Book Budget hire cars in Chicago

Reviews for Budget in Chicago

Recent reviews

Traveller rating

Wonderful

42

Very Good

17

Good

4

Okay

20

Fair

2

Mediocre

0

Poor

91

Find reviews that mention:

car was cleanpick up and drop

get the carcar smelled

car availablecustomer service

returned the carnext day

friendly staff

10.0

Every single employee I encountered was friendly and helpful.Reviewed 21 Oct 2024

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4.0

Vehicle interior not clean and cigarette smell from previou s use.Reviewed 20 Oct 2024

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4.0

Line was too long, car wasn't ready, price was too high.Reviewed 10 Oct 2024

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6.0

Likes: Vehicle worked very well and no mechanical issues. Dislikes: (1) The pick-up - The Midway car rental facility is in a separate location, but a shuttle is provided. The line for Budget looped around the ropes and stretched to the left end of the building. We stood in-line, after air travel and no a/c in the building, for about an hour and a half. The counter had about 3 active teller, meanwhile there were about 8 total stations. This piece didn’t make since because it was a Friday morning (busiest travel day) and other people in-line shared the same sentiments. There were people in line, including myself, actively looking to rent at some of the other rental companies, but couldn’t luck up since it was a Friday. This condition definitely changed my idea of visiting this location, using Budget and/or traveling in on another day of the week. (2) The car. Because of the massive line and wait, there were no more midsize cars avaliable. We were given the option of a pick-up, mini van or electric car. Since I had my parents with me, I went with the mini-van, knowing Chicago has a lot of street parking. The car was not clean. There were still old napkins and dirt on the seats and car. Luckily, we only needed the car for a weekend, otherwise I would have pressure for a reimbursement if I cleaned it.Reviewed 9 Sept 2024

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2.0

They wouldn't receive my Mexican license and refused to service me. It made things very difficult at such a late hour in the day.Reviewed 5 Sept 2024

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2.0

2hr wait to get the car. Inconsiderate and irresponsibleReviewed 1 Sept 2024

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4.0

It took over an hour and a half of waiting in line to pick up the rental car. Extremely short staffed. The rep was nice and the rest of the experience was great, but the absurd wait time put a really sour taste in our mouths.Reviewed 25 Aug 2024

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6.0

Car smelled like cigarettes. Tried to be cool about it, but would really appreciate a some sort of refund or credit.Reviewed 24 Aug 2024

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2.0

I got to the desk to pick up the car at 930am. It was 1120am when I left garage with the car. Only one employee at checkin desk at times there were 30 people in line. Finally a second employee showed up. The poorest customer service that I've seen in my lifetime.Reviewed 11 Aug 2024

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2.0

I paid extra for an intermediate car and they gave me a compact car and I didn’t realize it until later.Reviewed 24 Jun 2024

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4.0

Waiting line for pick up the vehicle was horrible, then it wasn’t the car we were expecting. It wasn’t clean and the worst part was when we returned it. The price went from 460 dls to almost 600 So bad experience 😩Reviewed 12 Jun 2024

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2.0

I did not like anything. Slow pick up, markup higher than announced, car not super clean, I was charged gas even though the tank was full.Reviewed 23 May 2024

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• Which is the best type of car to rent in Chicago?

  Chicago has fairly narrow streets with smooth terrain. For that reason, there is no need to go drastic with a four-wheel drive vehicle or a huge pick-up truck unless you need to transport bulky goods. Any compact sedan would be suitable to drive around Chicago and if you’re looking for something nicer, a luxury sedan should do.

• What additional features are available with Budget car rentals in Chicago?

  Budget provides customers with a wide range of additional features in the rental cars suited to improve the overall experience of the rental. You can get a GPS navigation system installed on the car if you will need some assistance navigating the busy streets of Chicago. You can also request for a child seat to be fitted on the car if you will be driving the kids around as it is a requirement by law.

• Where can I park my Budget car rental in Chicago?

  There are plenty of street parking spaces all around Chicago where you can leave your car. However, you should look out for any signs that prohibit parking before parking your car. If you want free street parking, you can find a few spots around downtown within the Fulton River District. If street parking isn’t for you, there are multiple garages and secure parking lots where you can leave the car.

• How much does it cost to hire a car from Budget in Chicago?

  On average a car hire from Budget in Chicago costs RM 945 per day.

• What is the most popular car hire from Budget in Chicago?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Budget in Chicago.

• How many car hire locations does Budget have in Chicago?

  Budget has 10 hire locations in Chicago. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Budget offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Budget have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Budget have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes