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4 Jul — 11 Jul
Same drop-off
Enter an airport or city
Mon 4/7
Mon 11/7
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U-Save customer reviews

PassableBased on 86 verified guest reviews
5.6Value for money

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3.6 Poor
Cons:Roadside service charge wasn't included in my quote when I reserved from Kayak. Don't know if this screw-up was Kayak's fault or their, but I don't care. I didn't sign up for roadside service, it's included in my insurance and I denied theirs. I was told it was "legally required" in Puerto Rico. Nowhere else in the US is there a "mandatory road-side service" fee, that's completely ridiculous and an insult to my intelligence. It was just $5/day. Looks like others got scammed a lot harder with this company, so I guess I can't complain too much. Do your research, don't skimp, just go with a real car rental company and don't bother with Kayak if they can't even guarantee you the real price after all taxes and fees.
2.0 Bad
Pros:The price but then discovered it was all lies
Cons:Got wrong address for pickup had to walk half and hour to actual location that I had to find thru a hotel because the customer service phone numbers only went to answering machines. Could not get in touch with any usave employee or office. Then when I arrived even though I had researched and received a email stating I would have unlimited miles they informed me there was a limit of 200 miles a day. This ruined my trip because I had to find an alternative and with all the delays I missed my appointments for the day. I couldn't even call to complain to anyone and I will likely not use kayak anymore for rentals I will contact the companies directly because of this unreal hassle and horrible service
2.0 Bad
Cons:Our flight was a few hours late and when we got to the rental location, the car they had for us was gone. We had to start all over with another company.
5.2 Passable
Pros:It was a gas saver
Cons:The car color, was too small for a car rental, and not qorth all the money
2.0 Bad
Cons:The car was unreliable and unsafe they didn't want to give me my money back I had to call the corporate office and rent another car from another rental agency
8.0 Great
Pros:Low price, friendly employees, no high pressure sales pitch.
Cons:It took a while for the driver to show up at the airport to bring us to the rental lot.
5.2 Passable
Pros:Car was fine. Pretty cheap.
Cons:Not actually located at airport. Take a shuttle to office near the airport. Very inconvenient. Not well staffed. Lots of waiting. Even when returning car. No streamlined dropoff like most airport rentals. Walk into busy office. Try and get staff attention. They take my keys to the guy outside to do an inspection. This same guy is also getting people their cars they just rented - so he is busy. He brings back inspection card. I return to office for completion of paperwork. VEry slow and annoying when you are trying to catch a flight home. I will happily pay a few dollars more per day for the better name brand rentals with offices at the airport.
2.0 Bad
Cons:The representative at Athens airport was not present. Nobody answered the phone in the local office and the American 1800 number had a voice message that the office is closed. We had to rent on site from a company with a real office. 2 hours later the local company called us, when we were long gone. The person did not apologise and did no offer any compensation. Will never approach them again.
2.0 Bad
Cons:The people were rude. There were a lot of limitations and not very well communicated through online orders. Deposit fees were very high and they were not very helpful. I would never recommend this car service to anyone! Don't waste your time and money!! Please pick another option!
2.8 Bad
Cons:Everything was pretty much awful. We waited a very long time at the airport, to be picked up. There was a lot of confusion as to whom was to do what. Once we finally got to the office there was no electricity. After we got the vehicle and drove a few miles, we realized that the air conditioning didn't work but we drove to our resort anyway. Once we arrived I called them but of course no one answered. Fortunately, I wrote the number of the young man who picked us up in case they're were any issues. After reaching him by phone, I was able to speak to the office manager and asked her to come get the car and to their credit they did. Somehow U-save turned into Larry's car rental. After several emails, I finally was issued a credit for the entire amount on March 8th. It was like pulling teeth. I think that the threat of responding to your Kayak inquiry, helped to get the credit. I did do business with Prestige car rental that had very nice cars at a comparable price. I own an apartment on the French side and warned my family not to use U-save ever.

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Where can I find U-Save car rentals?


Blvd Luis Donaldo Colosio KM 15 Carr.


Good to know

Most popular city

Los Angeles

Most popular car type


Average price

RM 38/day

Good deal

RM 11/day

Top tips for renting a car from U-Save

  • 25% of our users found rental cars from U-Save for RM 28 or less
  • Economy car hire from U-Save is around 76% cheaper than other car types, on average.

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