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(Return)
Airports
Origin
Kuala Lumpur
RM 2,526
only
RM 2,526
Destination
New York
RM 2,526
only
RM 2,526
Fri, 16 Feb
KUL
JFK
29h 20m
Mon, 26 Feb
JFK
KUL
28h 10m
RM 2,526
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 929 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
JED
DXB
Mediocre 2.0

Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision.

The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you.

CDG
RUH
Excellent 10.0

My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it.

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

TIF
RUH
OK 5.0

No headphones

DMM
CAI
Good 7.0

Delayed flight, departure time on airport screen was not correct.

Mon, 11 Dec
KUL
JFK
23h 00m
Sun, 31 Dec
JFK
KUL
21h 10m
RM 2,863
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3344 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

SFO
CAN
Mediocre 2.0

How the hell are you gonna charge me OVER DOUBLE the cost to switch my flight???? That's OUTRAGEOUS!!! And to have to wait up to FOUR MONTHS to get not even a 50% refund??? Ridiculous. None of their help desk lines work, and just send you to other phone numbers that don't work. Ridiculous and unprofessional!

CAN
YYZ
Excellent 8.0

Not being able to get a 24 hour visa to leave the airport and spending 10 hours waiting for the connecting flight at the airport

JFK
CAN
OK 4.3

Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance.

The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues.

CAN
SFO
Excellent 10.0

Get the exit row seat. Unlimited legroom! Can't go wrong with that.

Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops.

Thu, 9 Nov
KUL
JFK
26h 50m
Thu, 4 Jan
JFK
KUL
41h 30m
RM 3,276
Trip: 57 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2918 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
BKK
PEK
Good 6.0

That Thai Air let us use their business lounge since we arrived 9 hours before leaving.We were bus class with them

Cannot check your bags when in transit and go to your business lounge.

PEK
HRB
Excellent 8.0

short flight and nice attendants

would like more leg room

BKK
HGH
OK 4.6

The flight arrived late and i barely made my connection.

PVG
SJC
Good 7.0

Rice is terrible T_T. Everything else is fine fine fine

LAX
PEK
Excellent 8.0

safe flight, nice attendants

would like more room and better movies and better food for such a long flight

Sat, 14 Oct
KUL
JFK
32h 05m
Sun, 5 Nov
JFK
KUL
44h 45m
RM 3,361
Trip: 23 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3651 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.8
KMG
ICN
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

CCU
KMG
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

PVG
LAX
Excellent 8.6

Meals werenot good.

TPE
PVG
Excellent 9.3

Very helpful flight attendant (should have asked her name) Healthy food

PVG
JFK
Mediocre 3.0

boarding at PVG is a mess, and the food is bad, eveb cinoarubf tge vri

Sun, 4 Mar
KUL
JFK
42h 45m
Wed, 7 Mar
JFK
KUL
25h 05m
RM 3,462
Trip: 4 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3087 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
LAX
TPE
Excellent 10.0

Love the experience of tasting all the different variety of foods, and the AMAZING shopping they had to offer, not to mention the friendly people I came in contact with.

HKG
TPE
Good 6.0

Air craft was new, seats were wider. More comfortable. Flight attendant provided me with a pillow, even when I wasn't in first class.

Food was absolutely terrible. Too Taiwanese for my taste, not all of us like asian versions of things. Boarding was late, AS ALWAYS

SFO
TPE
Excellent 8.0

Good.service n clean. staffs are helpful.Will recommend to friends

On my flight they are few crying babies could' not relax.Babies take turn to cry.

TPE
JFK
Good 6.3

i sat on the exit area and since the plane is not full i have all the seat on my row it means more legroom for me.

yes, i have a unlimited legroom on my seat and no one is sitting beside me. later after taking off i notice something poking on my left arm, and i checked it was a feet of a passenger behind me. like wtf hello im also a passenger here. passenger behind me are very inconsiderate and insensitive. the crew/staff are perfect just the passenger behind me made it worst. (flight br0030 oct 9 2017 arrived at 10:30 am )

DPS
TPE
Excellent 10.0

Everything was wonderful.

I can't think of anything I didn't like.

Sun, 4 Feb
KUL
JFK
29h 20m
Wed, 7 Feb
JFK
KUL
25h 05m
RM 3,517
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 31 Oct
KUL
JFK
23h 01m
Thu, 9 Nov
JFK
KUL
32h 35m
RM 3,808
Trip: 10 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3262 reviews
Overall
8.9
Boarding
8.9
Comfort
8.8
Crew
9.1
Entertainment
8.7
Food
8.6
ICN
CEB
Excellent 10.0

very friendly

ORD
ICN
Excellent 10.0

bring you anything you need. so helpful.

LAX
ICN
Excellent 9.0

food

not comfortable with the seats

ICN
TAE
Excellent 10.0

On time, clean, friendly, comfortable, helpful.

MNL
ICN
Excellent 9.6

Food and assistance

nONE

Sun, 29 Oct
KUL
JFK
26h 05m
Fri, 10 Nov
JFK
KUL
23h 00m
RM 3,913
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4245 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
IAD
AUH
Good 6.0

Leg room not good

AUH
LOS
Good 6.0

Food service and service generally

Long layover and delay

AUH
JFK
OK 5.6

Good airline and I like the fact that kids and seniors are boarded first regardless of seating.

Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad.

LAX
AUH
Good 7.3

Crew, Hospitality, Willingness to help

They have reduced seat size drastically - its more crammed than domestic airlines !!!

AUH
MNL
Good 6.0

Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating.

Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat.

Fri, 15 Dec
KUL
JFK
39h 20m
Wed, 3 Jan
JFK
KUL
43h 15m
RM 4,065
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 200 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
PEK
HSN
Good 6.6

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

KHN
LHW
Excellent 10.0

Crew was excellent

XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

Wed, 18 Oct
KUL
JFK
33h 55m
Sun, 12 Nov
JFK
KUL
31h 00m
RM 2,547
Trip: 26 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 929 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
JED
RUH
Good 7.0

Boarding process is disorganize ... business class first class all together

CAI
DMM
Good 7.0

Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep.

TIF
RUH
OK 5.0

No headphones

JED
YYZ
Excellent 8.0

Overall good.

RUH
TIF
OK 4.6

No headphones

Tue, 12 Dec
KUL
JFK
23h 00m
Sun, 31 Dec
JFK
KUL
21h 10m
RM 2,863
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3344 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
SFO
Excellent 10.0

Get the exit row seat. Unlimited legroom! Can't go wrong with that.

Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops.

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
PNH
Excellent 8.6

The flight service was excellent and very attentive.

I don’t eat airline food but if the quality of the food in the economy section got better, I might try eating it.

CAN
YYZ
Excellent 8.0

Not being able to get a 24 hour visa to leave the airport and spending 10 hours waiting for the connecting flight at the airport

Sun, 11 Feb
KUL
JFK
29h 20m
Thu, 15 Mar
JFK
KUL
32h 00m
RM 2,732
Trip: 32 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 929 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
JED
YYZ
Excellent 8.0

Overall good.

JED
DXB
Mediocre 2.0

Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision.

The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you.

DMM
CAI
Good 7.0

Delayed flight, departure time on airport screen was not correct.

RUH
IAD
Good 7.6

Very confortable seat (business class)

Boarding process is disorganize ... business class first class all together

MAA
RUH
Good 6.0

I would like my refund from Saudi, or another flight to a destination of my choice in business class!

Horrible

Mon, 30 Apr
KUL
JFK
23h 15m
Mon, 28 May
JFK
KUL
41h 45m
RM 2,889
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3344 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
SFO
Excellent 10.0

Get the exit row seat. Unlimited legroom! Can't go wrong with that.

Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops.

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

SFO
CAN
Good 6.0

They lost my luggage.

SFO
CAN
Mediocre 2.0

How the hell are you gonna charge me OVER DOUBLE the cost to switch my flight???? That's OUTRAGEOUS!!! And to have to wait up to FOUR MONTHS to get not even a 50% refund??? Ridiculous. None of their help desk lines work, and just send you to other phone numbers that don't work. Ridiculous and unprofessional!

Tue, 31 Oct
KUL
JFK
28h 20m
Wed, 8 Nov
JFK
KUL
28h 10m
RM 2,770
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 929 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
BOS
CDG
OK 4.0

I fly a lot and the Air France seats, service and food were mediocre. The seats are angled flat for an overnight flight. Ugh.

MAA
RUH
Good 6.0

I would like my refund from Saudi, or another flight to a destination of my choice in business class!

Horrible

DMM
CAI
Good 7.0

Delayed flight, departure time on airport screen was not correct.

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

CAI
DMM
Good 7.0

Delay at the counter to get the boarding pass. I have checked online and also I had to use the long lane. Moreover, the space between seat rows was too tight and I couldn’t sleep.

