Pros:Drop off was super easy. Pulled up, dropped off the keys, signed a few papers.
Cons:Ended up waiting an hour after I got to the place to pick up the car. They let 3 other people in front of me. First person, I understood because even though they weren't in line, they were technically there before me, but the other two was ridiculous. Was standing there for over an hour, finally get to the counter and after an hour, and after explaining multiple times throughout that time that I already have the car reserved, they give me paperwork to start filling out. I also ended up getting charged almost a $100 literally right as I was about to leave. They made me sign a bunch of document saying that I understood that their rental insurance was optional (I was not told this. Instead, they just said they're going to charge me, but at this point, I was just trying to keep myself calm and stop myself from cursing them out, so I just wanted out of there) Would never do business with these people ever again.