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Book Europcar car rentals

Driver's age: 26-65
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Europcar customer reviews

6.2
Okay4,122 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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A
2.0 Poor
The car was filthy when collected. Not enough hire agents at the desk so the cue was huge. The agent spoke in a European foreign accent and his English was very poor. Tried to talk me through insurances and answer my questions but struggled to understand each other, so I gave up asking. Drop off took too long. Nearly missed my check in.
S
6.0 Okay
The pickup and drop off experience was less than optimal.
A
2.0 Poor
I’ve not got the car which was Woking Apple car play and I have to keep the phone on hand for maps.
Z
2.0 Poor
The pick up was really a bad experience we had to wait for an hour and a half because the system at Europcar in Rome airport was not functioning properly and although I went and complained to the staff that I see people came after me and they got seen and me no, they investigated and said basically system isn’t functioning properly today but still served 3 customers before me after admitting it is the system fault, and I also had two young children who just landed from a 6am departure flight! I found this very inappropriate as if it’s system fault and you could see I was there for more than an hour I should be the priority. The car we have been given was a Peugeot not the jeep I booked and I did say I want a jeep but they said all out but when we went to the car park I found many jeeps parked brand new ones, the Peugeot we got is old and the battery was bad not keeping any charge I was stopping every 50 miles to charge the car!! I asked for a newer at the pick up because I knew electric cars has to have a great performing battery if I am doing long drives, this is isn’t my first time hiring an electric car from Europcar, last year got one in Barcelona and the experience was amazing. I won’t recommend the Roma airport desk and would not recommend Europcar in Italy too
A
10.0 Wonderful
Great experience comfortable to ride comfortable to drive, thank you 🤩
I
2.0 Poor
I had paid for a dodge charger or similar and was given a Mercedes GLA250 instead. In no way shape or form similar to a dodge charger.
A
2.0 Poor
I reserved my car for 30 days from 10 am on day 1 to 10 am on day 30. When I went to the counter to pick up my car in Amsterdam at 11:20 am the counter agent asked “why are you late?” I told him I had reserved the car for 30 days and already paid for it, so I wasn’t “late.” He claimed that my car had now been rented to someone else, and I would have to pay about $200 more to get a different car. I argued with him that this wasn’t right and found it hard to believe that they had already rented “my car.” I asked to speak to his supervisor. He pointed to the clerk next to him. I told him I wasn’t going to pay the additional cost. We continued to argue. His other coworkers (3 of them) just watched the whole discussion. I think they were seeing if he’d be successful in “upcharging” me. The clerk finally relented and gave me my car. When I went inside to pick up the car there were dozens of cars sitting there. The clerk was very rude and unfriendly. I believe this clerk was dishonest and lied to me. He should be fired. I have no doubt they treat other customers like this and bully them into paying additional fees by being rude, unfriendly, and lying.
A
8.0 Very Good
Very disappointed by the lack of transparency when I made the booking with kayak. I wasn’t aware that I booked without insurance ! I therefore had to add extra insurance upon arrival ! I won’t use kayak anymore and will file a case for lack of transparency …
A
2.0 Poor
waste of my time, thanks for ruining my vacation
A
4.0 Mediocre
Flight was delayed two hours and was told car no longer available when we arrived. Upgraded car only offered at almost twice the cost. Car stank of stale cigarettes despite a no smoking policy. Not pleasant to drive and left clothes smelling. After hours drop off location was not correct. Wasted time going to indicated location and then having to figure out and find new location.

How other car rental agencies scored

Europcar car hire prices in Malaysia

Discover the best prices for you by selecting your travel dates on KAYAK.
Class Economy Car car
Class Economy Car
or similar Small
2
2
4-5
M
RM 123/day
View Deal
Proton Persona car
Proton Persona
or similar Small
4
2
4-5
M
RM 154/day
View Deal
Honda Civic car
Honda Civic
or similar Medium
5
3
4-5
M
RM 239/day
View Deal
Perodua Bezza car
Perodua Bezza
or similar Large
5
2
2/4
M
RM 123/day
View Deal
Perodua Alza car
Perodua Alza
or similar Van
4
2
4-5
M
RM 232/day
View Deal
Nissan X-Trail car
Nissan X-Trail
or similar SUV
5
3
4-5
M
RM 308/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
M
RM 308/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car rentals?

Address

No S204b Aras 2 Kl Sentral

Hours

Phone

+60 13 399 8818

Address

Klia Terminal 2 L1 A08 Level 1

Hours

Phone

+60 10 298 0759

Address

Unit 01-18, Level 1

Hours

Phone

+60 133 998 818

Address

B07, Arrival Hall, Main Terminal

Hours

Monday
Tuesday07:30 - 21:30
Wednesday
Thursday07:30 - 21:30
Friday07:30 - 21:30
Saturday
Sunday

Phone

+60 123 293 070

Address

Klia Terminal 1 Ground Floor

Hours

Phone

+60 10 298 0267
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Geneva
Standard
RM 59/day
RM 43/day

Top tips for renting a car from Europcar

  • 25% of our users found rental cars from Europcar for RM 56 or less
  • Book your rental car from Europcar at least 10 weeks before your trip in order to get a below-average price.
  • Economy car hire from Europcar is around 49% cheaper than other car types, on average.

FAQs about renting a car from Europcar

  • How much does it cost to rent a car from Europcar?

    On average a rental car from Europcar costs RM 320 per day.

  • What is the most popular rental car from Europcar?

    Intermediate (Kia Optima or similar) is the most frequently booked rental car type from Europcar.

  • How many car rental locations does Europcar have?

    Europcar has 4,851 rental locations worldwide. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Which countries does Europcar have rental car locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to rent a car from Europcar for a week?

    On average a rental car from Europcar costs RM 2,243 per week (RM 320 per day).

  • How much does it cost to rent a car from Europcar long term for a month?

    On average a rental car from Europcar costs RM 9,614 per month (RM 320 per day).

Everything you need to know for your Europcar car rental

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