Recent reviews
- All reviews
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- Neutral
- Negative
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9.6
Cons: Cheaper price
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10.0
Pros: At pick up the lady who helped us was exceptional! If you can look up her information/name she deserves to be applauded for her amazing customer service!
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4.0
Pros: The comfort of the vehicle in the ability to maintain it safety standards and operate
Cons: The customer service and willingness to assist and provide legendary customer service and could have been more attentive to the customers
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10.0
Cons: Everything just fine
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4.4
Pros: New, centralized car rental facility at ORD. This resulted in faster access to/from terminal.
Cons: The Nissan Versa rented car seemed to have some issues—it handled really poorly on the highway. Also, the low tire pressure indicator was illuminated for the trip, although there was no low/differential tire pressure condition.
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9.2
Cons: This is my second car rental with Alamo, the pick up and drop off is very easy and they gave me a car even When I showed up one hour before, staff is friendly at the reception and as well at the place where you pick the car. I recommend Alamo car rental.
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8.0
Pros: Staff at pickup was very helpful. He even gave us advice on toll roads, etc.
Cons: The rental was more expensive than other companies.
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4.8
Pros: Pick-up, drop-off was easy.
Cons: Alamo agent cancelled the booking and created a new more expensive booking due to change in flight time. The booking didn't have to be changed.
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8.0
Cons: We are not crazy about Nissan, so cheap looking
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10.0
Pros: staff friendly, drop off easy
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4.0
Pros: The staff was excellent. The price was outrageous. Besides being $50 bucks more that I was quoted, I had to have put another $200 deposit in on top of the price of the car.
Cons: Had I known about the additional deposit based on being a resident of the state I was renting from, I would have had a different pick up and drop off set up.
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10.0
Cons: Nothing, worked really well.
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9.6
Cons: Cheaper price
review from
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10.0
Pros: At pick up the lady who helped us was exceptional! If you can look up her information/name she deserves to be applauded for her amazing customer service!
review from
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10.0
Cons: Everything just fine
review from
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9.2
Cons: This is my second car rental with Alamo, the pick up and drop off is very easy and they gave me a car even When I showed up one hour before, staff is friendly at the reception and as well at the place where you pick the car. I recommend Alamo car rental.
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10.0
Pros: staff friendly, drop off easy
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10.0
Cons: Nothing, worked really well.
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4.0
Pros: The comfort of the vehicle in the ability to maintain it safety standards and operate
Cons: The customer service and willingness to assist and provide legendary customer service and could have been more attentive to the customers
review from
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4.4
Pros: New, centralized car rental facility at ORD. This resulted in faster access to/from terminal.
Cons: The Nissan Versa rented car seemed to have some issues—it handled really poorly on the highway. Also, the low tire pressure indicator was illuminated for the trip, although there was no low/differential tire pressure condition.
review from
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4.8
Pros: Pick-up, drop-off was easy.
Cons: Alamo agent cancelled the booking and created a new more expensive booking due to change in flight time. The booking didn't have to be changed.
review from
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4.0
Pros: The staff was excellent. The price was outrageous. Besides being $50 bucks more that I was quoted, I had to have put another $200 deposit in on top of the price of the car.
Cons: Had I known about the additional deposit based on being a resident of the state I was renting from, I would have had a different pick up and drop off set up.
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