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Close to Ku-damm, really nice pool, sauna and steam room. Decidedly uncomfortable, sterile atmosphere in the room, lacking any significant decoration. Weird, impractical shower.
Great room, very clean and well kept. The wifi was great No problems
Location We could have used some help or directions for turning the lights off and on.lol
The place where the hotel is situated and the staff. No airconditioning
great location, wonderful staff, and large comfortable rooms (european wise)
- there should be free wi-fi at at a 5 star hotel
Very good hotel. Quiet and has large rooms. We had a two-room apartment and balcony and liked it a lot. Good personnel, friendly and alert. Super.
Very clean and spacious
When we arrived, we were greeted by an incredibly friendly and helpful staff. The hotel is beautiful and in a great part of Berlin. We would definitely stay there again.
Swimming pool, room The breakfast was not specially good. Simpel and not 20 Euro worth
We found the staff to incredibly helpful. Nothing was too much trouble for them and they were always welcoming and cheery. Clearly one of the greatest assets of the hotel. A separate work area/desk would have useful for business travellers, although there was a table and this is only a minor criticism.
The ample room and the kitchen. Staff were very friendly and helpful Although non smoking room, unfortunately the corridors still have the smoking smell around - not sure if from past or from other rooms
excellent location; courteous, efficient staff; n/a
This hotel was in an excellent location slightly out of the city, with shops and restaurants next door and a subway station nearby. The rooms were excellent and the staff were helpful and friendly. The room (suite) we stayed in had a seperate kitchen which was excellent but the cupboards were empty. We like to do our own breakfast while we are travelling and would have really appreciated a few pieces of basic cutlery (knives, follks and spoons) and some bowls, plates etc. These are also handy if you decide to prepare a role to take with you during the day or if you want a light snack in the evening (roll, cold meat and cheese) etc.
Spacious suite, kitchenette; access to swimming pool. (1) over-crowded swimming pool being in fitness club next door; (2) desk staff w/ less than great attitude--2 credit cards declined and 'viel Pech' before the clerk tried another line, on which my card turned out to be fine.
Free upgrade from hotel. Good location close to resturants bars etc, easy access to underground station. Good breakfast.
Staff always friendly and attentive. Room always clean. Wide range of facilities. Best location for us in Berlin. Having to leave!
after a small problem with our reservation, we had to wait an hour or more. In response we were upgraded to a suite. No hard feelings here! taped batteries in the TV clicker (the top had been lost previously) - so it did not work very well. Did not like the pay for movie selection.
Very nice facility. Very near public transportation for easy access to anywhere in the city.
The hotel was within walking distance of restaurants and it was easy to walk to attractions like the zoo or even get the underground which was very close. Most of the staff were friendly and helpful and the superior double room was very big, with a lounge area and kitchen.
The luxury Swimmingpool closed
The rooms were big and comfortable We had two 14 year olds with us and picked the hotel because it had a pool. Very very disapointed to learn no swimming for under 16 years.
Hotel rooms where very spacious even with an extra bed having to be added. Very clean and staff extremely pleasant. Breakfast first class. Having to pay an additional charge for use of swimming pool and also an age restriction of 16 for use of the pool.
the hotel staff were very friendly and helpful...much nicer then in many higher priced hotels we have stayed in. parking garage is not very good for large cars but fine for a normal size sedan. We had teenagers and requested rooms next to each other. The rooms were at the opposite ends of the hall around a corner.
Breakfast was a little disappointing for a German hotel, we thought.
The helpfulness of staff, the decor, the location. the shower needed some repair
In a very nice area Room a little small
central, new, quiet
The room was pleasent & bright. I liked the design of the shower room. The staff were helpful and friendly. The breakfast was good and the location was great. Some of the furniture in the room was a little bit battered and an old style TV - but it was no big deal
The staff were very welcoming - we were a stag party of 12 and weren't made to feel like social piriahs ! Expensice champagne!
The Hotel staff was very friendly, helpful and professional! Construction taking place behind and over (demolition/debris removal) the hotel during the day...but all things considered, not that bad really.
Big rooms and very clean. Fabulous staff. Location not so good
Minimalistic, artsy, good value for money, relatively nice location, friendly staff. While a nice concept, furniture and hotel look & feel could be better. (i.e: Room carpets, curtains)
The staff was very helpful and all my questions about what to do and where to go while in Berlin were answered. The construction site next door.
the room. it's a rather clean hotel. Not very cosy. Breakfast is not included,cost 18 euros , guest go outside for coffee and a croisant.
