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Book Hertz car rentals

Driver's age: 25-65
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Hertz customer reviews

6.2
Okay10,000 verified ratings
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J
2.0 Poor
Hertz would not honor the confirmed reservation that I made. The inability to make adjustments to my trip cost me additional money. Horrible!
A
4.0 Mediocre
I experienced several issues with this rental. The electric vehicle I originally reserved was not available when I arrived, so I had to take a manual car instead. Later, when extending the rental, I switched to an automatic vehicle. During the trip it was very difficult to manage the reservation. My booking could not be found on the Hertz website or on Kayak using the reservation number, driver’s license, or my last name. Because of this I could not manage the booking online and had to try to reach the rental office by phone many times. The automated phone system was only in French and did not allow switching languages, which made it difficult to understand the options. I even had to purchase a local SIM card in order to try to reach the branch. When I finally spoke with a representative and later visited the branch, they kindly helped extend the rental and exchange the vehicle. However, the additional charges related to these changes were not clearly explained. I was also surprised to see charges such as a fuel fee despite returning the car with a full tank. I am currently contacting Hertz to review these charges.
D
2.0 Poor
Where to begin? Picked this car up around 9:30pm. I had already driven away from the rental facility when I noticed a couple of problems with the car. Firstly, the petrol tank was not full but only 7/8 (the gauge is misleading at first sight). But worse than that was that one of the safety features (the Active Lane Management system) was not working at all and flagged up a warning that the vehicle needed servicing to repair it. Then, when returning the car less than 18 hours later, the system at the Hertz counter would not initially accept the return of the vehicle due to excessive mileage of some 21,000 miles that I supposedly had driven in those 18 hours. This turned out to be a mistake on the outgoing mileage which instead of 23,000 had been logged into the system as 2,000. This was eventually resolved by the staff at the counter, but just added to the feeling that this was a dreadful rental.
C
2.0 Poor
Didnt rent from Hertz
A
2.0 Poor
Didn’t get rental because they refused to accept my bank debit card and tried to tack on extra $500 totaling $900!!! Need better payment options!!!
D
2.0 Poor
Be careful renting from Hertz in Naples Center. We were recently ripped off. We secured a guaranteed rate on our Hertz rental before leaving for Italy. This was confirmed by Hertz itself! While travelling to the Central train station for our car pick-up, we received an email saying that our reservation had been cancelled. This was 2 hours before our scheduled pick-up time! When we arrived at Hertz we were told that there was no explanation for why the reservation was cancelled but they still had our car available an we could still rent it but we would have to pay and additional 100 Euros for the week, We were captive and had to take the car. It appeared to be a pre-meditated scam, like a street vendor putting jewelry on your wrist then insisting that you pay him for it!. I will be reaching out to Hertz itself to get some resolve and will be happy to report if we are ever able to get satisfaction. Be very careful and, I suppose, always pre-pay. So surprising and disappointing for a company like Hertz!
A
2.0 Poor
It was a terrible experience. They didn't have the car I had reserved ready and were unable to resolve the problem they themselves had created. The staff who attended to me were indifferent to the situation and, to a certain extent, rude, saying that the reservation could not be fulfilled and that I should not complain since they had not charged me anything. After the situation, they did not contact me at any time. I would not use Hertz again or recommend them in the future.
A
2.0 Poor
When I picked up my rental they told me I'd rented an electric car...nowhere in any selection or rental agreement did it say anything about electric. My destination was in an apartment parking garage and I'd have no access to a charger so I told them electric wouldn't work. They said my only option was to upgrade for an additional $120. They gave me a Jeep Compass that was filthy on the outside. Poor experience all around.
A
4.0 Mediocre
The dropoff experience was very bad.
A
2.0 Poor
They gave me a car that was very dirty and smelled liked weed and smoke. It was actually really gross.

How other car rental agencies scored

Hertz car hire prices in Malaysia

These are the best prices for 16-23 Mar.
Honda City car
Honda City
or similar Small
2
2
4-5
M
RM 123/day
View Deal
Proton Persona car
Proton Persona
or similar Small
4
2
4-5
M
RM 129/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
M
RM 188/day
View Deal
Proton Exora car
Proton Exora
or similar Van
5
3
4-5
M
RM 164/day
View Deal
BMW 3 Series car
BMW 3 Series
or similar Luxury
5
5
2/4
M
RM 806/day
View Deal
Hyundai H-1 car
Hyundai H-1
or similar Van
5
2
4-5
M
RM 359/day
View Deal
BMW X1 car
BMW X1
or similar Luxury
5
5
2/4
M
RM 384/day
View Deal
Hyundai Tucson car
Hyundai Tucson
or similar SUV
4
2
4-5
M
RM 207/day
View Deal
Hyundai Santa Fe car
Hyundai Santa Fe
or similar SUV
5
3
4-5
M
RM 217/day
View Deal
Honda CR-V car
Honda CR-V
or similar SUV
5
3
4-5
M
RM 287/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Hertz car rentals?

Address

Kuala Lumpur Itnl Apt

Hours

Monday07:30 - 22:00
Tuesday07:30 - 22:00
Wednesday07:30 - 22:00
Thursday07:30 - 22:00
Friday07:30 - 22:00
Saturday07:30 - 22:00
Sunday07:30 - 22:00

Phone

+60 3 8787 4572

Address

20 Jalan Perak Kuala Lumpur

Hours

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

Phone

+60 3 2181 0658

Address

Lot G01a-02a Gf Wisma Mpl

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+60 3 2026 2497
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
RM 50/day
RM 34/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for RM 44 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Small car hire from Hertz is around 34% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs RM 210 per day.

  • What is the most popular rental car from Hertz?

    Economy (Seat Ibiza or similar) is the most frequently booked rental car type from Hertz.

  • How many car rental locations does Hertz have?

    Hertz has 7,461 car hire locations worldwide. Take a look at our Hertz car hire location map to find the best car near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs RM 1,473 per week (RM 210 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs RM 6,314 per month (RM 210 per day).

Everything you need to know for your Hertz car rental