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New York hotels near Trump Tower
Search hundreds of travel sites at once for hotels near Trump Tower in New York
Compare vs KAYAK
Best New York hotels near Trump Tower
"Located in Midtown, this boutique hotel is steps away from Ambassador Theatre, Gershwin Theater and Winter Garden Theatre. Broadway Theatre and Times Square are also within 5 minutes. 49th St. Station and 50 St. Station (Broadway) are within a 5-minute walk. "
Overall 9.1 Excellent
Based on 4,465 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
9.1
Excellent
9.7
Excellent
9.4
Excellent
9.7
Excellent
9.7
Pros: The rooms are little pods, but really fine for the price. Very clean. They are having issues with the some of the iPads that control room temp, lights, etc, but assured me this was a temporary glitch, as this was a new batch. The lobby is amazing and the location stellar. The staff might be the nicest and friendliest of any hotel I've ever stayed in. Inexpensive and tasty buffet breakfast at communal tables gives you the chance to chat with lovely people from all over the world. Rooftop bar has beautiful views.
Cons: Just the iPad situation, and that was very minor compared to all the positives. The controls were still functional, so no real problem on my end. Just had to frequently reboot.
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
9.4
Pros: definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.
Cons: since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Good
6.0
Cons: Dirty sheets in the new room. Did not clean our the room the whole day
Excellent
10.0
Cons: Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.
Excellent
10.0
Pros: Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff
Cons: If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
Excellent
9.4
Pros: Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
"Located in Little Italy, this hotel is within a 10-minute walk of Italian American Museum, Museum of Chinese in Americas and Bowery Ballroom. Lower East Side Tenement Museum and Soho Square are also within 15 minutes. Grand St. Station (Chrystie St.) is only a 4-minute walk and Spring St. Station is 5 minutes. "
Overall 9.1 Excellent
Based on 1,125 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Pros: Front desk staff extremely friendly and accommodating. Location is great and good value for the money
Excellent
10.0
Pros: The King size bed, balcony and highly efficient room was clean, comfortable and most of all affordable. The staff is equally representative of the best in the business. The location is so fantastically being on the boarder of everything convenient in walking distance. To top off the trip the hotel offers tip cards that include discounts on many of the areas establishments. Our discounted Uber ride to the airport was a pleasant end to our fantastic visit to New York City. NobleDEN made the weekend get away; memorable. Sincerely.
Cons: There was nothing that I found to be a dislike about this hotel
Excellent
10.0
Excellent
10.0
Pros: Great location, attentive staff
Excellent
10.0
Pros: great location and place for those who like to get out and explore the city. not for those who want to lounge around the hotel and hang out at a hotel bar.
Excellent
10.0
Pros: Loved the location - busy, bustling part of the city but our rooms were very quiet and comfortable. The staff were super friendly and helpful. I would definitely stay here again.
Excellent
10.0
Pros: This hotel is small enough for personalized service and was spotless and ultra modern. The shower in the room was awesome.
Cons: I loved everything about this hotel. If the price was 20% cheaper it would be a bargain by anybody's standards.
Imagine a side of Wall Street you never knew existed. Among Lower Manhattan’s curving colonial-era streets, a renaissance is underway. From One World Trade Center, to the re-emergence of the South Street Seaport and Battery Park, to the spirited pub and restaurant lined Stone Street, FiDi is New York City’s newest downtown neighborhood in which to indulge.Our Aspen-inspired luxury boutique hotel provides discerning travelers a vibrant yet calm retreat to escape and explore.
Overall 8.9 Excellent
Based on 633 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Pros: Close to transportation and dining.
Excellent
10.0
Excellent
8.8
Pros: The room was great, good views, good toiletries, nice lobby and restaurant. Loved it.
Cons: Hot water was not consistently hot enough.
Excellent
9.4
Pros: Service, vibe, ambience, location
Cons: Workout facilities.
Excellent
10.0
Pros: We were greeted by the courteous staff after entering the unique entryway. A staircase surrounded by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss. The gold elevators requiring a room key to access brought us to our room. The bed was so comfortable, the room had a refreshing old school/hipster vibe. It has all the amenities you would expect from a great hotel and ten times the style. The location allowed us to hop on any subway we wanted and surrounded us with several landmarks and restaurants. We'll be comparing other hotels to this one from now on. The maids were even really nice to us. We loved staying in New York and even loved sitting back with a glass of wine in our room.
Cons: I didn't like leaving.
Excellent
10.0
Pros: Booked through Kayak and by some stroke of luck, received a free upgrade to the Thompson Suite upon arrival. If you can, book this room - it is absolutely amazing and without a doubt the most spacious hotel room I've ever seen in New York (or any other major metro area really). The staff was exceptionally helpful and accommodating and the property itself is both charming and luxurious. HIGHLY recommend - I've stayed at both the Thompson Smyth Tribeca and the SIXTY LES (when it was under Thompson management) and this was by leaps and bounds the best.
Cons: Not necessarily a downside, but be aware that the hotel is ALL the way downtown - this was perfect for my needs, but could be inconvenient if you're not familiar with NYC when booking. Additionally, the elevators were finicky and slow, although the concierge was very helpful in remedying the issue. So all in all, no substantive complaints to speak of!
Excellent
10.0
Pros: Overall great experience- modern, great staff, excellent restaurant. Would stay again!
Excellent
9.7
Excellent
9.7
Cons: Very mediocre fitness center. Due to limited space perhaps they could work out an arrangement with a nearby gym.
Excellent
10.0
Excellent
10.0
Pros: The location to everything downtown New York was excellent; walking distance. The restaurant "Felice" was one of the best Italian Food I have ever had. Staff friendly!!
Good
7.6
Pros: Very friendly and accomodating staff. Received a complimentary glass of wine immediately upon my arrival. Nice after 10 hrs on the road. Very good vibe. Comfortable beds, clean rooms, good location.
Cons: The hotel was a bit hard to find despite having a GPS. Not really, the hotels fault, I guess. The bathroom wall was made of a transluscent mosaic panel, which did not offer much privacy. Ended up doing our business with the bathroom lights off most of the time. While this may not be an issue for some, with 4 adults in the room it was definitely a bit awkward at times.
Excellent
10.0
Pros: I travel quite a bit and have been in many hotels. This one is by far the best I have I stayed at. The service of the front desk as well as the willingness of everyone on staff to make your stay the best is what really stands out. It is located in a great spot and I wouldn't hesitate to stay again the next time I'm in NYC.
Excellent
10.0
Pros: Very clean, staff was super nice and accommodating and it was very quiet! I highly recommend The Gild and we will definitely return. This is our new "go to" hotel!
Cons: Elevators are slow but it certainly didn't affect our stay.
Excellent
9.7
Pros: Room was big, stocked with food and drinks for a price, room was clean and bed was big and clean. Friendly staff. Great hotel, would love to stay again. Even great parking outside the hotel , can usually find a spot for no fee.
"Located in Chinatown, this luxury hotel is within 1 mi (2 km) of Federal Reserve Bank of New York, Brooklyn Bridge and New York Stock Exchange. New York University is 1.2 mi (1.9 km) away. Grand St. Station (Chrystie St.) is 5 minutes by foot and Canal St. Station (Lafayette St.) is 6 minutes. "
Overall 8.8 Excellent
Based on 1,783 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Loved it!
Good
7.1
Pros: Everything is new. Decent quality workmanship that cuts no corners.
Cons: Getting charged for items I didn't use.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The moment you walk in the place they greet you with a smile, ask if you need anything or a drink of water. Help you with anything you want and then let you know about their rooftop bar and assist you with whatever you need. Love this place. They should pay their staff more. Rooms were beautiful and comfortable.
Cons: Absolutely nothing.
"Located in Midtown, this luxury hotel is steps away from Broadway, Times Square and Minskoff Theater. 5th Avenue and Lunt-Fontanne Theatre are also within 5 minutes. 49th St. Station and 5 Av Station (W. 42nd St.) are within a 5-minute walk. "
Overall 8.6 Excellent
Based on 2,974 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Location, rooms, restaurant, and 54th Floor Lounge were very nice
Cons: Everything... we will be back.
Good
6.0
Pros: Location
Cons: Overall atmosphere less than satisfactory
Excellent
10.0
Pros: Very clean rooms, updated rooms, great service, great location.
Good
6.8
Pros: Location was great
Cons: A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.
Excellent
10.0
Pros: The view of the city and comfortable bed
Excellent
9.4
Excellent
10.0
Pros: Very Clean, Very Modern. Loved it!
Excellent
8.5
Pros: Best location in the heart of Times Square. Modern and very comfortable hotel. Rooms clean and well serviced.
Cons: Staff can be abrupt. Not very personal. No pool. Breakfasts below average. Overall not much to complain about.
Okay
5.1
Pros: Overall staff was friendly.....BUT
Cons: Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!
Excellent
10.0
Pros: Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.
Good
6.8
"This family-friendly New York hotel is located in the shopping district, within a 5-minute walk of 5th Avenue, Central Park and Madison Avenue. Museum of Modern Art and Carnegie Hall are also within 10 minutes. 5 Av.- 60 St. Station is only a 5-minute walk and 57 St. Station is 5 minutes. "
Overall 8.6 Excellent
Based on 421 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Pros: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Cons: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.
Excellent
10.0
Pros: Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.
Cons: N/A
Excellent
10.0
Pros: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Excellent
8.8
Good
6.0
Cons: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
Excellent
10.0
Relish revisiting the Roaring Twenties amidst modern Manhattan's glamor at the InterContinental New York Barclay. Preserving its rich history through signature Federalist style décor, our hotel continues to evolve to bring you modern luxuries of hospitality while maintaining its residential feel. Savor masterfully handcrafted cocktails while enjoying live jazz at The Parlour, or host your next refined event at our beautifully customizable meeting spaces and ballrooms.
Overall 8.5 Excellent
Based on 1,896 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Exceptional hotel, with Professional staff, helpful with ever turn. Polite staff, clean and comfortable rooms, fantastic
Cons: nothing
Excellent
9.7
Excellent
10.0
Pros: Great location, great staff, great value
Excellent
9.1
Excellent
10.0
Pros: Rooms are quite larger, ceilings high. Decor is modern but not colorful.
