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Cons: "No additional comment"

Pros: "I had a nice exit row seat so that was nice"
Cons: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"

Pros: "The crew was amazing. The meal choices were great !"

Pros: "they assisted my aunt very well all through out her flight"

Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."

Pros: "Flight experience in JAL is excellent."

Cons: "Missed flight due to medical emergency"

Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Pros: "Inspire of bad weather, the pilot executed a perfect landing !"

Pros: "Excelent good service.Staff are friendly."
Cons: "Almost i like everything"

Pros: "Food was excellent and service came frequently. In-flight entertainment was amazing."

Pros: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Cons: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."

Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Pros: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Cons: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."

Pros: "Excellent crew,service and great food."
Cons: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."

Pros: "service was excellent. Seating was OK in spite of it being economy."
Cons: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."

Cons: "Plane was very hot"

Pros: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Pros: "Crew service responsive and helpful."
Cons: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."

Pros: "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
Cons: "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."

Pros: "Comfort"
Cons: "Food can be better."

Pros: "Friendly and respectful staff, great meals, tasty!"

Pros: "Everything bad"
Cons: "Bad customer service, I don't speak English good , can't understand them jet blue"

Pros: "The food, the movies and games were really great. There should be more games, though."
Cons: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

Pros: "Very good premium economy seats and airline service was excellent - highly recommended"

Pros: "on time and excellent service"
Cons: "a bumpy ride compared to our flight from NY to Japan"

Pros: "Staff was great and plane was clean"

Pros: "The most polite and attentative flight attendants and great food options."

Pros: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."

Cons: "None"

Pros: "Food and drinks"
Cons: "Nothing"

Cons: "Same thing as above"

Pros: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."

Pros: "Overall flight was comfortable and staff was friendly."
Cons: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"

Pros: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Cons: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

Pros: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Cons: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Pros: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Pros: "Premium Economy had good seating space and leg room."
Cons: "No wifi access"

Pros: "Everything"

Pros: "Food was really good!!! It was way"

Pros: "Service was excellent."
Cons: "Seat felt stiff but felt well rested after flight"

Pros: "Excellent service"
Cons: "Not a lot of vegetarian options"

Pros: "Great service. Great seat."

Pros: "Very nice"
Cons: "Good"

Pros: "Flight was all good, entertainment is great."
Cons: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."

Pros: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Cons: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."

Pros: "Food, seat comfort, service"

Pros: "no -all that was amazing was the complete idiocy of ana"
Cons: "virtually everything was a unacceptable starting with the gate staff ..."

Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."

Pros: "The staff is friendly with attention to detail"

Cons: "Nice trip"

Cons: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."

Pros: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."

Pros: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Cons: "The movie selection is somewhat weak"

Pros: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Cons: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."

Pros: "The service...the food...the entertainmrnt....tq tq tq"

Pros: "Their service"
Cons: "Foods"

Pros: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Cons: "Internet was more expensive than it should be"

Cons: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."

Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"

Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."

Pros: "got cancelled"

Pros: "Food"
Cons: "Sitting space"

Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Pros: "It was short."
Cons: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."

Pros: "service..service..service and ontime performance"

Pros: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
Cons: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"

Pros: "Everything was fine"
Cons: "The seats hurt my butt"

Pros: "Crews' performance was good."
Cons: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."

Pros: "Legroom is good, you don't need to recline the seat"
Cons: "Food wasn't the best"

Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"

Pros: "Incredible service"

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"

Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."

Pros: "Great food on ANA flight from Malaysia to Tokyo."

Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."

Pros: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Cons: "Nothing"

Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."

Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."

Pros: "The middle seats were seperated, so I had my own arm rests"

Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."

Cons: "Not enough English movies/tv shows"

Pros: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Cons: "Internet is way too expensive and barely works."

Pros: "The food was great. Very responsive flight crew."

Cons: "There was no information about connecting flights before landing."

Pros: "crews have good attitude"
Cons: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

Pros: "Smooth flight with great service"

Pros: "Crew was excellent"
Cons: "Better seat cushions"

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Pros: "SQ always has the best looking flight attendants"

Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "The crew was really nice. The plane was clean and comfortable."

Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pros: "Nothing beats Singapore SQ!"

Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."

Pros: "check in went smoothly. helper was friendly and helpful."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Pros: "Everything from Ticketing, Checking in......"

Pros: "Great experience"
Cons: "Seating arrangement was bad"

Pros: "The seat is good. Entertainment is good."
Cons: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Pros: "Great set up with two seats, window and aisle"

Pros: "The food is very good in economy. Large screen tv gor movies and games."
Cons: "all was good, nothing bad"

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Seats, crew"
Cons: "Nothing else other than above"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."

Cons: "Stewardesses were a bit rude"

Pros: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Cons: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Pros: "great service"
Cons: "too long"

Pros: "crew was very polite and cheerful."

Pros: "Overall experience and wonderful crew"
Cons: "Nothing really."

Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."

