Business boarding is too messy, if can be systematic will be better
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
Child’s meal was great along with other nice touches for kids.
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
Some Crew were distinguishably fake in their interactions with passengers.
Meals were delicious, however I got hungry between dinner and breakfast.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.
Ok Check in and boarding was horrible - every time 15 minutes delayed which was done 6/7 times Bags were delayed by 2 hours at Bali airport
There were not enough extra leg room options to purchase. Also the seat Infront of mine was broken and the gentleman literally laid back into my lap for the whole trip. This was the most uncomfortable trip I have ever been on
The in-flight experience was excellent, the meals served were high quality and plentiful. The cabin and seats were quite comfortable. However, the Turkish Airlines ground staff were less than accomodating. We made a group booking in November 2025, including (at that time) and unborn baby. Travelled in July 2026 - you would think TA would seat a 'group' together, but not so. On our flights to IST from SYD our family was scattered though the cabin. No bassinet for my grandchild but they said they could provide one at an additional cost. Did we want the mother to sit with the new born? Oh, that's an additional $420 one way because the bassinets only fit in the seats with extra legroom. Want the father to sit next to the mother and child? Add another $420 one way! Ridiculous!
I never went you have me confused with someone else! I don’t know how this happene
It was an amazing experience. Flight crew's service, hospitality, and the food were phenomenal. I don't think I'd want to try any other airline company after this. I would definitely recommend to friends and family. Thank you Turkish Airlines !
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
The Etickets had been changed (Why?) without notice ; Hence, that caused troubles when checking in. Not until I contacted my ticket agent and was given correct Etickets could I then check in.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Old aircraft, very very low business class standards, no privacy between the seats, horrible old TVs, tiny bathrooms.
The flight was delayed both legs of the journey. The seats were cramped.
they were much nicer on this flight. however, my baggage was delayed by one day, and one of my suitcases arrived broken.