Rooms were clean, good location, breakfast was OK The staff was not helpful at all, quite rude. the hotel is not 4 star, it should be better 3, I get the room for disable people, I didnt get it.......there was special bathroom, toilette and I was too tired to complain. In general I was expecting something much better for that money
The location was excellent, just of Kurfurstendamm, easy access to the main shopping centre, restaurants and bars. The noise between rooms was a little annoying, seems to have very thin walls !
staff and breakfast 1. room was cold. Heating on but inadequate. 2. Bar and reception area wonderful to look at but not to entertain friends to drinks.
Excellent location, nicely renovated rooms Buffet breakfast too expensive, wifi not free
The location and the cleanliness of the hotel were its best points The staff were poorly trained, generally unhelpful and the level of services provided was very poor. For example, you could not get a coffee at 10.50 am in the hotel and the room service could not deliver coffee for 1/2 an hour despite ordering it at 7am (when room service opened).
I liked the convenience of the location especially. Easy to get to from Tegel Airport and a short walk to the U Bahn for sightseeing trips around the city. The hotel itself was well designed and furnished. The room was a good size and had everything you would need for a short trip. Not a big deal but it would have been nice to have a kettle as standard in the room to make some tea or hot drinks.
Nice and freandly stuff. Really near to the Kurfürstendamm und a good connection to the city. 15€ for parking is expensive but usual for the area.
the friendly staff, the room is huge and comfortable and beautiful..for the price i'm paying..this is a very good hotel and affordable the distance to the centre..
The staff were very friendly and professional. Very close to Berlin's main shopping area. The breakfast was a little expensive, but there's many places nearby the hotel.
Location was great and very comfortable bed needed more staff on reception at times - and when we broke a glass in our room the vacuum cleaner could not be located as it was early evening. More effort to ensure there was no glass remaining would have been appreciated.
The staff was very helpfull and friendly! A nice place to stay at. Studio was nicely decorated and we had enough space! Ideally for a city trip.
All the staff were extremely helpful and friendly. The location was in a good part of town with easy access to many local attractions and services. The room could have had a few more toilet rolls. 2 was not enough for 4 males for 4 nights and 5 days.
The apartment was spotlessly clean, well-appointed and very quiet. I would definitely return to this hotel.
Excellent staff, superb rooms; location Poor bed quality, poor linen/pilow quality
the design of the hotel, modern and comfortable rooms, near to S bahn, near to shopping centers don't like that you have to pay extra to clean your room
kitchen in-room with full cooking set; clean room; spacious washroom; good for long stay (e.g. a week) long walk from Metro (around 10 mins) ; only LAN for internet (no wifi); entrance not "visible" from main street
Good new rooms studio, well equiped kitchen, nice bothroom, polite stuff, good location, coffemashin in the hall! I really liked it, we were very lucky to get there
New nicely designed and furbished room. We especially enjoyed a kitchenette - we prepared our own breakfest which was much chepaer and more convenient for us - no need to dress up and go out. Location is also quite good, close to many shops and restaurants.
great location, friendly and helpful staff, wonderful facilities. We were very comfortable i'm not just a spoiled American but not having a shower curtain/closure is truly irritating.With such a wonderfully equipped room it doesn't seem excessive to install a shower door.
This hotel was very stylish, comfortable and a good value for money. Loved the mini kitchen. Great location. It would have been good to have some English language TV channels.
Wifi internet connection is too expensive
The size of the room. I asked for a sngle room and for the size I would say I get a double room. Location is also good. It's a quiet neighborhood but well comunicated by metro! The machines in the exercise room were not working.
Big space and bathtub
Good breakfast Good price for the room Close to subway Internet access was not uniform across the hotel, and it would get interrupted all the time. Minuscule shower stall Tge weather was hot during my stay and the air conditioner was not up to the task of keeping the room cool.
nothing i would not stay again more of a hostel than hotel very old rooms
Good location, good value of money. The bed and bath rrom can be better.
the room was clean ...only 150m to the underground no air conditioning ... breakfast was so expensive
no air conditioning in the room and it was very hot
The staff at the reception is very friendly and helpful, speak English. The rooms are large. Cleaning service is very poor, rooms are dirty, bed linen were not changed during our 11 day stay. We put the sign "do not disturb" at the door and cleaning ladies called us saying "there is a sign at the door so we call you to ask when to clean your room"!! Can you imagine that? No restaurant at the hotel, only bar and pizza. The cost of the breakfast is very high. Sound proofing is poor.
I liked the comfort, location and hospitality of the staff. Also, I liked the interior design very much. Congratulations!
