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(Return)
Airports
Origin
Kuala Lumpur
RM 2,480
only
RM 2,480
Destination
New York
RM 2,480
only
RM 2,480
Sat, 9 Jun
KUL
JFK
23h 15m
Fri, 15 Jun
JFK
KUL
21h 40m
RM 2,480
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3802 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
LAX
CAN
Excellent 9.6

Great crew service!

CNX
CAN
Good 6.0

Flight crew were friendly and helpful.

Seats are hard and uncomfortable.

PVG
CTU
Excellent 10.0

Very good

CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

Tue, 20 Mar
KUL
JFK
42h 50m
Wed, 18 Apr
JFK
KUL
34h 25m
RM 2,574
Trip: 30 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

PVG
DEL
OK 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

Fri, 8 Jun
KUL
JFK
28h 20m
Wed, 4 Jul
JFK
KUL
29h 10m
RM 2,970
Trip: 27 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1080 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

JED
RUH
OK 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

DXB
JED
Excellent 10.0

Service food and punctuality

MAN
JED
Excellent 9.0

Staff at Manchester airport was nice. Boarding went smioth and easy. Nice be able take enough kg luggage.

My screen was stuck all time couldnt watch movie

Sun, 11 Feb
KUL
JFK
46h 35m
Tue, 27 Feb
JFK
KUL
26h 30m
RM 3,109
Trip: 17 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1508 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
7.0
MNL
TPE
Excellent 10.0

On time arrival

MNL
HNL
Excellent 10.0

Everything

BKK
MNL
Excellent 10.0

It was an almost perfect flight. We just had the wrong travellers sitting behind us. it was a late night flight and these teenagers were playing UNO. So can you imagine the noise they are making???

BKK
MNL
Excellent 8.6

The choice for the movie was horrible !

CRK
CEB
OK 5.0

On time departure Short wait for checked luggage

No inflight entertainment. No inflight wifi Sparce terminal, very few food options

Sun, 20 May
KUL
JFK
31h 25m
Tue, 22 May
JFK
KUL
24h 50m
RM 3,325
Trip: 3 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 3533 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
ORD
TPE
OK 4.3

The crew was gracious and didn't bother my sleep to eat.

The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend 15h.

TPE
BKK
Excellent 9.3

same comments as the Toronto to Taipei sector....

TPE
IAH
Excellent 9.6

I love EVA fair's service, they are very systematic in boarding their flights making flights leaving on time. The crew took care of my mother who needed wheelchair assistance. Washrooms are clean.

BKK
TPE
Good 7.6

Good entertainment. all crew were very nice.

Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space

JFK
TPE
Excellent 10.0

flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had.

Mon, 25 Dec
KUL
JFK
63h 20m
Mon, 1 Jan
JFK
KUL
43h 15m
RM 3,419
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

Sat, 31 Mar
KUL
JFK
27h 35m
Sat, 14 Apr
JFK
KUL
37h 40m
RM 3,513
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 23 Jan
KUL
JFK
24h 55m
Fri, 2 Feb
JFK
KUL
26h 25m
RM 3,545
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3604 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
OK 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
JFK
Excellent 10.0

Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight.

SIN
HKG
OK 4.6

Newer plane

6,5 hrs delayed

SIN
BKK
Excellent 10.0

Efficiency of Operations, efficiency of service and attitude to pleasing customers, great choice of movies, excellent aircraft

For two hours flight food was adequate

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

Thu, 14 Jun
KUL
JFK
26h 05m
Thu, 21 Jun
JFK
KUL
37h 10m
RM 2,480
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3802 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

BKK
CAN
OK 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

CAN
ICN
Mediocre 2.0

They left one of my bags in China. I need it

Thu, 29 Mar
KUL
JFK
24h 15m
Tue, 3 Apr
JFK
KUL
25h 05m
RM 2,574
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

PVG
NRT
OK 5.6

No veg meal

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

Sat, 14 Apr
KUL
JFK
34h 15m
Fri, 27 Apr
JFK
KUL
35h 25m
RM 2,574
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

Fri, 15 Jun
KUL
JFK
28h 20m
Tue, 26 Jun
JFK
KUL
32h 00m
RM 2,974
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1080 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
JED
RUH
OK 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RUH
JFK
Mediocre 3.6

None

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

JED
JNB
OK 5.3

Not much

Food terrible little and no taste.

