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This flight was delayed even though the plane coming in had no passengers. This made me miss my connecting flight to milan Italy. Kayak should not even offer a flight that only has two hour layover between flights.

JetBlue failed to keep their flight on time and they ask for a lot of money for their national trip

american airlines overbooks flights and denies boarding to low revenue customers last minute. my arrival was delayed by 12 hours (without hotel accommodation) and my (involuntary) connecting flight was given to standby because I was confused in an unfamiliar airport in state I’ve never been in (CLT, North Carolina) thus I arrived three minutes after doors “closed” (though they were still open and boarding the last group). I am beyond infuriated and indignant. I will never fly AA again, even if they are simply operating the flight through codeshare.

The plane is old and uncomfortable and we paid for “even more space.” I can’t imagine the regular seats on this plane. There was no wifi and the entertainment system had to be reset multiple times after which audio issues persisted and the crew was unable to keep resetting. They offered a $15 credit for use on a future JetBlue flight which was appreciated. The plane needs to be retired and a more comfortable plane should take its place. Overall, the crew was nice and the pilots did their best to give us a smooth ride even with known turbulence on the route.

Another jetblue flight, another 5 hour delay.

Crew needs to respect passengers. They need to stop being rude. I was being treated as I didn’t pay for the flight. Very disappointed. I paid extra for the flight to get some comfort but it went opposite.

Inexplicably delayed. Rude flight attendant. I'm losing faith in this airline with its aging fleet.

The wifi didn’t work and that was a long flight.

The flight was delayed and my luggage wasn’t delivered to my destination.

There was no Mosaic line in Jamaica, we had to have our documents checked before boarding and the lines were extremely long. We spent 1 hour in line for something that took 3 minutes. Many people in line were not prepared and additional staff to answer questions and speed up the process would have made a difference. The flight was also delayed by 2 1/2 hours as well which made for a long day!

I’ve traveled several times before and generally rave about JetBlue flights. However, in the flight going from the U.S to Guyana (the only country in South America with English as its official language), the crew spoke to passengers in a very condescending tone continuously reiterating on the announcement system that ‘this is an international flight’ and ‘not to stand in the aisle or in the waiting area where we the crew members are but wait at your seat if you want to use the washroom’. I’ve been on many international flights headed to and from Guyana where anybody would be allowed to stand in the aisle in a line based on how they appeared or in the waiting area closest to the washroom even if the air hostesses are there. I found it very disrespectful and condescending especially to the Guyanese people. I was often disturbed while looking at a movie or resting by these numerous announcements, which in my opinion, were unnecessary and uncalled for. Before JetBlue, people going to Guyana have used other international flights, where they waited to use the washroom or took a stretch out of their seats and never have I ever heard so many numerous announcements forcing people not to do any of those things on a flight the ones that I have been on (some of which had much more people in the aisles or at the washroom area waiting to use it) I sat at the window seat and imagine me having to hustle with someone else who might’ve been seated next to aisle to use the washroom simply because I wasn’t standing closest to it. What I think the crew and main air hostess should have done, as they did in my case when I hustle quickly enough to get there just after someone who was in front of me, was ask me to sit in an empty seat up in front closest to the washroom as they did in my case instead of speaking to the passengers, who were mostly Guyanese or returning immigrants, as though we were dense or hard of hearing and further as though we did not understand the English language. It was very distasteful, disturbing, uncomfortable and the first time I had experienced this level of treatment from an airline going to Guyana in the numerous years that I have been travelling. Poor job to the crew on last nights “Pretty Fly For A Blue Guy” Plane.

Flight was delayed an hour

The flight was uneventful except that the flight was late leaving the gate by about 4hours. On top of it when we arrived in PVD our gate wasn't ready thus we had to sit on the tarmac for 30 mins. Jetblue flights are becoming a no-frills carrier so the expectations are low. At least you get a drink + can, snacks were so so.

Baggage handling was very poor Arrived in a later flight and spent over an hour then inquired about my baggage and then filed the claim Agent already new that my baggage is not coming in the same flight we’re on !!! Finally two bags were delivered after 1 am

Jetblue has lost its touch. No customer service whatsoever

Very unpleasant to find out, that flight is canceled 4 hours before the flight was scheduled with no reason, no way to contact airline. Not care, not responsible. Really disappointed

Really Pathetic experience

No entertainment,the t.v didn't work.Was told it was gonna get fixed but it never was