Hotel located in a quite neighbor hood but next to a subway that gives you a quick link to all the touristic attractions that you need to be. Hotel staff is courteous with a willing to help attitude. Rooms are clean and comfortable Nothing that I can think off
Uncommon but very good room layout. Very helpful staff. The cleaning staff did not disturb you in the morning like they often do in hotels. The hotel need some more signs in the hallways so that it will be easier to find the way to the rooms. When you open the minibar you are greeted by a sign that says that they have plenty of refreshment in the lobby so why install minibars in the rooms at all?
Everything. The room was exquisite, the food inexpensive, healthy and delicious and the staff were friendly without being intrusive and helpful in everyway. Breakfast was a bit hit and miss and I didn't realise until the last day that you could order eggs from the kitchen, it would have been good to have had an induction on the first morning.
Room design and size, swimming pool, breakfast, parking - very good Sauna area was overcrowded.It was difficult to find place for bathrobe.The floor there looked a little bit dirty. There were no clear instruction or signs on visible places about rules and directions.Way to some facilities was too confusing. It looks like gays use sauna aria for initial dating.
Beautiful,modern large rooms. Excellent health facility. Convenient location for shopping in the Ku'dam area. Free Internet (but no wireless).
Friendly checkin staff and nice quiet room.
We liked your staff very very much - the reception staff were extremely helpful and friendly. We enjoyed very much talking to the lady who tends your bar, and finally, the breakfast is excellent, and the two waitresses were excellent. We are planning to return in the better weather, and will definitely stay at this hotel! No complaints at all.
Personnel was very helpful, expecially with my 14 month daughter, thanks to all they have satisfied all our needs.
quiet, close to subway no gym, breakfast no included and costs an absurd EUR12.- pp, relatively expensive for location and standard, rip-off minibar.
Location Bathroom - small
it was clean and confortable it was a bit far away from the city center, breakfast too expensive!
First of all the location in town : nice neighborhood with interesting shops and restaurants - secondly: super breakfast ! Very slow elevator!!
The Hotel was clean and modern. Breakfast dear for what you got. Beside an underground station - Gruntzelstrasse. Not City Centre - not a milion miles away but you do need to get the undergroud and a train to get into see the sights. Nowhere really around the hotel to eat except some small dives! There is a bar across from the underground but there was no atmosphere at all in it and it was hardl open!
very close to messe berlin and public transport lots of noise from nearby trains. no room service
The staff was very friendly & helpful. The location was also good being next to the metro train station. The room was to cramped for space & barely enough for one person. The bathroom was also pretty small.
staff . beakfast small rooms , near the train station ,
very good breakfast, little noice from train ....
The staff was extraordinarily friendly and always very helpfull; the breakfast was rich and the room nice and cosy. I like the boutique hotel athmosphere and the quite and super central location. no free wifi; no sauna or spa
Cloness to station, piece and quiet.Very near main plaza with lost of shops and restaurants having to pay for wireless internet as an extra.
Nice room, quiet, good area, built in 18something, close to tegel airport, nice friendly staff. No room service. very inconvenient
Quite hotel, good location,fair price.
Location Bed was old/tired.
The hotel is very nice, in a nice location, parking available at 14 euro/day. You can take the S-bahn or a bus everywhere. There is a coffee shop just across from the hotel. We definitely liked the hotel. You have to stand to use the internet in the lobby.
Helpfulness of staff. Standard of accommodation. Excellent breakfast choice. I was disappointed that there was a charge for paying guests to use the gym facilities.
it is very well located in the heart of berlin. For me as a Berliner it is very convenient to come back home for a few days and utelize its position to drop into friends, family or go golfing etc. sometimes a bit noisy from the Hallway. There is certainly room for improvement.
nice location in the center of the city. it's okay.. but price was too high
Very comfortable and stylish hotel in an excellent location for my meeting at the ICC. Reasonable prices for internet access. Great breakfast.
I liked the helpfulness of staff and their ability to find solutions most satisfying.They are very courteous and made efforts to make your stay as pleasant as possible.The hotel is superbly located to travel to city and is well connected through both bus and underground.It has access to great eating joints within walking distance and shopping centres and the zoo is within walking distance.The design is very hep and minimalistic without being insufficient.Great feeling of security too.But of all,the staff here were very special. The website which advertised the site and my understanding of the booking was based on free access to internet.However I understood that it is a paid service.I did and it was rather frustrating to get a high speed internet which was not more than 11 mbps....annoyingly slow.It took me ages to get mails downloded to OE.On expressing the greivance,the manager was courteous to let me an hour of free use at the lobby which inconveneienced me,but there too it was pretty slow.I latter understood that my room had issues with both wifi and the land connection.To be fair the manager was ready to issue me an new room with better connection,which I refused.If at all I had a suggestion,I will like the staff to check the net connection too before letting
Clean, spacious room - Good breakfast Extreme traffic noise in our room (6th floor) on the streetside (Kurfürstendamm) (day AND night), despite double glazing
not much. the decor was not my style. but it was clean and tiday and the bed comfortable. What did i like - the pillows. the decoration. bland boring minimilistic cold.
Design, atmosphere, comfort, breakfast Once we had checked out, the service could be better. We had forgotten a pair of shoes in the room and they couldn't be found. The personnel did little effort to find or propose a solution.
Good location,clean,smart.modern. no
Location is perfect, quiet street with nice pub and restaurants next door.Opposite large Bio store:). The personnel couldn't have been more friendly and helpful.Our room was very quiet even though it was next to breakfast room. Easy access from airport with local bus.
there was a fan in the room which kept it cooler, great location, great breakfast, restaurant downstairs was also very good - get a deal if staying at the hotel floors squeaked
Nice breakfast selection. Very nice room for the price.
It's a lovely hotel in a beautiful elegant building in the very centre. The staff is absolutely wonderful, the rooms nice and clean, the food very good. We spent there 2 days with the kids and loved it there.
Convenient location with staff prepared to give advice on how to get around
Location - perfect. Close to everything. Almost right on Kudam. Breakfast - normal I won't say that room we stayed is 3 stars.....it's 1-2.....No shampoo, no toothpaste, no body soap - just soap for washing hands. But I suppose, they also have ok rooms.....you just have to be lucky....
The location and the breakfast were great !!!!! It was raining and they did not turn on the heating. It was really cold !
Very helpful staff
Great location, excellent hosts and comprehensive breakfast. If you are large or if you want space, be sure to book a double room, not that much more and more space for you, the 'studio' is small but comfortable
Near from the Berlin center, public transport
The price was really convenient for its location.
Friendly and helpful staff. Very convenient location. Easy accees to UBahn. Very clean and comfortable for a solo traveller. Sound proofing between rooms was not very good, but did not spoil stay.
Extremely price worthy (€90 for two persons two nights) Breakfast not included in price, add €9,99 per person and day, however, good breakfast cafes avalible in the blocks around the hotel
Very nice staff and well organised. I definetely recommend it. Good placement too, only 10 Min away from the Uhlandstraße U-Bahn Station
The hotel is really next to the Ku'damm, so the location is excelent. The facilities are great and the hotel seems well preserved, although the walls could be better sound-proofed - sometimes guest from other rooms could be overheard. Staff isn´t overly nice but they are polite enough. Overall, would stay again.
Hotels location was good. Neighborhood was quiet and seemed to be safe, but Hotel was just walking distace from shopping center and trainstation. If you liked to use bus, the bus stop was really close to the hotel. Hotel staff was ok and the room prices were good. Hotellin sijainti oli hyvä. Ympäristö oli rauhallinen ja vaikuttu ihan turvalliselta, mutta ostosalue ja rautatieasema olivat silti kävelymatkan päässä tai vaihtoehtoisesti bussilla pääsi aivan hotellin nurkilta keskustaan.. yhden hengen ja kahden hengen huone olivat hinta laatu suhteeltaan hyviä. Henkilökunnassa ei ollut mitään valittamista. Yksi kerros oli remontoitavana siitä plussaa +++ Bed of the double room was small (120cm) but fine for me. I didn´t like carpet floors (allergy and asthma?) and no airconditioning (we visited in autum so it wasn´t problem). Kahden hengen huoneen sänky oli pieni 120cm leveä, mutta minua se ei haitannut. Hotellissa oli huoneissa kokolattiamatto eli ei sovi välttämättä allergikolle/astmaatikolle ja ilmastointia ei ollut. (matkustimme syksyllä joten ei haitannut)
The bed was very comfortable , which is unusual for a budget hotel.Also quite central for shopping and restaurants and near to the subway.
service. friendly, helpful staff.
Simple, no thrills hotel in good location in West Berlin. Staff was friendly and helpful, hotel was easy to get to and there are plenty of shops and restaurants around too. All good for us, nothing really to complain about.
A very comfortable and clean hotel. Good value for money We would like a room in a higher floor as we have asked for it during the booking process. We were on the 1st available floor (2nd), as they were reconstraction works on the 1st floor.
Very friendly service. Were flexible with our early departure times. Thanks for the Broetchen!! Great central location easy to reach. Perfect for exploring the city (100 and 200 bus from Zoologischer Garten perfect for hitting many of the sightseeing spots).
I liked the friendliness of the staff, they are very kind and helpful...! The room was ok and very clean. Also the hotel is situated very conveniently for sights, shopping etc.
Good value for money. Good location.
Very friendly, helpful, bi-lingual staff, who clearly knew the tourist attractions of their city. It is a 19th Century building so the rooms are large and airy with some original features, excellent buffet breakfast included in the price so really excellent value for money. Very convenient to shops and subway. We were very happy and comfortable there.
Bed was comfortable, breakfast was good. They called a taxi for me and it came very quickly. Staff on site very pleasant. Staff on phone, a bit brusque. Under construction, no staff after 3pm, 4 flights of stairs to this pension (a different pension on the 2nd floor), 2 star rating is more appropriate, way overpriced for service, furnishings, and convenience. not a 4 star by any measure.
Excellent location and very friendly staff. Room spacious and well appointed. Very good value for money.
A quiet, central location, close to U and S Bahn stations. This is a basic hotel, that was a cheap and comfortable place to sleep with breakfast included. Tea and Coffee making facilities would make the stay even better.
It was in the center of town. Breakfast was very nice. The staff is fantastic. They speak English and are very accommodating to needs We have children...and we felt that we had to keep our voices low. The building is older.
Central, inexpensive, comfortable, good service. Wi-Fi connection did not cover my room, had to go out in the lobby.
I feelt good I was missing cleaning
I only had shamppo on my first day in. the breakfast was not served as agreed previously.
Breakfast was wonderful
The hotel is very nice, clean and only 5 minutes walk to nerest U-Bahn. Good hotel and owners are helpful and very friendly.
good location, very helpful personnel, english speaking
friendly staff, clean, modern and clear rooms, large breakfast, good starting point for city trips
The staff was very friendly. Location of the hotel (quiet area and yet very close to the centre of west Berlin). Great building with a lot of potential. Breakfast.
Large and clean room, good services, nice location, delicious breakfast! The reservation could only be done using a creditcard
Staff friendly and helpful. Flexible arrangement for booking in (we e-mailed ahead to say our flight had been changed and we would be arriving very late at night. Recieved positive reply same day). Good buffet breakfast spread over most of the morning. Staff looked after our bags on day of leaving which allowed us to spend the day unencumbered. Was a bit of a walk to the nearest U-bahn (500 metres) and nowhere local to have a bite to eat.
Very helpful staff and pleasant. Nice quiet street. could have done with a better bar area - rather craped and really just a passageway.
Friendly and helpful staff. Comfortable accomodations. Quiet surroundings.
Very good value for money, not a fancy hotel but provides good size room wth decet facilities in a handy location. Would sta i again when in Berlin
Cleanliness and size of room. nothing I didn't like
lovely room no cooling
The Hotel was very clean and well maintained no a/c but not too big of a deal at this time of the year
Staff was great, very helpful and polite! Room was clean, comfortable, and bathroom well equipped. Very quiet and safe neighborhood. It's located near Kurfürstendamm, a major shopping strip, which also has the Kaiser Wilhelm Memorial Church (a must-see), but that's about it. You'll have to take a lengthy subway trip to get to the main tourist attractions. Subway station 5-10 min away. Room does not have a safe. Breakfast is expensive (15 EUR), though there's an excellent café/bakery nearby. Internet not free of charge.
Little bit out of town in a quite area and close enough to the Metro. There was nothing to dislike
one of the reciption she was so nice and help me for my trian tickets but i forget here name it is not on the main street
Staff were very friendly, cleanliness was outstanding, food at breakfast was lovely and wide choice. None at all
yes ,but at not at the price we paid.
Very helpfull personel - nice and clean appartment
practical rooms, ease of access
Location, hotel facilities, stuff.. Everything was fine
the location is perfect. very close to the shopping mile and easy to reach via public transportation. Twin bed rooms have only sofa beds, which are not so comfortable and wide as normal beds.
Pease, good service, near to everything like shops, restaurants and sigthseeingattractions, S-bahn und U-bahn. No, I was satisfied with everything.
Clean, great location, the kitchen is great. But the sofa bed is not very comfortable.
it was good as the hotel near transportatrion
Location, Facilities - Both in the room and in the Aparthotel e.g Kitchen facilities, Tee , Coffee Possible a couch bed would not work for a longer stay
The hotel was clean, with a nice atmosphere and offered amenities usually found in higher end hotels. Free coffees (cappuccino till 11am). The work out room was clean with well maintained up-to-date equipment. Great location--plenty of shopping a and restaurants near by. Also near all modes of transportation which made it easy to get around the city. An easy walk to the Tiergarten. I would certainly stay there again. The staff was helpful and friendly. Nothing! A great value.