Chicago car rentals
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Chicago, IL, United States
Chicago car rental information
| Pick-up location | Chicago |
|---|---|
| Rental locations | 96 |
| Airport locations | 34 |
Chicago car hire reviews and directory
Rated no. 1
Alamo
Best rated
8.4 Excellent (295 reviews)
3 locations in Chicago
╳
Alamo reviews
Car hire locations
Alamo
Locations in Chicago
10255 W Zemke Blvd
+1 833 863 1447
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
203 N La Salle St
+1 800 462 5266
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 07:30 - 15:30 |
| Sunday | 07:00 - 19:30 |
5150 W 55th St
+1 844 917 0959
| Monday | 00:00 - 01:00 05:00 - 23:59 |
| Tuesday | 00:00 - 01:00 05:00 - 23:59 |
| Wednesday | 00:00 - 01:00 05:00 - 23:59 |
| Thursday | 00:00 - 01:00 05:00 - 23:59 |
| Friday | 00:00 - 01:00 05:00 - 23:59 |
| Saturday | 00:00 - 01:00 05:00 - 23:59 |
| Sunday | 00:00 - 01:00 05:00 - 23:59 |
- 8.3
- 8.5
- 8.7
- 8.3
- 8.2
Recent reviews
9.2 Excellent
13 Oct 2016
A Comfortable Road Trip
Pros: The mid size SUV (Nissan Rogue) was very comfortable, safe and easy to drive. It met our needs very well. We also appreciated the service received at the downtown Chicago rental center. The representative was very helpful in getting us started on our trip.
10.0 Excellent
24 Oct 2016
Pros: Extremely helpful staff and very efficient process!
10.0 Excellent
5 Feb 2017
Pros: Great
Cons: Nothing negative
8.0 Excellent
27 Feb 2017
Pros: Car was good on gas.
Cons: Car was a little dirty. Location is busy and very cramped to pick up car and drop off.
9.2 Excellent
11 Mar 2017
Cool car
Pros: The car model
Cons: It was all good
10.0 Excellent
31 May 2017
Pros: Drop-off could not have been easier. Staff was incredibly friendly.
10.0 Excellent
3 Sep 2018
Best rental experience ever
Pros: Very nice, new, comfortable rental. Staff was exceptionally professional and pleasant. Clearly dedicated to customer service.
Cons: I have nothing negative to report
8.0 Excellent
6 Sep 2018
One way drop off
Pros: Vehicle was in cery good condition. Location in down town Chicago was very centrally located and very convenient. The price for a mini van was excellent.
Cons: The company may need to give more traiining to staff regarding customer service. One staff member has unprovoked rudness to customers. No ‘please’, ‘thank you’ or eye eye to contact. Generally aggressive tone. Others are nice but ‘matter of fact’ attitude.
10.0 Excellent
27 Nov 2018
Pros: Above
Cons: Na
10.0 Excellent
31 Dec 2018
So Happy I Booked with Alamo!
Pros: Alamo was great start to finish. The check in/ pick up process was great! They even let me choose m car- which made it even better! The gentlemen who helped me at check in and find the cars were all very nice and accommodating. The younger girl who helped me when I dropped off the car was very sweet and the process was quick and painless!
╳
Enterprise reviews
Car hire locations
Enterprise
Locations in Chicago
10 E Grand, Hilton Garage Fl 2
+1 312 670 7270
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 08:00 - 17:00 |
10255 W Zemke Blvd
+1 833 856 0900
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
1224 S Western Ave
+1 312 243 9190
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
1820 W 87th St
+1 773 239 3510
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
1842 N Milwaukee Ave
+1 773 862 4700
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 15:00 |
| Sunday | 10:00 - 13:00 |
20 E Randolph St 3rd Fl
+1 312 251 0200
| Monday | 07:00 - 18:30 |
| Tuesday | 07:00 - 18:30 |
| Wednesday | 07:00 - 18:30 |
| Thursday | 07:00 - 18:30 |
| Friday | 07:00 - 18:30 |
| Saturday | 07:00 - 15:00 |
| Sunday | 08:00 - 15:00 |
201 W Madison St Fl 3
+1 312 553 5230
| Monday | 07:00 - 18:30 |
| Tuesday | 07:00 - 18:30 |
| Wednesday | 07:00 - 18:30 |
| Thursday | 07:00 - 18:30 |
| Friday | 07:00 - 18:30 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
2640 S Michigan Ave
+1 312 808 1228
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
2900 N Sheffield
+1 773 880 5001
| Monday | 07:30 - 19:00 |
| Tuesday | 07:30 - 19:00 |
| Wednesday | 07:30 - 19:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 19:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 13:00 |
3029 No Kedzie
+1 773 478 3310
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
303 W. Lake St
+1 312 332 7783
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3057 N. Cicero
+1 773 286 0005
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
318 S. Morgan
+1 312 432 9780
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4314 N Western Ave
+1 773 539 5900
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
4524 S Western Ave
+1 773 650 5800
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
4825 South Pulaski
+1 773 579 6800
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5150 W 55th St
+1 844 917 0960
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 20:30 |
| Sunday | 07:00 - 22:00 |
523 West North Ave
+1 312 482 8322
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
5313 N. Sheridan Road
+1 773 271 4500
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 12:00 |
| Sunday | 07:00 - 12:00 |
5358 W Irving Park Rd
+1 773 283 1001
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5451 N Northwest Hwy
+1 773 631 4422
| Monday | 07:00 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
5508 South Lake Park
+1 773 288 0500
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
555 W. Madison Suite 102
+1 312 906 8300
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
5950 N Western Ave
+1 773 989 3390
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
664 E 87th St
+1 773 783 6158
850 N State St
+1 312 951 6262
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 09:00 - 12:00 |
9214 S Stony Island Ave
+1 773 734 6400
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
930 W Division St
+1 312 475 2000
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
- 7.6
- 8.1
- 8.0
- 7.5
- 7.4
Recent reviews
2.0 Mediocre
2 Sep 2018
Cons: I was placed on hold for an hour and after that they hung up....