Cons: Still some areas under construction
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
7.1
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Pros: Clean and comfortable upscale hotel with a very friendly and accommodating staff.
Cons: The restaurant pricing, especially for breakfast, is out of control.
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Room was quiet and clean.
Cons: We were surprised by a $30 “resort fee” that we had to pay upon check -in.
Excellent
10.0
Excellent
10.0
Pros: We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
Excellent
10.0
With a stay at Novotel New York Times Square, you'll be centrally located in New York, steps from August Wilson Theater and Broadway Theatre. This 4-star hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.2 mi (0.2 km) from Winter Garden Theatre.
Rooms
Make yourself at home in one of the 480 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Dining
Enjoy a satisfying meal at Supernova serving guests of Novotel New York Times Square. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel features 452 square feet (42 square meters) of event facilities.
Overall 8.5 Excellent
Based on 1,860 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.0
Good
7.7
Good
7.7
Pros: Location
Cons: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.
Excellent
8.0
Excellent
8.0
Pros: Rooftop terrace, food service, and comfortable rooms.
Cons: Bit overpriced. We have had comparable or better stays, for less money.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: It was a perfect hotel
Cons: Nothing
Excellent
10.0
Pros: Really close to time square with an excellent view. Rooms were modern and spacious... Beds were really Comfy and had a great nights sleep despite the central location.
Excellent
10.0
Pros: This hotel was in the best location. It was close to Central Park and. Subway stop.
Excellent
8.5
Pros: The location was ideal for our purposes, being close to theatres, restaurants and Rockefeller Center. The staff were nicely accommodating and helpful. The place was clean and comfortable.
Cons: The bathroom lighting is woefully inefficient and of no help for applying makeup. The lighting in the room is not much better, and there are only three small drawers available inside the closet for clothes. The lobby has a sort of a cartoonish modern décor.
Excellent
10.0
Pros: This hotel saved us after an incident with our Airbnb accommodations left us stranded in the city. We are so glad to have found this gem, at a reasonable price and in such a great location. The excitement of Times Square is right outside your door, yet inside the hotel you are able to get quiet and restful sleep. Staff was very friendly and accommodating. We enjoyed a wonderful meal at the hotel restaurant just before our broadway show, and then walked a few blocks to the theater. Would definitely recommend!
Excellent
10.0
Pros: There was a problem with our bathroom that was not addressed appropriately on the night it was reported. The manager the following morning was profusely apologetic and provided complimentary breakfast for our party, in addition to addressing the problem.
Excellent
9.7
Pros: Modern furniture and decor. Outdoor lobby/restaurant over looking Times Square withe excellent view. Great hotel. Excellent service, friendly staff standing near front to help you.
Cons: Old fashioned blow dryer in a bag. I had to hunt for it (we are used to hotels with I attached to the wall). The sink is too high. I had to stand on tip toes to stand on tip toes to wash my face.
Excellent
8.0
Pros: The hotel was in close proximity to Times Square.
Excellent
10.0
Pros: Everything was great
Mediocre
2.0
Pros: Nothing.
Cons: Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.
Excellent
10.0
Cons: Location
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Fun, modern sci-fi inspired design, excellent food, bar and restaurant were great. Staff were mostly courteous and attentive. Room service was quick. Shower was excellent :)
Cons: Wi-fi was terrible. Even after I paid the 14.95 for "high-speed" we had constant connection problems. On my third night the Novotel wireless network didn't even show up on list of available networks and was seemingly down for the remainder of the night. Not as big a deal on a leisure trip, but if I had been there for business I would have been screwed. The sink in the bathroom was poorly designed. Every time I turned on the faucet, water would splash up and out of the bowl and get everything on the counter wet. Had to keep water on lo-flow to avoid this.
Excellent
10.0
Excellent
9.4
Pros: The bed was amazing and the location was great.
Cons: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.
Excellent
8.0
Pros: The location is excelleñt, and everything is fine. Clean room, nice view, quiet, easy check-in/out, validated parking. The bed was comfortable, and every call to the hotel before and during our stay was.answered by a person who was knowledgeable and polite. Very nice.decor and shower.
Cons: The price was a toich higher than we hoped, but considering that we were able to walk everywhere, the extra $30-$40 was a premium for the location. Parking is only a few doors away and validated so remember to get your parking ticket stamped.
Good
7.1
Pros: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing
Cons: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
Good
6.0
Okay
4.2
Pros: The location is great but they made little effort in making guests comfortable.
Cons: There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
Excellent
10.0
Pros: Happy customer Great bar food and courteous staff prices are a little high but it's New York everything is pricey like this place it's my third visit
Cons: Can't think of a thing
Good
6.5
Cons: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it. 2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water. 3. Ice machine on the floor was broken, no ice whatsoever. 4. Room had coffee machine, but no tea/coffee and water in the room.
Excellent
9.7
Pros: Room was nice, very clean. Shower was great. Loved the ambiance. Really in the heart of everything. Amazing Cuban restaurant right next door, stone's throw away from Central Park and Times Square. Would definitely stay again.
Cons: Only one outlet in the room had enough power to charge my phone. It was odd. I tried it with other phones as well, to be sure it wasn't just me. It wasn't. Only one worked. This would have been a problem if I were with others in the room.
Excellent
9.1
Pros: We liked everything about the hotel. The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue. I would stay again. It was a very good experience.
Cons: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.
Excellent
9.7
Pros: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious
Cons: Some hidden fees & deposit was larger then website said it would be
Excellent
9.7
Pros: Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.
Cons: Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
With a stay at Royalton Park Avenue, you'll be centrally located in New York, a 9-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 40 reviews
All
- All
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8.0
Excellent
9.7
Pros: Pool
Excellent
9.7
Excellent
10.0
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
Okay
5.7
Pros: Staff Room size Location
Cons: Charge for in room coffee Thread bare towels Uncomfortable and creaky bed Poor response to requests-have to speak to a manager to get things done Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
Excellent
9.7
Pros: I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Excellent
9.7
Pros: The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :)
Cons: The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
Excellent
10.0
Excellent
10.0
Pros: All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again.
Cons: I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
"Located in Battery Park City, this luxury hotel is within 2 mi (3 km) of One World Trade Center, Brooklyn Bridge and Ellis Island. Empire State Building and Grand Central Terminal are also within 9 mi (15 km). Bowling Green Station is only a 5-minute walk and Whitehall St. Station is 6 minutes. "
Overall 8.6 Excellent
Based on 70 reviews
All
- All
- Families with young children
- Young couples
- Solo travellers
Good
7.1
Excellent
8.8
"Located in Midtown, this romantic hotel is steps away from Grand Central Terminal and 5th Avenue. Chrysler Building and Bryant Park are also within 10 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes. "
Overall 8.4 Excellent
Based on 1,455 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Pros: Location to Grand Central was perfect. Lots of decent restaurants in walking distance. Very quiet, spacious room. Comfortable beds. really nice helpful staff.
Cons: Overall, just a little run down. Stopper missing in bathroom sink, furniture was stained and a bit nicked.
Mediocre
3.4
Pros: Location
Cons: Internet was not available at night. Not enough bandwidth. Staff did not answer phone. Sheets smelled like body odor.
Excellent
10.0
Pros: Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Excellent
9.7
Cons: The pillows..
Excellent
9.7
Excellent
8.5
Pros: Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel.
Cons: Slow and confused staff Room down the hall stunk of cigarettes (though ours was fine)
Excellent
10.0
Excellent
9.0
Excellent
8.0
Excellent
8.2
Pros: Exercise options
Cons: Very small room
Mediocre
2.5
Pros: The door leading out of the hotel worked
Cons: The staff, the lobby, the location, the accommodation were all bad
Okay
4.0
Good
6.0
Pros: location
Cons: old furniture needs updates
Okay
5.1
Excellent
10.0
Pros: The room was really nice
Cons: The front desk, especially the girl was awful.
Okay
5.7
Pros: The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas
Cons: The heater was not working when we first arrived to our room so it was extremely cold. The breakfast was advertised as a buffet for only $12, but it was just a very basic continemtal breakfast.
Excellent
9.1
Pros: Junior suite was spacious. Nothing is a wow factor but it's good overall.
Cons: I didn't see breakfast options in the room but noticed a 3Rd floor breakfast option in the elevator when I had no time left in my schedule.
Excellent
9.7
Pros: Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location.
Cons: The room temperature was too warm for sleeping and no way to open the window.
Excellent
8.3
Pros: Attentive staff Comfortable room
Cons: Minor fit and finish problems; flaked paint, some scratches here and there Spanish style half door shower forces you to endure a blast of freezing cold water before it gets hot
Excellent
10.0
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.3 Excellent
Based on 3,176 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.0
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Cons: there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
Excellent
9.7
Mediocre
3.0
Cons: Limited toiletries and poor cleanest. Will not stay there again.
Okay
4.3
Pros: The view and location. Had comfortable beds!
Cons: The filthy bathrooms!!! They had my reservations wrong! Supposed to have 2 double rooms! Didn't have them available !very upset and the desk clerk hid from me! Wasn't even compensated for not having my rooms! Told me that booking thru these places sometimes gets messed up! Not reliable! Very disappointed in how they handled the situation! Especially since it was 2:00 in the morning!
Excellent
10.0
Pros: The views
Cons: Nothing
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Pros: I liked the view of the New York skyline from my room. The hotel was very clean and nice.
Good
6.8
Excellent
8.2
Excellent
9.4
Pros: Was the pillow super best and the view was so nice!
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Excellent
8.8
Good
7.7
Pros: Location -- close to UN where our meeting was held;
Cons: Small, crowded lobby; no bell boy service for luggage; only one courtesy phone in the lobby;
Okay
4.5
Excellent
8.2
Good
6.6
Pros: Location and view were excellent.
Cons: The room we had in the East Tower was very dated. The bathroom was terrible!
Okay
5.0
Pros: The view
Cons: Room was old with stains on walls, pretty bare, staff was not very professional
Good
7.3
Pros: The layout of the room. The View.
Cons: Parking was expensive, significantly more than it would have been if I had parked myself. The staff was not necessarily rude, but not very congenial either.
Excellent
9.4
Pros: Room was spacious with nice view of the city! Room had Illy espresso machine.
Cons: Business lounge is dull
Good
6.2
Pros: The small bar in the lobby. Friendly staff Good general location
Cons: Too expensive for outdated rooms especially bathroom. Internet connectivity could be better and included in the price.
Mediocre
3.0
Pros: I liked the fact the hotel was clean.
Cons: I did not like the fact that the staff at the UN was very unprofessional. Erica the front desk manger was short winded and unprofessional, and also Victor.
Good
7.0
Pros: Hotel manager Erica was very accommodating when there was an issue
Cons: The room reserved wasn't available. Reserved 2 double beds and only a king available. Also noticed the family checking I next to us had a daughter in a wheel chair and the room they had reserved wasn't available. They needed wheelchair accessible bathroom. No coffee maker in the room. Found out the day we left that all we needed to do was ask housekeeping. That information should have been provided on check in. Bedspread was dirty. Pull out couch didn't have sheets.
Excellent
9.3
Pros: I had an amazing view of southern Manhatten and the room was quite large for NY. The Lower East side has great restaurants and is only about a 10-15 minute walk from the theatre district.
Cons: All of the room was fantastic except for the dated shower head. Wifi was extra which i always think is a ripoff, but other then that I loved it.
Mediocre
2.0
Pros: the kinds and the hospitality of the old men's who are as a bag carriers
Cons: Receptions staff and their behaviors with gusts who booked through third party. old rooms and furniture not as same as in the pictures in Kayak.
Good
6.8
Pros: View of the east river.
Cons: Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
Excellent
10.0
Pros: Staff was very friendly -- they checked me in early and gave helpful directions. View from my room was great.
Cons: Wish the location was a bit closer to Times Square, but it's not too far...
Excellent
9.4
Pros: Clean, very friendly staff and comfortable accommodations.
Cons: Wall were thin, we could hear entire conversations going on at all times.
Excellent
9.1
Pros: Great staff loved the security dog in lubby
Cons: To get in shower was quote slippery and shower head in a weird place
Good
7.1
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good. I would like to stay again in this hotel.
Excellent
10.0
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Excellent
10.0
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Good
7.6
Pros: Nice view, spacious room, relaxing hotel to stay at for a night. There's a pool!
Cons: The room was so cold even when we turned down the air. Also the location is a little removed from the rest of the city. If you need any emergency supplies, you have to go back out to find them because the gift shop in the hotel was closed when we arrived around 5:00 pm.
Excellent
10.0
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
Mediocre
3.0
Cons: Very poor quality furniture and fixtures....beds very uncomfortable and noisy....unpleasant smell in room expecially closet (did not hang clothes in closet because of the smell) Breakfast for two $84.00 (overpriced for quality) I stayed in this hotel for three nights and will not recommend this hotel to anyone. Maybe a two star hotel????
Excellent
8.3
Pros: perfect view, large, clean room.
Cons: must pay extra for in-room coffee/fridge and the wi-fi charge was way too high. Even less expensive hotels have FREE WI-FI
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Delancey St. Station is only a 5-minute walk and 2 Av. Station is 6 minutes. "
Overall 8.3 Excellent
Based on 1,193 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south. I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Excellent
10.0
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Good
6.5
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry For millennials is the vibe
Excellent
10.0
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check. All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
Excellent
9.1
Okay
5.4
Excellent
10.0
Excellent
9.4
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Excellent
10.0
With a stay at Iberostar 70 Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Overall 8.3 Excellent
Based on 993 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
8.2
Pros: Very friendly and helpful staff, great location, nice room.
Cons: WiFi was slower than expected; mattress softer than my preferred firmness.
Good
6.5
Excellent
8.5
Pros: Easy check in. Comfortable room and bed. Easy to get around that area of NY.
Cons: No coffee/tea in either the room or lobby. Walls pretty thin as we could hear neighbors.
Okay
5.7
Good
7.4
Excellent
9.4
Pros: The location and friendly staff
Good
7.4
Pros: Got a good deal.
Cons: Not as luxurious as other Kimptons.
Okay
5.7
Excellent
8.0
Pros: Enjoyed comfortable beds, coffe shop and evening wine that was complimentary.
Cons: Stayed there with wife and two teenage children - bathroom was too small!
Excellent
9.1
Pros: Rooms were large (for New York) and comfortable. Bathroom was large. Staff was friendly. Very close to Grand Central Terminal. Quiet at night.
Cons: Food prices at Silverleaf were not posted and VERY high!
Good
7.7
Pros: Staff was awesome and very accomodative Free Raid-The-Mini-Bar Card
Cons: Rooms were tiny (even by NY standards) Hotel felt a bit claustrophobic in general
Mediocre
3.4
Cons: See above
Excellent
8.0
Pros: The staff was excellent.
Cons: Small bathrooms. Phone system not working properly.
Good
6.0
Pros: The location was great. Walking distance to Grand Central Station. The bathroom was clean and the bed was really comfortable. The staff were friendly and the concierge was somewhat helpful.
Cons: The first thing I noticed is that the staff were not dressed very neatly. As I struggled with my bags and getting into the lobby the doorman didn't help at all. Then when I got up to my floor I smelled a strange odor, almost like a skunk, and then in my room it smelled like mildew the entire time I was there. I had to spray my cologne all over the room so I wouldn't smell it when I was trying to fall asleep. The blanket on the bed looked dirty like it was covered in dog hair so I didn't even touch that and also everything felt sticky in the room. I also didn't receive a courtesy call to assure everything was ok with the room.
Good
6.0
Pros: Location
Cons: Good deals always have windows against next building with no view
Excellent
10.0
Excellent
9.1
Pros: Slightly older but very clean and well maintained. Comfortable and nice rooms, staff were very accommodating.
Cons: Elevators were slow but aside from that, nothing.
Excellent
8.5
Pros: Great Staff, very good location for us. Were always cheerful from the front desk to front door and especially the service people. Would recommend outright with the exception of noise.
Cons: Had very noisy neighbors next to us. Sound traveled easily through the walls. Traffic noise was also pretty apparent.
Excellent
10.0
Pros: I was impressed with the room size. I have stayed in other hotels in NYC and they were the size of a closet! At 70 Park Avenue, you are able to move around without tripping with the furniture or your own luggage. A real jewel close to the attractions in a very quiet neighborhood.
Cons: It would have been great to have a formal restaurant in property where you could have a nice breakfast. The options for breakfast were not too many, but for someone in the run, that should be enough.
Excellent
8.0
Pros: The staff was so nice and went above and beyond to be as helpful as they could. Mario was a wonderful door man that was able to compensate the trouble we had with our door. Chris and Danny helped my mom and I get metro cards so we could use the subway to travel around the city. Danny physically walked us to the train station to show us where to buy the metro cards.
Cons: We had issues with the door to our room the entire stay, the key card wouldn't work after ten minutes of being programmed.
Okay
4.8
Cons: Didn’t refill soap Blinds didn’t open or close
Excellent
8.2
Pros: Easy to get to fom Laguardia. Room nice, clean , quiet, temperature control worked well, staff efficient and nice. Twenty min walk to Harold Squire, MSG, Penn Station, 5 min to Grand Central. Good value hotel.
Okay
5.4
Pros: Location
Cons: Overpriced overrated hotel, should be more like a 3 Star Hotel. Carpets were dirty, furniture is old, windows did not close properly, tiny bathroom with dirty grout around bathtub tiles, overrated afternoon wine reception.
Good
6.2
Pros: The location is great for anyone coming from Long Island. I really like knowing that Kimpton always welcomes pets.
Cons: Fire alarm battery needed to be replaced. I ended up taking it out to make the beeping stop. I told the front desk, but they didn't seem bothered. The thermostat was held to the wall with tape. It came loose and the batteries did as well. I don't know if I received awards points or not, but I'm not sure I care. Kimpton wouldn't honor the lower price I found on hotels.com; so, I didn't book the room through them.
"Located in Midtown, this luxury hotel is within a 10-minute walk of Carnegie Hall, Museum of Modern Art and Columbus Circle. Times Square is 0.6 mi (1 km) away. 5 Av.-53 St. Station and 57 St. Station are within a 5-minute walk. "
Overall 8.3 Excellent
Based on 603 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Good
6.8
Excellent
8.2
Excellent
10.0
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Cons: nothing negative.
"Located in Midtown, this luxury hotel is within a 10-minute walk of Museum of Modern Art, Central Park and Columbus Circle. Times Square and Rockefeller Center are also within 10 minutes. 7 Av. Station (E 53rd St.) and 50 St. Station (Broadway) are within a 5-minute walk. "
Overall 8.3 Excellent
Based on 342 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Mediocre
3.4
Pros: The only reason I booked this hotel was because of the location
Cons: Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us I travel a lot and always stay in 5 stars hotels all over the world This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life I suggest no one to stay in this hotel for any price I wasted my $$$ money and plus I damaged my health by staying there
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.8
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Great location, friendly staff and the luxury linens on bed made it extra comfortable
Cons: I don't have a bad thing to say
Excellent
9.1
Excellent
10.0
Pros: The concierge gave wonderful recommendations before and during our trip!
Excellent
10.0
Pros: Everything
Cons: Restaurant service and housekeeping seem more lax and work without urgency or purpose... Unmotivated!
Excellent
10.0
Good
7.7
Pros: Hotel was wonderful.
Cons: I was charged by the hotel for my stay that I already pre-paid via Kayak and that rate was double! Kayak and the hotel did not communicate properly.
Excellent
10.0
Okay
4.8
Pros: The location was good with proximity to Time Square, Central Park, Broadway Shows w/o being right in the middle of it. The guys at the door we're great!
Cons: Our room was dated and not well designed for a suite. The working staff seemed taxed but was hard working and assisted with a smile once engaged. Management seemed aloof.
"Located in Manhattan, this romantic hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Wall Street are also within 2 miles (3 km). Delancey St. Station and Essex St. Station are within a 5-minute walk. "
Overall 8.0 Excellent
Based on 983 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Good
7.7
Pros: The rooms were decent.
Cons: Rather noisy at night. Slamming doors from adjacent rooms. There was noise from people walking in the room above us. There was a lot of noise from outside.
Excellent
10.0
Pros: Everthing was perfect
Excellent
8.0
Pros: The staff were great. Starting with Elvis at the door Darnell,, Christine, Alex, Eddie, Leo & the women with the nightly cookies. The fresh baked cookies at night & the restaurant/room service food were very good. Showers & beds fine.
Cons: (The sheer curtains could be laundered or replaced.)
Excellent
9.7
Pros: Large rooms and very friendly staff made for a very enjoyable stay. Location is great when doing things in the LES and adjoining areas.
Cons: Continental breakfast was included, which was great. Would have been better if we could have applied the value to a hot breakfast when desired.
Excellent
9.4
Pros: Basic king room was $395 which would have been out of our price range. We payed $243 through on of the online sites (Hipmunk, kayak, booking.com, etc.). Stylish and comfy. Roomy for NYC.
Cons: We were unable to get a 2nd night at a reduced rate (it was a Saturday) so we moved to another hotel in the financial district that was even better - though not in as exciting a neighborhood.
Excellent
10.0
Pros: Helpful, friendly staff. Great location. Spacious room with a balcony, great view of Freedom Tower and excellent temper-pedic bed.
With a stay at The James New York - NoMad in New York (Midtown), you'll be steps from 5th Avenue and 6 minutes by foot from Empire State Building. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 99 reviews
All
- All
- Young couples
- Groups
- Solo travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: Bed was comfortable, asetics good, fresh carafes of water delivered to your room on request. Check in was easy, good location to flat iron/ madison square garden, subways, coffee shops on every corner.
Cons: No tea and coffee facilities in room. Only available between 6-9am in foyer. I wasn't able to get a cup of hot water for a tea bag after 9am. I came down with a cold and spent two days in bed hence needing hot water. No in house catering/ restaurant so no breakfast option or room service. I knew this when I booked, just incovient when you are sick. Due to alot of construction in the area, ALOT of dust and debris in area. Room 248, very noisy due to construction, and nearby rooms you can hear the guests and loud doors being shut all hours of the night.
Excellent
9.4
Pros: Got upgraded to a double queen room and the size of the room is amazing by NY standards! You get one free item (non-alcoholic) per day from the mini bar which they include as part of the mandatory resort fee.
Cons: Bathroom is a bit small and water takes a long time to heat up - it also doesn’t get hot enough.
"Located in Midtown, this hotel is within a 10-minute walk of Madison Square Garden, Macy's and Empire State Building. Times Square and Broadway are also within 15 minutes. 34 St. - Penn Station (Fashion Av.) is only a 2-minute walk and 28 St. Station (7th Av.) is 4 minutes. "
Overall 5.8 Okay
Based on 29,796 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Okay
4.8
Okay
5.4
Mediocre
3.4
Cons: The room was not good, There were holes on the wall (damage), paint cracking on walls, damaged doors, poorly finished bathtub floor, poorly finished carpet on floor with gaps, old-dirty looking paint on walls and poorly finished bed platform.
Mediocre
2.0
Pros: location
Cons: this was the worst room I have ever stayed in during my life. Please refer to NYC health department and have them check the conditions of room#1512. the carpet was wet, room smelled like sewer, filthy. OMG-the bath room. I was really surprised that NYC is allowing these rooms to be rented. in addition, they did not have three beds in the room and end up bringing a cot and that took them 3 hours and more than 5 phone calls and 3 visits to the front desk. we considered moving out the minute we entered the room
Excellent
8.0
Mediocre
3.7
Excellent
8.0
Pros: Location
Cons: Smell sooo bad from toilet . It wasn't fixed well on the floor .
Excellent
8.2
Okay
5.7
Pros: The location is amazing! If you plan on only sleeping, ONLY sleeping then this is perfect.
Cons: Outdated Grungy Smelly Dirty
Okay
5.1
Cons: The staff was extremely rude and not helpful. During checkin I initially tried to use theit kiosk because the line was extremely long but it wouldn't dispense the keys. I ended up having to wait on the line for 30 minutes. When it's finally my turn I'm told that there is a resort fee. Now I was never told this whole booking. According to the site I used everything was paid for. I've actually stayed here before and used the same company and never paid a resort fee. I try to explain this to the woman but she refuses to listen. Next it was time to swipe the card for incidentals but she claimed my card was declining. Apparently they need $100 deposit for incidentals. Again up until this point none of this was explained. When I begin to protest that the kiosk actually accepted my card but failed to dispense the cards iIwas told rather rudely that it probably did that because my card wasn't working. She then asked if i had another card or asked if I could call my bank. I told her I did not and I really didn't have a spare $100. She then tells me everyone needs to have money for incidentals without it she couldn't check me in and i would her to cancel. At this point i become upset. Why should i have to cancel a reservation that I already paid for because of this. The agency I booked with doesnt allow refunds the day of. I ended up having to speak too a manager to explain the situation. She proceeds to take over while the first person is protesting that I have no money. She then tells me to swipe my card. She ends up charging me the resort fee and allowing the reservation to go through. The same resort fee I never should have had to pay but I let it be because I figured paying an extra $20 is better than loosing the entire reservation. Finally the next morning when its time to check out there is another long line with only 2 people available. As far as I conn see they are doing checkins. I noticed there is achecking. Checkout box but wasn't sure if it was ok to put the keys on there and if I needed to fill out the little envelope the keys where in first. I walk up to where one of the people at the front desk is to ask but she has another guest so I wait patiently. There was also another person waiting there who needed to check out. Once she's done she begins to yell at us that this is not a line we need to make the line. I began to explain that I want trying to skip anyone but I had a question and I wasnt sure I needed you be in the line. She again started yelling that I needed to get on line and if we needed to checkout we could leave it in the box. I tell her that's all I wss trying to ask her in the first place and just walked away. Honestly if it wasn't simply for the location I would never stay here again. Their staff is rude, in need of training and very unprofessional. This isn't even my first incident with them. The last time I stayed there I spent over an hour on line trying to checkin only to be given the keys to someone else room
Okay
4.0
Mediocre
3.1
Okay
4.5
Mediocre
2.0
Pros: The doors locked
Cons: Took over an hour to check in, and out?!?!? The rooms were gross.
