Great crew service!
Flight crew were friendly and helpful.
Seats are hard and uncomfortable.
Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.
We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.
Cheap and service was okay
Seats are uncomfortable They lost my luggage.
Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.
Not much to comment on here.
quick and relaxed
Good multi media access and content
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
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