6.0 Good
30 Dec 2016
Pros: Car was in bad shape. Terrible speakers for music. And the car made resonating noise when paddled harder for acceleration.
5.2 Okay
3 Jan 2017
Ok car but horrible drop-off
Cons: We waited over 40 minutes for an agent to help one family when returning our car. Our return took less than one minute once we were seen. The agent helped the person in front of us go through every car in the lot, with its price, to determine which car they'd want to extend their rental with. When my husband pleaded that we were on our way to the airport and would be late, the agent was dismissive. The car was supposed to be the largest car one can get before an SUV but it wasn't very big and not comfortable.
3.6 Mediocre
19 Mar 2019
Pros: I liked the car.
Cons: The horn did not work and the charges placed.
10.0 Excellent
20 Aug 2019
Pros: Yes
Cons: super as it is.
9.2 Excellent
28 Aug 2016
Pros: Car was very comfortable for a 7.5 hour drive.
Cons: Car was mostly clean but some garbage was on the passenger side floor (empty bag of chips and plastic spoon). Pickup location in Chicago was very busy and the office is very small so there were a lot of people crammed into a small space - trying to form an organized line in the order that people entered the office was impossible - very awkward to wait.
2.4 Mediocre
27 Sep 2016
Double check location
Cons: On Kayak I searched for car at O'Hare airport. Enterprise came up with a good price. When I arrived at Enterprise off airport location, they had no cars and I was told my rental was at another location 10 minutes away. They provided a taxi phone number. It was 45 with traffic in a cab. Upon arrival at location, car provided was dirty inside and out and had an unpleasant odor. The location added another 35 minutes to my drive to Milwaukee. My first lousy experience with Enterprise. These guys are usually good.
3.6 Mediocre
27 Sep 2016
Wrong class of car
Pros: People were friendly
Cons: They gave me the wrong class of car for what I reserved and paid for. I questioned them at pickup and again at drop-off, and they insisted that it wasn't possible for their system to be wrong. Bu when I got home and checked my email for the reservation, they were wrong.
6.0 Good
24 Nov 2016
Cons: The upholstery in the car was completely stained and filthy. I asked if that was going to be an issue and the guy renting me the car said, "We don't care as long as it's not ripped." The drivers side floor mat had a huge tear in it and the service light was on the whole time (I found out that the car was due for an oil change when I returned it).
The guy who rented the car to me listed the gas tank volume to be basically empty on my rental forms. However, when I returned the car, they tried to charge me for not filling the gas tank since it was marked in the computer system as having 3/4 of a tank when I picked it up. I returned it with almost half a tank in it so needless to say, I wasn't too pleased. I will look to rent elsewhere from now on.
2.0 Mediocre
25 Nov 2016
I went to Hertz instead
Pros: Nothing. I got there and they told me I needed an utility bill with my credit card in order to rent a car. I told Enterprise I just rented a car at Hertz and they didn't ask me for a utility bill and they still wouldn't let me rent a car so I walked to Hertz instead and I got a car for the same price that was even better. Enterprise is terrible.
Cons: Everything. Don't go to Enterprise, go to Hertz instead.
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Dollar reviews
Car hire locations
Dollar
Locations in Chicago
10255 West Zemke Road
+1 866 434 2226
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
5150 W 55th Street
+1 866 434 2226
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 23:59 |
- 6.3
- 7.4
- 7.2
- 5.8
- 6.4
Recent reviews
3.2 Mediocre
28 Nov 2015
Cheat
Pros: Bus pendle
Cons: The price I had booked on your site ($22)
Was different for what I had to pay €31
Exclusive all tapes
They said I had to complain. ..
Well I Will!
10.0 Excellent
7 Apr 2016
Great service
Pros: Affordable and good service
Cons: Extending the rental was difficult
7.2 Good
17 Oct 2015
Cons: Price
9.2 Excellent
1 Nov 2015
Pros: The cost of the rental, very affordable!
Cons: There was only one sales representative, which made my wait time to check out my vehicle longer than I work have liked it to be.
4.8 Okay
2 Nov 2015
Declined CDW twice to counter person; ended up cha
Cons: Declined all coverages, including CDW, twice when asked by counter rental person. Did not look at contract once signed and printed; found out a daily collision damage waiver had in fact been put on contract. Tried to get adjusted; Dollar refused, saying I had signed it.
Strongly suggest making them say it all back, not just sign the electronic keypad. Won't be doing Dollar again.
9.2 Excellent
10 Nov 2015
No Problem Rental
Pros: I had no issues with the vehicle, and drop-off was no problem. Also, I had a "to be determined" vehicle in exchange for a lower rate. It was a good decision.
Cons: The pick-up was a little problem due to the staffing at MDW. Because it was Sunday?
2.0 Mediocre
29 Nov 2015
Cons: Customer service level in dealing with representatives regarding car issue.
4.4 Okay
24 Dec 2015
They ripped me off.
Cons: We reserved a rental for Dec 21 through Dec 23rd back in October. The rental price for the 2 days was $97.00.We found out that we wouldn't be able to get the car back until 5pm instead of 12pm. When we picked up the car we told them that and expected to pay for the extra time. Instead of adding the 5 extra hours they cancelled our entire reservation and changed it to a same day reservation and charged us $400.00. We asked for an explanation and they said that was the way they do things. We will NEVER use them again.
2.0 Mediocre
25 Dec 2015
Not worth the lower rate.
Pros: Gave me a damaged car that was a hassle to return.
3.2 Mediocre
7 Jan 2016
Charged for 'express fuel'
Cons: Chicago Midway -- the rental itself was not very clean on the exterior and the paint was pretty beat up. That aside, pick up wasn't exactly pleasant, but... That's sort of the norm with some airports in my experience.
I was charged $15 over and above my original rate for something called 'express fuel.' My understanding is that if you use the car for less than 75 miles, regardless of the gas you put into it before returning, you are charged this rate. I don't have the slightest idea why they would encourage renters to put more miles on the car by punishing them if they drive <75mi, but that was the case for me. The aspect that bothered me most was that the attendant made no mention of this surcharge when I returned the vehicle. So yeah, topped off the tank, no damage to the vehicle, returned well before the time I rented it for, but still was charged for express fuel.
╳
Payless reviews
Car hire locations
Payless
Locations in Chicago
10255 West Zemke Blvd
+1 224 220 0604
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
5401 West 47th Street
+1 708 728 0237
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
- 6.2
- 6.8
- 6.8
- 5.7
- 6.7
Recent reviews
10.0 Excellent
2 Nov 2015
quick and easy
Pros: Yea, you have to take a shuttle from the airport to the rental place, but the drivers get you there with a sense of urgency. Once at the counter they were very quick and efficient with getting me the vehicle. They didn't try to push the extras on me which was also nice.
Cons: It was slightly confusing where to go to pick up the shuttle back to the airport, but one of the guys saw me looking around like a doofus and told me where to go.
5.2 Okay
4 Nov 2015
Don't use if you are on a tight schedule
Pros: They had the car ready to go when we finally arrived at their facility. They let me leave the car and keys on the desk with my email address because I was in a hurry.
Cons: We watched several shuttles come hang go for other rental companies before one arrived for Payless. Hertz and Enterprise had between 5 & 7 come and go before we got on with Payless.
6.0 Good
5 Nov 2015
Worked
Pros: Fast pick up
Cons: Only one clerk on duty to check out car.
Car tires noisy. Pulled to right. Low on washer fluid at pick up.
6.0 Good
10 Dec 2015
not sure if it's worth it
Pros: price
Cons: location,
car choices,
office feel,
convenience to drive to,
9.2 Excellent
5 Jan 2016
Fast and easy
Pros: I would use them again. Fast and easy pick up from the airport and at the car rental location. Great price.
7.2 Good
25 Feb 2016
OK
Pros: The car was what I expected. Pickup and drop off is relatively easy. The location is off airport but not too far way. Only takes ~5min by the shuttle.
Cons: When I picked up the car, they put the gas option on my rental although I didn't ask for it in my quote. They said it would be taken off from my final payment if I returned the car with full gas. However when I returned the car (with a full tank of gas), they couldn't take the charge off, the agent tried a few times but their computer system didn't allow him to do so. I had to catch my flight, so the agent told me that he would ask someone else to help later. They eventually managed to give me the refund, but not all of them (only a few dollars off). I would give a higher rating if there was not such an incident.
4.0 Okay
6 Apr 2016
Pros: Price was OK
Cons: Pick up & drop off facility was the pits. Transportation van was only marked with a small piece of paper with Payless written on it.
8.4 Excellent
7 Jun 2016
Good value and nice staff
Pros: The vehicle was a new Ford, in good shape. The staff were very friendly and helpful.
Cons: Car wasn't very clean on the interior - floors, windows, etc.
4.4 Okay
29 Jun 2016
Not very impressed....
Pros: The car itself was comfortable and easy to drive.
Cons: The staff there was very unfriendly and not helpful. I arrived and they tried to charge me more than the price I was quoted, by an additional $60.00! When I complained, the man said he would change it in the computer. When I informed him that would not do, that I wanted it in writing, he scowled and gave me a nasty look.
Yesterday at drop off their printer was not working, so they said they would email me a receipt. Guess what? No receipt as of yet. Now I have to go and call and track it down. NOT impressed at all, and will likely never use this company again.
6.8 Good
2 Sep 2016
Good overall, but watch out for extra charges
Pros: The van to the airport was very fast and timely. The pickup and dropoff were very quick and easy. The car we rented was great, it saved a lot of gas, was the Hundai Accent. I recommend this car, as it got over 30 mpg on highway.
Cons: The van pick-up at airport took a while. Maybe 25 minutes waiting at the curb for van. The guy at the counter charged me extra for rental, until I read the bill carefully. So I recommend always reading the bill carefully before signing off.
