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Three screaming and crying children in business class made it very difficult to rest. The crew made no attempt to address the situation. I might as well have saved the money and flown economy. The parents were oblivious to the discomfort their children were causing. The lounge in Istanbul is wonderful, but did not make up for the misery on the flight. My business class seat power outlet was broken and I have a cpap. The crew couldn't fix it or move me to better seat. Fortunately , the passenger in front of me allowed me to plug into his power outlet.

The airline could improve its business class seats and privacy in line with its competitors.

The flight attendants were generally rude. I requested a blanket for my toddler and didn’t receive the blanket until about about 3 hours later into the flight after multiple asks for different crew!

Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.

The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.

After boarding cabin was too hot AC didn’t work

Everything was great except the meat served was tough and overcooked!

Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,

It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time

Boarding in Madrid was among the worst. Not the worst, but pretty bad. Cabin crew was very professional and friendly, as usual, I might add. Somebody needs to adjust the temperature in the cabin (i.e. too hot) and also the ventilation (there was none until arrival). Entertainment console didn't work (not the first time I have reported this incidence). Overall, TK is still one of my favorite airlines because of Istanbul and the lounge in Istanbul.