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Cons: Smooth & a v.comfortable flight!

Pros: Seats were super comfortable and on time arrival.

Cons: Food servings timings, were not matched with the New York time zone.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Cons: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication

Pros: Crew and hospitality

Cons: Wifi

Pros: Yes

Cons: Everything was great

Cons: My seat (8d) would not recline and the hand rest would not go up.

Cons: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication

Cons: Notify the delay quickly

Pros: free movies on the flight

Cons: The check-in process at SFO airport was poorly managed.

Cons: If it had left on time Waited 3 hours at the airport

Pros: Crew was very upbeat and helpful

Pros: Good crew

Cons: Service could have been better

Cons: My seat (8d) would not recline and the hand rest would not go up.

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.

Pros: Crew was fine.

Cons: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Pros: All service and cresws are friendly

Cons: Just keep it up

Pros: Good value for money.

Cons: Slow processing at boarding with unnecessary additional bag search.

Pros: Good aircraft

Cons: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Pros: Everything was excellent. The entertainment system was also excellent.

Cons: The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out

Pros: Amazing SLC Skyclub crew

Cons: Nothing!

Pros: Yeah...spacious leg rooms.

Cons: Too bumpy landing at Jackson.

Pros: Good flight in air

Pros: Good service

Cons: Video system locked up at my seat