╳
Budget reviews
Car hire locations
Budget
Locations in Chicago
10255 West Zemke Boulevard
+1 773 894 1900
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
1830 S Wabash Ave
+1 312 225 5396
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
214 North Clark Street
+1 312 263 0086
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 08:00 - 15:30 |
| Sunday | 07:00 - 19:30 |
3255 West Fullerton Avenue
+1 773 252 4352
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
335a South Franklin St
+1 708 392 6981
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
3721 North Broadway Street
+1 773 528 1770
| Monday | 06:30 - 18:00 |
| Tuesday | 06:30 - 18:00 |
| Wednesday | 06:30 - 18:00 |
| Thursday | 06:30 - 18:00 |
| Friday | 06:30 - 18:00 |
| Saturday | 07:00 - 12:00 |
| Sunday | 07:00 - 12:00 |
5150 West 55th Street
+1 773 948 7002
| Monday | 00:00 - 02:00 06:00 - 23:59 |
| Tuesday | 00:00 - 02:00 06:00 - 23:59 |
| Wednesday | 00:00 - 02:00 06:00 - 23:59 |
| Thursday | 00:00 - 02:00 06:00 - 23:59 |
| Friday | 00:00 - 02:00 06:00 - 23:59 |
| Saturday | 00:00 - 02:00 06:00 - 23:59 |
| Sunday | 00:00 - 02:00 06:00 - 23:59 |
714 South Wabash Avenue
+1 312 960 3100
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
8181 South Cicero Avenue
+1 708 229 8360
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 10:00 - 14:00 |
933 W North Avenue, Suite 933
+1 312 219 6153
| Monday | 06:30 - 18:00 |
| Tuesday | 06:30 - 18:00 |
| Wednesday | 06:30 - 18:00 |
| Thursday | 06:30 - 18:00 |
| Friday | 06:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
- 6.0
- 7.0
- 6.9
- 5.7
- 6.3
Recent reviews
10.0 Excellent
5 Jan 2016
Pros: Price and helpful staff. The facility is very close to my home.
Cons: Someone could show me the features of the car.
6.0 Good
4 Aug 2016
Meh
Pros: Nice car
Cons: Closed very early in the afternoon (6p).
4.0 Okay
2 Sep 2016
Hassle returning car and getting correct bill (ini
Pros: Pick up was smooth, car was as described
Cons: I returned the car early (after just 1 day instead of 1 week as originally planned). The clerk explained that the computer wasn't working so she would send me an email with the final receipt. When I checked my emails a few hours later, I saw that she emailed me the receipt and it was for a full week rental rather than prorated for my 1 day rental. I called the local agency right away but the call was transferred to a national customer service office, and the person I spoke with said he would correct the mistake and email me the corrected receipt. Bin ever received it, so the next day I called the local agency again and spoke to the clerk, who then made the correction and sent an email with the correct amount billed. So a lot of extra effort and time needed on my part to fix their mistake.
2.0 Mediocre
18 Jan 2019
Cons: Cash option, I got my wallet stolen and car broke down, my job requires a car to work and since I don't have a car or my wallet, I couldn't rent the vehicle that I need it to at least do my job, cause they required a credit or debit card, I have plenty of money on my bank card!!!
10.0 Excellent
3 Apr 2017
Good customer service
Pros: - Timelines and friendliness of the renter
- Details and instructions concerning the rental
- Good clean car
- Flexibility when out of control situation happened that I could not return car on time
- very affordable. I got $ 65 for 2 days.
Cons: The Kia is not so great on gas mileage... But that was not the renters issue... It's just the make and model of the car
2.0 Mediocre
16 Sep 2017
Budget cancelled the reservation minutes before we were to pick up
Cons: They cancelled the reservation just minutes before we were to pick the car up saying that they don't have any vehicles to choose from
10.0 Excellent
25 Oct 2017
Pros: Customer service and vehicle was great
7.6 Good
20 Jul 2018
comfortable and economical car, acceptable cuising performance
Pros: We had a good car that proved very comfortable for what was a long journey, from Chicago to Newark in 8 days, with a few days stopped off here and there on the way. Fuel consumption was very good, particularly for a car in the USA (albeit a Korean one): 50mpg was pretty typical going a steady 60-70mph. Luggage space was very good.
Budget was very amenable to our changing the drop-off location from Boston to Newark, at no additional cost (one-way rental cost already paid).
Cons: We had to go for a one-way rental, which gave a very much more expensive per-day price for the car, particularly for a short rental of 8 days. Notwithstanding this expense, it was possible to get a one-way rental and it was, if anything, less expensive than other suppliers.
10.0 Excellent
22 Oct 2017
Great car for the price!
Pros: We stayed about a mile down at a nearby hotel. The guy at Budget volunteered to co e pick us up to get our rental car! Going beyond the call of duty! The car was really nice Mazda 6 with a push button start engine, leather seats, and an awesome Bluetooth radio system. Everybody at the rental office was very friendly and they even washed our car and vacuumed it out right before we received the keys.
Cons: Can’t say anything bad about this Budget rental.
2.0 Mediocre
23 Dec 2017
Cons: Under 25 and major credit card policy rental was not
Explicitly listed beforehand so when I got there, I was unable to actually rent my car even after paying the insurance.
╳
Hertz reviews
Car hire locations
Hertz
Locations in Chicago
10255 West Zemke Blvd
+1 773 481 2400
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
151 E Wacker Dr
+1 312 819 3738
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
181 W Washington St
+1 312 726 1476
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
225 S Canal Street
+1 312 928 0539
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
2300 S Martin Luther King Dr
+1 312 567 0380
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
2828 N Clark St
+1 773 832 1912
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
3130 N.sheffield
+1 773 883 2356
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | |
| Sunday |
401 North State St.
+1 312 372 7600
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 16:00 |
| Sunday | 08:00 - 19:00 |
4621 West Belmont Avenue
+1 773 286 7251
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
5050 N Lincoln
+1 773 334 4818
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
5150 W 55th Street
+1 773 735 7272
| Monday | 00:00 - 01:30 06:00 - 23:59 |
| Tuesday | 00:00 - 01:30 06:00 - 23:59 |
| Wednesday | 00:00 - 01:30 06:00 - 23:59 |
| Thursday | 00:00 - 01:30 06:00 - 23:59 |
| Friday | 00:00 - 01:30 06:00 - 23:59 |
| Saturday | 00:00 - 01:30 06:00 - 23:59 |
| Sunday | 00:00 - 01:30 06:00 - 23:59 |
5259 S Archer Avenue
+1 773 585 8825
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
909 N Michigan Ave
+1 312 280 5193
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | |
| Sunday |
9240 S. Stony Island
+1 773 374 0713
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
- 5.8
- 6.8
- 6.6
- 5.6
- 6.0
Recent reviews
2.0 Mediocre
5 Apr 2017
The place was closed when we went to pick up the car.
Cons: The time scheduled for pick up was at the same time the Hertz office closed. There was no where on the online process where it indicated the office hours. We were very disappointed that we could not pick up the vehicle.
The Hertz customer service was terrible. They were not accommodating nor would help us locate another vehicle. They did not want to give us the same price. They were horrible.
10.0 Excellent
23 Oct 2018
Perfect rented
Pros: Car was clean. Staff were really friendly and helpful.
Cons: Nothing
6.0 Good
6 Jan 2019
Charged for late drop off even though car was dropped off on time
Pros: Nice clean car, good city centre location.
Cons: We were not made aware that when dropping off after hours we would be charged for "late drop off" (even though the car was dropped off at the arranged time.)
4.0 Okay
31 Jan 2017
Poor customer service
Pros: Price.
Cons: Upon pickup, poor customer service. When i got to the car i noticed scratches on the paint. I had to go downstairs and report it myself. Apparently it was already in the system and i wasnt even notified.
8.8 Excellent
20 Feb 2017
Pros: My car got upgraded from economy so that was great! Drop off after hours was easy and the price was fair.
9.6 Excellent
1 Mar 2017
Pros: Convenient location in the loop, great price, friendly staff
2.4 Mediocre
8 Mar 2017
Poor Customer Service; Different Price than Kayak
Pros: Had 4 wheels.
Cons: On arrival, the customer service was poor, unhelpful and aggressively tried to get me to buy their insurance. Car was Okay not in best shape. Upon return there was long wait with only one attendee. Attendee gave different information than Kayak and previous attendee when car was picked up resulting in an addition $200 charge.
4.0 Okay
4 Apr 2017
Just okay
Pros: Was fairly convenient to my hotel.
Location was selected because of later hours than other rental places and 24 hour drop off.
Cons: Fuel reading was inaccurate on contract stating the car had more fuel than it actually had.
Staff wasn't very friendly.
Had additional $100 charged to my credit card that I wasn't prepared for but said it would be refunded, awaiting refund.
Had to pay for an Uber to get to and from location when other rental car companies will come pick you up and drop you off for free. This added about $15 to the cost of the rental. I was less than 1 mile away.
2.0 Mediocre
10 Apr 2017
Pros: n/a
Cons: Reservation was for 12pm. Showed up at 12:05pm, and the Chicago office was closed - no staff whatsoever. Couldn't pick up a car, and the best alternative Hertz could provide was almost 2x the price a few blocks away.
10.0 Excellent
10 Apr 2017
Pros: Got a free upgrade
╳
Thrifty reviews
Car hire locations
Thrifty
Locations in Chicago
10255 West Zemke Road
+1 877 283 0898
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
5150 W 55th Street
+1 877 283 0898
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 23:59 |
- 5.9
- 6.7
- 6.5
- 5.6
- 6.1
Recent reviews
4.8 Okay
24 Mar 2016
Pros: Car was clean, spacious and drove well.
Cons: Very tired of rental car check in counter employee tacking on "optional" charges. I want exactly what I reserved. Nothing more, nothing less for the price at which I reserved the rental. If I didn't want insurance when I reserved the car I do not want it now. Bait and switch.
Also, my car seat would not adjust so hopefully they will fix that for future customer. I took it "as is" only because it took me 40 minutes to get my rental car and it was 1 am in the morning and had an hour drive to hotel.
4.0 Okay
10 Feb 2017
Cons: I was supposed to get a specialty car and was given a compact. I questioned it and was told that was not the case that this was a specialty car. Most defiantly not. When arriving the parking garage there was a line of cars in front of me with a sign over them that said specialty cars. Then I was really upset. Being out of cars is one thing but lying about it is another. I am extremely disappointed in the service and staff I experienced.
7.2 Good
30 Oct 2017
Pros: Car was clean, rate was fairly affordable, and return process was quick and simple.
Cons: Thrifty/Budget only had one representative at pick up desk for 20+ mins, so pickup time was lengthy and not ideal. Also, car did not have cruise control or a key fob, which aren't deal breakers, but were inconveniences.
8.0 Excellent
23 Oct 2018
Pros: Very nice car. Staff was helpful
Cons: Nothing
5.6 Okay
11 Mar 2016
Pros: Unfortunately I fell down a flight of stairs and was unable to drive except for the first couple of days of my 2 week rental. Due to the terms of the agreement I was unable to return the car early or designate another driver (unless we both returned to the place of the rental....with me driving.)
The car was great but I won't try this again.....too inflexible.
The empoyees at pick up and return were very efficient and friendly and helpful.
I had to drive the car back for the return which was unbelievably painful.
Cons: The price and restrictions.
4.8 Okay
28 Nov 2016
Smelled like cigs
Cons: Smelled like cigs and audio connection didn't work
10.0 Excellent
26 Feb 2017
Cons: Absolutely no problem...first car was too small to fit my one suitcase. It was not the car size I reserved. The agent quickly found me the correct car size.
2.0 Mediocre
7 Mar 2017
Lack of initial information! Poor customer service
Pros: I did not like anything about my experience.
Cons: Because your company did not initially inform me that Chicago residents could not rent from the company it ruined my entire trip. I traveled almost an hour and a half from the north side of Chicago to Midway Airport thinking that I had a car reserved. I even called TWO TIMES to confirm. I even asked the agents on the phone if there was anything that I needed to know and had also given them my address. There should be an alert in your system if one of the car companies does not rent to people who aren't flying in or out of the airport.
