Cons:Agent misquoted price by $250, took an hour to check car out, when returned car waited 30 minutes, computer said car already returned. Very poor service.
J
6.4 Okay
Jeff, May 2019
Cons:$2,000 deposit was terrible! I have a Florida driver’s license because I’m in the military but haven’t lived in Florida for nearly 10 years. How does that make me local? Florida is a big state, why does a Florida driver’s license mean I am local considering I flew in and out of the FLL airport?
K
8.0 Very Good
Krystal, Apr 2019
Pros:Super easy
Cons:Have cars available for your booking
A
8.0 Very Good
Anonymous, Dec 2019
Pros:Staff was friendly and quick with the turn over.
A
8.0 Very Good
Anonymous, Jul 2018
Pros:Drop off for the vehicle was very quick and smooth
Cons:Needed a sign at the airport for shuttle pick-up, although there was construction happening to the normal rental car pick-up. Check-in process was a little lengthy.
C
10.0 Wonderful
Cynthia, Oct 2019
Pros:Convenient, easy, extremely helpful and friendly staff!
Cons:Honestly best car rental experience ever.
R
2.0 Poor
Racail, May 2019
Cons:I have a FL license but moved to DC and I was renting a car to visit family in FL, Executive rental company policy because I have instate Lic I put down $2000 deposit. It didn’t say that in the fine print, I found this out when I gave my ID to the receptionist after waiting in-line for 40 minutes.
A
4.8 Mediocre
Anonymous, Aug 2018
Cons:Required a deposit. $250. Was assured it would be returned when I returned the car. Car was returned, given a "clean bill" " still have not received the deposit back. Multiple emails and phone calls not returned. I'm contacting BBB next!
A
6.0 Okay
Anonymous, Aug 2018
Cons:Misinformed about Tampa, FL toll tag procedure. Cost me an extra $30 that I didn't need to have spent.
A
2.0 Poor
Anonymous, Jan 2019
Cons:No one came to pick us up, and we tried to call him but no one answered, we waited over one hour , then we have to rent the car by ourselves, we spent more money and wasted our time.We felt very angry for this issue.