Book Hertz hire cars in Chicago

Reviews for Hertz in Chicago

Recent reviews

Traveller rating

Wonderful

37

Very Good

24

Good

3

Okay

11

Fair

4

Mediocre

0

Poor

93

10.0

Super easy pick up and drop off. Great staff, great car, great experience!Reviewed 1 Apr 2024

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10.0

All the back seats wer up - both rows and iqe spent 30 minutes getting everything back to normalReviewed 11 Feb 2024

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2.0

They didn't give me a car because they had more bookings than the number of cars. The money was not returned. Wasted time, nerves and money.Reviewed 6 Feb 2024

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8.0

Very good service from this city centre location. Car was of expected standard.Reviewed 2 Jan 2024

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10.0

I am definitely a Hertz customer now! Top tier rental experience and given it was the holidays, I will definitely be returning to rent a car from them!Reviewed 26 Dec 2023

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6.0

I am not happy because there were some extra texes and charges that were not mentioned when I booked the car.Reviewed 30 Sep 2023

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2.0

They car was too small not clean and the wrong location.Reviewed 7 Nov 2022

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10.0

Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.Reviewed 24 Oct 2022

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10.0

Very easy picking up my rental. Thank goodness I had reservations in advance. Great customer serviceReviewed 16 Oct 2022

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2.0

Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.Reviewed 11 Oct 2022

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10.0

I had an old Ford. :( with a few minor issues. The team at hertz handled it very well. I will definitely work with them again (was not my first rental with this team on Clark Street)Reviewed 21 Jun 2022

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2.0

The car was in horrific condition cleanliness as well as under the hood i presume and being a single woman driving through ice snow ect i felt beyond unsafe i returned the car early and didnt even fret about the 10$/gal gas total. I drove quite slow the entire time worst rental ever and i will not use the company again.Reviewed 8 Jan 2022

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• Where are the best pick-up locations for Hertz car rentals in Chicago?

  Hertz has several pick-up locations that are particularly convenient for customers. For example, the locations on West Belmont Avenue and North Clark Street are both centrally located within the city, making them nice options. There is also a pick-up location at O'Hare International Airport (ORD), which is handy for anyone that will be flying into this transportation hub.

• Am I able to pick my own Hertz car rentals in Chicago, or will I be assigned a vehicle by the company?

  When you first make your reservation with Hertz in Chicago, the company will ask you to select the vehicle model that you would like to rent. However, Hertz does not guarantee that you will receive this specific model, as this entirely depends on what is available at the time in the fleet of the branch that you will be renting from. If the model that you have requested is not available, you will instead be given a similar car, either from the same auto manufacturer you asked for, or a different one.

• Is it possible for me to have Hertz car rentals in Chicago delivered directly to me?

  Hertz offers a service known as Hertz Neighborhood Delivery, which allows individuals to have their car rental delivered directly to their personal residence, office building, or hotel. This is particularly convenient for those that do not have access to transportation to travel to a branch themselves, or who are short on time. To benefit from this service, you will want to make sure that you notify the branch you will be renting from well in advance, as the availability of this perk depends on the availability of Hertz employees at the time of your requested delivery. 

• What is the most popular car hire from Hertz in Chicago?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Chicago.

• How many car hire locations does Hertz have in Chicago?

  Hertz has 18 hire locations in Chicago. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Hertz have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Hertz have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes