Car hire in Loop (Chicago)

Car hire in Loop (Chicago)

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Loop - Chicago, IL, United States
7 Feb — 14 Feb
Same drop-off
Loop - Chicago, IL, United States
Tue 7/2
Noon
Tue 14/2
Noon
Driver's age:

Cheap car hire in Loop (Chicago)

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Loop (Chicago) car rental reviews and directory

Hertz

Cleanliness

6.4

Comfort

6.3

Pick-up/Drop-off

5.3

Value for money

5.6

2 locations in Loop

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Locations in Loop (Chicago)

181 W Washington St

+1 312 726 1476

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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225 S Canal Street

+1 312 928 0539

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
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Reviews

10.0 Wonderful

Oct 2022

KAYAK
Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.

2.0 Poor

Oct 2022

KAYAK
Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.

2.0 Poor

Dec 2022

KAYAK
Worst car rental experience ever! I got a late night voicemail less than 12 hours before I was supposed to pick up my rental saying the location for my pick up was closed (I had made my reservation 3 months prior). On the morning when I was supposed to pick up my car to go home for the holidays, Hertz informed me there was no car available for me in the entire Chicago area. I was on the phone with them for an hour and they did absolutely nothing. I will never rent from them again.

4.0 Mediocre

Dec 2021

KAYAK
Did not get the car I asked for. The car was not cleaned. Gas tank was not filled. Long lines waiting to pick up car, and office closed while dropping off car.

4.0 Mediocre

Dec 2021

KAYAK
Understaffed - net result staff unfriendly and poor service

2.0 Poor

May 2021

KAYAK

Pros:

Staff.

Cons:

The car was filthy, stained all over the ceiling and back seat, and was a downgrade from the fiat I had hoped to drive.

1 out of 25

Alamo

7.2

Best rated

Cleanliness

7.5

Comfort

7.4

Pick-up/Drop-off

6.9

Value for money

7.2

One location in Loop

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Locations in Loop (Chicago)

203 N La Salle St

+1 800 462 5266

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

4.0 Mediocre

May 2021

KAYAK

Cons:

They did not have any cars. Was not able to rent anything

2.0 Poor

Apr 2021

KAYAK

Pros:

Staff sucks, car sucks, service sucks, if you like being shown one number and then charged double that number after the rental is completed, and then charged randomly for tolls months later rent here.

Cons:

Basically take the reservation quote that you et and multiply it by 3 because they nickel and dime you

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Very friendly and accommodating.

Cons:

N/A

2.0 Poor

Sep 2020

KAYAK

Cons:

I requested a refund and never received.

2.0 Poor

Sep 2020

KAYAK

Pros:

Car was great

Cons:

Manager at location was condescending.

8.4 Very Good

Aug 2020

KAYAK

Pros:

Drop off was extremely fast and easy at the new San Diego facility.

Cons:

The clerk at pick up was a bit gruff. Maybe that's just the Chicago way?

1 out of 11

Budget

6.9

Cleanliness

7.1

Comfort

7.4

Pick-up/Drop-off

6.8

Value for money

6.8

2 locations in Loop

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Locations in Loop (Chicago)

214 North Clark Street

+1 312 263 0086

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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335a South Franklin St

+1 708 392 6981

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Reviews

10.0 Wonderful

Oct 2022

KAYAK
Friendly service. At bit of a hunt for the car in the garage. Overall excellent.

2.0 Poor

Oct 2022

KAYAK
Oversold rental cars

2.0 Poor

Aug 2022

KAYAK
Confirmation quoted $304 to pay at pickup. The agent charged me $504 (security deposit and price of rental). As I was not prepared to pay that much at pickup, my credit card was declined. Had they been honest about the payment due at pickup I would have made sure I had enough on my card. Additionally, they refused to take a debit card even under extenuating circumstances and left me and my friend stranded the day of my sister’s wedding rehearsal.

10.0 Wonderful

Jan 2021

KAYAK

Pros:

The pick up and drop off was efficient and effortless. Usually I am stressed, but Budget made it an easy process!

Cons:

The price always shocks me.

2.0 Poor

Oct 2020

KAYAK

Cons:

Pick up took over an hour. Customers were forced to be in line indoors and in close quarters which was very unsafe. Car was damaged on the outside and was not clean on the inside. There was also a slight smoky smell in the car.

2.0 Poor

Oct 2020

KAYAK

Pros:

I wasn't able to rent this car because it wasn't possible to talk to a human at the rental counter or at priceline to tell them we were running late, so they cancelled the reservation and left us stranded. It was just constant redirects through numerous phone systems and no opportunity to reach the location whatsoever.

Cons:

If I had been able to rent the car. Thank you for ruining our weekend and leaving us stranded in Chicago where all other rentals were sold out.

1 out of 15

Avis

6.8

Cleanliness

7.2

Comfort

7.4

Pick-up/Drop-off

6.4

Value for money

6.5

2 locations in Loop

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Locations in Loop (Chicago)

214 North Clark Street

+1 312 782 6825

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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335a South Franklin St

+1 708 392 6979

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Reviews

4.8 Mediocre

Jul 2020

KAYAK

Pros:

Drop off and pick-up was convenient.

