Pros:The employee was very friendly-at the crack of Dawn. She did her job quickly and efficiently and gave me instructions as to what happened and where I needed to go and about the shuttle. And wished me a good day.Very nice and friendly. The shuttle driver was very happy and chatty and prompt.
Cons:Wish the shuttle driver could drop at the airline door you need. I did not know where the airline was as I had not flown it before, so when dropped at the 1st door, it took me some time to locate it. With all my luggage.