Overview

The Westin New York Grand Central

212 East 42nd Street, New York, NY 10017, United States
+1 212 490 8900

RM 897+

Overall guest ratings

8.5/10 Excellent
Based on 1,880 reviews

Review highlights

  • 9.6
  • 8.5
  • 8.0
  • 5.7

Good to know

  • Great reception
  • Clean rooms
  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Our prime Midtown East location makes it easy to experience Manhattan. Just two blocks from Grand Central Terminal and the United Nations, we're only minutes from other iconic sites such as Bryant Park, Times Square, and Fifth Avenue shopping. Renew your health in our WestinWORKOUT® Fitness Studio, or find a new favorite drink in THE LCL: Bar & Kitchen. Enjoy a meeting of the minds in our meeting space, spanning 15,000 square feet with ample natural light and state-of-the-art technology. Our 774 spacious guest rooms and suites offer refined style and exhilarating city views. Designed with eco-friendly materials, rooms encourage relaxation amid tasteful décor in rich, neutral hues. Sleep deeply in the sumptuous Westin Heavenly® Bed.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,880 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      9.9 "99% thought it was easy to get to the train station."
      8.7 "87% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Very nice wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 8.0 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.9 "Good cleanliness."
      7.6 "76% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.1 "51% thought it was adequately priced."
    • 4.9 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 695 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.7 "High comfort."
      8.3 "83% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      7.9 "79% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.1 "51% thought it was adequately priced."
    • 5.1 "Internet is average."
      5.1 "51% thought it was adequately priced."
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    Overall rating

    8.4 Excellent
    Based on 921 reviews
    • 9.4 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      8.5 "85% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
      9.9 "99% thought it was easy to get to the train station."
      8.0 "City centre within easy reach, said 80%."
    • 7.9 "Good cleanliness."
      7.5 "75% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 6.8 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.0 "Internet is average."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 94 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good service."
      7.5 "75% said the reception staff was great."
    • 7.9 "Good cleanliness."
    • 7.6 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 7.2 "Nice rooms."
      8.2 "82% said the beds were comfortable."
    • 5.1 "Average value."

    Overall rating

    8.4 Excellent
    Based on 169 reviews
    • 9.5 "Terrific location."
    • 8.1 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.2 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.2 "72% said rooms were clean."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 4.4 "Value below average."
      4.3 "57% thought it was overpriced."
    • 4.3 "Internet is poor."
      4.3 "57% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Clean rooms"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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