple, clean, good area, with a nice design flavour. Very central - nice restaurants and bars near the hotel. 2 duvets in one king size bed. Had to ask to refill the soap vessel and water in the room.
good location close to key attractions in Berlin plus discrete and competent service
Very good location - good access to the city center and the tourist attraction, quiet and sophisticated surroundings. Very good facilities at the price.
Location The bathtub filled with water up to my ankles and drained really slowly
comfortable location, style design, free of charge of standard number on superior, friendly staff. expensive breakfast
You made us feel special! nothing
Clean room, wifi, good breakfast, good price, good staff
Everything we wanted to visit was either in walking distance or we had good access to transport. I found the hotel very quiet and all the facilities were clean. We found the staff very nice, however sometime felt they didn't always understand us properly, but this may have been as we didn't speak English. As I didn't like to have my room cleaned every day on two occasions we put the do not disturb sign on the door as we knew we would be returning to the hotel a few times during the day, this lead to a notice on the door on the second occasion, we felt this rude as it made us feel we were breaking some rules by not letting the maids in for a day. I also found the pillows quiet uncomfortable but did not feel like it would be okay to ask for more.
Excellent staff and hotel and great value for money. Nothing was too much trouble and the staff response to our queries was instant. We had to plug in the ariel of the tv ourselves and the telephone wasn't plugged in. No clear instructions on how to contact Reception since the booklet said one number when it was in fact another one
Location, staff, room add spa! :)
modern hotel, spotlessly clean and comfortable in the heart of the city. very good value and the option of a continental breakfast in the bar, at 7.50 was really good. could not get the wifi to work on my iPad but there was a business area with 4 computers anyway for free. Highly recommended.
Convenient to all local facilities ie. U-bahn, S-bahn and shopping
Very good position, nice breakfast, free WiFi.
Staff were very helpful at times
Free WiFi Internet, good breakfast. Good location. The furniture is a bit outdated. It's supposed to be retro style. That's ok, but at least bed could be a bit better :-)
I liked the good choice of foods at breakfast, the quietness of the rooms in the evening and at night and the central location in the city.
Very nice breakfast buffet I'd like to use stairs, not elevator. Now you had to find your way through aweful catacombs to get to another floor. But I guess this is a problem in many old buildings. Beatifully designed light staircases keep people in good health.
The comfort of the room (very spacious). The absolute cleanliness of the bathroom and the little gifts which are much appreciated by business travellers who may have forgotten some toilet items. The possibility to make tea and the free bottle of water. The availability and kindness of the staff I had some problem with the temperature in the room (rather hot on this day) and had to sleep with the window open.
In the center of (Vest)Berlin
Fairly central, friendly, good standard of room, good breakfast and the hotel was very clean. Our travelling companions said it was an excellent choice.
Location Smell of mould in the corridors
ok hotel to the price
The staff is very kind , help us a lot , the hotel is located 5 min walking for the old central station , which have all the buses and trains, and the main kodam st . The cleaning staff didn't change our towels everyday, have to ask for it everyday , the rooms are very small , no room for big baggage. The maintenance of the room is very poor.
On the last night of our stay, we returned to our room at approx 1 am to find that our room had not been cleaned!!! Also the pillows are the size of cushions, very uncomfortable.
the design, the lovely staff. wireless connection was free for only 30 minutes per day and was poor.
The location is ideal for easy access to both the shopping street and the Zoo.
The hotel lobby area and bar was very warm, relaxing and comfortable to enjoy the evening away from the cold winter night. We loved this hotel, everything was excellent.
When the air conditioning that was working in the afternoon was not working at 12 midnight, the night clerk did everything he could to move me to another room that also ended up not having proper air conditioning. It was a quiet hotel not far from the Berlin Zoo station. My wife could not come as she was ill, and the hotel was kind enough to waive the parking fee. Old wiring which blew a fuse when i plugged in my laptop. It took about 2 hours and four calls for someone to finally understand the fuse blew and to fix it. The hotel is an older 1970's style, dark wood and decor. Very touristy, the breakfast was nowhere up to standards of other German hotels, they did have the basics but not much else. International English newspapers which in nearly all 4 star hotels are free were not free here. There are many similar and newer cheerier hotels much friendlier to the business traveller nearby. I would not stay at this one again.
room was very well maintained by cleaners, also the choice of breakfast menu was very good. The breakfast restaurant was not prepared for large number of guests and to get a table I had to go for breakfast very early. Maybe it will be better to put smaller tables in restaurant than several large tables. It was very upsetting when I could not access to internet - on my reservation email there was clear massage that you provide easy access to internet (wireless and cable networks) but when I wanted connect my computer to internet it became clear that it isn’t possible - also nobody from reception was able to tell me how to do it + access to internet cost an extra payment. I think that price for night at the hotel is already high and should reflect international standards (free access to internet). Another problem which I faced was involved with the method of payment: my husband book the hotel for me using his credit card, and we clearly specified that I will pay by cash at the hotel - as I didn’t travel with my husband and didn’t have his credit card, but at my arrival I was asked for credit card to confirm my payment!
Location and comfort are ideal. limited wifi
The location was very good, 2 mins from the train station. The hotel was advertised as a 4 star hotel but is nowhere near that standard- a bit disappointing. The room was clean enough but having two single beds pushed together as a double is ridiculous-the beds kept slipping apart- not very romantic!! Also had to ring for toilet roll twice as cleaners oddly took half used rolls and left no replacements. The food in the restaurant was very good but the price wasn't. There are plenty of restaurants in the area that are much cheaper and food is just as nice. Breakfast also isn't worth 18 euro each.
Difficult to say what I liked best as every aspect of service,facilities,location,comfort,room and value for money was best! No negatives
Room was spacious, comfortable and quiet. The location of the hotel is also very convenient in a relatively quiet part of the city but with easy and quick access to the centre.
I really enjoyed my stay in Hotel Berlin. Very clean, friendly and helpfull staff and location wad perfect. It's only 5 minutes walk to Nollendorfplatz Metro where all the bars, restaurants and shops are located. There is nothing to complain or say negative things about this hotel.
Our room was quiet, cool in hot days either with air or air cooling system The room service staff were not fluent Engish speakers so there was always difficulties in getting what we wanted. The hotel is in an area without easy access to the U bahn and buses,
The rooms were comfortable. I felt at home. We paid first and left our things in the room.When we went to take our staff from the room the cards were deactivated and we could not open the door of the room. When I went to the reception to ask for help, I was not given a card, but instead someone accompanied me to the room in order for me to take my luggage. I did not like that. I felt like a thief.
convinient location no
The room was large, comfortable beds and had everything you needed. The hotel was in a great location to shops, tube stations and to get to all the major attractions. We made use of the gym and the breakfast was excellent. We couldn't get the safe in our room to work however this didn't cause a massive issue as we did not stay for too long.
air conditioning, location
Room facilities. Price of breakfast at 19 euros each.
cold room, only german and english tv channel, time limit on spa
i just liked the comfort and design of the hotel front desk staff very nice. and very helpful. breakfast too dear got it around the corner cheaper. no breakfast worth 19e pity. thats the only vault with hotel top class otherwise
good cocktails and location. the showers did not work because the hotel was busy, the television did not work effectivly the whole hotel needs up dating by 20 years in key areas such as plumming.
Nice, large room. High charges for internet and phone.
very cold, mostly unhelpful staff
The helpful staff and relaxed atmosphere
Very good. I personally recommend it.
Good location and comfort.
Executive room upgrade Spa and Piano bar
good location and good service
I really enjoyed the spa area, small but very relaxing.
Nice room, clean, friendly staff, and excellent location Wi- fi access in the room was poor, very little signal, same for mobiles.
Friendly staff, space, location Exclusive Breakfast was over priced, could have had in Hotel Cafe for quarter of the price.
The luxury and pampering of the experience!
nice rooms, service minded personel
Furniture has to be replaced. Heating system was out of order
Great location, lovely room, great service. Service and atmosphere in the Bristol bar was great. As a english speaker would have liked better channels to watch for example discovery or national geographic free to view. Some english channels were used for other languages during the day. One news channel is not good.
The service is perfect, the personnel kindly fulfill every request, the positon is simply spectacular, near to the sightseen bus' stop and to every cool shop or restaurant,even to la casa del habano!!!!
quick no-nonsense check-in, excellent room, great location, good restaurants, quick check-out I couldn't say. One of the best hotels ever!
They charged me for smoking 300$ and I'm not a smoker
Great service great location
Good atmosphere cleanliness got what we payed for Mini bar prices over priced
Centrally located, this hotel is one of the few hotels in Germany where a double bed is offered and not two singles pushed together. The staff were very helpful and he room was immaculately clean. Room service menu is extensive, reasonable priced and ideal for the business traveler. Room a little too warm at night - no way to adjust temperature. Breakfast at €25 per day was on the expensive side.
Very good location, close to public transport and shopping (KaDeWe). Friendly staff, excellent beds + shower. I had reserved a non-smokers + quiet room 1 week ahead of my arrival. Upon arrival, I was given a smokers room (only discovered it by the smell) located at the front side of the hotel (street noise with open window). When I explained, I was told that the hotel was fully booked. They changed me for the second night of my stay.
Staff are nice though there is a little bit of communication problem, I told them twice to give me a wake up call at 11am (they moved the bfast till 2pm on a saturday coz guest usually stayed up so late) but they totally forgot I usually take heavy breakfast so I skip lunch the hotel clerk apologized but still its not acceptable,especially if you outlined your plans for that day. Everything for me is excellent, the location,the breakfast buffet is great!
Excellent staff. Very friendly and helpful. Internet access very good. There was nowhere to sit in the room, just one very hard chair, not good for reading. Impossible to sit up in bed as there was a shelf just behind it which prevented the pillows to be piled up.
Nice decor and great location. Very helpful staff, especially Pedro. Decor is more form than function. Shower with red glass wall & no shower pan was not very pleasant. Gym often lacked towels & water. Air conditioner made ringing noise which disturbed sleep. Bed a bit hard.
the location poor service
We found the Hotel and the service very fine!!
Friendly stuff Colors of the rooms and coridors - too dark
relax, comfort, qualty of the service overall
Both the room and the spa were great! Also the staff was very helpful and the breakfast really good! The bathroom and especially the toilet wasn't really clean and we found a small empty bottle of vodka under the bed!
Hotel rooms where very spacious even with an extra bed having to be added. Very clean and staff extremely pleasant. Breakfast first class. Having to pay an additional charge for use of swimming pool and also an age restriction of 16 for use of the pool.
Free upgrade from hotel. Good location close to resturants bars etc, easy access to underground station. Good breakfast.
The luxury Swimmingpool closed
Spacious suite, kitchenette; access to swimming pool. (1) over-crowded swimming pool being in fitness club next door; (2) desk staff w/ less than great attitude--2 credit cards declined and 'viel Pech' before the clerk tried another line, on which my card turned out to be fine.
after a small problem with our reservation, we had to wait an hour or more. In response we were upgraded to a suite. No hard feelings here! taped batteries in the TV clicker (the top had been lost previously) - so it did not work very well. Did not like the pay for movie selection.
The hotel was within walking distance of restaurants and it was easy to walk to attractions like the zoo or even get the underground which was very close. Most of the staff were friendly and helpful and the superior double room was very big, with a lounge area and kitchen.
Staff always friendly and attentive. Room always clean. Wide range of facilities. Best location for us in Berlin. Having to leave!
This hotel was in an excellent location slightly out of the city, with shops and restaurants next door and a subway station nearby. The rooms were excellent and the staff were helpful and friendly. The room (suite) we stayed in had a seperate kitchen which was excellent but the cupboards were empty. We like to do our own breakfast while we are travelling and would have really appreciated a few pieces of basic cutlery (knives, follks and spoons) and some bowls, plates etc. These are also handy if you decide to prepare a role to take with you during the day or if you want a light snack in the evening (roll, cold meat and cheese) etc.
The rooms were big and comfortable We had two 14 year olds with us and picked the hotel because it had a pool. Very very disapointed to learn no swimming for under 16 years.
very friendly staff, very clean and spacious room, great location, nice athmosphere
The location is great, my room was spacious with a nice bathroom over the kudam. Staff are very helpful and friendly. The location of the hotel is great and very friendly professional staff
Excellent service and value for money
Friendly staff, cleanliness, efficient elevators, helpful concierge There really are no common areas for non-smokers to sit; the lobby is monopolized by businessmen smoking,drinking, and doing business. I was on the floor below the executive lounge and the sound of heels on the floor above me was unpleasant and annoying. This is only a problem for 8th floor guests in certain rooms. You'll need to be on an expense account if you want to buy breakfast here: 19 euro for coffee and rolls.
Espresso machine in the room The room was a little bit cold even when thremostat was on high
location, modern decoration, friendly hotel staff, large windows overlooking Ku Damm street, buffet breakfast. To have complimentary Internet in the room as in it is complimentary in the lobby. Also to be able to use the elevator from the hotel entrance up to my room floor (without changing elevators in the lobby that is located in the upper floor.
I liked hotel staff because they helped me in my problem. Also I liked the locaion of the hotel which is good for shoping. There wasn't Russian speaking man at the reception. The breakfast in the hotel is very expensive (21 eur).
the locaion, in the heart of central berlin, 2 min. from KU dam -
Fantastic staff and great location. Loved the Nespresso machine in the room. Gym was pretty small.
Breakfast and all the friendly staff 10th floor too high
Great location, good quality hotel, not the cheapest, but worth it.
I have appreciated the charm of the hotel and, above all, the position in a very calm street, very close to a U-bahn stop, in a fascinating part of Berlin, Prenzlauer Berg, rich in good venues, restaurants and pubs. The receptionists at the hotel did not seem very friendly, showing no attitude to speak English and speaking only German.
Great location for night life and access to city centre
The staff was excellent. The breakfasts were terrific and the Hotel is situated in a quiet area close to mass transit and great restaurants. I had to carry our "heavy" suitcases up several steps to the lobby of the hotel.
Fabulous breakfast, quiet room, great beds Breakfast was sometimes very crowded and the staff had a hard time keeping up. THey were very nice though.
The hotel is located quite central, yet outside the business of city life. Very nice courtyard and garden where you can relax; and very friendly and helpful staff.
Located 3 minutes away from U-bahn, few minutes from grocery store and restaurants, quiet neighborhood, helpful staff; provided me with extra blanket when I needed it; great breakfast none
Location, breakfast no air condition in room
Athmosphere, location, breakfast (especially bread!), staff, bathroom, courtyard (flowers etc.), friendliness. In my opinion there could be more green vegetables in the breakfast table (perhaps taking advantage of the Bio-market nearby).
Good location, inobtrusive but friendly staff, hotel obviously kept to a good standard, nice individual touches. I usually stay in chain hotels for business trips (because you don't want any surprises) but I am glad that I came to Myers Berlin on this occasion.
Good beds, warm shower, quietness, easy to reach, elevator, breakfast (value for money, but you must be hungry in the morning). Beds & bedlinnen a bit short for tall Dutchies.
The hotel was comfortable, quiet and in a perfect location. N/A
location near metro station; bright clean comfy room; friendly helpful staff hard to avoid getting water all over the bathroom floor when showering
Googd breakfast and space in the room Lack of drinking water in the bedrooms free of charge
Excellent hotel, helpful staff fantastic place to stay.
Great location close to Check Point Charlie. Friendly staff, well furnished, comfortable and clean rooms. Quiet. No bath
The breakfast, the location and the room
Very good value, good location next to the Kochstrasse U-Bahn station and of course, Checkpoint Charlie. Clean, quiet rooms.
Front desk staff very friendly, informative and helpful. Rooms very comfortable although could have used some extra pillows. No tea or coffee making facilities in the rooms and room service for tea ridiculously over-priced. €8 for two teabags and 2 mugs of hot water. The cafe across the road makes better tea for a lot less. Had book a double and got two single beds pushed together. This is not too bad but the two single duvets were far too small.
centrally located, but still very quiet, roooms nice and comfortable, friendly and helpful staff bar could be opened earlier than 6 p.m.
Excellent all round facility. Great location.
Breakfast was excellent. The U station only a few step from hoteldoor is a godsend. The guys in the lobby were all very helpful and efficient Acctually no.
Closeness to the start/finish of the Berlin Marathon Swiming pool water was very cold.
Thhe Breakfast Buffet was fine! The Hotel is really old and you see it in any corner! The carpets are from the 70´s the curtains were so dirty and even damaged! It was difficult to close the curtains to get darkness in the room to sleep. Even the uniforms of the staff were obviously used and old like the carpets! Not a good feeling to stay in that house.
Central location, the staff were friendly and helpful, all the rooms were clean and comfortable, the hotel has a very modern design and feel. The food and drink, especially breakfast, was very expensive
We were given a suite which we hadn't booked but was perfect for a family with a sofa bed for our 2 year old and a cot for our baby. lots of space and comfort as a result. one of the reasons we chose the hotel was for the swimming pool which we thought would be nice with children. Unfortunately it was freezing cold, too cold for the baby and our 2 year old was shivering for an hour after using it!
very beatutiful. convenient for my purpose, good facilitie including pool,lounge with interent access
Staff members greeted us warmly and the lobby looked very luxe, so it was a good first impression. We found the room and bathroom to be very clean and of a good size for two people - not spacious, but pretty similar to most American budget chain hotel room sizes. The bathroom had a large countertop area for toiletries, and it was great to have some chairs in the room, too, so we didn't have to sit on the bed all the time. Sure, the carpet looked worn, but nothing else looked shabby and it didn't affect our comfort level at all. We always hung the "do not disturb" sign on the door overnight and were never bothered by housekeeping. Plus, the location was perfect - a block in one direction to the metro, and a block in the other direction to the bus. It was extremely convenient to get around, and close to plenty of restaurants, shops and things to do and see. We got an excellent deal on .Price..line. and were very happy with our stay. The water temperature in the shower fluctuated a bit during peak showering times. Also, the mattresses were harder than I'd like and thus not that comfortable for me, but that is subjective. Pillows were quite flat, but they happily sent us more when we asked.
The hotel room smelled like smoke despite the staff leaving the window open. The room was tiny and the bed was practically a pull out. I use Kayak to book hotels and was disappointed by this choice especially considering the extremely high price I pay of over 350 dollars for a small twin bed.
I liked the pool and that they had bikes for rent. It was close to a lot of things which was very nice. Housekeeping woke us up every morning at 10 am. When I'm on vacation I don't want people coming into my room and waking me up. Any other hotel I've stayed in they don't start housekeeping until noon or so but I guess that's how it is here in Germany. The shower wasn't draining but they fixed that the last day we were there.
Nice staff, polite and helpful. I think it's an expensive hotel and it needs refurbishment. It doesn't look like a 4*hotel (e.g. no shoe polisher, no tea/coffee in the room, the room smelled as if somebody had just smoked before I arrived, thou I had specifically asked for a no smoking room etc.)
Swimming pool Cigarette smoke smell
Stayed here during Berlin Marathon weekend. Chosen it because of location (500m from the start/finish). Very nice and convenient place. Overpriced, though. After booking I emailed hotel and asked whether the late check-out option is available. Was told that at some additional fee like 30-40 euros it is. However on Marathon weekend they cancelled that feature, which I knew only after arriving. Had to check out early - put some disorder in my plans.
friendly atmosphere, helpfull staff using the internet computer together with printer didný work. staff was helpfull to give me another opp.
We have now visited 5 cities in Germany. This is by far the best (up to North American standard) we have seen in Germany. The price happens also to be lowest. It even has a large bed, not normally seen in Germany. There is also a free computer access for internet (though only one). The location is quite good, within walking distance to the Museum Island and Unter den Linden Street. Only one computer for internet access. But better than none (usually the case in Germany).
Breakfast Their systems was break down when we arrived the otel, and reception clerks was not experienced people.
Most of all I liked, that the hotel was 3 minutes walk from the metro station (Marchishes Museum-line u2). And it is close to the city centre (15-20 min walk), where you can walk and walk along the main sightseeings, until you get tired and then it will be easy to return to your hotel, that will be not far from you anyway. We liked breakfasts very much! They were really luxurious. Very various, rich and delicious. The room was OK-not big, not small, comfortable for a family with all necessary facilities.
Nice hotel located in a good place to offer you the opportunity for visit Berlin.
The hotel is OK. Good location. The staff, at least the one thet greeted us, useless and very rude. First floor rooms can be noisy and smelly (sewage)
The room was nicely decorated with all the necessities and a bit extra such as free coffee. The Cleaning ladies was very nice and supplied us, without us having to ask for it, with extra pillows. The process of ordering Breakfeast on the hotel room is badly described. The cleaning personel should be able to bring the request to the kitchen in stead of hanging it back into the room again.
Friendliness and helpfulness of staff / breakfast / comfort of rooms No free wireless internet
Proximity to all of the sights I wanted to see during my stay in Berlin. The expensive breakfast.
Quiet Staff, first, pretended he could not take my miles card (even after I insisted and sounded surprised about it) and seemed to be really upset about my question. Then another one (the supervisor?) said it was possible.
Excellent breakfast & evening meals, good locatoin for sight seeing
Bed, Wifi, Staff
Staff was very helpful NA
Great staff, excellent breakfast, good location!
Our stay was very pleasant, the spa is great, very good breakfast, hotel staff is helpful and nice. Only it was very hot in the room, though the heating was off.
The room was the largest hotel room I've ever been in! It was well maintained and the hotel staff made us feel like important guests.
Have stay in many 5 star hotels around the world. The service, in the breakfast restaurant, was the best we ever had. World-class!
Excellent location, central for all eventualities, big rooms and a quiet hotel, knowledgeable staff.
The staff at the hotel was very courteous and helpful.
An excellent breakfast The decor was more suited to a hotel from the
The location and everything about the hotel Overcharge on Garage
Just what you would expect from a 5 star, very enjoyable stay
nice staff, perfect location room is very warm! even if you opened the window
Very nice hotel with helpful staff and excellent breakfast
Breakfast was very good. The housekeeping did not clean my room very good.
I booked a standard double room, so was pleasantly surprised when we ended up staying in a suite.
good prices, nice rooms, central location
I like breakfast and also the flexibility of the staff. Internet should be complimetary and available for everybody. And There should be hotel information and berlin information in the room.
Have to pay for video,11,90EUR á day, I think very expensive.
The location and breakfast
Customer service excellent. Small room no AC
I stayed in a suite. It was very well equipped and furnished. Language was not a major problem. Staff are friendly and always simile at your face. They are offering nice apples.The business center and accessibility to the internet is perfect Breakfast menu is the same everyday. Suites needs electrical equipment.
Beautiful room, good central location. There is a u-bahn station right across the street, which is very convenient. Also, if you want to, you can walk in 15 minutes from the hotel to the Alexanderplatz. The shower fell apart twice during my stay. However, I managed to fix it myself without any tools.
romm very large and confortable, with small kitcken- very quiet Breakfast a little bit expensive
Friendly staff. n.a.
It is in center of Berlin, from there you can easy go everywhere.
It was great! ! ! I was very impressed with the room & its location in the building. As well as the location of the hotel in the city. No air conditioning. It was very warm on the days I was there.
I was in Berlin for a couple of days on a business trip. Overall, the facility is mediocre. It is clearly old and a little bit rundown, but nothing particularly major. They try to keep it clean, but there is only so much you can do without major updates. Don't get me wrong-the hotel is not dirty, but it has more of a 2 or 3 star hotel level cleanness, definitely not 4. The location is OK. It's a bit further away from the center, but the hotel is literally in front of a U-station, which makes it easier. My main two issues were with amenities and service. First, they have the worst wireless I've ever encountered anywhere in the world. Literally that. The connection was poor and kept dropping all the time. It was impossible to get any work done in the room. I could do some in the lobby, but not in my room. Also, weirdly, the terms of wireless service prohibit you to use Skype or IM under the argument of protecting copyright. I am not sure I understood this logic, but I couldn't communicate with my family from there anyway, because of the poor connection. The TV also didn't work very well. The few channels in English they have kept disconnecting. Second, the hotel staff, while not rude or anything, was very unwelcoming and not helpful at all. For example, I arrived pretty early and although I did not expect them to have a room for me at that hour, I hoped to use that time to do some work in the lobby. It turns out, you cannot access their wireless without a code and they will not issue a code unless you have a key to your room. They did check me in on arrival, but since the room was not ready I couldn't use the wireless even in the lobby. Why? Nobody gave me a reason, other than this is how things work in their hotel. The staff were not ready to do anything to help. Another example, when I learned couldn't use the internet in my room, I asked the front desk for instructions for getting to some place. Getting those instructions was like pulling teeth - I had to guide the front desk person through the process of looking for commute instructions online all while she does everything to show me that she is doing this unwillingly. Finally, I needed a band-aid at some point. Of course they did not have any. Honestly, I wouldn't mind most of it, but for what they charge and for the reviews I expected more. I will avoid this hotel in future. There are other options in their price range.
staff was great room was a bit warm
Great spot to see Berlin. They weren't kidding about being close to public transportation, and even walking to a lot is a possibility. Room was classy, comfortable and clean. The entire hotel was, to our young eyes, a little classier than we'd normally stay in, but the price was right and we enjoyed it very much. Took forever to get checked in. Front desk was mostly polite, but we felt a little brushed off waiting to check in. They did however hold our bags as it was well before check in time.
Proximity to Ubahn station and tourist sites. Had to use the bar in sister hotel across the street.
Rooms clean, nice atmosphere, poor personnel Personnel behaviour during check-in
The location of the hotel near to the Chinese and other Embassies, with very good Public Transport from nearby Jannowitzbrucke Station.
Breakfest was perfect. Very good situated, 2 steps from U2 station Maerkische Museum. Very polite and friendly stuff. 2 bottles of beer and 2 mineral water for free. Very good spicy indian restaurant in hotel. Saune and spa, but we didn't use them. Everything was super. May be there is no good views from this hotel, but nobody offered them and it is not very important. In description it was mentioned that there is 1 double bed, but in fact there were 2 beds, which a little bit were mooving apart.
I liked where the hotel was situated , off the main Kurffudesdamm Street,plenty of places to eat. There was no iron or board in the room ,had to request,the price for a bottle of water 3.50 euros was more expensive then a coffee,
breakfast/ lobby/location/staff it would have been nice to have clean towels daily, and towels that were better quality.
Central Position very good.3 Aircon was not the best.
Didnt stay a lot of time there,since we were roaming around berlin,staff was very kind and effective,warm rooms,best was that they have smoking rooms.
Exellent location - it's very close to Kudam. The carpet on the floor needs to be changed.
Best location possible (in my opinion). Only a few minutes walking distance from the central Zoo train station, and from there it's easiest to get to everywhere in Berlin. Also very close to Kurfurstendamm street, in which you can always find something to do. Rooms were quite spacious and comfortable. Price was fine. Shower wasn't very clean. The desks were sticky and the floor wasn't washed. Poor or no WIFI reception in the room. WIFI only available in the lobby. Accused us in using the minibar falsely. When confronted, dropped the charges.
Location and good experience with a former stay.
Location was superb ! Beds weren't so comfortable... Free WiFi would be appreciated !
Staff very friendly, professional and helpful. Good location. Front entrance and reception exception, however rooms were very basic for a four star.
Clean, friendly staff, quite street
This hotel is located in an upscale area of Berlin. Many folks visiting the hotel would like the fact that there's lots of shopping and restaurants nearby. The hotel didn't provide many amenities like a gym or on sight laundry but the room was clean and provided what I wanted I quiet room at an affordable price that included internet. In addition I really like the fact that the room came with a Juliet balcony to allow fresh air into the room. It was fine.
Great location. Lobby is nice. Great value for money. I don't like when reception requesting vouchers or booking emails etc. ID should be enough. At least print some photographs for empty walls in the room.
The breakfast was amazing. Rooms very clean. Hotel ideally situated to get around Berlin.
Awesome location with perfect view which I do not regret I requested. Good room with perfect design and huge window. 1) Slight wind from under the door. 2) Some sound from probably disco bar or something late at night. 3) No free WiFi internet even in the hall!!! 4) No space in fridge for our own food. It was stuffed with their expensive mini-bar stuff.
Good location and good breakfast
Location. Nice room but small, Great view Quality of accesories, ie. towels, toilet paper, soaps and shower products. Also they charged guests to access their Panorama Terrace which is advertised as a positive point to the hotel, we found this a bit rude to say the least. Breakfast was expensive and there was no cheap option for my wife who doesn't eat much for breakfast
The toilet facilities are not satisfactory. It is a problem, that the toilet almost is situated in the middle of the room with poor privacy.
The location of the hotel for fantastic for sightseeing - very central with good access to busses and trains. The staff were helpful and the accommodation very comfortable. Will definately stay again. All good
the Sunday brunch! room was a little bit small - no much room between bed and desk
Clean room with great location. The Internet access was very expensive. Restaurant was well furnished and great service but the food was a joke.
Excellent central location. Room well-laid out,warm,comfortable, very clean, nice hot shower. Stunning view! Plenty of choice at breakfast. Queues to check in. Very loud music outside hotel which started about 22.00 and was still going strong at 2.30, when I finally fell asleep. Coffee cold at breakfast, as they put it in pots which were then left on the table throughout breakfast service.
Great location and tidy rooms. Panorama terace was not worth the hype.
Location was great, and the bar was really nice too. on arrival we were told that the bar on the top floor did not exist anymore so that was a little disappointing. on arrival we were told that the bar on the top floor did not exist anymore so that was a little disappointing.