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Malaysia to Washington flight information

Flights arrive in Washington
Flights depart from Malaysia
Flight price RM 3,672
Airlines SAUDIA, Etihad Airways, JAL, American Airlines, KLM, Qatar Airways, Emirates, British Airways, China Eastern, Korean Air

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Looking for cheap airfare to Washington? 25% of our users found return tickets to Washington for the following prices or less: From Kuala Lumpur RM 3,709

FAQs - booking Washington flights

What is the cheapest flight to Washington?

The cheapest airline ticket to Washington from Malaysia in the last 72 hours was RM 3,672 return on the route Kuala Lumpur to Washington. The most popular route is Kuala Lumpur to Washington and the cheapest ticket found on this route in the last 72 hours was RM 4,534 return.

Which Washington airport is closest to central Washington?

Washington is served by 2 major airports. Washington Reagan-National (6 kilometres) is the closest to the centre of Washington and Washington Dulles Intl is 36 kilometres away from the centre. View on map.

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Book Cheap Washington Plane Tickets

(Return)
Airports
Origin
Kota Kinabalu
RM 4,225
only
RM 4,225
Kuala Lumpur
RM 3,672
only
RM 3,672
Destination
Baltimore
RM 4,912
only
RM 4,912
Washington
RM 3,672
only
RM 3,672
RM 4,347
only
RM 4,347
Sat, 7 Mar
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
31h 40m
Sun, 15 Mar
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
21h 45m
RM 3,672
Trip: 8 days
7.2Good Show reviews
Overall 7.2 Good
Based on 2,460 reviews
Overall
7.2
Boarding
7.3
Comfort
7.3
Crew
7.6
Entertainment
6.9
Food
7.0
CAI
JED
Good 7.0

Pros: B787 still like new and well maintained.

Cons: This is a long flight I take often one Saudia. The seats still suck!

JED
JFK
Excellent 10.0

Cons: Excellent

DMM
JED
Excellent 8.3

Pros: Smooth trip

Cons: The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck

JED
LAX
Mediocre 2.6

Pros: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.

Cons: They should add one more meal and drinks more frequently.

NBO
JED
Excellent 10.0

Pros: Excellent service and ontime takeoff

Thu, 13 Feb
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
34h 35m
Sun, 23 Feb
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
23h 45m
RM 3,741
Trip: 11 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6,558 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
JNB
AUH
Excellent 9.6

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

MAA
AUH
Excellent 8.0

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

AUH
IAD
Good 7.0

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

ATH
AUH
Excellent 10.0

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

AUH
CDG
Mediocre 2.0

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Tue, 2 Jun
KUL
Kuala Lumpur Intl
DCA
Washington Reagan-National
34h 13m
Mon, 22 Jun
DCA
Washington Reagan-National
KUL
Kuala Lumpur Intl
34h 10m
RM 4,347
Trip: 21 days
8.8Excellent Show reviews
Overall 8.8 Excellent
Based on 4,427 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
FUK
Excellent 9.3

Pros: It was great...

Cons: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

JFK
NRT
Okay 5.6

Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

NRT
KHH
Good 6.0

Pros: Typical flight and all went well.

KIX
LAX
Excellent 9.3

Pros: Very friendly and accommodating crew.

NRT
GUM
Excellent 10.0

Pros: Amazing crew

Cons: Perfect

Wed, 15 Jul
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
32h 22m
Wed, 22 Jul
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
29h 10m
RM 4,473
Trip: 8 days
7.4Good Show reviews
Overall 7.4 Good
Based on 43,206 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.9
Food
6.7
BGR
PHL
Okay 4.0

Cons: Fog in Philly. AA should have diverted our plane to a bigger airport where AA could have serviced us (eg. Washington DC). Instead AA diverted us to Salibury/Ocean City!! We missed our connections.

PHX
DFW
Excellent 10.0

Cons: The experience was excellent.

MIA
TPA
Okay 5.2

Pros: Very uncomfortable seat - and I’m thin.

Cons: Outlets not working for my row

DFW
DEN
Excellent 10.0

Pros: Really enjoy flying first class.

Cons: Excellent

PBI
CLT
Mediocre 3.0

Pros: nothing

Cons: plane stated wifi available but did not work. plane was outdated also no power at seats available

Sun, 26 Jan
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
29h 00m
Thu, 27 Feb
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
32h 55m
RM 4,534
Trip: 33 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 3,528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
YYZ
Okay 5.3

Cons: All of the less than good, obvious!

JFK
AMS
Good 6.0

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

FCO
AMS
Excellent 8.0

Pros: The crew.

Cons: The time between flights.

AMS
FRA
Excellent 10.0

Pros: Professional crew. Good simple check in.

Cons: Nothing.

OSL
AMS
Excellent 10.0

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Wed, 12 Feb
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
26h 35m
Wed, 19 Feb
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
31h 25m
RM 4,603
Trip: 8 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,540 reviews
Overall
8.4
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
IAH
DOH
Mediocre 3.0

Cons: Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight

DOH
ARN
Excellent 9.3

Pros: My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace.

Cons: No wifi on board. The plane was one of the older ones, but still perfectly nice.

DOH
PRG
Excellent 10.0

Pros: Very pleasant and comfortable flight.

Cons: NA

DOH
SGN
Good 7.6

Pros: Seat comfortable

DOH
DEL
Excellent 9.0

Pros: Great crew, great customer service by phone, great food and entertainment.

Cons: Boarding and deplaning took ages, but don't they always?

Thu, 2 Jul
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
25h 20m
Thu, 16 Jul
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
22h 55m
RM 4,839
Trip: 15 days
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,053 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
HKG
Good 6.0

Cons: Broke my luggage

IAH
DXB
Good 7.0

Cons: Economy seat leg support could be better

IAH
DXB
Excellent 8.3

Pros: Seats were comfortable

DXB
BLR
Excellent 9.3

Cons: A bit too small the seats

SIN
DXB
Mediocre 2.0

Cons: why did they take my blanket and headphones 1 hour before we land?

Sun, 7 Jun
KUL
Kuala Lumpur Intl
BWI
Baltimore/Washington
31h 50m
Sun, 21 Jun
BWI
Baltimore/Washington
KUL
Kuala Lumpur Intl
32h 00m
RM 4,912
Trip: 15 days
7.5Good Show reviews
Overall 7.5 Good
Based on 22,502 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LYS
LHR
Good 7.0

Pros: Really nice crew and quite good food

Cons: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

LHR
SJC
Mediocre 3.3

Pros: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

LGW
TIA
Mediocre 2.0

Cons: Delayed

LHR
PRG
Okay 5.0

Cons: No luggage and you had 4 hours! And 20 min late. Not good

PLZ
JNB
Excellent 9.6

Pros: Leg room fantastic

Wed, 12 Feb
KUL
Kuala Lumpur Intl
DCA
Washington Reagan-National
28h 13m
Wed, 19 Feb
DCA
Washington Reagan-National
KUL
Kuala Lumpur Intl
29h 25m
RM 6,515
Trip: 8 days
6.7Good Show reviews
Overall 6.7 Good
Based on 6,654 reviews
Overall
6.7
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
JFK
Okay 5.0

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

BKK
PVG
Mediocre 3.3

Cons: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

HND
PVG
Mediocre 3.6

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

PVG
JFK
Excellent 8.6

Pros: On time departure, good leg room, and comfortable seats

Cons: food

LAX
PVG
Excellent 8.6

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Wed, 26 Feb
BKI
Kota Kinabalu
IAD
Washington Dulles Intl
33h 25m
Thu, 27 Feb
IAD
Washington Dulles Intl
BKI
Kota Kinabalu
35h 25m
RM 6,523
Trip: 2 days
8.8Excellent Show reviews
Overall 8.8 Excellent
Based on 4,865 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
JFK
ICN
Excellent 9.3

Pros: Everything. Very comfortable seat. Great food.

Cons: Better movie selection.

ICN
HAN
Excellent 9.0

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

LAX
ICN
Good 6.3

Pros: This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep.

Cons: The food was mediocre. Not terrible but not very tasty either. There is no wifi!

MNL
ICN
Excellent 10.0

Pros: Crew was attentive.

Cons: Was seated near some noisy distractions i.e. crying baby.

ICN
BKK
Okay 4.6

Pros: Nothing

Cons: The seat, the food, the services, the boarding could have been better!

Sat, 29 Feb
BKI
Kota Kinabalu
IAD
Washington Dulles Intl
40h 35m
Wed, 4 Mar
IAD
Washington Dulles Intl
BKI
Kota Kinabalu
30h 25m
RM 4,225
Trip: 5 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6,558 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
BAH
AUH
Excellent 9.3

Pros: Business Class Seats were comfortable

CAI
AUH
Good 6.6

Pros: Boarding was easy

Cons: Expensive flight

JNB
AUH
Excellent 9.6

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

AUH
CDG
Mediocre 2.0

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

SYD
AUH
Excellent 9.3

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Sun, 7 Jun
KUL
Kuala Lumpur Intl
DCA
Washington Reagan-National
34h 13m
Sun, 21 Jun
DCA
Washington Reagan-National
KUL
Kuala Lumpur Intl
34h 10m
RM 4,587
Trip: 15 days
8.8Excellent Show reviews
Overall 8.8 Excellent
Based on 4,427 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
SYD
Good 7.3

Pros: Simple check in and boarding, right on time.

HND
JFK
Mediocre 2.0

Cons: Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL.

NRT
YVR
Excellent 10.0

Pros: Great service for economy. Very attentive flight attendants.

KIX
BKK
Excellent 10.0

Cons: Good

SIN
NRT
Excellent 9.0

Pros: Crew took great care of us.

Cons: No complaints.

Wed, 22 Apr
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
25h 10m
Wed, 13 May
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
24h 00m
RM 4,603
Trip: 22 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,540 reviews
Overall
8.4
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
BKK
DOH
Good 7.0

Pros: Good service from the crew and food was good

Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

KHI
DOH
Good 6.0

Cons: Needs more improvement

BOS
DOH
Excellent 9.0

Cons: Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience.

BGW
DOH
Mediocre 2.0

Pros: I like the service in the flight

Cons: Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations

IAD
DOH
Excellent 8.6

Cons: Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container.

Tue, 2 Jun
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
28h 20m
Mon, 22 Jun
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
32h 15m
RM 4,624
Trip: 21 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 3,528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LAX
AMS
Mediocre 2.0

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

JFK
AMS
Good 6.0

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

AMS
GLA
Excellent 10.0

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

ATL
AMS
Okay 4.6

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

OTP
AMS
Excellent 10.0

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Sat, 29 Feb
BKI
Kota Kinabalu
IAD
Washington Dulles Intl
40h 35m
Wed, 4 Mar
IAD
Washington Dulles Intl
BKI
Kota Kinabalu
30h 25m
RM 4,225
Trip: 5 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6,558 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
IAD
AUH
Okay 5.3

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

ATH
AUH
Excellent 10.0

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

AMD
AUH
Mediocre 2.0

Pros: it would be a lie to say i liked anything

Cons: everything by alot

AUH
AMD
Excellent 8.0

Cons: Sure

BEG
AUH
Excellent 10.0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Thu, 25 Jun
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
25h 20m
Sat, 4 Jul
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
39h 30m
RM 4,998
Trip: 10 days
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,053 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
HKG
Good 6.0

Cons: Broke my luggage

COK
DXB
Excellent 10.0

Pros: The crew was amazing. Managed to get a whole row to myself (bonus!).

Cons: Cheaper change fees. ;)

DXB
IAH
Excellent 10.0

Cons: Offer cappuccino along with coffee, tea, and juice.

LAX
DXB
Excellent 8.6

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

IAH
DXB
Good 7.0

Cons: Economy seat leg support could be better

Fri, 31 Jan
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
29h 00m
Sat, 15 Feb
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
33h 10m
RM 4,644
Trip: 16 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 3,528 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
OPO
AMS
Excellent 8.0

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

LIS
AMS
Good 6.4

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

AMS
JFK
Good 6.3

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

AMS
MAN
Excellent 8.0

Pros: The crew was informative

Cons: Inflight sandwiches

FCO
AMS
Excellent 10.0

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Fri, 14 Feb
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
26h 35m
Sun, 23 Feb
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
24h 00m
RM 4,681
Trip: 10 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,540 reviews
Overall
8.4
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
PRG
DOH
Excellent 10.0

Pros: Another confirmation of excellent QA service.

Cons: Nothing.

DOH
ISB
Okay 4.3

Pros: Crew was good

Cons: Tvs don’t work. Uncomfortable seats

KWI
DOH
Excellent 9.0

Pros: Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right.

Cons: Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class.

ORD
DOH
Good 7.3

Pros: The crew was great.

Cons: Food wasn't that great.

DOH
LAX
Excellent 10.0

Cons: Qatar Airways could improve food selection for business class.

Wed, 22 Apr
KUL
Kuala Lumpur Intl
BWI
Baltimore/Washington
31h 55m
Wed, 13 May
BWI
Baltimore/Washington
KUL
Kuala Lumpur Intl
32h 00m
RM 5,238
Trip: 22 days
7.5Good Show reviews
Overall 7.5 Good
Based on 22,502 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
FCO
LHR
Mediocre 3.3

Cons: Everything!

BWI
LHR
Good 6.3

Cons: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

BSL
LHR
Good 7.3

Pros: We were early

Cons: The food

LGW
LPA
Excellent 8.4

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

CPT
LHR
Excellent 10.0

Pros: The crew members are super friendly and caring.

Tue, 14 Jul
KUL
Kuala Lumpur Intl
IAD
Washington Dulles Intl
33h 30m
Mon, 31 Aug
IAD
Washington Dulles Intl
KUL
Kuala Lumpur Intl
24h 30m
RM 4,400
Trip: 49 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6,558 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
AUH
IAD
Good 6.6

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

AUH
LHE
Good 6.6

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

COK
AUH
Mediocre 3.3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

JFK
AUH
Excellent 8.0

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

AUH
MAD
Good 7.3

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

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