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Hertz customer reviews
6.2
OkayBased on 10,000 verified guest reviews
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Cons -
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Date
L
10.0 Wonderful
Laura, Dec 2024
Super easy pick up and drop off. Minimal interaction with employees but the ones I did talk to were super friendly. Great value, unlimited miles/km
R
8.0 Very Good
Rasa, Dec 2024
Perfect
A
2.0 Poor
Anonymous, Dec 2024
Staff was rude and very unhelpful, worst of a kind. Lousy service, ZERO online review.
A
4.0 Mediocre
Anonymous, Dec 2024
Very long wait for car
A
6.0 Okay
Anonymous, Dec 2024
Friendly staff, but not enough of them to handle morning line-up at the hotel location. Waited close to o 2 hours before I received a car to drive off. Car exterior was in good condition, but the back seats needed a shampoo as there were major stains on them.
A
2.0 Poor
Anonymous, Dec 2024
I was over charged and not able to get
A
2.0 Poor
Anonymous, Dec 2024
I had to cancel and was under the 24 hour limit. Did not get any refund.
A
2.0 Poor
Anonymous, Dec 2024
Way Overbooked so didn’t even get a car
A
8.0 Very Good
Anonymous, Dec 2024
All good it was an easy pickup & drop off & the vehicle run great.
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