I ended up having to take a Greyhound bus the next day to Detroit which took me 7 hours and caused me to miss the birth of my first niece. I am NO HAPPY about my experience what so ever.
2.0 Mediocre
11 Mar 2017
Cons: They wouldn't rent me the car because I was paying with debit and didn't have a return flight. I will never even look at this company again.
2.0 Mediocre
14 Mar 2017
Poor customer Service
Pros: The whole booking process was super easy online and the car rental location was easy to find. When I checked in the only option they gave me was a Yaris, when the category I booked for was a 5 person, 2 bag car. This was very disappointing as we were traveling with a 7 year old and needed the extra space and a Yaris was NOT going to cut it. The attendant didn't offer any kind of help but offered to up charge us to an SUV, which is not what I asked.
Cons: I felt as if I was ripped off in the process, ive recently rented at LAX and it was not this difficult the last time. I was upcharged $5 per day to get a very minimal upgrade on a car. Very disappointing.
╳
Avis reviews
Car hire locations
Avis
Locations in Chicago
10255 West Zemke Boulevard
+1 773 825 4600
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
1830 South Wabash Avenue
+1 312 225 0788
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
214 North Clark Street (at Wacker)
+1 312 782 6825
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 08:00 - 15:30 |
| Sunday | 07:00 - 19:30 |
3255 West Fullerton Avenue
+1 773 252 4325
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
335A South Franklin Street
+1 708 392 6979
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 14:00 |
| Sunday | 07:00 - 14:00 |
3721 North Broadway Street
+1 773 528 6400
| Monday | 06:30 - 18:00 |
| Tuesday | 06:30 - 18:00 |
| Wednesday | 06:30 - 18:00 |
| Thursday | 06:30 - 18:00 |
| Friday | 06:30 - 18:00 |
| Saturday | 07:00 - 12:00 |
| Sunday | 07:00 - 12:00 |
5150 West 55th Street
+1 773 948 7001
| Monday | 00:00 - 02:00 06:00 - 23:59 |
| Tuesday | 00:00 - 02:00 06:00 - 23:59 |
| Wednesday | 00:00 - 02:00 06:00 - 23:59 |
| Thursday | 00:00 - 02:00 06:00 - 23:59 |
| Friday | 00:00 - 02:00 06:00 - 23:59 |
| Saturday | 00:00 - 02:00 06:00 - 23:59 |
| Sunday | 00:00 - 02:00 06:00 - 23:59 |
8181 South Cicero Avenue
+1 708 424 1285
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 10:00 - 14:00 |
933 West North Avenue
+1 312 219 6151
| Monday | 06:30 - 18:00 |
| Tuesday | 06:30 - 18:00 |
| Wednesday | 06:30 - 18:00 |
| Thursday | 06:30 - 18:00 |
| Friday | 06:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
- 5.7
- 6.8
- 6.9
- 5.8
- 5.6
Recent reviews
2.0 Mediocre
17 Nov 2017
AVIS is Running a Scam w/ Fuel Option
Cons: The AVIS rental counter associate would not allow me to remove the fuel option when renting the car. When I returned with the car full of fuel, I had to go to the rental counter again to remove the fuel charge. This is essentially a scam, because AVIS knows that a certain percentage of customer are going to be pressed for time to catch their airplane and won't go to the rental counter to remove the fuel charge. So even though a customer fill the tank of gas upon returning the vehicle, AVIS will still charge them as if they returned the car empty.
4.0 Okay
21 Jan 2018
Very poor “preferred” collection
Pros: Good transfers to airport, avios points
Cons: Paperwork was just thrown at me. No customer service.
GPS was set to avoid all highways and tolls So 1.5 hour journey ended up taking 3.5 hours
Car was filthy inside and out.
10.0 Excellent
25 Apr 2016
Efficient
Pros: Checked me in in about a second. Great job.
Cons: Was only there for a second, dropping off. Not much to say - they did a good job.
7.2 Good
5 Jul 2016
Holiday rush - long lines
Pros: Car size for price, cleanliness, condition of the car - even with over 20,000 rental miles on it.
Cons: Long lines - over 30 minutes to get to the counter, then the agent wanted to explain why she could not find a car for me - I kept reminding her that I just wanted a car, not an explanation...
4.0 Okay
1 Aug 2016
The car was great and in great condition. Everythi
Pros: The vehicle and the cleanliness
Cons: The pricing seemed to be much higher than everyone else for a one day rental. I had no choice though. All flights were cancelled from Chicago and I could not get anything until 2 days later. Needed a car to drive home. At return of the vehicle; there was a lot of added in charges that I was never made aware of. Also, they tried to charge me for a full tank of gas, when I actually only used 1/3 of a tank.
8.0 Excellent
18 Aug 2016
Tried to rent me a car not in the size I wanted
Pros: I liked how easy it was to return the car and I liked how smooth the shuttle experience to the airport was, and i liked the car's cleanliness (once I finally negotiated to get the type of car I chose online.
Cons: I chose a midsize passenger car online and the guy tries to rent me an SUV when I get there, and then with difficulty they find me a midsize car finally. Stressful.
6.0 Good
26 Aug 2016
Knows How To Take Reservation But Not How To KEEP
Pros: When I finally received the car I wanted, it was great.
Cons: Up until that point it was miserable working with Avis. We had reserved a minivan as we have 2 carseats for kids and it would provide the best arrangement in the vehicle. At the counter, it was clear they hadn't actually set aside a minivan and tried to upsell me to a "nicer" car. Since I was exhausted after flying with 2 young kids, I said sure, even at a higher cost. Unlike a minivan with the two separate seats in the middle, it had two rows of seats in the back, making it impossible for anyone else to get into the car after the car seats were strapped in - this obviously wouldn't work.
After going back in and demanding a minivan, they said they'd have one ready in 15min, during which we're just sitting there with two restless kiddos (1yo and 3yo). When they switched us back to the minivan, they also did not adjust the price, and we were simply left charged an extra $15/day for a car we didn't take. No apology, no attempt to correct the billing. I will not be working with Avis again.
Be sure to demand the car you want and don't let them upsell you. We paid 2x the price quoted on Kayak.
4.8 Okay
28 Aug 2016
Drop off and pick up were awful
Pros: There was very little I liked about the rental except maybe the price through Kayak. When I priced the rental directly on Avis' website it was more than double the price we got at Kayak.
Cons: Only one person was working the rental desk upon arrival. Even though there were only three people in front of us in line, it took over 30 minutes to rent a car AT MIDNIGHT. It wasn't during peak hours. We were told we were being charged for a full tank of gas which would be credited when we returned the car with a full tank. The credit wasn't applied. The person checking us in upon return said this was something he had been seeing a lot and didn't know why. He wasn't able to apply the credit so we had to go stand in line again to get our money back instead of catching the shuttle for the terminal. This provided unnecessary stress to our family, and I think this is a money making scheme on Avis' part. Most people probably don't have the time to stand in line to get a credit when they have a flight to catch. Also, we rented an SUV. We were given a Subaru Outback which was very uncomfortable didn't provide the extra room we needed. Overall, not a good experience.
2.0 Mediocre
12 Sep 2016
Not a good experience
Cons: Avis could not find my reservation. Rented me a car at a higher rate. I will not repeat this experience.
10.0 Excellent
15 Sep 2016
Pros: Speedy return service.
Cons: I wasn't sure why the bus dropped us off at baggage claim. But we figured out how to get the check in gates.
╳
National reviews
Car hire locations
National
Locations in Chicago
10255 W Zemke Blvd
+1 833 856 0901
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
203 N La Salle St
+1 800 227 7368
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 07:30 - 15:30 |
| Sunday | 07:00 - 19:30 |
5150 W 55th St
+1 844 917 0958
| Monday | 00:00 - 01:00 05:00 - 23:59 |
| Tuesday | 00:00 - 01:00 05:00 - 23:59 |
| Wednesday | 00:00 - 01:00 05:00 - 23:59 |
| Thursday | 00:00 - 01:00 05:00 - 23:59 |
| Friday | 00:00 - 01:00 05:00 - 23:59 |
| Saturday | 00:00 - 01:00 05:00 - 23:59 |
| Sunday | 00:00 - 01:00 05:00 - 23:59 |
- 8.3
- 8.8
- 8.8
- 8.3
- 8.5
Recent reviews
10.0 Excellent
16 Apr 2017
Pros: Friendliness of staff about the pick up and drop off locations
10.0 Excellent
5 Jun 2016
Chrysler 300 in Chicago
Pros: I rented from Icarus cars from several dealer this trip. National was the only one that actually had the car I reserved when I arrived, and did not jerk me around. Also, no line at midway (but the others had long lines...).
Cons:
8.0 Excellent
12 Sep 2017
Pros: Great customer service..
10.0 Excellent
5 Sep 2018
Pros: GMC Arcadia has a very nice smooth ride and customer service was professional.
10.0 Excellent
6 Nov 2016
Pros: Easy pickup, good car
3.6 Mediocre
17 Nov 2016
Cons: Car was dirty.
6.8 Good
12 May 2019
Cons: Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.
9.6 Excellent
7 Oct 2019
Cons: I was very pleased
Rated no. 10
Economy Rent a Car
4.9 Okay (4 reviews)
1 location in Chicago
╳
Economy Rent a Car reviews
Car hire locations
Economy Rent a Car
Locations in Chicago
4901 S Cicero Ave
+1 331 208 5100
- 4.0
- 5.5
- 5.5
- 5.5
- 4.0
Recent reviews
2.0 Mediocre
28 Nov 2015
They didn't have a car for me on Thanksgiving!!
Pros: Nothing.
Cons: Worst company ever. Told me they gave out all of their cars the night before thanksgiving and they didn't have any car to give me for my reservation. Had to rent from Avis for $260.00 for 1 day when my reservation with Economy was for $70.00
5.6 Okay
17 Dec 2015
Pros: The employees of the company are friendly and helpful. The car was new and comfortable.
Cons: The company has a hidden "mandatory" roadside assistance fee of $100. It is NOT printed on any of the paperwork, nor or is there a notification when making the reservation on Kayak. It doubled the price of my rental, but there was 0 communication upfont. I reserve thru Kayak all the time and expect they would be disappointed in the hidden costs as well.
2.0 Mediocre
29 Dec 2015
The car that wasn't there
Cons: "Reserved" online. It was not made clear that the company was offsite or that a credit card number was necessary to hold the car. Our flight arrived nearly 2 hours late. We took the shuttle to the rental counter only to realize Economy was in a different location. Called both the local number and the toll-free number and got no answer. By the time my phone calls caught up with me it was 12:30 am and the message was that they would hold the car until 10:00. So now we were stuck at Midway. Luckily we were able to rent anothe car but had to cram 6 adults with luggage into 1 car instead of 2 and had to pay a premium price. I would not use Economy again.
10.0 Excellent
10 Apr 2016
Pros: Awesome people. Great prices. Clean reliable vehicle.
Cons: No complaints.
╳
Fox reviews
Car hire locations
Fox
Locations in Chicago
10255 W Zemke Blvd
+1 323 593 7486
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 4.4
- 5.1
- 5.5
- 4.0
- 5.3
Recent reviews
8.8 Excellent
25 Oct 2019
Pros: Friendly staff and great value.
Cons: The check-in process took longer than expected, maybe around 30 mins in total.
8.4 Excellent
14 Oct 2019
Cons: Pick up took 30 +min- long line,:(
Stop off was very fast and efficient
2.0 Mediocre
15 Oct 2019
Cons: There must have been 15 people in line with one person at the counter. We went next door to Sixt (no line) and rented a car for the same price.
10.0 Excellent
16 Oct 2019
Pros: The staff was exceptional. Pick up and drop off would a breeze. The car was new and clean, plus I was upgraded to a hybrid which I wasn't expecting. The price was fantastic various
2.0 Mediocre
19 Oct 2019
Pros: Staff was very bad. Made me wait while chatting with each other. And then after 15 minutes, said they don’t have a car!
Cons: Everything. Mainly customer service.
4.0 Okay
21 Oct 2019
Pros: The cost was low.
Cons: Better organization and transparency. It v took over an hour to Get our car. Bought the toll pass yet still paid 30$ in tolls because fox be used platepass and not ipass
2.0 Mediocre
5 Nov 2019
Cons: My experience was awful. Poor isn’t low enough for my rating. Fox did not have a single car on the lot. They were unable to give me a car and did nothing to fix the situation. They left me completely height and dry.
4.0 Okay
7 Nov 2019
Pros: Nothing
Cons: Plus they charged for late when. Dropped of before time.
4.8 Okay
8 Nov 2019
Cons: Waited over an hour and a half at pick up. Purchased toll pass, but was unaware that all the toll roads in the area were gated, so I had to pay twice.
2.0 Mediocre
15 Nov 2019
Cons: I had to wait hour and half for a car that I had reserved
╳
Car hire locations
Eagle Rent A Car
Locations in Chicago
4520 W 63rd Street
9747 Foster Ave
9950 Joliet Road
Chicago - Rosemont
Chicago Bmw Mdw
1845 travellers who hired a car in Chicago gave the car agency they used an average rating of 6.8
Car rental locations in or near Chicago
When to book a rental car in Chicago
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Chicago
- Are you looking to make the most of your time in Chicago? Renting a car from the airport will allow you to be efficient and drive directly to the doorstep of your destination. With a car you will also have access to the glorious Lake Michigan, the fifth largest lake in the world, with its expanse of beaches and great fishing opportunities. If you are planning to visit the famous Brookfield Zoo, having a car will save you plenty of time and hassle as it is located 13 miles from downtown Chicago.
- A shuttle bus takes you directly from any of O’Hare International Airport’s 3 terminals to the Car hire Facility, where major hire companies such as Avis, Enterprise, Thrifty, and Budget have counters. O’Hare International Airport is located 18 miles from downtown Chicago and the drive will take approximately 30 minutes.
- When driving around Chicago keep in mind that it is a sport loving town and you will notice the effect this has on road traffic when the White Sox, Cubs, or Bulls play a game. Wrigley Field, Guaranteed Rate Field, and United Center are all located in close proximity to downtown Chicago, so be vigilant and check whether these teams are playing -- and plan an alternative route if necessary to avoid these stadiums during big events.
- Much like other major cities throughout America, rush hour means there will be a lot of congestion on the roads between 7 am and 9 am and 4 pm and 6 pm on weekdays. Being mindful of the increased amount of cars and cyclists on the road is crucial. Keep in mind that it is legal to turn right on a red light unless otherwise indicated.
- Book your rental car in Chicago at least 1 day before your trip in order to get a below-average price
FAQs about renting a car in Chicago
What is the cheapest car rental company in Chicago?
In the past 72 hours, the cheapest rental cars were found at Budget (RM 103/day), Routes Car & Truck Rentals (RM 143/day) and Hertz (RM 278/day).
What is the best rental car company in Chicago?
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Chicago are Alamo (8.7, 7243 reviews), Enterprise (8.5, 13400 reviews), and Avis (7.6, 2412 reviews).
What is the cheapest car hire location in Chicago?
In the last 72 hours the cheapest hire car price was found at Budget 10255 West Zemke Boulevard 60666 (25 kilometres from the city centre).
How can I find car rentals near me in Chicago?
Take a look at our extensive car rental location map to find the best rental cars near you.
What type of car is recommended for driving in Chicago?
A small compact car such as a Mitsubishi Mirage is ideal for Chicago to help navigate rush hour traffic as well as the narrow streets and street side parking downtown. Choose a car in which you feel comfortable checking the blind spots, as there are plenty of bike lanes and cyclists on Chicago roads. If you are traveling with others and plan to have a mix of inner city life and coastal exploration, try the comfort and security of a Nissan Rogue SUV.
What's the speed limit in Chicago?
Standard residential areas have a speed limit of 30 miles per hour, while non-urban areas have a speed limit of 55 miles per hour. If you venture outside of Chicago and use an Illinois highway to access Lake Michigan or a nearby town, the speed limit will be either 65 or 70 miles per hour.
How are gas prices in Chicago?
You can expect to pay approximately $2.60 per gallon for petrol in Chicago, which is in line with the American average. Keep an eye out for price increases around major holidays and the festive season.
Where are the best places to park in Chicago?
Street parking in downtown Chicago can be tricky and expensive, so, to save money and hassle, look into the option of using a parking garage. Alternatively, the Metra train system is expansive and an easy way to travel across the city. Find more accessible parking near a Metra station and leave your hire car there while you explore downtown via public transport.