Okay
4.0
Okay
4.8
Okay
4.2
Mediocre
2.5
Cons: This place is a zoo. The people working here were unpleasant. The lobby was stuffed full of people all the time. They charge $5 to keep your bags if you get there before 3 or to hold them until you leave. (Note - the guy working in the bag room was actually very nice, unlike everyone else who seemed terribly bothered by things like checking us in). The tub in our room was peeling so badly it looked like a crime scene. The bed was like a board. The 2 pillows on the bed were the thinnest pillows I've ever seen. The lobby was nice (except the 100 people who seemed to be perpetually camped out in it), but the rooms haven't been updated since 1911. God forbid you need to call the desk for something. There are many lovely boutique hotels and options nearby. Stay away from this one.
Okay
5.7
Pros: Location
Cons: Needs more renovations and cleaning
Okay
4.5
Pros: Got full refund
Cons: Never checked in. Line for the front desk was literally 3-4 hours long.
Mediocre
2.0
Pros: Nothing.
Cons: I have traveled all over the world, stayed in dozens and dozens of hotels and, there is no doubt, this one was the worst. This place does not even deserve one star. This is a tourist trap. Its predatory, it's low quality, the service is terrible, and they hit you with a ton of hidden fees and costs. I, like many of you, have seen this place pop up time and time again - it is often listed as one of the cheapest options in NYC. However, to be clear, there is a 40$ "facility fee" racked on to whatever number you are seeing; as well as, at the time of this review, a few hundred dollar "security deposit" that is taken from your bank account without your knowledge, and only returned once you have checked out. The experience began with my girlfriend and I waiting almost 2 - yes, really, 2 - hours to check in. The line was like waiting for a rollercoaster. I've never seen anything like it. While droves of people waiting to check in, two people worked behind a desk suited for up to ten employees. Not only were they understaffed but, for whatever reason, it took the staff members about 10+ minutes to check each party in. I could not believe my eyes. It was then that I was informed that I would be charged some ridiculous hidden fee, as well as have hundreds of dollars involuntarily taken out of my bank account - something I might need whilst on vacation - without my consent, money that has still not been returned to me. Now, the facility was built in 1909, I believe, and it must have all the original carpets and elevators. The rooms were tiny and cramped. It was 80 degrees on the day we stayed and the hotel informed me that they do not turn on the A/C until May , per the "city" - even though I stayed at a different place the prior evening with a fully functional A/C. When we finally checked out, THEY CHARGED US TO CHECK OUR BAGS. Again, I've stayed in hotels all over the world, this has never happened before! Oh, and they also have Fox News playing in every elevator and television - as if the experience could not be worse! I would not recommend this piece of garbage to my worst enemies. This place is a predatory tourist trap. AVOID AT ALL COSTS!!!
Okay
4.0
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Cons: 70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable. Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.
Good
7.1
Okay
4.0
Good
7.7
Mediocre
3.4
Okay
4.5
Good
6.0
Mediocre
2.0
Mediocre
2.0
Mediocre
3.4
Mediocre
2.8
Excellent
8.0
Pros: Location.
Cons: charged an additional $22 at checkin, after paying balance online.
Good
6.2
Excellent
8.0
Okay
4.0
Okay
4.5
Excellent
8.0
Pros: Location to Penn Station and Msg couldn't be beat
Cons: Little noisy. Not there fault.
Okay
4.0
Mediocre
2.0
Good
7.7
Mediocre
3.4
Pros: This hotel banks on its location adjacent to Penn Station. That is the only positive and has allowed them to avoid improving.
Cons: The facilities are atrocious: dirty rooms, bedbugs, outdated fixtures, uninvested staff, and hidden fees.
Mediocre
2.0
Pros: Absolutely nothing.
Cons: It was, by far, the worst hotel I've ever stayed in. Rooms are from the 80's. Dirty and smell like cigarettes. Staff is unfriendly unwilling to answer the most simple of questions. The valet service is a joke. It took us 1.5 hours to get our vehicle back when we checked out.
Okay
4.0
Pros: The only good thing about this hotel is its location
Okay
5.7
Okay
4.8
Mediocre
2.8
Pros: Location
Cons: Bad hotel
Excellent
10.0
Mediocre
2.5
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