Cons:

Car smelled TERRIBLE of smoke from previous renter

6.0 Okay

Mar 2020

KAYAK

Pros:

The agents are friendly

Cons:

I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.

9.6 Wonderful

Aug 2019

KAYAK

Pros:

Everything was great, very friendly, pick up and drop off was quick, easy and convenient. This location is great as it's close to LAKE CTA Station.

Cons:

They removed the grace period for returning the car, I'm not sure why they did so but it would be better to have a grace period as this location is in downtown and sometimes you might stuck in traffic and not be able to return the car in time

5.2 Fair

Jul 2019

KAYAK

Cons:

Upfront cost was not honored and instead was up charged 3000%

9.2 Wonderful

May 2019

KAYAK

Cons:

All was good!

2.0 Poor

Dec 2018

KAYAK

Cons:

I searched for cars from O'Hare International. For some reason kayak gave me a location 20 minutes away. And Avis in the airport refused to honor the price I was given and told me I had to go to location 20 minutes away. Poor customer service

1 out of 9

Enterprise

6.9

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

6.9

Value for money

6.4

3 locations in Loop

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Locations in Loop (Chicago)

201 W Madison St Fl 3

+1 312 553 5230

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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303 W. Lake St

+1 312 251 0200

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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555 W. Madison Suite 102

+1 312 906 8300

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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Reviews

6.8 Okay

Oct 2020

KAYAK

Pros:

At the time of the pick up, the Branch Manager was very easy going, helpful, and the process was fast. That is a huge plus on this management portion. The Manager did give me an option to pick between three vehicles available at that moment, huge plus. Credit Card wouldn't work, they accepted my Bank Debit Card, great deal for me.

Cons:

There are two things. the Vehicle I got was dirty in the inside with coffee spilled and looked like it did not get vacuumed thoroughly, finger prints all over windows and stereo. My mistake for not checking thoroughly, due to being in a rush to get to work right after that. I thought due to COVID they would have cleaned the car better. And the second one not so much on them but advise to the Customer/user, make sure to rent a vehicle which you know you will be comfortable driving-I got a Nissan Altima, which I am not used to driving smaller cars, and I am working at an Airport. Driving in the expressway felt so unsafe specially with the Chicago Wind, the wind moves the car very easily and driving in higher speed in expressway was not easy with a smaller vehicle. I called to ask if I can have it switched to a heavier car and I was told they can't, only if there was any mechanical issues with the Car-what about safety? Maybe this is for Enterprise and not this location, but if your customer doesn't feel safe due to the driving needed to be done, they should allow something like this to be an exception to the Rule. I may be wrong but this is how I feel at the moment.

8.0 Very Good

Sep 2020

KAYAK

Pros:

It was quick and easy!

Cons:

I made several reservations and could not find them!

4.4 Mediocre

Sep 2020

KAYAK

Pros:

In downtown. Flexible hour to return since the parking is 24h

Cons:

Deliver a car to a customer with 1/4 of the fuel is unacceptable. I know that they aren’t a gas station, but the rental is expensive to add this complexity to the customer

2.0 Poor

Sep 2020

KAYAK

Pros:

waited 3 hours to tell me that they had no cars

Cons:

not waiting 3 hours. cost me money

6.0 Okay

Aug 2020

KAYAK

Pros:

Average, nothing special to highlight.

2.0 Poor

Jul 2020

KAYAK

Cons:

Purchasing through kayak is a complete waste of money. They over charge

1 out of 4

National

6.5

Cleanliness

7.1

Comfort

6.5

Pick-up/Drop-off

6.5

Value for money

6.2

One location in Loop

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Locations in Loop (Chicago)

203 N La Salle St

+1 800 227 7368

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

9.6 Wonderful

Nov 2020

KAYAK

Pros:

Staff was great, car selection was great (plus free upgrade). Drop off was very easy

Cons:

The pick up location garage is a little tight to navigate getting out

10.0 Wonderful

May 2020

KAYAK

Pros:

Exceptional Experience.

10.0 Wonderful

Apr 2017

KAYAK

Pros:

Friendliness of staff about the pick up and drop off locations

2.0 Poor

Dec 2023

KAYAK
I arrived to pick up the car and was told my reservation was canceled.

2.0 Poor

Dec 2023

KAYAK
Was allowed to reserve car and then when I showed up to pick it up they told me (along with many other patrons) that they were out of cars and wouldn’t be giving me a car to honor their reservation.

1 out of 2

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Loop

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Locations in Loop (Chicago)

203 North La Salle

Opening times not available

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Thrifty

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Loop

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Locations in Loop (Chicago)

181 West Washington Street

+1 312 726 1476

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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361 travellers who rented a car in Loop gave the car agency they used an average rating of 6.6

Car hire locations in or near Loop (Chicago)

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