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(Return)
Airports
Origin
Kuala Lumpur
RM 2,398
only
RM 2,398
George Town
RM 2,731
only
RM 2,731
Destination
New York
RM 4,284
only
RM 4,284
RM 2,398
only
RM 2,398
Newark
RM 3,449
only
RM 3,449
Tue, 23 Jan
KUL
JFK
29h 20m
Sat, 3 Feb
JFK
KUL
28h 10m
RM 2,398
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 945 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
CAI
DMM
Good 6.3

Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

CAI
DMM
Good 7.0

Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep.

MNL
JED
Excellent 8.0

Good service and cheaper

IAD
RUH
Excellent 8.3

It was not crowded. Found three seats across and was able to lie down and sleep

JED
DXB
Excellent 8.3

Good service

Fri, 2 Mar
PEN
JFK
32h 05m
Thu, 15 Mar
JFK
PEN
21h 20m
RM 2,731
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

Sun, 22 Oct
KUL
JFK
24h 15m
Tue, 31 Oct
JFK
KUL
44h 45m
RM 3,267
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Mon, 2 Apr
KUL
JFK
41h 35m
Thu, 5 Apr
JFK
KUL
23h 55m
RM 3,330
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2197 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
SFO
Excellent 10.0

They operate the Airbus A350, a nice very modern plane on this route

SFO
TPE
Excellent 9.3

Over all it was a great experience. I dropped my boarding pass from tapi to bkk while I was at SFO the crew trade me down and gave me my boarding pass , saving me lots of hassle . I was impressed for over all service.

The boarding wasn’t done according to seating manner at SFO . Didn’t look he that .

SGN
TPE
Good 6.6

clean..

The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going.

SGN
TPE
Excellent 10.0

what else can I ask for , fast boarding good service

TPE
MNL
Excellent 10.0

Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight

Wed, 4 Apr
KUL
EWR
24h 40m
Tue, 10 Apr
EWR
KUL
22h 40m
RM 3,449
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3205 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
SFO
HKG
Mediocre 2.6

Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!

HKG
LAX
Excellent 10.0

My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!

JFK
HKG
Excellent 8.0

... Service was awful during the flight, and the second flight was delay for long time ....

HKG
SFO
Excellent 8.3

2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful.

Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that.

SIN
HKG
Excellent 8.3

Most crew very helpful. Great movie and music selection.

Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport.

Thu, 22 Mar
KUL
EWR
24h 40m
Fri, 30 Mar
EWR
KUL
26h 55m
RM 3,596
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 13 Nov
KUL
JFK
32h 31m
Sat, 18 Nov
JFK
KUL
32h 35m
RM 3,892
Trip: 6 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3283 reviews
Overall
8.9
Boarding
8.9
Comfort
8.8
Crew
9.1
Entertainment
8.7
Food
8.6
PDX
LAX
Excellent 8.6

The staff is friendly and helpful

There wasnt anything i didnt like for this flight

ICN
MNL
Excellent 10.0

Food, service

MLE
CMB
OK 5.3

Plane was clean, staff very friendly

Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh

ICN
DFW
Excellent 10.0

Clean bathrooms, courteous attendants, plenty of food and drink! These and more are what you can expect from Korean Air. Attendants are also bi or tri-lingual in many instances and will even bring you water and other drinks if you need it. I never felt dehydrated or hungry like I have on other carriers, and I appreciate this so very much because it isn't cheap to buy a bunch of food/drink after security to bring on the plane just to not starve... NOT on KOREAN AIR - full belly, no chapped lips! They even have hydration spray in the bathrooms and lotion too!! You get slippers, toothbrush, toothpaste, headphones, and did I mention the games and movies on your INDIVIDUAL SCREEN ARE FREE? In case you are wondering... I flew COACH. Another note from this trip on the level of service. There were a couple of people, who I think were Vietnamese. They spoke no Korean and no English. The flight attendants even made an effort to find another passenger who spoke the language to explain the U.S. Immigration form because the forms were in Korean and English as the flight was coming ion from Korea. It was probably also available in Chinese and Japanese since many from there also take the Korean Air flight to the U.S. Still, the couple spoke none of those languages. They were behind me. It turned out that no one else on the flight spoke their language. So what did the attendants do? Well, they filled out the forms for them so they could get to their family, who turned out to be in Houston.

I have nothing negative to say. I love this airline!

LAX
ICN
Good 6.0

The staff was friendly and helpful

We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents...

Wed, 1 Nov
KUL
JFK
26h 05m
Mon, 6 Nov
JFK
KUL
23h 00m
RM 3,913
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
JFK
OK 5.3

Three of is were travelling and they offered food only l to two of us..i think they thought my three year old doesn't need food..and on my flight to Kochi the crew was so mean..

KTM
AUH
Excellent 10.0

All ground staff and flight crew were welcoming , professional and helpful. The seats, trays, and screens were clean. The flight crew kept the restrooms clean, which can be quite a task on long flights. If Etihad is an option in my future travels, I will likely prefer them over other carriers.

AMM
AUH
Good 7.6

The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration.

Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight.

DFW
AUH
Mediocre 2.0

Never goingvto book flight with eithad again. Very bad customer service at the boarding. Very rude, very bad attitude, very unprofessional. They have given very hard time while boarding at dfw airport. Never going to go with this airlines again.

AUH
JFK
OK 4.0

Crew was not as attentive as Emirates Airlines.

Thu, 15 Feb
KUL
JFK
37h 00m
Wed, 28 Feb
JFK
KUL
41h 50m
RM 3,980
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 12843 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
DEN
Excellent 8.0

free texting and entertainment!

our flight was delayed half an hour.

MCO
ATL
Excellent 9.6

I was told there was no more room for luggage on the plane. I had to check my luggage in and a lady behind me went with her luggage --- in fact 3 more people slip in.

YUL
DTW
Excellent 10.0

Same as above.

SLC
DFW
Excellent 10.0

The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice.

SLC
CDG
Excellent 8.0

Seats not very comfortable-very close quartered

Sun, 29 Oct
KUL
JFK
39h 20m
Sat, 4 Nov
JFK
KUL
67h 15m
RM 4,048
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

LAX
XMN
Excellent 8.3

787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it.

Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city.

KHN
LHW
Excellent 10.0

Crew was excellent

KHN
XMN
Excellent 10.0

Hostess

Thu, 2 Nov
KUL
LGA
24h 15m
Fri, 3 Nov
LGA
KUL
27h 55m
RM 4,284
Trip: 2 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2465 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
SIN
NRT
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

HND
TSA
Excellent 9.3

The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full.

Nothing

NRT
BKK
OK 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

JFK
NRT
Excellent 10.0

The plane was very clean. Staff was very polite and helpful. Foodoffering was very good.

SEA
NRT
Good 7.6

Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays.

Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out.

Fri, 1 Dec
KUL
EWR
27h 38m
Fri, 8 Dec
EWR
KUL
45h 55m
RM 4,289
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2782 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
DFW
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

DFW
NRT
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

NRT
LAX
Excellent 10.0

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

DFW
NRT
Excellent 9.6

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

DLC
NRT
Excellent 8.6

Very nice airplane with new technology

Nothing

Mon, 13 Nov
KUL
EWR
31h 50m
Sun, 19 Nov
EWR
KUL
30h 55m
RM 4,331
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1222 reviews
Boarding
7.0
Comfort
7.1
Crew
7.5
Entertainment
6.5
Food
6.6
LAX
DUB
Excellent 10.0

service very friendly

nothing

ADD
TLV
Good 6.6

The hospitality

ADD
TLV
Mediocre 3.6

Got a free voucher

My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot.

ADD
JNB
Mediocre 2.0

My phone was stolen on airport premises

BKK
ADD
Good 7.0

The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK

The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food.

Mon, 6 Nov
KUL
EWR
39h 20m
Sat, 11 Nov
EWR
KUL
32h 30m
RM 4,390
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9062 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
ZRH
DXB
Good 7.0

Entertainment offer was great. Live channels, talks, movies, etc...

The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all.

DXB
KUL
Excellent 10.0

The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him.

MXP
JFK
Excellent 10.0

Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment

only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options

DXB
CPT
Excellent 8.0

It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment

EWR
ATH
Excellent 10.0

Staff was excellent. Food good. Great choice of movies.

Bigger and more comfortable seats.

Tue, 5 Dec
KUL
JFK
42h 45m
Thu, 7 Dec
JFK
KUL
36h 40m
RM 4,597
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3126 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
SFO
TPE
Excellent 10.0

Clean and efficient. Catered to our needs. Definitely would travel them again.

JFK
TPE
Excellent 8.0

The food, service,the smooth take off and landing, less announcements, seats are spacious enough

JFK
TPE
Excellent 10.0

New equipment and incredibly good crew. Seats were actually roomy and comfortable.

KUL
TPE
Mediocre 3.3

One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped.

TPE
BKK
Excellent 10.0

Very satisfied,

Fri, 16 Feb
KUL
JFK
29h 20m
Mon, 26 Feb
JFK
KUL
28h 10m
RM 2,528
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 945 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
CAI
DMM
Good 6.3

Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

JED
YYZ
Excellent 8.0

Overall good.

MAA
RUH
Good 6.0

I would like my refund from Saudi, or another flight to a destination of my choice in business class!

Horrible

CAI
DMM
Good 7.0

Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep.

CDG
RUH
Excellent 10.0

My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it.

Wed, 4 Apr
KUL
JFK
23h 15m
Tue, 10 Apr
JFK
KUL
22h 40m
RM 2,752
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

Wed, 10 Jan
KUL
JFK
29h 20m
Wed, 31 Jan
JFK
KUL
28h 10m
RM 2,731
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 945 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
CAI
DMM
Good 7.0

Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep.

CAI
DMM
Good 6.3

Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

JED
DXB
Excellent 8.3

Good service

JED
YYZ
Excellent 8.0

Overall good.

Wed, 11 Apr
KUL
JFK
23h 15m
Tue, 17 Apr
JFK
KUL
31h 10m
RM 2,752
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

SFO
CAN
Good 6.0

They lost my luggage.

Mon, 23 Oct
KUL
JFK
24h 15m
Tue, 14 Nov
JFK
KUL
44h 45m
RM 3,280
Trip: 23 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

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