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Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: Overall, the staff was amazing, so as the food and cleanliness

Cons: The space between the seats in economic seat

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Muslim food

Pros: Great airline

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Cathay Pacific and crews were really good.

Cons: I suggest no seating reservation online.

Pros: The whole service went smoothly without rushing.

Cons: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Pros: Everything

Cons: Everything

Pros: Nice crew , good and good

Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .

Cons: From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services.

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Pros: Service and food.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Cons: The crew should be more kind.

Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Pros: Seat worked as designed Got some sleep Crew was helpful

Cons: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Delay due to strike

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Confort and kindness

Cons: It was too cold

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Confort and kindness

Cons: It was too cold

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Pros: Great

Cons: Everything was fine

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Pros: The service was excellent

Pros: Crew was amazing

Pros: Serve customers with a smile

Cons: Better tasting meal packages served at economy cabin

Pros: Very cramped seats

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Cons: Delay due to strike

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew.

Cons: The time between flights.

Pros: Amazing staff and service!

Cons: None!

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: Everything works and quick to get to destination.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: Still don’t have my luggage yet

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Pros: Amazing staff and service!

Cons: None!

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: Crew , amenities and food

Cons: None

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: All of the less than good, obvious!

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience