Cons:Everything was pretty much awful. We waited a very long time at the airport, to be picked up. There was a lot of confusion as to whom was to do what. Once we finally got to the office there was no electricity. After we got the vehicle and drove a few miles, we realized that the air conditioning didn't work but we drove to our resort anyway. Once we arrived I called them but of course no one answered. Fortunately, I wrote the number of the young man who picked us up in case they're were any issues. After reaching him by phone, I was able to speak to the office manager and asked her to come get the car and to their credit they did. Somehow U-save turned into Larry's car rental. After several emails, I finally was issued a credit for the entire amount on March 8th. It was like pulling teeth. I think that the threat of responding to your Kayak inquiry, helped to get the credit. I did do business with Prestige car rental that had very nice cars at a comparable price. I own an apartment on the French side and warned my family not to use U-save ever.