Sun, 22 Oct
KUL
JFK
32h 05m
Fri, 24 Nov
JFK
KUL
44h 45m
RM 3,361
Trip: 34 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3651 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.8
PVG
HKG
Good 6.6

crew was nice; is there ever enough room? variety of entertainment available; USB available to keep phone charged

unable to even read Kindle during takeoff and landing in airplane mode :( did not offer to pass out forms for China customs

PVG
JFK
Excellent 9.6

Everything else except the rough ride

The turbulence. I was very uncomfortable and scared. The plane ride was just too rocky and it just lasted too long. Thought it was going to crash. But it's not the pilot's fault I would travel with China Eastern again.

CCU
KMG
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

NRT
PVG
Excellent 10.0

The whole trip

Nothing

PVG
LAX
Excellent 8.6

Meals werenot good.

Thu, 19 Apr
KUL
JFK
21h 35m
Sun, 20 May
JFK
KUL
41h 45m
RM 2,893
Trip: 32 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3344 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
JFK
CAN
OK 4.3

Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance.

The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues.

CAN
PNH
Excellent 8.6

The flight service was excellent and very attentive.

I don’t eat airline food but if the quality of the food in the economy section got better, I might try eating it.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
SFO
Excellent 10.0

Get the exit row seat. Unlimited legroom! Can't go wrong with that.

Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops.

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

Thu, 26 Apr
KUL
JFK
42h 45m
Sat, 26 May
JFK
KUL
24h 50m
RM 3,513
Trip: 31 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3087 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
HKG
TPE
Good 6.0

Air craft was new, seats were wider. More comfortable. Flight attendant provided me with a pillow, even when I wasn't in first class.

Food was absolutely terrible. Too Taiwanese for my taste, not all of us like asian versions of things. Boarding was late, AS ALWAYS

LAX
TPE
Excellent 10.0

Love the experience of tasting all the different variety of foods, and the AMAZING shopping they had to offer, not to mention the friendly people I came in contact with.

SEA
TPE
Good 7.3

Wasn't able to confirm seats ahead of time. The option to order a vegetarian meal would have been good. Wasn't able to do either of these things through kayak or eva websites and there were no option once on board.

DPS
TPE
Excellent 10.0

Everything was wonderful.

I can't think of anything I didn't like.

SFO
TPE
Good 7.6

Onboard foods and entertainment are good.

Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked.

Tue, 24 Oct
KUL
JFK
32h 05m
Sun, 29 Oct
JFK
KUL
44h 45m
RM 3,361
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3651 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.8
KMG
ICN
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

PVG
HKG
Good 6.6

crew was nice; is there ever enough room? variety of entertainment available; USB available to keep phone charged

unable to even read Kindle during takeoff and landing in airplane mode :( did not offer to pass out forms for China customs

PVG
JFK
Excellent 10.0

Everything except the man in biusiness who kept getting up and ignoring the flight attendants

Nothing. To complain about

JFK
PVG
Excellent 8.3

Comfort it is ok.

Nothing to comment.

PVG
JFK
Excellent 9.6

Everything else except the rough ride

The turbulence. I was very uncomfortable and scared. The plane ride was just too rocky and it just lasted too long. Thought it was going to crash. But it's not the pilot's fault I would travel with China Eastern again.

Fri, 9 Feb
KUL
JFK
29h 20m
Sat, 3 Mar
JFK
KUL
28h 10m
RM 2,867
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 929 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.6
Food
6.9
RUH
TIF
OK 4.6

No headphones

CDG
RUH
Excellent 10.0

My first Saudia flight was with an older plane with crummy business class seats and a flight crew that was so-so. This flight was a delight. Great cabin crew, lovely aircraft, good food.l I really enjoyed it.

JED
DXB
Mediocre 2.0

Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision.

The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you.

BOS
CDG
OK 4.0

I fly a lot and the Air France seats, service and food were mediocre. The seats are angled flat for an overnight flight. Ugh.

JED
MAN
Excellent 9.3

Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.

I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.

Thu, 26 Apr
KUL
JFK
26h 05m
Sat, 26 May
JFK
KUL
22h 40m
RM 2,893
Trip: 31 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3344 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
SFO
CAN
Mediocre 2.0

How the hell are you gonna charge me OVER DOUBLE the cost to switch my flight???? That's OUTRAGEOUS!!! And to have to wait up to FOUR MONTHS to get not even a 50% refund??? Ridiculous. None of their help desk lines work, and just send you to other phone numbers that don't work. Ridiculous and unprofessional!

CAN
PNH
Excellent 8.6

The flight service was excellent and very attentive.

I don’t eat airline food but if the quality of the food in the economy section got better, I might try eating it.

SGN
CAN
Mediocre 2.0

The flight was delayed

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

JFK
CAN
OK 4.3

Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance.

The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues.

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