Car hire in O'Hare (Chicago)
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Cheap car hire in O'Hare (Chicago)
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O'Hare (Chicago) car rental reviews and directory
Alamo
8.6
Very Good
573 reviewsCleanliness
8.8
Comfort
8.8
Pick-up/Drop-off
8.7
Value for money
8.2
One location in O'Hare
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8.0 Very Good
Apr 2021
Cons:
Was talked into buying a toll pass for $10.99 a day. Was a rip off.10.0 Wonderful
Mar 2021
Pros:
Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.Cons:
Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.2.0 Poor
Mar 2021
Pros:
I was allowed to pick up my car earlierCons:
Price, I agree for one price and you would like to charge me more with reason.2.0 Poor
Feb 2021
Pros:
Great car, clean but mechanically unsound. Car died after one day.Cons:
A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.4.0 Mediocre
Feb 2021
Pros:
Staff seemed niceCons:
Clean the car out. Received my rental with weed in it10.0 Wonderful
Jan 2021
Pros:
The staff was super helpfullEnterprise
8.5
Very Good
256 reviewsCleanliness
8.6
Comfort
8.8
Pick-up/Drop-off
8.7
Value for money
7.8
One location in O'Hare
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2.0 Poor
Jun 2021
Cons:
Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.10.0 Wonderful
Nov 2020
Pros:
Easy pickup and drop off - friendly staff - clean and comfortable car10.0 Wonderful
Nov 2020
Pros:
Easy pick up and drop off9.2 Wonderful
Jul 2020
Pros:
Very helpful staffCons:
A lot of hidden fees I wasn’t aware of10.0 Wonderful
May 2020
Pros:
Staff super friendly and helpful. Everything was super easy9.2 Wonderful
Dec 2019
Pros:
Staff was friendly, car clean, drop off pick up easyCons:
Bigger carHertz
7.3
Good
314 reviewsCleanliness
7.9
Comfort
7.8
Pick-up/Drop-off
7.3
Value for money
7.0
2 locations in O'Hare
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10.0 Wonderful
Dec 2022
8.0 Very Good
Dec 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Dec 2021
8.0 Very Good
Dec 2021
10.0 Wonderful
Dec 2021
Payless
6.8
Okay
514 reviewsCleanliness
7.7
Comfort
7.5
Pick-up/Drop-off
6.6
Value for money
7.0
One location in O'Hare
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10.0 Wonderful
May 2021
Pros:
Sherry at Ohare facility was most accommodating.10.0 Wonderful
May 2021
Pros:
Staff very friendly and helpful. Whole process was very easy.Cons:
I don’t have any recommendations for improvement.9.2 Wonderful
Nov 2020
Pros:
Almost everything was fantastic. Customer service was timely and pleasant...there were only two of us in line, but there was no effort to put me off. Drop-off was easy and also quick. No receipt provided at drop-off, told I would receive via email. I filled the car with gas before turn-in...haven’t seen the receipt yet, but do hope I wasn’t charged for gas as that appears to be a problem for some.Cons:
Getting the email receipt for the car rental facility is far from timely. When traveling for business in particular this receipt is critical for expense reports and a delay in the receipt costs money in disbursement lag, AND is frustrating. For this reason alone, I would generally rate lower, but the rest of the service and the car itself was really very good.7.2 Good
Sep 2020
Pros:
Swiftly processsCons:
The Smoke smell of the car was intense - has no tiene to go back and ask for another vehicle. The price was exorbitant. Two hundred dollar for three days.10.0 Wonderful
Sep 2020
Pros:
Great experience3.6 Poor
Aug 2020
Pros:
Car was cleanCons:
Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpfulDollar
6.1
Okay
360 reviewsCleanliness
7.3
Comfort
7.1
Pick-up/Drop-off
6.0
Value for money
6.0
One location in O'Hare
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2.0 Poor
May 2021
Cons:
The counter agent was very rude. We waited for 45 minutes in the line. When we finally got to him, he told us we would have to wait 45 to 90 minutes until our car would be ready unless we upgrade by paying additional $18/day. After he rang the charges , it showed $19/ day. It gets worse. After driving for two hours, the car had engine light. We called the emergency roadside service, I was put on hold for 30 minutes. Next day, the car condition got worse, we drove back to the airport to change the car because the car had trouble starting. When we returned to the airport, the counter agent was at the return center. He was rude. He did not apologize.2.0 Poor
May 2021
Pros:
Nothing. Ate my depositCons:
Looooooooooooong line!2.0 Poor
Mar 2021
Pros:
It wasn’t clear until after the purchase that it was no refundable or exchangeable. We had a emergency and needed to change the dates and was unable to do so, we lost all our money.Cons:
Unable to reach anyone at kayak6.0 Okay
Mar 2021
Pros:
Staff was very friendly and the car was very cleanCons:
The vehicle I was assigned was smaller that what I had reserved and paid for.10.0 Wonderful
Mar 2021
Pros:
Drop off was very easy and I appreciated not having to go to the counter for check out.Cons:
I wish there were instructions on how to use the EZ Pay transponder for the Toll Booths. It was difficult to remove and some booths did not have a scanner.8.0 Very Good
Mar 2021
Pros:
The car we received was as expected and very clean. The drop off was very easy and quick.Budget
6.0
Okay
321 reviewsCleanliness
7.0
Comfort
6.9
Pick-up/Drop-off
5.9
Value for money
5.9
One location in O'Hare
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4.0 Mediocre
Oct 2022
4.0 Mediocre
Oct 2022
6.0 Okay
Oct 2022
2.0 Poor
Sep 2022
6.0 Okay
Aug 2022
4.0 Mediocre
Aug 2022
Fox
6.0
Okay
219 reviewsCleanliness
6.0
Comfort
6.3
Pick-up/Drop-off
6.0
Value for money
6.2
One location in O'Hare
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10.0 Wonderful
Jun 2021
Pros:
The staff was excellent, super friendly and accommodating. I was thoroughly impressed.4.0 Mediocre
May 2021
Cons:
There was a large dead mosquito on the dash-front of the car and the entire car reeked of smoke.4.0 Mediocre
May 2021
Pros:
The only positive things I can say about Fox car rental is one, the person who checked me in was friendly and courteous, number two, the person who checked me in upon my return was friendly and courteous. Their customer service took 45 minutes to answer the phone and the representative was discourteous and condescending. They did a bait and switch with the type of vehicle that I had requested. The vehicle smelled of cigarette smoke, the windshield on the interior was not cleaned. I had to buy a bottle of for breeze and Windex and paper towels to make the car suitable for my trip. I would never ever rent from this company.Cons:
They could be honest with their customer, they could train their customer service representatives to be more customer service oriented. And they should give the customer the type of vehicle that they had requested. It goes back I guess to the old saying, You get what you pay for.4.0 Mediocre
May 2021
Pros:
Only girl at window was sullen, uninterested in her job, and abrupt. I was the only customer at that late hour. She charged me $150.00 deposit on top of the rental charge. I have not yet been reimbursed and don’t know to whom I should demand my deposit back.Cons:
Seems the whole organization procedures and staff need complete change.10.0 Wonderful
May 2021
Pros:
I found the staff to be very helpful and professional.Cons:
I think the sign-in process could be streamlined and made a bit less complex2.0 Poor
May 2021
Cons:
It would have been better if they had a car actually there ready to go at the time I reserved it.Thrifty
6.0
Okay
292 reviewsCleanliness
6.8
Comfort
6.7
Pick-up/Drop-off
5.7
Value for money
6.1
One location in O'Hare
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1.9 Poor
Jul 2021
10.0 Wonderful
May 2021
Cons:
Had to wait at the car rental counter, the line was long.2.0 Poor
May 2021
Pros:
Nothing, customer service representatives were rude and completely unhelpful. Stand in line for over 30 minutes only to learn there are no cars available for pick-up.Cons:
Do not accept reservations, if you do not have cars available to pick-up.2.0 Poor
May 2021
Pros:
nothingCons:
I waited on line for a half hour. when I got to the front, the guy told me they had no cars, and I would have to wait 1-2 hours. Another customer told me they were waiting 3 hours. I went to Budget and got a car right away.2.0 Poor
May 2021
Pros:
There were no cars. Waited 20 mon in a line 50 people long. When asked agent where line ended they didnt tell us there were no carsCons:
Honesty.4.0 Mediocre
May 2021
Cons:
Cutomer service to extend rental for 2 more days due to family emergency. I ended up renting something bigger for half the price. In addition, I got charged for unlimited tolls but there are no tolls btwn Ohare and ChicagoSixt
6.8
Okay
70 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
6.8
Value for money
6.7
One location in O'Hare
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2.0 Poor
Sep 2022
2.0 Poor
Aug 2022
2.0 Poor
Jul 2022
2.0 Poor
Jun 2022
2.0 Poor
May 2021
Cons:
Deceptive - ordered a mid-size SUV but only offered a small SUV until we had to pay up for the vehicle originally booked.10.0 Wonderful
Apr 2021
Cons:
Car had faint smell of cigarette smoke. Other than that we had a great experience and the Volvo SUV was a great drive.Avis
6.1
Okay
98 reviewsCleanliness
6.8
Comfort
7.1
Pick-up/Drop-off
5.9
Value for money
5.9
2 locations in O'Hare
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5.9 Fair
Jun 2021
4.0 Mediocre
Feb 2021
Pros:
Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.Cons:
Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....10.0 Wonderful
Aug 2020
Pros:
Easy, clean, friendly, efficient. Thanks!!!!Cons:
I thought a bit expensive but you may not be able to help that.8.0 Very Good
Jul 2020
Pros:
Car was great, Rental office great.Cons:
As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.2.8 Poor
Feb 2020
Cons:
Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.6.8 Okay
Jun 2019
Cons:
I reserved this car through CarRentals.com via Kayak. The reservation confirmation explicitly said: "Total amount of your booking USD 68.57" When I checked the car in, the total charge was USD 100.04, that is, $31.47 (45%) more than expected. Apparently the difference was in tax & "facility charge"National
8.0
Very Good
19 reviewsCleanliness
8.2
Comfort
8.6
Pick-up/Drop-off
7.7
Value for money
7.7
One location in O'Hare
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6.0 Okay
Dec 2020
Pros:
The staff was happy to see and serve me. Good customer service.Cons:
Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.9.6 Wonderful
May 2020
Pros:
Friendly staff...Cons:
Cup holders and little cubby wasnt clean. Stick with spilled something.9.6 Wonderful
Oct 2019
Cons:
I was very pleased6.8 Okay
May 2019
Cons:
Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.3.6 Poor
Nov 2016
Cons:
Car was dirty.10.0 Wonderful
Nov 2016
Pros:
Easy pickup, good carEuropcar
5.3
Fair
21 reviewsCleanliness
6.0
Comfort
5.2
Pick-up/Drop-off
5.5
Value for money
5.2
One location in O'Hare
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10.0 Wonderful
Jan 2023
10.0 Wonderful
Jan 2023
2.0 Poor
Jan 2023
4.0 Mediocre
Nov 2022
10.0 Wonderful
Nov 2022
2.0 Poor
Oct 2022
2 locations in O'Hare
Locations in O'Hare (Chicago)
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Locations in O'Hare (Chicago)
10255 W Zemke Rd, Chicago, Cook County, Illinois
+1 847 635 8031
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1000 W Ohare Ave
+1 773 800 9898
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Locations in O'Hare (Chicago)
Chicago Airport O'hare ORD
+1 847 635 8031
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Chicago Airport O'hare ORD
+1 312 741 0788
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Locations in O'Hare (Chicago)
10256 W Zemke Blvd Suite 830 Chicago Il
+1 312 741 0788
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3901 Manheim Rd, Schiller Park
+1 847 671 4000
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Locations in O'Hare (Chicago)
Chicago O'hare Airport. On-airport. O'Hare International Airport. 10255 W Zemke BLVD, Suite 830
+1 323 593 7486
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