Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.
Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.
Very comfortable plane and excellent service.
the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.
the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks
Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami
Width of the seat for me was bit tight when in a flat bed position.
The Flight Attendants were very kind and helpful. always a lot of legroom!!
Didn't have individual TV screens on this route
The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.
Boarding was chaotic but once on plane it went smoothly/
Great flight and awesome views.
My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.
Seat, entertainment, on time, cabin crew.
No lounge, Food was just okay
Awesome experience! Great flight and plane.
Just a hazy start because of JFK could not give me a boarding pass.
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