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Help And pleasant staff

Poor quality entertainment screen

* lots of leg room even in the economy seats * only 2 seats in the section beside the windows is excellent

* flight attendants a bit cold and business-like * no black "English" tea with milk and sugar * terrible choice of movies - English language movies were rubbish!

They got us there. Good movie selection. Good wine

Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food.

Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends.

Nothing

Crew smoked in airplane while passengers are prohibited

I was so blessed by Xiamen air this trip. I was going to crash overnight in the Xiamen airport on an 11 hour layover :groan: While I was looking for a comfortable looking spot of floor, I was informed that Xiamen provides a free room in their business hotel for guests who are on layover. The only thing I had to pay for was the 28 kuai (read:super cheap) taxi to the hotel. Amazing!

I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing.

The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage.

Boarding, crew and meal

Seating was not what I expected as a Business Class passenger.

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

Tv wasn't working

Excellent cabin crew and attentive service.

Check in for business class was chaotic at Bangkok and took a very long time.

Flight attendants very kind

Only pillows and blankets , no eye masks , no socks, The choice of films

Great seat on A330, very long. Staff super attentive in Biz, but then it was a quiet flight. IFE ok without being great, same for Food.

Horrible food. No beer. Poor selection in entertainment

The early collection of entertainment head sets 30+ minutes before landing service of drinks need to be improved