Cons: "Food"

Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"

Pros: "Hard to find lounge for bclass users"

Pros: "Everything"
Cons: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "Second bag was four foot bronze statue, no problem or extra cost"

Pros: "Everything is excellent!"

Pros: "For as long 14 hour journey they sure make it comfortable."

Pros: "Everything"
Cons: "No complaints"

Pros: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."

Pros: "Courteous, Professional Crew. Amazing Service."

Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Pros: "Attentive Staff - Fabulous"

Pros: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Cons: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."

Cons: "Food not so good"

Pros: "It is really nice to have a direct flight option to Singapore"

Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."

Pros: "Food"
Cons: "Nada"

Pros: "None"
Cons: "All"

Pros: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Cons: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."

Pros: "Everything else was good"
Cons: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."

Pros: "Everything"

Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"

Pros: "The service"
Cons: "The quality of the red wine"

Pros: "Crew was very helpful"

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Cons: "Food"

Pros: "Crew was receptive"
Cons: "Food boarding"

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Cons: "Food was just not that great. Too many peppers in everything!"

Pros: "Everything was GREAT!"

Pros: "Crew was exceptional. QSuite very comfortable."

Cons: "Internet bad"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Qatae Airways is second to non as always"

Cons: "n/a"

Pros: "Everything."

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Pros: "Need to give people cheap access to wifi"

Pros: "Very comfortable wii sleeping compartment"

Pros: "Comfortable, on time"

Pros: "Excellent service from the crew. Flight on time."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Cons: "Some crews are not accommodating."

Pros: "Lost bag"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Pros: "same"
Cons: "same"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"

Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."

Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Pros: ". ."

Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."

Pros: "everything!"

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Pros: "nothing"
Cons: "price and comfort"

Cons: "N/A"

Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Pros: "Same as my above review."
Cons: "Same as my above review."

Pros: "Very good attentive service"

Pros: "See above"
Cons: "Nothing"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "Food was good"
Cons: "Flight attendants could have been nicer. Seats were not that comfortable."

Pros: "Good"
Cons: "NA"

Pros: "Professional behavior of staff and overall cleanliness."

Pros: "Fabulous flight and trip to Australia"

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "Nothing"
Cons: "Service, seats in bad shape, screen not working, ......"

Pros: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Cons: "NA"

Pros: "Crew was attentive Pilot steered a smooth flight"
Cons: "Seats were a little cramped"

Pros: "We went almost 4hours without water served"

Cons: "Baggage claim in Newark horrible and slow. Not the brightest people here."

Pros: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Pros: "The staff was helpful and friendly."
Cons: "I did not get the seat that I booked online. This made things a little hard for me."

Cons: "Food was pretty bad."

Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Cons: "n/a"

Pros: "Smooth flight, courteous staff"

Pros: "Emirates deserves its reputation for providing an overall enjoyable experience"
Cons: "New Jersey airport is seriously lacking in functioning systems"

Pros: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Cons: "The entire experience"

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "Great service! While first time, I had a great experience."

Pros: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."

Cons: "Boarding was chaotic"

Pros: "www.Web.HR"

Pros: "quality and friendship"
Cons: "Electronic Entert can be more accessible More access to news"

Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"

Pros: "Tons of movies!"
Cons: "No complaints."

Pros: "Good service and on time departure and arrival."
Cons: "No seating accommodations for disable passengers. I am hemiplegic and had a middle seat that made it impossible to get out of the seat for bathroom break."

Pros: "Love it. Classy flight attendants, great service."
Cons: "Crying baby"

Cons: "Same movies"

Pros: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Cons: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."

Pros: "everything was very nice!"

Cons: "Space very cramped."

Cons: "The ac wasn't working properly just hot air being blown"

Pros: "Everything very, very good!!!"

Pros: "The flight attendants were very professional, friendly and attentive. We were also impressed with the amenities -- every passenger received free headphones, drinks, pillow and blanket."
Cons: "The overhead lights did not seem to align with the correct seats."

Pros: "The staff & the service"
Cons: "The entertainment set up was dated and malfunctioning"

Pros: "More legroom in economy class for the 10 hour flight between Newark and Athens."

Pros: "5000 channels. Entire Alien movie series :) Also food was excellent."

Pros: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Cons: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

Pros: "It felt comfortable."

Pros: "The fligh went smooth"
Cons: "The food"

Pros: "Lots of movies to watch -- when the system was actually working."
Cons: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."

Pros: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Cons: "none"

Cons: "Fantastic customer service and attentive staff"

Pros: "Highly recommend Emirates"

Cons: "Food baf"

Pros: "The food was good, the entertainment was good"
Cons: "There needed to be more snack options.. a mid-flight sandwich or cheese and crackers. There were only two drink carts that went by on a an 11 hour flight and these were with the 2 meals that were served. Alcoholic drinks were difficult to order except with dinner. Overall, there are more amneties, foods and drink on Delta airlines."

Pros: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."