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(Return)
Airports
Origin
Kuala Lumpur
RM 2,233
only
RM 2,233
Destination
Los Angeles
RM 2,233
only
RM 2,233
Wed, 17 Jan
KUL
LAX
26h 35m
Fri, 26 Jan
LAX
KUL
35h 30m
RM 2,233
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

Thu, 28 Dec
KUL
LAX
42h 10m
Wed, 3 Jan
LAX
KUL
47h 05m
RM 2,381
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
KHN
LHW
Excellent 10.0

Crew was excellent

XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

Fri, 12 Jan
KUL
LAX
31h 30m
Sun, 21 Jan
LAX
KUL
30h 00m
RM 2,731
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 945 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
RUH
CAI
Excellent 10.0

The crew was very nice, TV monitors were nice and the plane ride was comfortable.

No alcohol served on board (for those of you that like a night cap to sleep on the plane)

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

MNL
JED
Excellent 8.0

Good service and cheaper

BOS
CDG
OK 4.0

I fly a lot and the Air France seats, service and food were mediocre. The seats are angled flat for an overnight flight. Ugh.

CAI
DMM
Good 6.3

Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

Wed, 21 Mar
KUL
LAX
22h 55m
Sat, 31 Mar
LAX
KUL
21h 40m
RM 2,761
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
LAX
Good 7.0

Poor movie selection

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

Wed, 11 Apr
KUL
LAX
21h 40m
Fri, 20 Apr
LAX
KUL
30h 30m
RM 2,803
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2197 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
SGN
TPE
Good 6.6

clean..

The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going.

SFO
TPE
Excellent 9.6

Lovely gracious Staff.

One negative employee. Not so comfortable seat on new plane.

TPE
BKK
Excellent 10.0

It was very organized .

Nothing .

SFO
TPE
Excellent 8.0

better food

TPE
MNL
Excellent 10.0

Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight

Sun, 10 Dec
KUL
LAX
38h 35m
Sat, 13 Jan
LAX
KUL
29h 00m
RM 2,967
Trip: 35 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 697 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SYD
HAN
Excellent 8.6

Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board.

Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first.

SGN
HKG
OK 5.0

A glass of red wine

Broken seat would not recline

SGN
SYD
Excellent 9.3

the legroom, the seat, the footrest, the armrests - 2 each! Very comfortable, slept well.

Crying babies, but the Bose QC35 noise cancelling headphones took care of that!

SGN
HKG
Excellent 8.0

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

HKG
HAN
Excellent 8.0

Overall a good airline. Full meal served even on a short hour and half flight.

The air con wasn't on until we were in the air

Thu, 1 Feb
KUL
LAX
27h 55m
Wed, 7 Feb
LAX
KUL
33h 05m
RM 2,997
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 1 Feb
KUL
LAX
32h 10m
Sun, 11 Feb
LAX
KUL
25h 00m
RM 3,107
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1384 reviews
Overall
7.2
Boarding
7.1
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
LAX
OK 5.0

Boarding delay in MNL but still arrived in LAX on-time.

Problems with the inflight myPal system; No sound. Informed the flight attendants and they tried to reboot the system/ provide new headphones... still no sound. My wife and daughter had same issue with their unit.

MNL
ICN
Good 7.3

They do not have any entertainment such as a screen to watch something.

MNL
YVR
Excellent 10.0

Arrived early

Nothing

MNL
YVR
Good 7.0

huge delay

DPS
MNL
Excellent 10.0

The cabin crew was very attentive. Anticipated the passengers needs. The food was delicious too.

