Overview

Element New York Times Square West

311 West 39th Street, New York, NY 10018, United States
+1 212 643 0770

RM 853+

Overall guest ratings

8.2/10 Excellent
Based on 9,013 reviews

Review highlights

  • 9.4
  • 9.4
  • 8.9
  • 7.0

Good to know

  • Impressive bathroom
  • Good kitchenette

Nearby

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    About

    Welcome to Element New York Times Square West, 3 blocks from the lights of Broadway and 8 miles to LaGuardia Airport. We’re a short walk to Macy’s and Radio City Music Hall, and steps to the subway for easy access to the city’s must-see sites. Maintain your balance. Our state-of-the-art fitness center and healthy food options help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding. Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 9,013 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      7.2 "Great parking, according to 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.4 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 8.9 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.6 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.5 "Good value."
      9.6 "96% were happy with the price of the breakfast."
      9.9 "99% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% thought it was a great value."
    • 7.0 "High comfort."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Breakfast is mediocre."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 4,867 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.9 "City centre within easy reach, said 99%."
      7.5 "Great parking, according to 75%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 8.7 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the concierge service was amazing."
    • 8.3 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.5 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 3,064 reviews
    • 9.4 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.9 "Delicious alcoholic drinks, according to 99%."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      7.3 "Great parking, according to 73%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.8 "Good value."
      9.7 "97% were happy with the price of the breakfast."
      9.9 "99% were happy with the price."
      10.0 "100% thought it was a great value."
      10.0 "100% thought beverage prices were a great value."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    Based on 90 reviews
    • 9.3 "Terrific location."
    • 8.4 "Good value."
    • 8.2 "Great service."
    • 7.2 "Nice rooms."
      7.6 "76% were happy with the bathroom."
    • 5.5 "Vibe was decent."
    • 5.3 "Breakfast is mediocre."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
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    Overall rating

    8.2 Excellent
    Based on 991 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.9 "Delicious alcoholic drinks, according to 99%."
    • 9.0 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.8 "Good value."
      9.6 "96% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
      9.9 "99% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 4.8 "Breakfast is below average."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Impressive bathroom"
    "Good kitchenette"
    data provided by TrustYou

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