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

Sun, 15 Apr
KUL
JFK
42h 05m
Tue, 17 Apr
JFK
KUL
25h 05m
RM 2,574
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
OK 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
NRT
OK 5.6

No veg meal

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

Mon, 12 Feb
KUL
JFK
46h 35m
Tue, 20 Feb
JFK
KUL
26h 30m
RM 3,186
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1508 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
7.0
BKK
MNL
Excellent 8.6

The choice for the movie was horrible !

MNL
HNL
Good 7.6

Overall a very nice flight. Crew was helpful when asked to assist and provide additional beverages.

Food was pretty awful. Needed more beverage service throughout the flight, just water would have been fine. Shouldn't have to constantly ask for water, the crew should pick up on the need and respond to it.

MNL
KUL
Good 6.0

The flight attendants weren't moving fast enough The orange juice they gave me was bad (stale) - seemed like it's already past it's expiry date

MNL
HNL
Excellent 10.0

Everything

MNL
YVR
Good 6.0

seats is too tight/noarow

Tue, 27 Mar
KUL
JFK
21h 35m
Sat, 7 Apr
JFK
KUL
22h 40m
RM 2,933
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3802 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Excellent 10.0

The entire experience was amazing!

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CNX
CAN
Good 6.0

Flight crew were friendly and helpful.

Seats are hard and uncomfortable.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

KTM
CAN
Excellent 8.6

good service for price charged

the food

Fri, 22 Jun
KUL
JFK
28h 20m
Mon, 16 Jul
JFK
KUL
32h 00m
RM 2,999
Trip: 25 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1080 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

JED
RUH
Mediocre 3.3

WC smell in the cabin, ground staff was not ready for us to board the plain form the bus. And getting of the plain. Food 2 days polls bad muffins, sandwiches bad. Even the electronic survey does not work

JED
NBO
Mediocre 2.6

My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight.

RUH
JFK
Mediocre 2.3

Nothing

Flight was late Flight was unsafe. People got up to access cabin luggage while plane was taxiing nobody intervened. Flight was noisy.

Thu, 19 Apr
KUL
JFK
42h 05m
Wed, 2 May
JFK
KUL
25h 05m
RM 2,574
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
NRT
OK 5.6

No veg meal

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

Sun, 24 Dec
KUL
JFK
39h 20m
Mon, 1 Jan
JFK
KUL
43h 15m
RM 3,439
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

Fri, 18 May
KUL
JFK
42h 45m
Sat, 26 May
JFK
KUL
37h 00m
RM 3,492
Trip: 9 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 3533 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
BKK
TPE
Good 7.6

Good entertainment. all crew were very nice.

Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space

JFK
TPE
Excellent 10.0

flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had.

TPE
BKK
OK 4.3

The crew was gracious and didn't bother my sleep to eat.

The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend my time

TPE
LAX
Excellent 9.0

Seat was comfortable .

First meal was not good. All breads were not warm. All salad was not good. Restroom was smell, not cleaned, and faucet was out of order

TPE
BKK
Excellent 9.3

same comments as the Toronto to Taipei sector....

Wed, 24 Jan
KUL
JFK
21h 55m
Fri, 2 Feb
JFK
KUL
22h 00m
RM 3,545
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3604 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
OK 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
SYD
OK 4.3

it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough

ORD
HKG
Mediocre 3.3

The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional

SIN
BKK
Excellent 10.0

Efficiency of Operations, efficiency of service and attitude to pleasing customers, great choice of movies, excellent aircraft

For two hours flight food was adequate

SYD
HKG
OK 5.0

N/A

Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight.

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