Fri, 19 Jan
KUL
LAX
50h 35m
Sun, 28 Jan
LAX
KUL
35h 30m
RM 2,309
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

Tue, 14 Nov
KUL
LAX
26h 00m
Thu, 23 Nov
LAX
KUL
32h 15m
RM 2,431
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
PEK
HSN
Good 6.6

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

LHW
KHN
Excellent 10.0

Hostess

KHN
XMN
Excellent 10.0

Hostess

Fri, 19 Jan
KUL
LAX
31h 30m
Sun, 28 Jan
LAX
KUL
30h 00m
RM 2,731
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 945 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
IAD
RUH
Excellent 8.3

It was not crowded. Found three seats across and was able to lie down and sleep

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

CAI
DMM
Good 6.3

Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

BOS
CDG
OK 4.0

I fly a lot and the Air France seats, service and food were mediocre. The seats are angled flat for an overnight flight. Ugh.

CDG
RUH
Excellent 10.0

My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it.

Thu, 28 Dec
KUL
LAX
42h 10m
Fri, 5 Jan
LAX
KUL
47h 05m
RM 2,495
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

LAX
XMN
Excellent 8.3

787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it.

Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city.

XMN
KHN
Excellent 10.0

Hostess

KHN
XMN
Excellent 10.0

Hostess

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

Sat, 11 Nov
KUL
LAX
26h 35m
Thu, 23 Nov
LAX
KUL
35h 30m
RM 2,528
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

Thu, 1 Mar
KUL
LAX
22h 55m
Sun, 1 Apr
LAX
KUL
21h 40m
RM 2,904
Trip: 31 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

Fri, 20 Apr
KUL
LAX
28h 20m
Wed, 2 May
LAX
KUL
30h 30m
RM 2,942
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2197 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
SFO
TPE
Excellent 9.6

Lovely gracious Staff.

One negative employee. Not so comfortable seat on new plane.

TPE
BKK
Mediocre 2.0

First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you.

First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you.

TPE
BKK
Excellent 10.0

It was very organized .

Nothing .

SFO
TPE
Excellent 9.3

Over all it was a great experience. I dropped my boarding pass from tapi to bkk while I was at SFO the crew trade me down and gave me my boarding pass , saving me lots of hassle . I was impressed for over all service.

The boarding wasn’t done according to seating manner at SFO . Didn’t look he that .

TPE
MNL
Excellent 10.0

Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight

Mon, 11 Dec
KUL
LAX
39h 55m
Sat, 13 Jan
LAX
KUL
29h 00m
RM 2,967
Trip: 34 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 697 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
HKG
HAN
Excellent 8.0

Overall a good airline. Full meal served even on a short hour and half flight.

The air con wasn't on until we were in the air

SGN
HKG
OK 5.0

A glass of red wine

Broken seat would not recline

BKK
HAN
Good 7.6

Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew

Miss channels fir tv or music or movies. No wi-fi

HAN
SGN
Good 6.8

Food... only could have the fruit

SGN
REP
Excellent 10.0

evrry thing

none

Sun, 12 Nov
KUL
LAX
40h 00m
Sat, 25 Nov
LAX
KUL
22h 15m
RM 2,528
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

Tue, 26 Dec
KUL
LAX
42h 10m
Wed, 3 Jan
LAX
KUL
47h 05m
RM 2,528
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

LAX
XMN
Excellent 8.3

787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it.

Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city.

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

Fri, 3 Nov
KUL
LAX
50h 50m
Sat, 18 Nov
LAX
KUL
44h 45m
RM 3,115
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 10 Feb
KUL
LAX
32h 10m
Sat, 24 Feb
LAX
KUL
21h 10m
RM 3,149
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1384 reviews
Overall
7.2
Boarding
7.1
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
JJN
Mediocre 2.0

It was Xiamen airlines again so bad

MNL
ICN
Good 7.3

They do not have any entertainment such as a screen to watch something.

MNL
SFO
Excellent 8.6

Screen too far from seat in business class.

MNL
YVR
Good 7.0

huge delay

JFK
MNL
Excellent 8.0

crew is very caring and attentive, food was delicious,

the business class seats should be upgraded into more comfortable flat beds, biz class bathrooms too cramped!

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