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Pros: Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks.

Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Cons: It was a great experience

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Staff was great. Good experience for our first overseas flight

Cons: Leg room is laughable and charging $65 to check a bag is ridiculous.

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Cons: Fix the damn KIOSKS at Vienna!

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Yes

Cons: Was excellent

Cons: Honestly nothing needed improvement/ it was a really good experience!

Pros: The crew.

Cons: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Cons: Outstanding

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Cons: Everything was OK

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Cons: Pre boarding at the gate was slightly chaotic

Pros: Pilot communication

Cons: Free snacks & drinks

Cons: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: I congratulate the KLM crew!

Pros: Yes

Cons: Everything was good

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: Time

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Just as I expected. And I made my last connection easily.

Pros: They were helpful

Cons: The entertainment services on the plane

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: The food

Cons: Boarding process. Waiting gate was small for the plane we were using

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Just as I expected. And I made my last connection easily.

Cons: Flight got cancelled

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: very nice crew

Cons: my bagfage was lost

Pros: Just as I expected. And I made my last connection easily.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: very nice crew

Cons: my baggage was lost

Cons: Delay due to strike

Cons: The plane is so old..,

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: Flight got cancelled

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Yes

Cons: Everything was good

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Fix the damn KIOSKS at Vienna!

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: I congratulate the KLM crew!

Cons: Time

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.