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6 Oct — 13 Oct

Enter an airport or city

Driver's age:

26-65Other

5.7

PassableBased on 1,527 verified guest reviews

6.6Cleanliness

5.6Value for money

5.7Overall

5.9Pick-up/Drop-off

6.4Comfort

Show reviews that mention

6.0 Okay

Anonymous, Jun 2019

Pros:Drop off staff was friendly and made the process easy.

Cons:Europcar doesn’t accept insurance from USA/int’l policies, although they are valid in Canada. They cited difficulty recouping claims from int’l insurance companies. I had to purchase their insurance for $12-13/day, which increased my rental cost by 25%. This policy was not stated until I arrived.

6.4 Okay

Alicia, Jan 2018

Pros:Car ran well, the return portion of the process was easy.

Cons:Reservation couldn't be found- Mandatory taxes/insurance were applied, and there was a mandatory deposit. A lot more expensive than it should have been. We also got a "Jetta" as the full-sized car.

10.0 Excellent

Michel, Sep 2017

Pros:The car was ready, the check in quickly and the dropoff simple and efficient.

4.0 Mediocre

Anonymous, Jul 2019

Cons:I rented for geneva airport return, and despite returning the car to europcar at geneva airport, they sent me on a wild chase around the airport with a very poorly written map to return the car in the french sector. This was totally unnecessary, added 1.5 hours of stress to our airport experience.

2.0 Bad

Anonymous, Jan 2019

Pros:The service was fast and efficient.

Cons:The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.

4.0 Mediocre

Anonymous, Mar 2016

Pros:nothing

Cons:The agents at europcar were not happy with my booking and they said this site sent me a reservation for a higher category while confirmed with them a lower category they wanted to give me a mazda 3 while my booking was for a mazda6, finally they gave me a quiet old mazda6, additionally they charged 300 aed extra till now i dont know for what

9.2 Excellent

Anonymous, Sep 2017

Pros:I rented aFord Expolrer for my family and I during our one week trip to Dubai. The car was roomy enough to accomodate all 7 of us with our luggage.

Cons:The fuel gage was at 70% when I received the car. I expected it to be full. However, I returned the car full of fuel.

10.0 Excellent

Richard, Nov 2018

Pros:She listened to my issue about the gas gauge not indicating that the tank was full and marked it full on the check in form. I had the receipt from the petrol station at the airport. Also, it was an easy walk from the turn in location to my airport hotel.

4.0 Mediocre

Anonymous, Jan 2018

Pros:Because Europcar didn't have the same car I reserved, they gave me a similar one that may have been an upgrade.

Cons:Insisted I pay for insurance which tripled the cost of this rental. I have insurance on many personal vehicles as well as coverage from my credit card. RIP OFF

2.8 Bad

Anonymous, Jan 2017

Pros:The car worked

Cons:The car was filthy and the car stereo did not work. The airport staff attempted to charge me extra upon checkout and produced several different bills/ charges Checkout was slow and unprofessional

Economy	RM 122/day
Compact	RM 122/day
Intermediate	RM 214/day
Full-size	RM 122/day
Passenger van	RM 333/day
Intermediate SUV	RM 244/day
Compact SUV	RM 266/day
Standard SUV	RM 288/day