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The plane was so old and dirty and honestly needs to be discontinued.

Flight crew and staff excellent. Gate staff not so much.

Delayed too

A very long way to the connecting flight and no update on the delays were frustrating! It was messy at Frankfurt Airport. Thank God for the masks, we couldn't smell each other after all the running and rushing around.

Very bad things so I don’t like it and when airplane arrive at EWR then stay on parking for over 30 minutes so the people got complaints so this very bad

Delayed over eight hours!

Connection time was inadequate causing us to miss our flight. Frankfurt required at least 2 1/2 hours for a connection but you only gave us 80 and 45 minutes. We had to pay to rebook our returning connection in order to make it in time for our return flight home. Costing us $600 for rebooking our connection to Frankfurt plus a Frankfurt hotel.

My check in luggage was supposed to be cleared and OK all the way to the final destination in Europe, but it was delayed by (as of now) one day.

Nothing I liked cause the damn flight was canceled!

United Airlines flight 1238 from Orlando to LAX on Friday night June 24, 2022 1. Flight was delayed two hours from late arrival caused by an earlier delay, resulting on my not being able to catch my connecting flight from LAX to Santa Barbara, and having to spend the night in Los Angeles. Fortunately I have a cousin who lives here and she was able to put me up. 2. My entertainment screen was not working. 3. An infant or young child in front of me had a course cough and was coughing frequently. He did not have a mascon, raising concerns about possibility of COVID-19. 4. Airline staff were professional and good, as was the pilot having to make a difficult landing in heavy fog.

Just silly for the end of June 2022..... "get that mask over your nose"

First off....... In June 2022 Canada is still trying to flatten the curve. We had to wear masks for ~ 10 hours flying across the pond and listen to snarky comments from crew "cover your nose", while everyone went without a mask for the 1-2 hour plus meal service, absolutely ridiculous! I would recommend avoiding Canada until they understand that the world has moved on in the understanding of COVID-19 as an endemic virus. Second, all of the Air Canada flights were late or delayed due to low staffing. We were also left waiting on the tarmac for several hours due to problems with airport infrastructure, meaning-they could not find someone to extend the jetway to the plane, causing us to nearly miss our connection.... 45 minutes sitting 20 feet from the airport, major fail. Third, the Canadian officials were a bit cunty, I was very surprised, I traveled to Canada often prior to the pandemic and was always greeted with a smile and a laugh.... those days are over, or on hold while thy continue to battle the virus. On to the Middle East for more history. Cheers!

The economy seating is really uncomfortable I had back pain the whole time and trouble sleeping

Nothing! Was charged for an additional bag that we did not needed.

The flight had a six hour delay due to weather, which left me stranded overnight in my connecting destination.

The quality is as low as United.