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212 East 42nd Street, New York, NY
0.7 km from
Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now! David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway. Would surely stay there again and in fact booked another Westin because of the experience.
Nothing. Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
theme, staff, location, and cleanliness
Location and staff No way this is a 4.5 star hotel...the rooms are tiny, they don't even have room service
Everything was perfect! totally recomendable! I liked everything!
It was very relaxing stay; the facilities in the room were very sufficient. The room cleaning has to be more than one time in a week.
Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Nothing No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
Confortable rooms and great location
Staff are very nice the air conditioner is noisy
Great rooms and views. Worth paying for a balcony! Friendly staff.
Front desk person was rude and not concerned at all of making us feel welcomed.
Humbly, please inform me about helping with movies about the future of the library. I have approached New York Public Library. Humbly, please inform fully. OK.
I choose to stay at Vanderbilt YMCA because it is so convenient and yet does not cost hundreds of dollars a night. After staying there several times over the past four years for up to a week at a time, I may change my mind if the quality continues to decline. Each time I've been, the services have gotten worse. I'm not talking about the 25 year old TVs that are so big they are a predominate feature in the room nor am I talking about the creakiness of the bunk beds when you turn over at night, nor the carpet that hasn't been changed in over a decade. I can live with these for three to six nights (our typical stay). I'm talking about asking for an extra pillow each day for two days and never getting it. I could understand if it was overlooked once but when I didn't get it the first night, I asked again and still didn't get it. In addition, our room was not made up one day until almost 5:00. One day the top bunk was not made up but the sheets just laid on the bed in a bundle. Another night the top bunk sheet was made but the blanket was not put on it. So I will try them again but if the quality of service and attitude of the staff continue to degrade we will not be back.
Clean newly renovated guest rooms, great staff, very good service No clock in the room
The housekeeping was good. The furnishings in the room were broken and old. Only about half of the electrical outlets worked.